
The Birches at Harleysville
Offers Assisted Living and Memory Care
Reviews of The Birches at Harleysville
Assisted Living Reviews for The Birches at Harleysville
December 04, 2020
I visited this facility
April 13, 2020
I visited this facility
January 01, 2020
I visited this facility
September 06, 2019
I am/was a resident of this facility
August 05, 2019
I visited this facility
Provider Response
Thank you so much for visiting The Birches and your kind words about our team. Although we do offer companion apartments, I hope you were also able to see our Private Studio and One Bedroom Apartment floor plans.
May 24, 2019
I am a friend or relative of a current/past resident
February 01, 2019
I am a friend or relative of a current/past resident
January 18, 2019
I am a friend or relative of a current/past resident
January 01, 2019
I am a friend or relative of a current/past resident
Provider Response
We are truly sorry that you’ve been left with such a negative perception of our community. Please know that we recognize the great responsibility of caring for the residents who choose to make The Birches at Arbour Square ‘home.’ When mistakes are made, we are sorry and work to correct them ~ including monitoring call bell times. Your comments have been added to our Quality Assurance program so that they become part of our ongoing discussion on how we can continue to provide the best care for our residents.
October 02, 2018
I am/was a resident of this facility
July 06, 2018
I am a friend or relative of a current/past resident
December 07, 2017
I visited this facility
May 30, 2017
I visited this facility
Provider Response
Thank you for sharing concerns about the lettuce and food so that we can address them. The meals at The Birches at Arbour Square are an important part of the residents’ day. So, please be assured that your message will be shared with the Food Services Director. We recognize that while our kitchen is never going to be “like home,” our goal is to provide delicious and healthy meals ~ and for residents to truly enjoy the dining experience.
December 27, 2016
I am a friend or relative of a current/past resident
December 09, 2016
I am a friend or relative of a current/past resident
November 20, 2016
I am a friend or relative of a current/past resident
Provider Response
Thank you so much for your comments. We do become very close to the residents. It is not an exaggeration to say that we come to think of them as extended family. Megan, your mother was a delightful lady and we are all better for knowing her.
July 11, 2016
I visited this facility
January 12, 2016
I visited this facility
December 30, 2015
I visited this facility
September 19, 2015
I am a friend or relative of resident
July 14, 2015
I visited this facility
June 18, 2015
I visited this facility
April 06, 2015
I visited this facility
Provider Response
Sara Jane ~ Thanks for your 5-Star Review! We are excited that you identified the employees and therapy program as two of our strengths. We work hard to hire, train and retain the best caregivers. Our therapy program is individualized so that residents can remain as independent as possible. Of course, we were disappointed about your comment regarding the food. If there is anything you can share specifically about the meal, please let us know. We are always open to making changes to improve the quality of life for our residents.
September 23, 2014
I visited this facility
January 23, 2014
I am/was a resident of this facility
November 27, 2013
I am a friend or relative of resident
September 30, 2013
I am a friend or relative of resident
March 26, 2013
I am/was a resident of this facility
May 11, 2012
I am a friend or relative of a resident
Memory Care Reviews for The Birches at Harleysville
October 08, 2018
I am a friend or relative of a current/past resident
January 27, 2014
I visited this facility
Provider Response
Thank you for taking the time to review The Birches at Arbour Square. Please know that our team has an open door policy and we encourage residents and families to share concerns so that we can personalize training and help all employees to become successful caregivers in our community. We strive to provide delicious and nutritious food for our residents and encourage dialogue with residents at monthly Dietary meetings. I would also encourage you to review our daily and monthly calendars. We do offer many activities for residents, but are always willing to discuss your father’s individual wants and needs. I hope you will come share your thoughts with us directly so that we can take your experience with The Birches at Arbour Square from ‘adequate’ to extraordinary.
March 26, 2013
I visited this facility
March 22, 2013
I visited this facility
Costs for The Birches at Harleysville
Services and Amenities of The Birches at Harleysville
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $2800/month
- Memory Care Starting At: $5600/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
- Housing Extra: Shared Living
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library, Fitness Room/Gym, W/D In Apt., Movie Theater, Art Studio
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Physical Therapy
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class, Woodworking
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Resident Capacity: 85
- Respite Care
- Minimum Age: 55
- Pets: Yes
Range of services
- Physical Therapy
- Occupational Therapy
Licenses
- State Licenses: 134520
About The Birches at Harleysville
At The Birches at Harleysville Personal Care & Dementia Care Community in Harleysville, PA, you'll find all the personal care assistance you need to live a healthy and happy life. No more worrying about maintaining a house, cooking or cleaning. The month-to-month lease includes three meals daily served in the dining room, housekeeping and laundry services, social events and transportation to local outings and appointments plus 24-hour personal care assistance and medication management.
What Makes Us Special
Our staff is specially trained and updated in the latest methods and techniques in caring for a resident with Alzheimer's disease or other related dementias. This means that your loved one will be treated with the utmost respect and dignity in an environment that is kind and loving.
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