The staff at Middletown Park Manor were kind, compassionate, and respectful to my mom for the more than 14 months she resided there. My mom could be challenging at times with her behaviors due to her dementia diagnosis. The staff were patient, understanding and showed a genuine affection toward her. The staff would provide regular communication and update us on her status or any changes, which we truly appreciated. When Mom declined and became end of life care, the staff were wonderful to her and made sure she was comfortable. Not only did they visit and check in on my mom, they offered all of us support while bringing in coffee, tea, beverages, and snacks. I would highly recommend Middletown Park Manor.

Middletown Park Rehabilitation and Healthcare
Offers Nursing Homes
5 Reviews

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Reviews of Middletown Park Rehabilitation and Healthcare
Nursing Home Reviews for Middletown Park Rehabilitation and Healthcare
April 21, 2022
I am a friend or relative of a current/past resident
April 16, 2021
I am/was a resident of this facility
My experience here was not the greatest. Although my interactions with the staff was pleasant. There were a select few that went over and above their duty to make sure I was taken care of like Agnes,Meredeth,Sam (the nurse lady) Kate, Bridgette, Jessica, Victoria (tori) and last but not least Gail These people became very close to me.
I wish I could do something special for each of them. I will miss them when I am released.
The problem that I have had here is with the food. From day 1 I complained the food was cold when my tray was delivered. I sat with the dietician the make my choices for meals and they were rarely the selected items I chose. I have had to pay for outside food delivery at least 1-2 times a week to get a decent meal. I have shared many photos with my family and staff regarding the food situation
Shouldn't there be someone overseeing how these kitchen staffers are preparing and plating food? Its obvious that noone is managing the staff.
Provider Response
Thank you for taking the time to leave us a review! We are so happy that you felt well taken care of with our staff. We’ll be passing along your kind message to our wonderful team. Additionally, we are so sorry for the unfortunate experience that you felt you had. We're always looking to improve the services we provide, and therefore take ALL feedback seriously. Please reach out to us so we can help resolve your issue.
December 04, 2018
Other
I have been here several times and it is always very clean and the patients seem happy. I always see the patients playing games, having therapy, or talking with other patients. The nursing staff also are very nice and you can tell they really care for the patients.
September 13, 2016
I visited this facility
The appearance of Middletown Park Rehab and Health Care Center was OK. The staff was friendly and welcoming. The place was very clean. They had different areas for rehabilitation and therapies. They had a nice area for guests.
October 15, 2012
I am a friend or relative of resident
My mom was a resident after a hip replacement. My mom would have to press the call button periodically until someone finally came in to assist her. The aides all take their food breaks together leaving no one to attend to the residents when they call. The physical therapists and Doctor released her too early. She came home and ended up re-fracturing her hip.
Services and Amenities of Middletown Park Rehabilitation and Healthcare
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 335655
- Ownership Type: For Profit Limited Liability Company
- Date Certified: 10/01/2020
General
- Resident Capacity: 250
About Middletown Park Rehabilitation and Healthcare
Middletown Park Rehabilitation and Healthcare is a senior living provider in Middletown, New York that offers residents Nursing Homes. Contact Middletown Park Rehabilitation and Healthcare for more details on services and rates.
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