The first place I toured was The Residence at Silver Square. It seemed to be a very well-managed place with wonderful dining facilities. I met with the general manager. She gave me the tour. The rooms were, I thought, somewhat small with not a lot of places for clothing, but the dining facilities were unbelievable. You could order anything, steak or shrimp or whatever you wish to have, at any time of day. I briefly met the chef who was very polite as well. They had many activities available for those that could participate. They have crafts, physical therapy, and so forth. It was wonderful, but the practice was just totally out of my range. For that reason, I thought it was not something that I could participate in. The facility itself was beautiful. The lobby, when you walk in, was like a palace.
The Residence at Silver Square Dover, NH
Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care
2 Reviews
100 Sterling Way, Dover, NH 03820
Call
(800) 385-2527
Reviews of The Residence at Silver Square
Independent Living Reviews for The Residence at Silver Square
September 23, 2021
I visited this facility
Memory Care Reviews for The Residence at Silver Square
April 16, 2022
I am a friend or relative of a current/past resident
My husband was a resident for 8 months suffering from vascular dementia. I was appalled at the poor care he received. Many times I found his bedding unacceptable, personal care so poor I was forced to shower him myself and supervision non existent. The lack of good management was very apparent. Very few activities listed actually occurred , residents left in their rooms for hours often through meals. Beautiful rooms and surroundings, many great staff members , but not enough. Extremely disappointed !
Provider Response
It sounds as if you've had a very difficult time and we are sorry for that, however, when we review our records, we are not finding the incidents that you are describing. It would be very helpful, if you wouldn't mind contacting us, so we can not only review the situation but ensure nothing like this will occur in our community.
Questions about The Residence at Silver Square
What places are near The Residence at Silver Square or within walking distance for assisted living residents to enjoy?
We are within walking distance to downtown Dover which has a variety of retail stores, restaurants, coffee shops, and entertainment.
What makes the chef or dining program at The Residence at Silver Square exceptional? What kind of menu can assisted living residents expect?
The culinary program at Silver Square is one of a kind. Our anytime dining features daily chef specials curated by our culinary team, as well as a table menu that is more robust than most restaurants. Our menu features gourmet appetizers, entrees, salads, burgers, and much more!
What safety features or security measures does The Residence at Silver Square offer to assisted living residents?
All visitors to the community must enter through the main entrance and sign in through an electronic system. A name badge ensures our residents can see the name of the visitor and the purpose of their entrance to our community. Our community also has security cameras to monitor the building.
How does The Residence at Silver Square keep residents' families informed about their loved ones?
We communicate to our residents' family members through different means- calls, emails, Facetime/Zoom. We also like to share our wonderful resident, staff, and community engagements on Facebook.
What is the care staff-to-resident ratio at The Residence at Silver Square during daytime and nighttime hours?
Silver Square staffs based on acuity of our residents. Care services provided is tracked and monitored to adjust staffing accordingly based on the needs of our residents.
If The Residence at Silver Square accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet friendly! The resident must be able to care for the pet themselves. We have lots of outdoor spaces, grassy areas, patios, and a gazebo for our residents and pets to enjoy outside.
What ongoing senior care training does the staff receive?
The staff is trained in our company's policies and procedures. They are also certified in Brass Rings Dementia Training through NIDE (National Institute for Dementia Education). All associates receive this training.
Costs for The Residence at Silver Square
Services and Amenities of The Residence at Silver Square
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
General
- Resident Capacity: 84
- Respite Care
- Minimum Age: 55
- Pets: Small Pets Allowed Only
Licenses
- State Licenses: 04250
Costs
About The Residence at Silver Square
Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Silver Square.
Our charming Independent Living, Assisted Living and Memory Care community, located in beautiful Dover, puts a premium on service and hospitality while providing a wealth of amenities to make life easy and enjoyable.
Serving Dover, Portsmouth, Rochester, Durham, Barrington and other fine communities.
What Makes Us Special
Our community may be beautiful and well-maintained, but what truly sets us apart is a dedication to hospitality and service. Our community is your home, and you deserve to feel comfortable and attended to in a courteous, professional manner. To that end, we hire and train hospitality specialists who not only provide a great lifestyle, expert care and family atmosphere, but do so with an unfailing attention to service.
Get CostsMap of The Residence at Silver Square
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