Lutheran Care Center at Concord Village

Davin

Lutheran Care Center at Concord Village looked well-run. It was clean and bright. There seemed to be good interaction between the staff and the residents. The staff who showed me around was engaging, nice, and informative.

Patti V

This facility is top notch compared to other facilities in the area. Are they perfect? No, but who is? There is no smell of urine or nasty odors like there are when you first step into other rehab/nursing facilities. The greeters are friendly and the entrance is full of light and plants. There are many activities for residents to chose from; weather they participate or not is up to them, but they are encouraged to do so. The food seems pretty good too. If there is ever a problem with my mom all I need to do is call the head nurse, Cindy, and she is always responsive. She doesn't make excuses, she takes any complaint seriously. She doesn't try to make it go away, she addresses it and tries to make sure that it doesn't happen again by providing an education for her staff. I'm a firm believer that everyone deserves a chance to do better. So, if you ever have a complaint here, please bring it to their attention before writing a bad review, and give them the opportunity to do better; as they more than likely will do just that. I wish that anyone looking for long term care could get their loved one into this facility if they don't have the capacity to care for them at home.

Bruce Quiel

My mother has been a resident for a few years now. She is dealing with dementia and my father needed to place her somewhere Thank God he chose here..I live in another state but at least a few times a week my father says something glowing about the center. The staff are friendly,helpful and empathic when I call.my father goes a few days a week and speaks of the entertainment t,grounds ,and just everything!!!! My mother always sounds so happy even when she is tired! PLEASE try here first

john pantaline

I was a patient there for 28 days in the rehab section. I have nothing but high praise for this place. The entire staff, nursing, dietary, maintenance, physical therapy was phenomonal. The rooms are kept clean, the leisure rooms at the ends of the halls are very relaxing with plenty of window views. The nursing, and in my case, the physical therapy was the best I could ever have imagined. i Highly recommend this care center.

Rebecca

My dad was in Lutheran Care Center at Concord Village out in Poughkeepsie. They took care of my dad for the last two years of his life and they were wonderful with him. He had hospice care and he passed in July. He didn't have hospice care when he first got there, but he ended up in hospice care for the last month and a half of his life. In between the hospice care and the staff at Lutheran, everybody was just wonderful. The meals were kind of like nursing home food. It wasn't terrible, but I wouldn't say it was great. The facility was kind of dated but it was always clean and the layout was fine. They also offered activities for my dad and they were wonderful.

Jennifer

My dad was in Lutheran Center At Poughkeepsie: Girton Danny L MD for therapy, and it was a good one. They were great, it was wonderful. The facility is nice, it's clean, and the nurses were really sweet, caring, and kind. And you don't usually find that. The food was good and his therapy was pretty amazing. He liked all his therapists and they did a great job. Since insurance pays for it, the value for the money was good. It's expensive, but it's probably worth it. They had good activities over at their nursing home. He cried when he left because he loved everybody so much, and they were crying when he left, and they have big hearts.