This place has been HORRIBLE to my Grandmother. The “nurses” are the absolute worst people on this planet. There is NO compassion for the people who pay a minimum of $6k a year to live and receive care here. They are constantly yelling and jerking my Grandmother around who has a broken arm. For some reason they can’t remember that her arm is broken or they DON’T inform the other nurses when they come in her room that it is broken. One nurse in particular SCREAMED at my Grandmother that she needed to stop pulling off her sleeping mask because she can’t keep coming in to fix it. The sleeping mask that she needs for Oxygen only comes off when this particular nurse puts it on initially at the beginning of the night. Please DO NOT PUT YOUR LOVED ONE HERE. Trust me, there are so many more stories like the above.
Village Walk at Patchogue
Offers Assisted Living and Memory Care
10 Reviews
131 East Main Street, Patchogue, NY 11772
Call
(800) 385-2527
Reviews of Village Walk at Patchogue
Assisted Living Reviews for Village Walk at Patchogue
August 15, 2020
I am a friend or relative of a current/past resident
November 29, 2019
I am a friend or relative of a current/past resident
My mom has been in Village Walk at Patchogue. It is pretty nice. They have a nice set up, but they can improve on their food. They have activities, but they are having a few issues with staff as far as people not staying. Overall, it is pretty nice. It is like a nice hotel set up. My mom doesn't need any additional services, but they'll come in and clean the room. They have restaurant-style set up for meals with multiple choices, and they have a cafe with snacks and some coffee that people can get during the day. They have a movie room where they'll show movies, they have trips somewhere, they play bingo, and they do different games. They also have a sunroom that people can use for family parties, which is nice.
Provider Response
Thank you for your feedback, Dawn! We are excited about the growth at our community and the opportunity to continue to provide exceptional experiences for people like your mother. We want all aspects of our community to be top-notch, and we welcome feedback such as yours so that we can continue to provide our residents with the services and support that will enhance their lives.
August 01, 2019
I visited this facility
Village Walk at Patchogue was a little more city-like and not on a very large piece of property. It's pleasant, and the staff was lovely. The dining areas were casual and pleasant, they had snack areas where you can go, and lots of sitting areas. They had a wellness center, and the rooms were adequate. It was well maintained and attractive in a different way.
Provider Response
Thank you for taking the time to leave us a review!
June 06, 2019
I visited this facility
I don't like Village Walk at Patchogue. It is in the middle of town and difficult to walk to. It is not the kind of place I would want to be. It is very fancy and nice, but it is not for me. The people were nice. I saw rooms down in the ground floor where all the people are. I saw their post that tells you what's going on.
Provider Response
Thank you for taking time to provide your feedback. Village Walk is designed to serve seniors who wish to stay a part of the Long Island community they love. We are glad you experienced the warm, friendly environment that is our standard here at Village Walk.
September 29, 2018
I visited this facility
Village Walk at Patchogue was a very nice place. It's brand new, but everything was small. It was like real apartment living in the city. It was in the middle of town. You could just walk out and you'd be on the street with stores, which is nice because they don't have to rely on a bus to take them anywhere.
Provider Response
Your feedback is greatly appreciated as we strive to provide the best experience for our residents and guests each and every day.
August 01, 2018
I visited this facility
Village Walk was absolutely beautiful, clean, and the staff was extremely helpful, very professional, friendly, and they knew the residents' names, which means a lot. It's close to everything that you would need. They have a pretty full schedule of stuff to do. They don't have a pool, but they take them to a pool once a week, which is nice. The place is brand new.
Provider Response
Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day.
June 30, 2018
I am a friend or relative of a current/past resident
My mom moved into Village Walk almost two months ago. It's amazing, brand-new, and only been open for a couple of months. They have assisted living on three floors and dementia and Alzheimer's care on floors 4 and 5. My mom is on the 4th floor. It's only 15 minutes from where I was living, and I was able to save $3,500 a month from rent, which can only go up at most by $200 because of her level of care. She's adjusting and doing much better now. They have somebody come in for music and Jeopardy. The staff is very friendly and helpful, but they're all on their cellphones.
Provider Response
Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident experience each and every day.
