Prestige Senior Living West Hills

I really like Prestige Senior Living West Hills, but they didn't have a space available at the time for my mom. It's a smaller facility, but it's extremely nice and lovely. They've got a lovely view from the rooms, super friendly staff, and really amazing residents also. It was a really nice place. I would've been really happy to place her there. They have lots of activities, outings, art classes, a gym, and beauty salon. They have everything. They sent home a sample of their food and it was really good. The staff was super helpful and friendly.

My friend moved into Prestige Senior Living West Hills. The move-in was seamless, and they've been very caring and helpful. The staff is very caring. The people that work directly with her have been nothing but helpful. They have a new director for the building and he's got some learning to do. The facilities are clean and attractive. It seemed complete.

My sister-in-law is in respite care right now at Prestige Senior Living West Hills. The reason we put her there is because they had both respite care and assisted living to get her to warm up to the idea, but she hasn't. It's very nice, but in respite care she's isolated in the building on the ground floor. I imagine if she was on the main floor, where everybody was, and had more exposure to people, she'd like it better. Aesthetic wise, it's a beautiful facility, and with the holidays and the COVID, things have been shut down, so she hasn't been able to get the most out of it. I think would be a nice place for them. The staff members are friendly, outgoing, and ready to help you. I walked in there with a prescription for my sister-in-law because I haven't been able to get it filled, and they all knew who I was, people I'd never met before, so apparently they knew I was coming. They gave me a fruit cup to take down to her since I was going to go to see here. They were very accommodating, and the activities director was going to go and visit her. She's got some physical things that are hindering her home health, so she's got swelling in the arm. When you're old and falling apart, things aren't very pleasant to you, so she's not getting the full benefit because of her own physical limitations. The rooms are a small one-bedroom or studio. They're small, but they take care of all your meals, and they have all these activities. They're small, but they're very nice. They have a wonderful dining area. It was closed last week. They hope to open up this week. It was very spread out. It's open and there's two access points, but then there's no wall, so from the lobby you can see the dining area and it's got a lot of seating. They got machines there like for drinks and things. They have a doorbell in the kitchen. You ring the doorbell and tell them what you want because you can't go in the kitchen, but they still make it to where people can get things in there. The menu looks great. There's quite a variety. They had shepherd's pie, tacos, and chicken parmesan. They got quite a variety of foods there. They have arts, bingo, and shopping trips, then they have exercise classes like their yoga Tuesdays and Thursdays. For the holidays, everything was tuned down, and physically she can't do anything right now. I have a calendar for both December and January, and it looks like they have a lot going on, but the outdoor trips are once a week. They have an arts and crafts room, a nice dining area, a TV room, and a room where they have movie nights. The place is definitely well kept. The lawn is manicured. It is very clean. It's upscale. Obviously, they perform maintenance to keep up on it. The only negative I can say is that they're away from everything. It's seemingly like out in the country, although there is a Safeway a couple of blocks away. You're kind of isolated, and to me, I think I'd like to be closer to the general community. They have their weekly outings, but I like to look outside and see places that are familiar.

I went to Prestige Senior Living West Hills. I was pretty impressed with it. We saw a one-bedroom and a studio. They were remodeling, so the rooms that we had seen were the ones they were remodeling. They did have an exercise room, then the activity room. They showed us the laundry room, and then they had an outside patio area. They were very friendly. She introduced me to everybody. Whenever we walked on, the residents and the staff, were very, very polite. I think they were playing bingo with me when I walked through there. They have a bus there and they do activities, outings, and things like that, and then three meals and snacks. I think the administrator was helpful and was willing to go out of her way and help with things. They were just very nice altogether.

My mother is moving into Prestige Senior Living West Hills. We put on a deposit on a room. The main reason we chose it was because they had something available. They just seemed very attentive and all the residents that walked by were happy. The staff members looked happy and there were a lot of them. The facility was nice, and clean, and newly carpeted. They had crafts, trips, and assistance, and all kinds of stuff. The rooms were good-sized.

We will be moving my mother in Prestige Senior Living West Hills. Overall, it was very enlightening. The people that were there, and even the residents would talk to you. The staff is really friendly. We didn't get to see how their lunches were so far, but we talked to the chef, or at least one of the chefs, I guess there's more than one. It overall basically was more of a welcome to you. Everybody kind of goes together. It's being somewhat remodeled, and they are remodeling things right now. It looks like maybe parts of it needs to be done, but they're working on that, and they're doing it as it is. Other than that, it looked like it was pretty clean.

Prestige Senior Living West Hills is a nice community. It's just an odd sort of place, like the shape of the building, the carpeting, and the décor. From my particular situation, I think it would be challenging for my mom to find her way to the dining room. It's very large, and my mom has some dementia. I think it would be challenging for her to navigate her way around the facility. The staff was fantastic and very knowledgeable and friendly. She asked good questions. She was great. I was able to meet some of the residents, and they all seemed very happy. We were able to tour the whole facility. They've got some great bathing facilities, which I liked. They have a large kitchen, and they have a big craft area. The thing I particularly liked is they have a very nice balcony that overlooks the sheep farm, so that's very nice. The facility felt tired and a little outdated.

Rooms are very nice. The staff is friendly and caring. Lots of activities like bingo and artwork and exercise classes. Before covid many good outings as well!