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Azalea Trails Assisted Living & Memory Care

5550 Old Jacksonville Hwy., Tyler, TX 75703

(800) 558-0653

Verified Partner

4.57

(14 reviews)

Offers Assisted Living and Memory Care
Top rated on Caring.com

2021

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Azalea Trails Assisted Living & Memory Care Photos

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Reviews of Azalea Trails Assisted Living & Memory Care in Tyler, Texas

4.57

(14 reviews)

  • Facility

    4.5

  • Staff

    4.3

  • Food

    5.0

  • Activities

    3.7

  • Value

    3.0

Top rated on Caring.com

2021

Chris

5

February 7, 2024

I visited this facility

The tour with Azalea Trails Assisted Living & Memory Care went very well. I was very pleased with the layout, all the amenities that were offered, and how they treated their guests. It was pretty nice. If we would be able to get in there, that would be one of the top-rated places I would like to get into. I like the different hobbies that the seniors may be involved in, the outings that they go to, different venues, they have gardening, they have a media center which they also use as a workout center. They pay close attention to the seniors with their own particular needs and their interests, and they pay close attention to that. I was impressed with that. Janet was very knowledgeable and very pleasant to speak with just like a normal person and just genuine and honest and very transparent with everything that goes on at Azalea. It was a very nice place, and a very, very well thought out plan for the residents that are there. They were trying very hard to help my dad out, so I was impressed by that.

Provider Response

We are so happy to hear you had such an enjoyable experience on your recent tour with us Chris. We take pride in treating each resident with care while providing a comfortable atmosphere for residents to call home. We hope to welcome you in the near future!

Reviewer RC#0227b

5

March 10, 2023

I visited this facility

The people at Azalea Trails Assisted Living & Memory Care were very friendly and very helpful. The memory care rooms were very nice and very well kept up. It almost looked brand new. They've got just about everything. They had a place to do your hair, a nice place to eat, and nice activity rooms.

Provider Response

Hi there, We are happy to hear our staff are providing a friendly and warm environment for your loved one. Thank you for taking time to share your experience.

A.Holland

1

December 16, 2020

I am a friend or relative of a current/past resident

We chose Azalea Trails for the memory care unit for my MIL. She had Lewy Body Dementia. We were given a great song and dance about how wonderful it would be and that they could provide the level of care she needed. The marketing, website, tour and talks were great but we soon realized they were all a lie. They were not able to provide the level of care promised. Workers did not like their job and it showed. There was no compassion and love just sighs and grunts and anger that they had to take care of her. We would be told she had gotten a shower yet all of her towels we sent were still on the shelf clean? How do you give someone a shower and not use her towels and her hair isn't wet. I could go on and on... The director was serving two rolls as someone was on maternity leave so they were short staffed and very little supervision. Yes this was during a pandemic, but like others have said, you can still provide good care during a pandemic. All we wanted was Azalea Trails to do what they said they were going to do! Just do the minimum. We could barely get that. It is very sad. Our loved one ended up getting Covid-19 from one of the workers and passing away shortly after. Overall this place looks great on paper and online but it is not! At least for the memory care side I do not recommend. I feel like we were lied to and deceived about the care they provide. One positive is the food. Our caregiver told us that our loved one totally loved the food there. Hats off to the chef and the delicious food. If you are faced with the decision of having to place your loved one, do not put them here. There are much better places in Tyler.

Carlene

5

October 15, 2020

I visited this facility

I went on a tour of Azalea Trails. The apartments were very nice, they were updated, they were functional, and they were attractive. The dining area looked more like a restaurant.

Provider Response

We would to thank you for your comment, and we look forward to providing care for the seniors. Feedback such as this encourages us and is a blessing to thos who serve our residents on a daily basis.

Bill

5

September 10, 2020

I am/was a resident of this facility

Best nurses and care in Tyler, TX.

Dr. Wendell

5

September 10, 2020

I am/was a resident of this facility

Fun environment. I feel safe here. 24-hour staffing. I am very pleased living here.

Susan

5

September 6, 2020

I visited this facility

Beautiful place! Very home like feel. Friendly staff. Love the courtyards and amenities.

