Cary Health and Rehabilitation

I stayed at Cary Health And Rehabilitation. I was very happy there. The staff there and people were very nice, and my room was a good size. They also have activities for the residents and everything was good, including the food. They have physical and mental therapies, and very nice therapists. I wish I could have stayed there forever. They have amenities like a gym, exercising, and so on.

My daughter was there in September on hall 4 and has been there at least 12 times for Respite Care. Management has recently changed with most, if not all rooms now being single occupancy. this is a major improvement. The staff seemed less "hurried" and the check in went well - the staff was observant and we felt comfortable with her being there. One thing I would change is having to see both Admission and billing persons separately because they were not both available at the same time (billing was in a meeting BUT Admission did get it all done. Previously you only saw Admissions. We will continue to use the facillity .

I am a friend of a family member. this place is HORRIBLE! I wouldn't let my dog go there! The staff is certainly not qualified to take care of sick people. I never saw an RN or a PA, only LPN's. Which in my opinion is a glorified Medical Assistant. When my friend arrived, the room that she was put in, had a disgusting bathroom it was extremely dirty and there were a number of flies. So her son requested that she be moved to another room. Which supposedly was to be a newer room. The only thing different was that the bathroom was cleaner. Last night her son went to visit her and she was having chills and her temperature was over a 100 degrees. Her blood pressure had dropped to under a 100/60. Her son was outraged and told the staff to call an ambulance immediately and he wanted her transported to a new by hospital. If you don't have an advocate to watch your loved ones, your loved one could die in this place!.

While most places will have its pros and cons, this facility is filed with more cons so if you care about your loved one don't bring them here!!! The nursing assistants have 12-16patients to care for each shift which explains why my father soaking wet and the call bell ringing with staff walking by as if they didn't hear it!!! I'm not sure how many patients the nurses have. I have yet to see an RN mostly LPN. It's like pulling teeth to have conversation with them to find out status of your loved one! Unfriendly staff. Dad needs set up to eat, tray was sat down in front of him and staff just left it!! Sitting there when I arrived so based on time I was told trays arrived and his guess , the tray was at least sitting there 10-15 minutes without him able to open the milk, remove the tray top, or take the top off the drinks to have lunch. Ohh the ice cream was now a milk shake!!! They do have new management, but staffing remains too short staffed for them to provide adequate care. Staff is always waiting for laundry and supplies. Overall it is clean, but old needing repairs. Showers In the room don't work!! Generally no urine odor! They really need to hire more RN's to professionally manage this place so there's better guidance.