Sunnybrook Rehabilitation Center

Offers Nursing Homes

18 Reviews
25 Sunnybrook Road, Raleigh, NC 27610
Call (800) 385-2527
Sunnybrook Rehabilitation Center (800) 385-2527

Reviews of Sunnybrook Rehabilitation Center

18 Reviews Write a review
Food
(8 Reviews)
Staff
(7 Reviews)
Facility
(8 Reviews)
Activities
(5 Reviews)
Value
(6 Reviews)

Nursing Home Reviews for Sunnybrook Rehabilitation Center

October 28, 2017

By NECY1234

I am a friend or relative of a current/past resident

I left that rehabilitation facility and could still smell the odor that came from that place. On the surface the facility looks clean but it had an odor, that would come from the lack of hygiene care of the residents. While I was visiting with my friend I asked one of the staff members to please help me to get my friend washed, she told me she would get the male aide that was responsible for her care. I waited, 30 minutes later she passed by the room with her head down and didn't have the common courtesy to let me know if she had or had not spoken to the CNA responsible for giving my friend care. I had stressed that I would help in getting my friend washed and I would have done it myself. When I lifted my friends blanket the smell that came from her body was awful, that's hard to conceive in a facility where she's suppose to at least have her hygiene care. I'm sorry to know facilities like this still exist in operation. My friend was unresponsive because if she could have washed herself she would have. It hurt me too see how she's cared for because she use to care for people. As a matter of fact she had her own Family Care Facility.

October 08, 2017

By guestofyours

I am a friend or relative of a current/past resident

Staff seems friendly but the facilities are very unappealing. Food is under par and residents seem barely cared for.

March 27, 2017

By kwkabob

I am a friend or relative of a current/past resident

Filthy facility with staff who do not tend to patients with care or respect. If you are searching for a facility for yourself or a family member, you had best keep looking.

March 20, 2017

By icare231

Other

Do not take your loved one to this place. My loved one was only here for rehab and they definitely did not get the rehab they should have for the money. My loved one was also promised a private room as soon as one became available and he never got one. There are roaches and crickets in this place. The food they serve the patients is terrible. They fed my loved one a cheese sandwich twice in one day. What kind of place is this to do that? I stayed on top of things and had my loved one released to come home. I feel sorry for the permanent residents in this place.

August 30, 2016

By deb g. raleigh

I am a friend or relative of resident

The staff are EXCELLENT. Sunnybrook is very clean and the food is decent. There needs to be more staff at night and weekends and in general.

August 19, 2016

By Happy lady01

I am a friend or relative of resident

My mother in law stayed at sunnybrook for 3 months after a 2 month long hospital stay. That was a stressful time for my family and the staff at sunnybrook easied our worries. Not only did she receive great care from the nursing staff, but the therapy team helped her tremondously!! Any questions we had were always answered and any issues were resolved. I am so proud of what Sunnybrook did for my mother in law!!

July 29, 2016

By MISGUIDED

I am a friend or relative of resident

PLEASE. DO NOT SEND YOUR FAMILY MEMBER TO THIS FACILITY. THEY ARE CHEAP FOR A REASON BECAUSE THEY GIVE CHEAP CARE. MY FAMILY MEMBER HAD A STROKE AND SHE WAS LEFT IN A SOILED UNDERGARMENT FOR HOURS. SHE RANG HER BUZZER AND SEVERAL NURSE STAFF STOP AND ASK WHAT SHE NEEDED AND WHEN SHE TOLD THEM THEY ALL SAID "I GET SOMEONE". THE FLOOR HAD STAINS AND REUSE GARABAGE BAGS WHICH SOILED UNDERGARMENT WAS THROWN IN. THE BATHROOM WASN'T CLEAN.. I FEEL SO SAD FOR THE PATIENTS THAT KNOW ONE CHECK ON OR COME BY TO SEE HOW THEY ARE BEING CARE FOR. MY COUSIN HAD SOMEONE DROPPING IN DAILY AT DIFFERENT TIMES SO WE COULD SEE WHAT WAS HAPPENING AROUND HER. PLEASE. PLEASE RETHINK ABOUT SENDING YOUR FAMILY MEMBER HERE TO THIS FACILITY. THEY ARE UNPROFESSIONAL AND DO NOT HAVE ANY CARES ABOUT YOU AS A FAMILY MEMBER OR THE PATIENT... WHEN ASK A QUESTION ABOUT THE TREAMENT OR CARE PERSONNEL HAS A ISSUE. LIKE YOU DON'T HAVE A RIGHT TO ASK. MANAGEMENT STAFF HAVE KNOW MANNERISM. SHE IS DEFENSIVE AND CONFRONTATION WHEN PUT IN A CORNER. WHEN ALL YOU ARE DOING IS ASKING A QUESTION. YOU HAVE 3 PATIENTS TO A ROOM ON SOME FLOORS. THEY HAVE A HIGH TURNOVER OF WORKERS. WONDER WHY? PLEASE RESEARCH FACILITIES ANY WHERE BEFORE ADMITTING YOUR FAMILY MEMBER BECAUSE KNOW ONE LOVE THEM MORE THAN YOU...

May 09, 2016

By BRT

I am a friend or relative of resident

I have a friend who is a patient there now. She states the place is filthy! She also had to use her phone to call the front desk in order to get her call light answered when she needed pain meds! She is post-surgical, the light had been on for over 30 minutes. You will be reported.

May 09, 2016

By SloaneDee

I am a friend or relative of resident

I would prefer to give it a zero. My friend has been there for rehab after a knee operation. The place is FILTHY, there was dried blood and feces on the floor, the bed has a metal pole down the middle. My friend called for her pain meds this morning and after waiting 30 mins had to call the front desk on her cellphone just to get any attention. This place should be shut down! At least my friend is awake and has her wits about her - but there are many elderly folk in there who can't and I can only imagine they torment they are living. Why is no health agency or ombudsman doing anything about this facility!? It's a disgrace.

September 29, 2015

By Anonymous113225950

I visited this facility

Those people who are looking for something -- be prepared for frustration. Be prepared if your family member is sick, because people don't want them. Maybe they only want people who can take care of themselves. There is one in particular that I found there was space available, and they don't want my father. This place I am really frustrated with is Sunnybrook because pretty much they've just been giving me the run-around. I have given them all the information that they needed, and then I was told the person that reviews this is really busy and they can't help me right away, so I have to wait. The place looked nice, but they gave me the run-around. That was a really big frustration since the doctors were giving them information, and they got all the information they needed, and I thought if they had space available why not admit it if you don't want them. They looked like a nice place. They really do, so that is why I was so disappointed. I would rate them like a two really because of how they treat people.`
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Services and Amenities of Sunnybrook Rehabilitation Center

Medicare

  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 345077
  • Ownership Type: For Profit Limited Liability Company
  • Date Certified: 10/01/2020

General

  • Resident Capacity: 114
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About Sunnybrook Rehabilitation Center

Sunnybrook Rehabilitation Center is located in Raleigh, NC and provides specialized short-term, inpatient rehabilitation and skilled nursing care. Patients are provided with a full range of medical, rehabilitative and social services to treat and support their needs. We also provide long-term care in a safe environment that fosters independence and dignity.

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