Brookdale Cypress Station

Offers Assisted Living and Memory Care

28 Reviews
303 Lantern Bend Dr., Houston, TX 77090
Call (800) 385-2527
Brookdale Cypress Station (800) 385-2527

Reviews of Brookdale Cypress Station

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Assisted Living Reviews for Brookdale Cypress Station

July 10, 2021

By Linda

I visited this facility

They're very friendly at Brookdale Cypress Station. I like that they had someone at the front desk. I don't like places where you walk in and there's no one even monitoring who comes through the front door. It was not the nicest that I visited, but it was all right. I feel like it could be a little cleaner. The staff was very nice. I like the staff. They were good. They seemed to have some basic amenities. I like the courtyard. It was a nice place for the residents to sit. They didn't seem to have as many amenities. They didn't seem to have much going on with crafts and things like that. Some residents like church services and they had church maybe once a month, which I thought could be better. It wasn't the best. Their facilities need to be cleaner, and they need to offer a few more activities for the residents. I felt like the floors weren't as nice. It felt more institutionalized there than in some of the other places.

Provider Response

We regret that we were unable to meet all of your expectations. We want to thank you for taking the time to visit and for providing feedback. Please know it will be reviewed and used to better serve our residents and their families in the future.

February 11, 2020

By Donna

I visited this facility

The people who accommodated me at Brookdale Cypress Station were very prompt and the staff was very professional and kind. I have no complaints at all. The place was clean and the residents seemed engaged. When we got there they were playing bingo. I liked their outside areas. They have little flower gardens and the residents can take walks throughout the properties every day. They have a variety of activities; I really like the people there. It was a very clean place, there was no smell, and the residents seemed clean too. We didn't eat there, but there were some sweet rolls that they have just taken out of the oven which looked pretty good. I just think it needs a little bit of updating in terms of style.

October 23, 2018

By Dan

I am a friend or relative of a current/past resident

Brookdale Cypress Station is a really good place with a very friendly staff. They have lots of activities, they're always busy, and the place was full of energy. From those that I've seen, this community is really good. The food is really good and the only complaint my mom has if any is that they give her too much. The appearance looks a little dated but it's OK. The value for the money is really good.

February 09, 2018

By rose4!!

I am a friend or relative of a current/past resident

I am blessed that I found such a loving and fun filled community. I am always greeted by the staff like I was a member of their own family and they treat my Aunt like she is a member of their family. One thing I always love about this community is the cleanliness. It smells good and you can tell they really take pride in the appearance of the overall community. The staff is polite, compassionate and attentive to the residents needs.

January 31, 2018


I am/was a resident of this facility

My wife and I were residents of Brookdale Cypress Station for three months. We were away from everything because our house is in Kingwood and one daughter lives 10 miles one way and the other daughter lives 10 miles the other way from Cypress Station. We were both in assisted living in a one-bedroom apartment there. Other than ice cream socials and home health coming in to give us assistance, I did not participate in many of the activities there. We got along well with the staff.

May 27, 2017

By sheila738035

I visited this facility

Brookdale Cypress Station seemed nice, and the staff was nice. My mom liked the place. The room that we saw was a little old, but the amenities were pretty good. They can provide assistance 24/7 should she need help with anything. They can transport her to dialysis, too.

May 06, 2017


I visited this facility

My sister moved into Brookdale, and she loved it. People seemed happy, they were smiling, there was noise, and it was light and airy. They have outside activities, they go shopping every week, and they get to go out, so she really enjoys it. They serve 3 meals; I tried it, and it was good. They had a beauty salon, a work-out gym, outdoor patio areas, movies, an arts and crafts room, and a game room.

October 05, 2016

By Mike236522

I visited this facility

The facility was clean and quiet, and it was a pretty pleasurable experience at Brookdale Cypress. However, we had some issues with the nursing staff, but with a facility like that you’re going to get good and bad people. We did have a couple of experience that left a bad taste in my mouth. For example, he is a type 1 diabetic, his blood sugar will go up and down, and it’s hard to control; it doesn’t seem like that they knew exactly what to do. It didn’t seem like it was handle professionally or correctly, but it’s pretty good. The overall experience was OK. They need to improve on the people that deal with the patients day in and day out to have them be a little bit more friendly over a long period of time. When we first get there, they were nice, but after a month and they are used to you, the level of care goes down. They need to maintain the level of care from day 1 to whenever the person is able to move out.

July 10, 2016

By Janith415060

I visited this facility

We went to Brookdale Cypress Station but didn’t really go through it. They said that their Medicaid beds were full and didn’t really give us any hope that they would have any available for a long, long time. We liked the whole neighborhood atmosphere and everything. I have been through it before about three years ago, and it was very nice, but they just didn’t give us any hope that they’ll help us get a Medicaid bed, so we didn’t pursue it.

