Absolut Ctr For Nursing & Rehab Endicott L L C

REBLRUNR

From a patient's point, this is the worst facility you could ever pick for any kind of assistance. They don't like anybody that can think for themselves as THEY think they know what is best for others.

doknoe

Facility is filthy. Soiled clothes lay on the floors. Beds are not changed often enough. My relative was there for 2months before getting a bath. I washed her feet and the crud between her toes was horrid. She never got changed so had UTI's all the time. One night she lost control of her bowels. She rang the bell for 2 hours and yelled for help. An aid came in and told her that her aid went home for lunch and no one could help her, she would have to wait. So she laid in feces for about 3 hours. The buzzers ring 24 hours a day and the staff ignores them. Residents never get water. While walking down the hallway, several residents asked me to get them water. I approached this situation at every quarterly meeting, to no avail. My mother only got water when I was there to get it for her. We have found bugs in her food. The food is horrible. Sometimes it consisted of a single slice of baloney without any condiments, just dry bread...and that was her dinner. I provided most of her food. I also did all her laundry and provided the hangers. The staff always took her hangers, as they were the expensive type. Her clothes and personal items have been stolen. I had to call an ambulance for her twice as the staff ignores sick people. My mother had a UTI for a month without being treated. The next time it was UTI, both kidneys infected and active congestive heart failure. There are no phones for residents to call family. No one answers the phones at the facility. They shut the ringers off on the 3rd floor, so u cannot reach anyone. Once you complain, the staff stops talking to you. No one has ever returned my calls, including the director, nurse director, appointment scheduler(she actually hung up on me saying I was yelling), nurses, activity director. Most of the staff is vendered in from temp agencies. They are rude. One told me to help lift my mother stating "she's YOUR mother"! I told her if I could lift her she wouldn't need to be in a nursing home! Plus I have a bad back and told her that. Other roll their eyes and sigh if u ask them to do anything. Most of them won't even achknowledge you're speaking to them. That includes the nurses that work nights and weekends. They put food on the tray, but won't wake anyone up to eat. They take the food away and mark the chart as refused!! The staff has told my mother has bed bugs. This all has been reported to NYS Health Dept. This facility need to be condemned and closed down until someone fixes the problems!!! Don't put your loved ones there...ever!!!

Shannan

My father was a resident of Absolut Center for Nursing & Rehab. It was not good at all. The facility had an odor, and it was dirty behind the furniture and stuff. It's rundown, and there was not enough care and not enough staff. At first, we had a bad experience because my father had just been admitted there, and he couldn't get anyone to help him use a restroom. He waited for a long time, I can't remember, maybe it was 30 minutes, and he ended up having an accident. He ended up getting out of bed and taking his sheets off, going to the restroom himself, and cleaning himself off before somebody finally came. After that, my mom complained and then they got better. They're understaffed. The food was average; it's hospital food.

amymarie207

My father is in here due to Dementia. During this COVID the staff have not been helpful with response & helpful. Trying to get in touch with a nurse to know what is happening with my dad is near impossible I have called the administrator who is worthless along with corporate. I pay directly and still can’t get anything, nor can I move him due to COVID. Keeping families away from loved ones will be more detrimental to our elderly than this virus ever will be. Letting our elderly stay all alone is sad!!!

KOGO

I Have My Grampa In There As I Speak And Everytime Im On The Phone With Him He Tells Me That They Are Miss Treating Him Im SORRY BUT IF YOU DONT LIKE YOUR JOB GO HOME AND FIND ANOTHER ONE

janeGa

Residents are left on the bed pan for over 2 hours. Staff are very rude and treat you horribly every day.