Cedarhurst of West Plains

cdjohns2

I first visited this facility because I had a family member here, but the staff and environment was so welcoming, I decided to volunteer my time and do my part to bring joy to the residents. This place is meant to ease familys' minds and hearts, and I couldnt agree more would! I would recommend this facility for any one looking to have their family or friend live in a beautiful, comfortable and safe facility. The staff is wonderful and the environment is homey and great!

Judy

Cedarhurst of West Plains has been excellent. My mother has been in their memory care unit since August and they've been great. They did well as far as showing you the place and walking around and telling you about it, filling out the paperwork which was pretty easy, explaining all the paperwork, and moving in. They've been helpful and really good. On the memory care side, it was laid out well. It's really good for someone with Alzheimer's. At first, they were getting used to my mom and trying to figure her out. Now they got her pretty much figured out, the routine and everything. I think they're getting a lot better as far as working with her and everything. It took a little bit of just getting used to, communication-wise and her getting used to the place and getting used to everybody and everything. Now I think everybody's kind of got acquainted with it. All the staff, I think, were rotated enough so they got used to her and she got used to them. As far as I know, I think everybody's doing well up there. I don't think we've had any problems or issues or anything. I haven't been able to try the food but they told me all about the menu like what she's going to have for lunch and everything sounds really good. The food choices and all that seems good. She's mostly getting soft foods but their overall menu sounds good. I wish she can eat all that. There is only one little detail but they've fixed it. It's probably a contractor flaw but we had a problem with the shower part. The floor and the drain in the shower weren't laid out like they needed to be. The water was not running where it's supposed to be running. Overall, it's a very nice facility. The price is probably a little bit high but if you would figure it out, it's not high for the care versus if she was just at home and you would have to pay someone to watch her 24/7 while you work. It's probably not that expensive. I'd say the cost is probably reasonable.

Reviewer05092020

We toured several rooms and floor plans at Cedarhurst. The community is large. There are several apartments with different floor plans. They have entertainment areas. It looks like a great place. My interaction with the staff was fine; I had no problem with them. I met the director of nursing and the receptionist. They were having an open house that day. However, because my loved one requires a wheelchair, they had us come before the open house started. They were accommodating. The place is brand new. We toured the dining hall and a couple of different floor plans.