Caring.com
Caring.com

(800) 558-0653

Riverside Rest Home

276 Country Farm Road , Dover, NH 03820

(855) 638-0838 (Caring Family Advisor™)

4.0

(12 reviews)

Offers Nursing Homes

Photos of Riverside Rest Home

Get Expert Advice & Pricing Information

Who are you looking for?

Full Name

Phone

Email

A Caring Family Advisor will contact you to answer your questions.

By clicking Request more information, you agree to our Terms of Use and Privacy Policy. You also consent to  receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost Information
Find out availability
Ask about payment options

Reviews of Riverside Rest Home in Dover, New Hampshire

4.0

(12 reviews)

  • Facility

    3.5

  • Staff

    4.5

  • Food

    3.5

  • Activities

    5.0

  • Value

    4.0

Jon Hotchkiss

5

November 26, 2021

I am a friend or relative of a current/past resident

Lots of communication with the Social Worker assigned to my sisterinlaw. Very positive staff provide compassionate care and work extremely hard to develop creative social activities and Physical Therapy routines. Our family is very pleased!

Exhausted but still caring

3

July 11, 2018

I am a friend or relative of a current/past resident

I just read a lot of fantastic sounding reviews and feel compelled to write about the reality that I see there at Riverside on a regular basis. My mom is there and this is her 3rd facility besides hospitals. I am much more satisfied with Riverside than I was with the previous nursing facility. That one was horrible! Riverside is in an old county building that reminds me of the asylums shown in the movies. They do their best to decorate it and make it as cheerful as possible with light and bright colors and wall decor but that doesn't exactly hide the ugly brick design. The lights are bright which makes the old style more apparent to the visitor but helps with the mood of the patients. The activities department go above and beyond to help encourage the patients to experience quality of life. The staff in general is very caring but despite the stats of high nursing care workers, are overwhelmed and stressed and over-worked. As one of the nurses said to me "one nurse just can't do it all." They try but really can't provide the level of care that they want to and that patients need. For instance, a very common problem in nursing homes and rehab centers is the inability to get the patients to the toilet when needed. The consequence is that a patient is forced to try to hold it, sometimes for hours, literally. Then the patient gets aggravated and takes it out on the aide when they finally arrive. In turn, the aide (stressed out and tired) snaps back at the patient. Patient feels mistreated. Another common problem is that staff and patients don't understand each other's lingo, so miscommunication is prevalent and a real source of frustration on both sides. Due to a statewide shortage of nursing staff, many are forced into working overtime when they really don't want to. Guess the effect that has on our dear loved ones?! Add to that they complain of the way they were forced into the overtime, which is demeaning and demoralizing to them, which again can't help but be reflected in the quality of the care they deliver. Also, many of them work through their shifts with their own pain, which they know full well that it is slowly disabling them. This is part of the price of being a caretaker. Plus, the wages for nursing staff in NH are considerably lower than they are in...say MA. I feel sorry for the patients who neither have an advocate nor can adequately speak up for themselves. Another issue I have with Riverside is that the left hand doesn't know what the right is doing. This is a real problem when it comes to providing accurate care and in communication with the family. Also, I must mention that the only people who do have a clue what is going on, leave by 3 pm and you can pretty much forget about getting cooperation after 2:30 because they are preparing to go home for the day. This is not bad for those who can make calls during regular business hours, but adds frustration to the rest of us. About meds: most facilities, including this one doles out the meds more on their schedule than on the basis of how and when the med is supposed to be taken. An example is meds that should be taken multiple times per day and on an empty stomach. This was always a challenge when my mom lived with me. The standard in facilities is to dole out the med as many times as needed but with no consideration as to whether the patient has eaten or not. If the meds requires food, they will provide applesauce or yogurt along with it. An empty stomach is not a goal. It's no different at Riverside. This goes for meds that should be taken alone too. That only happens if that is the only med assigned for that round. Standardized care, not individual care. The food quality is said to be deteriorating. Indeed, I have seen the appearance of the food change from what looked and tasted like it came from a decent restaurant to looking like it came from an elementary school cafeteria. Also, I regularly hear that patients don't feel like they get enough time to eat because it takes a half hour to get served and then they only get a half hour before clean-up begins. Older people need extra time to eat and chew their food. Finally, I must address the serious problem of cleanliness and hygiene. This Is my biggest beef with the facility. It doesn't even come close to expectations. The restrooms are so rarely cleaned that I refuse to use them while visiting - and I have an older, weaker bladder. This goes for the one connected to her room and for the public ones downstairs in the lobby. It's truly disgusting! And not just a rare event. I am told that the floor mopping is a basic quick wipe with the mop once a week. Every time I have seen the mop bucket out, it is filled with practically black water. Gross!!! Not to mention how unsanitary that is. The adjoining Hyder Hospice House is much better and feels clean and comfortable. All in all, I keep my mom there because it seems to be the best place for her considering her health insurance restrictions. I wish we could afford better. I have come to be a big believer in long-term insurance.

Miss Patti

5

October 10, 2017

I am a friend or relative of a current/past resident

My mother has been a resident here for 6 months and I absolutely believe we made the right choice! Every single person that works in this facility is amazing...we've recently gone thru a tough time when we thought we were losing her and not only did they take care of her but they took care of us as well! Always checking on us...bringing us food....and allowing my brother who flew up from Florida to stay each night with her...I cannot say enough about riverside and I highly highly recommend this place!! They truly care about their residents.