June 10, 2016

By Jo372882

I am a friend or relative of a resident

My husband is in Brookdale Cypress Station. I am very pleased with them. They have an incredible staff, and he has a very good relationship with them. They keep an eye on him, know what he likes, and try to follow through with him. We had a Mother’s Day party there last week, and they went out of their way to decorate. I am really pleased with it. They have crafts, exercises, movies, popcorn, and coffee breaks. My husband is not much of joiner. They offer a lot of activities, but he does not always participate. For the most part, he likes the food. He is eating really well and gaining weight. It was clean and does not have a smell. I like that it is right over by the hospital and his cardiologist. It is very convenient.

May 10, 2016


I visited this facility

Brookdale Cypress Station seemed nice and appropriate for what we were looking for. We are moving my mom there so she can be closer to her relatives. The staff was fine. They had a physical therapy room.

March 13, 2016

By stpm

I visited this facility

Mom was a resident there for quite a while. We were always happy with her apartment...and it was a place she always felt safe. Food was good, prices were reasonable...especially for the space she had (nice little apartment with separate bedroom, TV room etc.. The problem here...and it is a serious what happens if your loved one needs additional attention. We put up with quite a bit (staff stealing jewelry, medication problems...including the last very serious problem) and provided additional oversight just because the room mom was in was her grip on reality. As she required additional care from time to time, staff was not capable or willing to provide this service. Communication was horrible, current on site manager not qualified or capable....too busy defending staffs performance or lying to address serious problems.. This is not a place to put a loved one if they are needing some real individual attention (I'm not talking nursing, I'm referring to help with baths, making sure they make it back to their rooms after meals etc). As I said, this place was fine for a while...and everything was fine as long as nothing was needed. But when it came time to really provide even minimal assistance (it is, after all, an assisted living place) they failed on virtually level.

Provider Response

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.

December 01, 2015

By Anonymous116896950

I am a friend or relative of a resident

We’re very satisfied with Brookdale. Everyone seems to be friendly. The most difficult part was my dad getting used to it. Everything else is going fine. My dad chose the studio room. It’s quite spacious, and it looks like it’s well taken care of. The bathroom is actually quite large, with a large shower, and handicap accessible. He has a walker and has difficulty, but this is very easy, and he can just roll right into it. It’s a very nice place. He enjoys the food. He has choices of three hot meals a day. They give them choices for lunch and dinner. Breakfast is prescribed, but it is a large breakfast that includes dairy, eggs -- that’s more than most people can eat. They manage my dad’s medication. That is very important. Every Wednesday they go to Walmart. Dad enjoys that little outing. They also have a lot of games and parties. They’re going to have Thanksgiving dinner and invite the family members to come. They have a very nice little outdoor courtyard where they can just enjoy the outdoors.

December 02, 2014

By Caring66838150

I am a friend or relative of a resident

My parents were at Brookdale Cypress Station for about three and a half months in total. At first it was OK until they started needing additional help. Some staff told us that they don’t do that there, but the management told us that they could do that. This facility is for people who are able to do assisted living on their own. The staff is very nice, patient, and caring. They do have plenty of activities like exercise and music.

November 11, 2014

By Gina13

I visited this facility

I visited Brookdale, and it was a very nice experience. The rooms were beautiful. They didn’t have anything going on during my visit.

September 30, 2014

By Caring75414650

I visited this facility

My experience in Hampton at Cypress Station during my visit there was great. The staff working there was persistent. Their rooms were fine, and they are average szed. Based on my observation, they had a few activities. One thing I liked about the place though was it was closer to where I live.

Provider Response

Thank you for taking the time to share your thoughts. Please be assured that we are always trying to engage our residents through scheduled programs and outings designed with their interests and capabilities in mind. From fitness and education programs to cultural and social events, there is something for everyone!

September 23, 2014

By Sandra99306150

I visited this facility

I had been to Brookdale Place at Cypress Station three or four times. It was very close to our house, and it was very pleasant. The staff was extremely friendly and bent over backwards to help us. They do the patient's laundry for them and they cleaned their apartment. The rooms were very nice and my mother was looking at a one-bedroom unit, but it was just a hair over what she could afford. They were putting new microwaves and refrigerators in the rooms. We had a meal there and it was very good. They had an activity calendar and several rooms for activities, and they were great. They had painting classes and games. They had physical therapy. They had a courtyard that was beautiful. They were dog friendly so mom could have her dog there.

July 22, 2014

By Caring90789550

I am a friend or relative of a resident

The one that my mom's been at for three weeks now is Brookdale. It is a really nice community, and she seems to be enjoying it there. The people there are very nice. The food is good. They have quite a few activities going on. It is a big, three-floor building, and everything is clean.

December 12, 2012

By farquharsk12

I am a friend or relative of a resident

My ex-husband was in need of care, so I checked out several places for him. He ended up going to the Hampton. While not cheap, this facility has all levels of care, from assisted to independent, to full service nursing home and alzheimer's care. The food is very good, the level of care is incredible, and the staff all work very hard to care for the patients. I have never noticed a bad smell like so many facilities have. They are caring, loving and really do a fantastic job of assisting their residents. There is always something going on either on the premises or they take the residents by bus to an exciting place for an outing. I can't say enough good things about The Hampton at Cypress Station. Highly recommend it to anyone needing assistance.

