Cedarhurst of West Plains

Cedarhurst of West Plains has been excellent. My mother has been in their memory care unit since August and they've been great. They did well as far as showing you the place and walking around and telling you about it, filling out the paperwork which was pretty easy, explaining all the paperwork, and moving in. They've been helpful and really good. On the memory care side, it was laid out well. It's really good for someone with Alzheimer's. At first, they were getting used to my mom and trying to figure her out. Now they got her pretty much figured out, the routine and everything. I think they're getting a lot better as far as working with her and everything. It took a little bit of just getting used to, communication-wise and her getting used to the place and getting used to everybody and everything. Now I think everybody's kind of got acquainted with it. All the staff, I think, were rotated enough so they got used to her and she got used to them. As far as I know, I think everybody's doing well up there. I don't think we've had any problems or issues or anything. I haven't been able to try the food but they told me all about the menu like what she's going to have for lunch and everything sounds really good. The food choices and all that seems good. She's mostly getting soft foods but their overall menu sounds good. I wish she can eat all that. There is only one little detail but they've fixed it. It's probably a contractor flaw but we had a problem with the shower part. The floor and the drain in the shower weren't laid out like they needed to be. The water was not running where it's supposed to be running. Overall, it's a very nice facility. The price is probably a little bit high but if you would figure it out, it's not high for the care versus if she was just at home and you would have to pay someone to watch her 24/7 while you work. It's probably not that expensive. I'd say the cost is probably reasonable.