Caring110231350

3

October 28, 2015

I visited this facility

I visited Riverside for my mother. The staff seemed to be fine. I intended on getting my mother on a list there. They did have activities for their residents. They had crafts and all kinds of things that they can do. It seemed that they definitely had good care.

macthepug

5

August 25, 2013

I am a friend or relative of resident

Hello , My husband has been a resident for over one year. He has had wonderful care from the nurses to the aides. t he activites dept goes above and beyond. From trips to the lake, fairs, shopping, military services, Special annersary dinners for spouses. He can be as busy as a bee or spend a quiet a day in the garden. Again the nursing staff is so caring. They always see to his needs. There physical therapy dept has him walking.I also must metion the the folks that do so much from social workers to hair dressers and volunteers.T hey all have helped me through a rough time. I go home knowing my husband is in good hands.

Smilez

4

November 21, 2012

I am a friend or relative of a resident

Riverside offers several floors for patients with varying degrees of need. I visited a family friend about once a week. The staff was always willing to take the time to answer questions. The public areas were clean and neat. One of my favorite things about Riverside was they had a "desk dog". She was specially trained, and added a bright note. The outside always had flowers or holiday decorations, and there were several benches. They tried to schedule many activities to keep the residents involved, and they often had events to which family members and friends were invited. I volunteered to help out at a bake sale and crafting fair. The staff and other volunteers were very positive and helpful. When the friend I visited became terminal, the counseling services were very helpful. The nurses showed extraordinary compassion and kindness, in helping her maintain her dignity toward the end. I have had nothing but positive experiences with Riverside Nursing Home. I would not hesitate to recommend them to others.

boostaps

5

September 27, 2012

I am a friend or relative of a resident

My grandmother resides in this community and they have been helping her after her stroke. She can do things on her own and they also encourage her too. The physical therapist coaches her into doing normal activities that she used to do and gets her out walking again. I love the aides there that help her with her evryday needs when my family and I can not help her as much as we once did. We go on short walks down the trail to get her motovation going. She joins in the activities they have on site such as cards, bingo, and movie night. There are groups that interact with eachother for the sake of communication and avoiding antisocial disorders.

raya

3

June 26, 2012

I am a friend or relative of a resident

I am the daughter of a parent who has been stricken with this horrific disease and I cared for my mother in our home for 11 yrs until recently having to place her in a long term care facility. I am somewhat satisfied with the accomadations she has but feel she could get better, unfortunatly I am unable to afford it. I visit the home every day to see her and to keep track of the care that she is receiving.

SusyQDoris

5

February 28, 2012

I am a friend or relative of a resident

The staff and nurses were incredibly caring towards the patients. I saw how they were acting towards other patients even with out their families there. It made me feel like the patients were well cared for and they showed them a great deal of respect. I have been to places where the patients were basically ignored. My mom has been a resident in this nursing home for quite a while now, and we have never had a problem with them. They call us occasionally when they need to know anything, or if there is any changes what so ever in her health. I couldn't have asked for better or more caring people to spend their days with my mom. I feel like we have an extended family caring for her, as we know old of the regular scheduled staff on each shift. They make it a point also to introduce any new members to their unit, which is very touching and outstanding.

Seth1

3

November 17, 2011

I visited this facility

Situated across from the county court house, Riverside Rest Home was once known as the poor farm for low income elderly. It is also connected to Strafford County House of Corrections. Over the years, improvements have been made. Riverside has an Alzheimer's unit that is locked down for residents losing their memory. Other units are set up in blacks with about twenty rooms to a unit. Each of the rooms has two residents, and there is a nurses station at the end of each hallway. Lounge area's did appear available to residents, and at the time of my visit some were outside enjoying the fresh air. An activities department also works to create tasks for residents of different skill sets. Overall, I would give Riverside three stars. The best part about the place is the cafeteria. The food was good, and there was a spacious area to lounge and interact with loved one's. The price is affordable to most low income elderly, and should be considered a person with a need for assisted living.

love u gram

4

September 30, 2011

I am a friend or relative of a resident

My Grandmother was a resident at this county facility for sixteen years. She had colon cancer which wasn't diagnosed until her death. At times she would eat popcorn or certain foods that would cause explosive diarrhea and pain. I witnessed many occasions where the staff was extremely busy and would have to stop to assist in the clean-up. My Gram was a proud woman and I was protective of maintaining her dignity as well. I must say, overall, the caregivers worked hard to extend kindness, compassion and emotional support during very stressful situations. In my opinion these folks are everyday heroes !

Caring233310

4

July 29, 2011

I am a friend or relative of a resident

Riverside is a very good place to have your relative go for extended care. The staff treats every client like family many times doing the little extra but special things. They provide many different types of activities and try to include anyone who can enjoy the experience. We have staff and case worker reviews periodically to share ideas and change the care plan as needed. We have been totally happy with Riverside in the 16 mos. our family member has been there.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Medicare

  • Health

    3.0

  • Overall

    4.0

  • Quality

    3.0

  • Staff

    5.0

Medicare Provider Number: 305047
    Ownership Type: Government - County
    Rating Date: 9/1/2023

About Riverside Rest Home in Dover, New Hampshire

Riverside Rest Home is a Senior Living provider in Dover, New Hampshire that offers residents Nursing Homes services. Contact Riverside Rest Home for more details on services and rates.

Map of Riverside Rest Home

Help seniors by writing a review

If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs, you agree to our Terms of Use and Privacy Policy. You also consent to  receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
alt text

Compare costs, photos & reviews of senior living and care options near you.

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(855) 638-0838

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 638-0838

Helpful Articles

Senior Living Communities near Strafford County, NH

  • Rockingham County
  • York County
  • Essex County
  • Belknap County
  • Merrimack County
  • Hillsborough County

Senior Living Communities near Dover, NH

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.