May 22, 2018
I visited this facility
Village Walk was a wonderful and beautiful place. The services, the activities, and the convenient location were great. However, my in-laws are not yet ready for them. Nevertheless, the place was gorgeous, and the amenities were wonderful. Everything there was very nice. The room was clean. There was enough space for one bedroom with a small living area. The closets were small.
Provider Response
Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day.
April 16, 2018
I visited this facility
Village Walk was brand new. It was a little cheaper than other places and looked like it would be nice. The rooms were nice, and the place was five stories high, so you're in an elevator that goes up and down all the time. It's like a hotel, and for my dad to be there, he'd be lost all the time. It just didn't appeal to us, and felt like a cold place. There's also no place outside to sit.
Provider Response
Thank you for providing us with this valuable feedback. We would welcome the opportunity to have a discussion so that we can better understand your concerns as well as discuss the many benefits of becoming a resident at our community. Please feel free to contact us by calling our direct line and requesting Christine DeLeo, Executive Director. Your feedback is important so that we can meet and exceed expectations.
Memory Care Reviews for Village Walk at Patchogue
October 23, 2018
I am a friend or relative of a current/past resident
My father is in Village Walk at Patchogue. It looks like a nice hotel lobby and they have little snacks there. It's like a living room in the front and the rest of it is very hotel-like. They're all very friendly. I haven't had any problems. He seems to be OK there. The food is better than the other places where he had been. They gave me a calendar of things that you can sign up for. They have one area where somebody comes in and plays the piano in the memory care section. The physical therapist comes if they need one and takes them to the gym. They have a place upstairs and anybody can go there. There are tables inside and outside, so they can get some sun. They have some little lounges by the elevators with books, couches, and a TV at almost every level. The hallways are long and it's a pretty clean facility. They have an enhanced license, so it will take care of him pretty much until the end. We went with them because they were the cheapest and they looked pretty nice.
Provider Response
Thank you for taking the time to share your recent experience. Your feedback is very valuable to us as we work to provide the best resident and guest experience each and every day.
Questions about Village Walk at Patchogue
What ongoing training does the staff receive in dementia care?
Memory care staff receive regular training from certified practitioners, including local memory care organizations. For individuals with Alzheimer’s disease or other forms of dementia, Heartfelt CONNECTIONS – A Memory Care Program® promotes physical and emotional well-being, supports daily functioning and maintains a sense of satisfaction, dignity and quality of life.
Describe the overall population of assisted living residents at Village Walk at Patchogue. What is their average age? What are their favorite things to do?
Our residents range in age from their 70s all the way up to 101! Our residents enjoy many activities, such as special outings, trips to local museums, restaurants, plays, movies and the beach.
What programs or activities does Village Walk at Patchogue offer to enrich residents' well-being?
Our life enrichment departments schedules a variety of activities to please every resident, including virtual travel programs, socials, intergenerational programs with local schools and libraries, discussion groups ,theater, arts, culture as well as daily exercise and discussion groups. Our residents also enjoy the company of each other over a friendly game of cards, bingo, jeopardy or Scattegories, to name a few. Our Men's Club includes a variety of discussion groups as well as trips to local places of interest. With our Embrace the World programming , each month residents are essentially transported to some of the world’s top destinations. They learn facts and details about exotic locales, enjoy a tasting menu of some of the destination’s top foods and enjoy a bit of their customs, traditions, social pursuits and entertainment.
What places are near Village Walk at Patchogue or within walking distance for assisted living residents to enjoy?
We are smack in the middle of the bustling Village of Patchogue, which has been revitalized to include some of the island's best restaurants and shops within easy walking distance of our community.
What transportation services does Village Walk at Patchogue offer to assisted living residents?
We provide van service to local venues on our trips, and can arrange transportation for special situations, such as medical visits.
What makes the chef or dining program at Village Walk at Patchogue exceptional? What kind of menu can assisted living residents expect?
Our residents enjoy a variety of menu options, along with a weekly "Travel the World" special that includes specialties from the country we are "visiting" that month. We accommodate for low-salt, no sugar added and low-fat options. Additionally, we can provide modified diets such as puree.