Belinda Hammock

5

May 29, 2020

I am a friend or relative of a current/past resident

I was in a desperate situation to move my dad to assisted living. The Azalea Trails staff returned my call after 5 pm on a holiday. The executive director, Ms. Recynthia, understood my situation and guided me through the entire admissions process. She took a very high stress event and turned it into a beautiful story. I cannot thank her and her wonderful staff enough for all they do for the residents and families.

Allison

5

August 6, 2019

I am a friend or relative of a current/past resident

Azalea Trails is a small community, and the staff is very friendly and attentive. My mother's room is spacious, bright, not too big, and she has all the furniture that she wanted to bring. She likes to watch people play games, but they have lots of activities going on. It's worth the money.

family JH

5

September 16, 2017

I am a friend or relative of a current/past resident

My family member was at Azalea Trails Memory Care for almost a year. The staff was wonderful! You could tell they really loved him. He could get really unhappy at times packing to go home. They were so good to redirect him. He got pneumonia at 91. The staff watched him closely and he got over it. Most people at that age die when they get pneumonia. I credit it totally to the care. I'm convinced if he had been anywhere else he would have died. The last two months he was bed ridden. He had no skin tears at all, another only for the care. They really care about their residents. I give five out of five!

Melanie441788

4

January 18, 2017

I visited this facility

Azalea Trails was the one I was most interested in. Their rooms were really pleasant, but they didn't have enough activities for my mom. The place was very small, nice, and quiet.

Sandra C.

5

October 29, 2015

I visited this facility

Azalea Trails has assisted living on one side and memory care on the other side. It was a smaller place, and the care ratio is 5 or 6 residents per nurse. As far as memory care, I liked it; it was one of my first choices. The director was very knowledgeable. They do a lot of activities where they include residents so they feel useful. They do a lot of games and had outdoor areas where they could go and still be safe. They have nice rooms in the assisted living area, some with a patio, and pets could visit.

Martha12

4

August 1, 2013

I visited this facility

Azalea Trails was clean and it was a good facility. The staff was nice. However, at the time that we needed it, we weren't really pleased about the location of the only room available, it wasn't furnished.

E G Bishop

5

July 30, 2011

I am a friend or relative of a resident

The staff at Azales Trails make all the difference. My grandmother was a resident here and the staff would call my Dad to let him know about certain issues. When my grandmother seemed particularly lethargic and perhaps a little dazed, one day, the staff alerted my Dad, as well as her physician. It was determined that a newly prescribed medication was not interacting well with her existing medications. The new medication was changed and she was soon back to her normal self. By paying attention and by knowing their patient, the staff was able to catch this problem and have it resolved quickly.

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Costs for Azalea Trails Assisted Living & Memory Care in Tyler, Texas

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,820

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,681

Starting Price

Services and Amenities of Azalea Trails Assisted Living & Memory Care in Tyler, Texas

Costs

  • Entry Fee
  • Fee Structure Extra: Entry fee cost : $1500

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes

General

  • Resident Capacity: 70
  • Respite Care
  • Minimum Age: 55

About Azalea Trails Assisted Living & Memory Care in Tyler, Texas

At Azalea Trails, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Tyler area. Residents have many opportunities to participate in a variety of life-enriching activities and events designed to stimulate the mind, body and soul.

Our executive leadership works daily to ensure that care is delivered in a respectful and comprehensive nature and where any additional services are communicated timely. We appreciate you, your family and the preferences that are noted. You deserve to be treated in this way and it is our goal to do just that.

Our services are created to meet your needs:
  • Medication assistance and management
  • Regular assessment and service planning
  • Bathing, dressing, grooming, and other self-image enhancements
  • Mobility, Escorts and reminders
  • Dining and Social or activities assistance
  • Care coordination and other health care management assistance
  • Many communities offer care for special budget concerns including state-assistance programs for assisted living
  • And much, much more

Azalea Trails includes a specially designed neighborhood to serve the special needs of individuals living with Alzheimer's disease, dementia and other forms of memory loss. Every day we make it a goal to go above and beyond to enrich the lives of our residents. With our SPARK Lifestyle program, a Montessori-inspired philosophy for care, we create a specialized, life-enriching environment that affords each individual maximum self-expression. The staff is committed to delivering a quality of care that meets the resident's physical, social, spiritual and emotional needs.

Map of Azalea Trails Assisted Living & Memory Care

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Azalea Trails Assisted Living & Memory Care

5550 Old Jacksonville Hwy., Tyler, TX 75703

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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