Excelsior Springs Nursing & Rehab

Tom124

My friend will move into Excelsior Springs Nursing & Rehab. It's very nice. They have two patients to a room, but the rooms are pretty large. The doors are really, really wide for wheelchairs. They have an activity board, and they have about 3 or 4 activities per day if you want to participate. The hallways are super wide. They have nice TV areas where people can sit in chairs, watch TV and talk. They have a very large kitchen area where people can eat together. They have outside patio, so if you want to sit outside, you can do that. And it's very clean and there are a lot of staff members there. We have no scheduled tour. We just walked into the place and a nurse gave us a tour. She was very nice, very open and she showed us everything. We looked at their dining room and it was very large. They have several people in the kitchen. It was very large and looked really clean. It's large and well-staffed.

Caring116905550

Mom has been at Excelsior Springs Nursing & Rehab, and it was terrible. They were unacceptable. She did not get the care she needed or the rehab she needed. It was stressful to her and to us. Her room was not clean. The smell was not quite overwhelming, but fairly close. My overall experience there is terrible, and for my mother, it was of course even worse.

sternerc

I visit a very close friend about 4 to 5 times a week. The CNAs, nurses, and staff are all caring and loving. It is important to my loved one to know she is loved. I've visited at all times of the day and evening and always find a clean, monitored environment.