First off l was told my husband could not stay there, he has advanced dementia. He had brain surgery then he was admitted there but of course he was always asleep & not up. No trouble they thought! They never took him off sleepy time meds so he never woke up for the first week or so! I would visit him all day & he never woke up except at nite and he would roam the halls, go into other rooms etc, they said l needed to get a sitter for him for the time l was not there. It would have been around $1,000.00 a week if l could find one for only $10.00 a hour! In all actuality they had to provide one at there cost and they did so not happy about it tho! Day nurses did not want to deal with him so they keep him on sleepy time meds all day & the nite nurse had to deal with him, now remember day time they have so much more staff then nite. One nurse & one Cna. It took almost a month for the throat test! He was with out water for over a month but the aids gave him water as they did not know he was not suppose to get any! I asked many many times for the test but there was always excuses! I pushed the call button at 1:30 pm for him to be changed and finally at 3:10 pm l told the nurse he was still wet and she said oh l thought the aids would do it before they went off shift & still he had to wait another 15 minutes, when they did come to do it the aid was so rough tossing him from one side to another he opened up his eyes and was so scared l had to hug him and reassure him he was ok! then by gosh she did the same thing when they had to move him to his other side!!!! I should have walked up to the administrator & told him to do something right there and then! I will have to live with my conscience!
He had to go to the hospital to be checked for a possible fall, by 6pm he was released we waited for rock creek to come and pick him up well by 9pm l decided to take him back my self! They never did have a driver to pick him up plus l never got an apology from anyone. I will say the therapy people were all very good. The DON was not nice when she called me up to tell me l had to find a new place for him as he was “confrontational “with the other patients and said l had to take him to Mt Pleasant to a behavioral place. I called that place talked to the lady there, she said he did not meet the requirements! as we were talking the Don of rock creek called and said “are you taking or not” she said no. They wanted to get rid of him as they did not want to deal with a dementia patient ! Well they should never have taken him in in the first place, l called a week ago to get they money we had on the books and l wanted all his records, please send check and call me to come and get the records! Never heard from them, that rock creek is really a beautiful place but beauty is not all that important ! I think they should have a nanny cam put in every room so the administrator could see how there staff treats the clients. My husband is in Senior Suits in Emory , it is not beautiful like rock creek but he gets much better care there and he has improved so much! Don’t judge a book by its cover!