The Legacy at Santa Fe

Jeri Lyn Mourning

My grandfather recently moved in to the The Legacy at Santa Fe. I worked with Ruben and the team to get grandpa moved in as quickly as possible after a stay in the hospital. The team at the Legacy moved up his move in date to accommodate his hospital release. Ruben and his staff helped put all of Grandpa's furniture together and loaned us items that we needed until we were able to purchase them. We all met together to go over Grandpa's care plan so that we could decide on a placement that allowed Grandpa the most autonomy and also kept him safe and cared for. I love the staff at The Legacy! They are caring and treat the residents with respect. The residents have a large menu of programs to choose from during the week. This week I was able to join Grandpa at a concert in the music room where we sang along to familiar songs. They went on an outing and had lunch and ice cream the following day. I was waiting for grandpa to return, and it was so joyous to see him practically run through the door with such joy after his outing. The concierge, Jules is wonderful and so patient in answering all of our questions. Sonia, grandpa's nurse is very knowledgeable and empathetic. The food is wonderful, and the chef offers options if the residents want a different item. Grandpa loves the food so much they've started offering double portions! We are so grateful to the caring staff at The Legacy. I think I might move in myself :)

Ray

The Legacy at Santa Fe was beautiful. The rooms had a huge bathroom and a lot more closet space. They had a very good way of knowing where the people are. They give you a watch that serves as your key entrance to your room and if you need some help, you just touch that button and they know exactly where you're at. They respond almost immediately. They have very good control over who comes and enters the building. So you can't leave the building without them knowing who's going out of the building. The only thing I didn't like was its location in Santa Fe. It was too far out of town for me. It's about ten miles from Middletown. The good thing about them though was not only do they do the laundry for your towels and sheets, but they do your laundry as well. They take people for an excursion every Wednesday and they also provide a ten-mile radius for transportation to doctor appointments or groceries. The staff was fantastic. Even though I have not selected them, they still call me, invite me to go to lunch, or just find out how I'm doing. They just can't do enough for you. I had a meal there and it was nutritious and good food.

Provider Response

James

I toured The Legacy at Santa Fe. It was one of our top choices. We had lunch there. We met a number of the staff. We met the chef, the nurse, and the director of memory care. The people that we met obviously view this as a life career. The service was fantastic. The rooms were looking totally comfortable, with a very light and airy feeling. It was four years old, but it was beautiful. We give it 5 stars.

Robert

My father is living in The Legacy at Santa Fe. His overall experience has been very good. It's well above expectation, so that's great. What I like the most overall is that the staff's level of care is strong and the food is very good. His room is nicer than the average place that we visited because it is a relatively new facility. I've eaten some meals there, and the dining area and the food have been very good above expectations. There are a bunch of amenities including an exercise room, and game room, and there are the occasional off-site trips. Originally when we placed him there, we thought it would just be a short-term thing, but he's happy enough and we're happy with it that it is likely he will stay long-term. The facility is lighter and brighter than the other facilities we've visited.

Theresa

My relative will be moving into The Legacy at Santa Fe. It's very clean and the environment is very inviting and has lots of nice light. The staff was very friendly, personable, and professional. They had a game room, a library, a hair studio, a movie theater, a lovely courtyard, and a nice cafeteria. They could have options. They didn't have to eat what was being served. They could order from an ala carte menu, which was nice. The views of the mountains were wonderful. They had a beautiful balcony where you could look at the mountains. The staff was kind, caring, concerned, passionate, very well informed, very professional, and very supportive. They had arts and crafts, different board games, socializing like movie nights, and field trips.

Margaret

The Legacy at Santa Fe was clean, new, and techno savvy. It wasn't highly populated. It had really great technology advances that I really liked. You can open your room door with a smart watch. You don't need to have a key. The rooms were nice, good sized, brand new, and had lots of light. It was fantastic. The menu looked great, and the dining room was wonderful. I saw them doing some activities that were highly engaging and fun. The place where they were doing them had lots of air and lots of open room space. It wasn't done in a closed area.