What safety features or security measures does Village Walk at Patchogue offer to assisted living residents?
Our community is fully secured, with a dedicated security concierge at the front desk 24/7. Additionally, our parking lot is gated, and can only be accessed if the concierge allows entry.
How does Village Walk at Patchogue keep residents' families informed about their loved ones?
Communication with our families about their loved ones is important to us. We are always available through a phone call or email, and our Executive Director sends a weekly update to our families.
What is the care staff-to-resident ratio at Village Walk at Patchogue during daytime and nighttime hours?
Our care staff ratio is typically 1:8 in our secured memory care neighborhood and 1:16 in assisted living.
If Village Walk at Patchogue accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We can accommodate small pets (15 lbs and under) and residents may walk then outside the grassy perimeter of our community or in the courtyard.
What ongoing senior care training does the staff receive?
Staff receive regular training from certified practitioners, including local memory care organizations.
How many staffers are on duty in the daytime and overnight?
Staff in memory care are scheduled 1:8.
What safety features or security measures does Village Walk at Patchogue provide to protect residents who wander?
Our dedicated memory care community consists of 2 floors, and is fully secured.
What programs or activities does Village Walk at Patchogue offer to keep residents engaged? How does the staff engage residents' long-term memories?
With our special programming, residents in memory care can engage in activities they enjoyed in the past, and new activities that will help foster good memories. Additionally, our memory care director is a Certified Therapeutic Recreation Specialist.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Our Director of Health Services, an RN, assesses all residents before entering the community. Residents are assessed regularly throughout the year to ensure they are receiving the most appropriate care for their needs.
What techniques does Village Walk at Patchogue use to support memory care residents during mealtimes?
Using specific redirection techniques and assistance helps our memory care residents during mealtimes.
How does Village Walk at Patchogue keep residents' families informed about their loved ones' health?
Our management staff stay in contact with family members during the resident's stay with regular phone updates and scheduled family meetings. And as always, our staff are available to our families either through phone or email.
Describe the neighborhood around Village Walk at Patchogue. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Our community is located on E. Main Street in Patchogue. This is the center of the Patchogue Village downtown district, with many shops and restaurants within walking distance. Although our location lends a more urban vibe, our community is quiet, with peaceful courtyards available for those who enjoy a natural setting. Our rooftop sunroom and observation deck provides a 360 degree view of downtown Patchogue, and is absolutely breathtaking.
Is Village Walk at Patchogue affiliated with a hospital if more care is needed?
Our residents do have a choice of hospitals in a non-emergency, but during an emergency, our emergency dispatch brings the residents to the nearest trauma hospital.
Costs for Village Walk at Patchogue
Services and Amenities of Village Walk at Patchogue
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $4360/month
- Memory Care Starting At: $7335/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Do Offer Companion Suites
- Studio Apartments
General
- Minimum Age: 55
- Pets: Small Pets Allowed
Licenses
- State Licenses: pending
About Village Walk at Patchogue
This brand new Community, perfectly located on East Main Street in the midst of a revitalized Patchogue, offers assistance with the activities of daily living and specialized support and programming for individuals with memory loss.
Life at Village Walk comes with our pledge—a true commitment to resident choice, control and flexibility. Couple that promise with a continuous focus on a culture of hospitality, and residents can expect to enjoy life on their own terms with nearly unlimited opportunities to stay fulfilled, active and engaged.
With an eye to freedom, security, and dignity, this community is purposefully designed to meet the specific needs of residents who could benefit from the respectful support of daily assistance or specialized therapeutic environments for Alzheimer’s.
Village Walk offers:
Residences in a variety of floorplans offering assistance with the activities of daily living to support engaged and active independence
Specialized accommodations for individuals with Alzheimer’s and other forms of dementia
Individualized care plans with 24/7 access to caregiving staff, including licensed nurses and certified nursing assistants
Importantly, extended family and friends will come to know true peace of mind and a sense of well-being from the quality and compassion of a new and perfectly intended community that includes easy access to transportation.
What Makes Us Special
Passionately planned for all the right reasons, Village Walk is an all-new supportive senior living rental community coming to Patchogue, New York, a Village on the south shore of Long Island in Suffolk County.
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