Brookdale Clinton New York Memory Care

Mark9

My mom was a resident of Brookdale Clinton New York Memory Care. I like the community atmosphere. I liked the individual care. I like the management and the staff. They treated my mother like they were their own mother. It was always kept clean and upkeep was good. Most people had their private room. They're one of the first in the area to provide a nutritional-based diet for dementia and Alzheimer's. They were using no MSG, like a limited sugar or things that were helpful in my mother's maintaining her level of cognition. Before Covid, I used to have lunch or dinners with her regularly. They would take the residents out on field trips to lunch or seasonal trip rides in the countryside. They would go to a down-to-school event, sometimes apple picking, or to pumpkin farms, farmer's markets, and community events. They have an artist like a band or singers that would come in at least once a week. They're always having yoga and exercise classes, and physical therapy available.

Freddy

My wife has moved into Brookdale Clinton New York Memory Care. She was complaining that she was cold that night. She said she likes it warm, so I asked if they could give her some blankets, and they said that they didn't serve blankets. So I went home and brought two heavy blankets up for her to put on her bed. Last night, she said she was still a little cold. I don't know why. It's a little cold in there because even the help, they're all wearing little jackets. Everybody in there is wearing little coats or heavy sweaters. When I went up there, I got a winter sweater because I was cold in there myself. My wife has a nice room. She wanted a key to the room, but they said they didn't have one and they couldn't get one until Monday. With regards to activities, they have a TV where you can play puzzles. I was up there with her playing puzzles yesterday on the TV. They have different activities. They have some kind of bingo, and they also do some kind of exercise in the morning. They have a library and a beauty salon. That's extra if you like to go to a beauty salon. I wanted to make sure my wife ate, but yesterday I went up and she hadn't had lunch yet. I asked the staff why she hadn't eaten when they were supposed to eat at 12. And they said if she doesn't want to go out and eat, they can't make her eat. I thought my wife could eat if they would stand there and say, 'Come on, you got to eat. You got to get up there and get something to eat.' I thought they would kind of get her to eat. But I wasn't there, so I don't know what they said to her. With regards to the staff, most of them are pretty good. I thought it was expensive. I thought my wife would be getting better meals. They told me the main meal was at noon, and at nighttime, they would get just a sandwich and soup. However, my wife is used to having a big meal at nighttime, and just a sandwich for lunch. The main meal was always at night, but they did it the other way around.

Provider Response

Marie

Brookdale Clinton New York Memory Care was particularly clean. The people were very friendly. The facilities were magnificent. I think they had everything that a person going there would like. They had a kitchen that the residents could cook in if they wanted. They had an area for men where they could play pool. The women could play, too, but it was more geared toward men. Every day, they had exercises like chair aerobics and yoga. The rooms were a good size and appeared to be very well set up. If you were in a room with a roommate, you each had your own closet and your own TV. You had to bring your own furniture, which could be a plus or a minus. The facilities inside and outside were lovely. The whole building was designated for those with memory issues. If the resident is on oxygen and has severe issues, they aren't able to take them. If they're aggressive or have behavioral issues, they are unable to take them as well. The staff members were wonderful. Everyone seemed very knowledgeable and friendly. I got a chance to somewhat see how they dealt with some of the residents, and they seemed very kind to them and treated them appropriately.

Michael

Brookdale Clinton New York Memory Care has been responsive to my dad's needs. They've provided a level of care that we're happy with. They are also very willing to answer questions and take phone calls. They're excellent and I have no problems with them whatsoever. The staff has been caring and responsive. It's very nice, clean, well-kept, and organized. They have lots of activities there too and we're very happy with that. They keep the residents pretty busy. They have an exercise session every day, they play trivia games, they have people come in to play music for them, and they have animals come for pet therapy. They get all kinds of nice things there. It's expensive but they're doing their jobs and that's how much these places cost everywhere so it is what it is.

Richard

Brookdale Clinton is absolutely wonderful. My wife is doing very well here. I have dinner with her almost every night and it is fantastic. The people are great. They do everything for her. They take her on little bus trips and they're having a hayride today where they all dress up like it's Halloween. They do exercises every morning, we play cards when I go over, they have entertainment, and they have a guy that plays the piano and sings oldies. She's with another lady, but the rooms are huge. It's in a beautiful area with all country scenery. They have different exercises and games, they take walks outside, they watch different movies, and they read. They have places where you can go outside with umbrellas and tables and sit and chat with everybody. Once a week, they will take off in a bus and go to different areas and scenery around the lakes. I haven't had any problems with them. The staff helps you with anything you want. If you want something different to eat, they get it for you. They make sure that she's getting her medicine at the right time. They keep the place very clean and they keep them busy. The value is good for what you get there.

Del

My mom is in Clare Bridge. It's great, homey, and clean. The staff is very helpful and very nice. The food is fine. My mom is not enjoying activities because she has Alzheimer's; however, she is tolerating them. She has only been there for four months, so she is still adjusting. In general, she seems very happy.