Brookdale Dickinson Avenue

Offers Assisted Living and Memory Care

18 Reviews
2715 Dickinson Avenue, Greenville, NC 27834
Call (800) 385-2527
Brookdale Dickinson Avenue (800) 385-2527

Reviews of Brookdale Dickinson Avenue

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Assisted Living Reviews for Brookdale Dickinson Avenue

September 29, 2015

By Terry112124250

I visited this facility

They were very depressing. It used to be Carolina House, and now it is called Brookdale. I had an appointment with the director, and she was not there. She left me a welcoming package, and the head maintenance man gave me my tour, therefore I cannot talk finances or anything else with him. I did not think the place was very well-kept at all.

February 17, 2015

By May3

I visited this facility

Carolina House was very professional. They were doing a good job. However, cost wise, I couldn't afford it. The staff was very good. If we could afford it, we could have gone with it. They showed us the room and answered all our questions. They gave us the tour of the facility, which was very nice.

July 31, 2014

By Caring84659750

I am a friend or relative of a resident

Mom is in Carolina House. The staff is attentive, responsive and knowledgeable. The room is spacious and well maintained. However, you can smell urine from some of the rooms. Also, they are sending the bills to her attention, although they have all the information where to send it and we never received the bills.

April 19, 2014

By Betsy Lou

I visited this facility

While this is a clean facility, their attention to patient care is poor. I know two people that are there. Both have issues with getting assistance when pulling the call bell. Either they wait for over a hour or no one ever comes.

March 20, 2014

By justcare

I am/was a resident of this facility

Based on our tour, we were very impressed with Carolina House. It is a pleasant atmosphere. I was not pleased with the lack of attention and care. If you are able to speak for yourself and ask for what you need, then Carolina House is a great option. If you are unable to articulate your concerns, then this residence is not for you. The staff to resident ratio is not sufficient for optimal and quality care of persons who require anything more than minor assistance. The memory care area resident to caregiver ratio is generally 20 to 2, which is insufficient to effectively handle memory care needs.

February 13, 2014

By Caring9675650

I visited this facility

My father was in Carolina House for six weeks but we took him out. The place is great for persons that could still do pretty much for themselves. It was nice and clean and the workers were nice. For someone who had issues with balance and was not able to get up and down or move around, there was just not enough assistance. Even though they charge you based on the assessment, they don’t really give that much extra time. He needed someone every time he tried to get up and he fell several times. I took him out because they would not allow side bed rails and he rolled out the bed constantly. They also have a dementia unit and I viewed it. They have around 20 patients in that unit; they only have two workers and they still wouldn’t let me use the bed rails there.

Provider Response

Thank you for taking the time to share your concerns about Carolina House. Please be assured that the safety and well-being of our residents is our first priority and we share their concerns as well as the concerns of their families. We understand your desire for bedrails to be used, however there are risks associated with their use. We would welcome an opportunity to discuss it with you personally and hope you will call us at 877-400-5296.

June 19, 2013

By Caring8619

I am a friend or relative of a resident

My mom was at Carolina House and it was small but all her things fit there. I had not tried the food there. It would be better if the staff paid more attention to the residents.

May 11, 2012

By Peg2

I am a friend or relative of a resident

Very caring staff and management. Concerned for positive living conditions for patients. Our patient is always clean and well cared for; she has maintained or gained weight. She does not have pressure sores and is encouraged to be up moving around as best she can. The facility is clean with no offensive odors. The residents are treated with respect with a family-type atmosphere. The staff is very aware of any medical concerns and responds to the need for treatment immediately.

October 13, 2011

By MariaMaria

I visited this facility

I visited this facility to see if it would be good for my ailing aunt. I found that this facility was a great place for my aunt because they had great services, great staff, and a pleasant place. I felt comfortable about leaving my aunt there. I found there staff to be very caring, empathic, and easy to relate to. My aunt has been ailing and needs help since I can no longer take time off from work, and she does not want a home health aid. She does not want to be at home with just the home health aid, she would rather be in this facility. The amenities were great and much better than the other places I had seen. The Carolina house of Greenville was clean, quiet and had a great environment, it would be a great place for my aunt to spend the rest of her days. From what I have seen, I would recommend this place for anyone looking for someone who needs an assisting living provider.

June 29, 2011

By Doug

I visited this facility

What impressed me about this facility was the concerns of the staff members on medical assistants. A lot of the residents at this assisted living facility can do for themselves, but from the conversation with one of the staff members, they are ready 24/7 to deliver a high quality professional help support to assist on any issue. When i was walking down the hallway i saw a resident dancing to a music video that was on TV. It made me feel good to see someone of that age dance just as good as me and I'm 25 years old. Even though the facility mostly have older residents, I can tell that they still have a long life a head of them.
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Photos of Brookdale Dickinson Avenue

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Services and Amenities of Brookdale Dickinson Avenue

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Housekeeping

Health services

  • Medication Management


  • Offsite Activities
  • Religious Services
  • Fitness Room


  • Low Fat
  • Low Salt


  • English


  • Minimum Age: 65
  • Pets: Yes

Training Areas

  • Memory Care Training
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About Brookdale Dickinson Avenue

Brookdale Dickinson Avenue provides our residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living we customize our care offerings for the individual. This allows each assisted living and Alzheimer's care resident the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the proper lifestyle and care accommodations as their needs change.

We promise Respect for Individual Preferences and offer personalized care needs in an atmosphere that encourages each resident to live in health and longevity. Our residents enjoy life with the support they need, coupled with the appropriate assisted living and Alzheimer's care accommodations as those needs change.

Our community is dedicated to enriching the lives of our residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.

Our Clare Bridge Place program serves those with Alzheimer's disease and other forms of dementia. Each day, we promise to work to deliver Daily Moments of Success for each resident. The Clare Bridge Daily Path provides structure and activities each day designed to meet specific needs of those with dementia, while the Clare Bridge Dining Program, designed by a gerontologist and registered dietitian, helps residents in need of Alzheimer's care retain the ability to enjoy and master the daily dining experience.

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Brookdale Dickinson Avenue

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