Oak Pointe of Rolla

Greg

My dad moved into Oak Pointe of Rolla. The experience was absolutely wonderful. The staff is fabulous. They make my dad feel comfortable. My dad's room is beautiful. It's like going to a motel. I have eaten every night with him, and it's excellent. It's like going to a restaurant. They have a party, bingo, crafts, and things going on every day.

George

Oak Pointe of Rolla was nice and clean. My father liked it. The staff was very friendly and the rooms were all good size. They all had individual heating and air, so it's all temp controlled by the residents. We had lunch there and the food was outstanding. They had all kinds of activities going on, both indoors and outdoors. They had one little activity center, even a beauty shop for women. The cooks were very friendly and very nice too.

Norma

My mother has been living in Oak Pointe of Rolla for almost five months now. It's very nice and she's very happy there. The staff is very helpful and very courteous. Her room is filled with her own belongings and her own furniture, and that's what we wanted. They have lots of different activities. She's also able to have the physical therapy that they requested. The only thing that I know is that when I visited yesterday, she was able to have regular, nutritious meals, and they requested that. I tell them what she likes and what she doesn't like, and we're able to bring snacks of any kind that she likes. She's in the memory care. It's clean. They have a private hairdresser who comes in one day a week. We pay ahead of time and she does what we ask, which we appreciate. We're very pleased. It's safe and secure. My brother and I have been very pleased.

Lindsay

Oak Pointe of Rolla was wonderful. The thing I liked the most was that they were going to be very helpful with me in moving my stepmother in against her will. Her dementia was so bad that she thought everything was fine, and she just refused to move, but I had a power of attorney and a doctor's order, and Oak Pointe of Rolla was going to work with me to make that happen very smoothly. The rooms were very nice too. They have big windows, it's very sunny, warm, and comforting. My stepmother would have had a two room apartment there, so she would have had a bedroom and a living room with a bathroom in the middle, and it just would have been lovely. Sadly, she passed away before I could get her in.

Sarena

I would've loved for mom to be at Oak Pointe of Rolla, we just couldn't afford it. It's very clean and it had a very nice setup, upper class almost. It's not like the typical nursing home or anything like that or even assisted living. It's a little bit nicer done and it's newer, so that might be the primary reason. The staff was very helpful. Even though it's private pay and they don't do insurance like Medicare, the staff didn't look down on us or anything like that. She's like "we could try to find a way." They had different activities planned. They have a game night and they would do shopping trips together because they have a minibus. Obviously, they don't do visits as much right now during the pandemic, but they have spots outside where, as long as the weather is permitting, you can go sit and be with your family. They're open to suggestions. The dining area was set up nicely. It didn't have a nursing home feel. The food seemed OK. I wasn't there during mealtime, but I talked to some of the people and they said it was nice. The atmosphere was a little down right now, but we're in the middle of the pandemic and family isn't able to visit like they used to. I understand that we have to do social distancing, and they try to work around that and work as best as they can with it. I didn't go into the individual rooms. With the pandemic going on, they did a shortened tour. They showed me pictures because you can't go in other people's individual rooms and apartments, but overall, it was clean and it didn't have that smell to it.

JP

My siblings moved to Oak Pointe of Rolla. They have a very nice apartment, it has carpeting, and a small kitchen. It's a one-bedroom apartment that was very nice and clean. The community is very nice, friendly, and is in a nice and peaceful area. We're very happy with it.