September 12, 2012

By Tom9

I am a friend or relative of a resident

This facility had large, well planned rooms. All the landscaping was neatly cared for and the lawns and trees made it a pleasant setting, as did the traditional brick and white wood trim. The decor was traditional, with shiny brass fixtures. The staff was friendly and warm. The residents all appeared well groomed and disciplined. However the cost seems to be floating. They first check the requirements & then decide costs. Due to this my friend who was looking for some rooms for her grandparents felt suspicious & decided to look for few other facilities in nearby location. However, i personally felt her perception for this place was incorrect as I found the residents here looked very content and were well cared for by kind and considerate staff in this living environment. I might try again & convince my friend if she has not settled on any other facility for her grandparents.
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Memory Care Reviews for Brookdale Cypress Station

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Questions about Brookdale Cypress Station

What ongoing training does the staff receive in dementia care?

Annual dementia training and behavioral expressions.

Describe the overall population of assisted living residents at Brookdale Cypress Station. What is their average age? What are their favorite things to do?

Average age is 75-80. Bingo, musical entertainment, other games and general socialization.

What programs or activities does Brookdale Cypress Station offer to enrich residents' well-being?

Optimum Life programs that focus on spiritual, social, physical, emotional, purposeful and intellectual stimulus.

What places are near Brookdale Cypress Station or within walking distance for assisted living residents to enjoy?

1960 is within walking distance and residents can enjoy restaurants and various entertainment venues.

What transportation services does Brookdale Cypress Station offer to assisted living residents?

Brookdale bus.

What makes the chef or dining program at Brookdale Cypress Station exceptional? What kind of menu can assisted living residents expect?

Monthly dining meetings to get feedback from residents on menu options. Always available menu choices each day provide residents the ability to eat a variety of options.

What safety features or security measures does Brookdale Cypress Station offer to assisted living residents?

Secured courtyard, personal pendant to page care staff, 24-hour on-site care associates. Doors are secured from outside at dusk.

How does Brookdale Cypress Station keep residents' families informed about their loved ones?

Through phone, email, and face to face.

What is the care staff-to-resident ratio at Brookdale Cypress Station during daytime and nighttime hours?

Depends on resident care needs and occupancy.

If Brookdale Cypress Station accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Secured courtyard accessible through multiple entry points and front yard space is also accessible for pets.

What ongoing senior care training does the staff receive?

On line and instructor-led training

How many staffers are on duty in the daytime and overnight?

Staffed according to resident needs and occupancy.

What safety features or security measures does Brookdale Cypress Station provide to protect residents who wander?

Doors leading into Memory Care are access code protected for our residents.

What programs or activities does Brookdale Cypress Station offer to keep residents engaged? How does the staff engage residents' long-term memories?

Person-centered programming, Cluster groups, Consistent assignments of care staff, Resident Life Story Form, Shadow boxes, choice and voice in behavioral expressions. In-Touch Technology.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Health and well director, upon move-in, 30 days after, quarterly and upon a change in condition.

What techniques does Brookdale Cypress Station use to support memory care residents during mealtimes?

Prompting techniques, dementia-friendly menu adaptations, supportive table setting standards utilizing contrast to support visualization, Use of reFRESH handwashing program, dining scarves that preserve dignity, dining skills evaluations tool completed by each resident

How does Brookdale Cypress Station keep residents' families informed about their loved ones' health?

Face to face, phone, and email.

Describe the neighborhood around Brookdale Cypress Station. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Residential neighborhood with mixed healthcare and businesses.

Is Brookdale Cypress Station affiliated with a hospital if more care is needed?

Residents are taken by the hospital to the closest hospital.

Costs for Brookdale Cypress Station

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Services and Amenities of Brookdale Cypress Station


  • Rent Plus Care Fees
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $3500/month
  • Memory Care Starting At: $4070/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: Restaurant Style Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • Party Space
  • Golf
  • Hiking Trails
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library, Game Room, Fireside Living Room, Arts & Crafts Studio, Courtyard, Therapy Room

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi
  • Technology Extra: Emergency Response

Health services

  • Medication Management
  • Physical Therapy


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Fitness Room
  • Yoga
  • Cooking
  • Arts And Crafts
  • Activities Extra: Shopping, Sing Along, Bowling, Chair Dancing

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Diet Extra: Registered Dieticians


  • English


  • Respite Care
  • Minimum Age: 65
  • Pets: Yes

Range of services

  • Physical Therapy
  • Range Of Services Extra: Concierge Service, Postal Services

Types of care

  • Meal Preparation


  • Licenses: Assisted Living & Alzheimers
  • State Licenses: 030280
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About Brookdale Cypress Station

Brookdale Cypress Station provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

What Makes Us Special

We offer Diabetic Care and we have onsite OT/PT & ST.

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Brookdale Cypress Station

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