
201 Wheatland Court, Christiansburg, VA 24073
4.0
(17 reviews)
"I am writing this to relate my recent experience working with Ms.Sutphin, Ms. Heath and the staff at Commonwealth Assisted Living in Christiansburg, VA. My uncle had been living independently in a CCRC in Baltimore, MD. After suffering a mild stroke, it became apparent that he would require additional support. The community he was living in could not provide the services or environment he required. As his primary caregiver and living approximately six hours away, I began my search for a community that would meet his needs and ensure a continued high quality of life. Recommendations from friends brought me to CAL Christiansburg. My initial meeting with Ms. Sutphin immediately put by mind at ease. She was more than generous with her time, providing my wife and me with a complete tour of the facility while explaining the services available to residents. She never rushed us and answered all the questions we had in a compassionate and professional manner. Her experience handling situations like my uncles was evident and I found this to be especially reassuring at a very anxious time. Ms. Sutphin came in on the weekends to accommodate my work travel schedule and was there on a Sunday afternoon to personally welcome my uncle and make him feel at home. She and Ms. Heath were persistent advocates for my uncle when working with the medical and administrative personnel at his previous CCRC. I was impressed and very appreciative of the manner in which they handled the details of his approval to CAL and the seamless transfer they arranged while always keeping me informed. Ms. Sutphin even arranged for temporary furnishings for my uncle until his could be moved from Baltimore. My uncle is 85 years old and having lived in Baltimore his entire life, as expected, he is experiencing some transitional anxiety. Ms. Sutphin is going out of her way to address his every concern from food, to social integration to the parking lot lighting outside his room. I have found her to be honest, knowledgeable and extremely supportive as my uncle continues to move through this difficult transitional period. As his primary family care provider, I feel blessed to have found someone like Ms. Sutphin to help guide me and answer my questions. Over the past month that I’ve worked with Ms. Sutphin, it is clearly evident to me that she takes a personal interest in each resident, and treats everyone she meets with care, dignity, and respect. "
$5,280










