Nursing Home Communities in Bluefield, WV

"They are spiteful. They left me in pain for 16 hours because my doctor corrected the facility Dr's mistake and re-increased my my medication to where she wanted it. The food is disgusting. The staff care about that paycheck and that's all they care about. If there is any other place on gods green earth to tale your loved one take them there."

"My mother was at Westwood Center before she passed. It's a part of Genesis Care, and it's for rehabilitation and nursing. It's in Bluefield, and they were really good with her. They found that she had spleen and liver cancer that was super aggressive. They were really attentive to her there. Everything was really convenient. The rooms were easy to find, and they were nice and clean. They have a barbershop, a beauty salon, a sunroom, and a cafeteria. The food was catered for each person and whatever they required. The facility was very secure and nice."

"This is a Beautiful place,overlooking a nice lake. Kept very clean and well.I had a relative there and was well pleased.Individual cottages private ro oms, and nursing section, My group with Methodist church attend worship services and meet other times with them.Have eaten there and the food is well prepared.The employees are very good with patients. That is all I can say , really special. "

"This facility is understaffed. The dementia section is not a good place if your loved one is suffering from paranoia the wandering demented terrorize the other patients by coming into their rooms dragging off covers taking their items yelling, taking food off their dinner trays for those who cannot defend themselves this presents a certain amount of risk. Patients end up dehydrated and UTI's and falls and broken bones shortly after arriving. Patients are left sitting in a large room for hours on end with support to their spines. When you mention issues you are made to feel it will be addressed and it is not you have to repeatedly ask over and over. The staff appear caring and have a very difficult job but are stressed and spread very thin. "

"MY HUSBAND WAS ONLY WITH HERITAGE HALL FOR 3 WEEKS BEFORE PASSING. THE CARE OF THE STAFF, THEIR ATTENTION TO DETAIL, AND THE WAY THEY TOOK MY FEELINGS INTO CONSIDERATION WAS WAY ABOVE AND BEYONE ANY EXPECTIONS I MIGHT HAVE HAD. IT WAS A TRAGIC TIME YET THEY MADE EVERYTHING EASIER. DURING THIS COVID TIME, IT CAN'T BE EASY BUT THE STAFF DOES EVERYTHING POSSIBLE, NOT JUST FOR THE RESIDENT BUT FOR THE FAMILY AS WELL. THANK YOU SO MUCH FOR HELPING ME THROUGH THIS."

"I have been to a couple of places and one of them is Carrington. I found that their staff is poorly supervised and they were understaffed. The place itself is well maintained. It was clean and relatively new. I dined in their assisted living area and it left me a negative impression because there were a lot of people that sat there and they were not eating and they didn’t have assistance. "