Ocean Springs Health and Rehabilitation Center

Whiteowl

I am a resident of Ocean Springs Health and Rehab. From the very beginning they have made me feel at home, and cared for my needs. They have good standards, and make things nice for everybody.

Crisco26

This is going to be kind of a long review but I believe it will help with questions that some may have, my father was in the rehab for approximately 3 months. Also in and out of the hospital a few times in that stay. He was a very needy person wanted to have the nurses attention whenever he wanted it. The staff was very attentive when they needed to be, there were also times they would leave him alone and he would adjust. I visited everyday. He was in to rehab from complications of sepsis, and cancer but along the way because of heart issues and medication he had a few strokes. This led to him being frustrated and would be agitated with everyone and thing around him. The staff was very patient with him, not myself though, I would get on him for acting out. The facility is clean, the food was not to bad, although after time went on he had to have soft food. The rooms are a decent size at first he had a room of his own that was fairly large with the bed and a couch in it, but went into hospital and when he returned had to share a room which was a little snug but manageable. The only issue I saw was the TV situation. There are 2 in a room and you just cant watch 2 at the same time. They had activities for the residents we were not in a situation to participate. Rehab staff was very good with him and did not push him to do more than he could, all in all my family was pleased with the place. As for the value, he had medicaid that covered so many days. They are also one of the places that have wound care which he needed, and was taken care of on a regular basis.

JessK

My mom was put here in November after she had a stroke in October and required 24 hour care. Twice in a few months (April and then late July) she was allowed to go septic. I found her unresponsive in her bed. Did not respond to pain or verbal commands. I was told she had been like that all day. I asked the LPN to call 911. Once she got to the hospital we found out she was in septic shock. After about 2 weeks of being pumped with 3 antibiotics and having aspiration pneumonia from the septic shock, we decided to swap her to hospice care because antibiotics were not working. She ended up passing away August 5. If someone would have even cared that she was in the exact opposite condition than normal (normally fully alert, talking, able to move with her wheelchair) they should have gotten her help sooner. If I wouldnt have told them to call the ambulance, she most likely would have been dead the next day in her bed. Unacceptable!!!!!!

Mike Butler

My father was there for 20 months. Unfortunately for his care needs there are not a lot of choices. If someone answers the phone it's unlikely the person you want to talk to will answer theirs. Leaving a message could take days. Some of the staff was good. Upper management seem to be non-existent. At one point my father's finger was broken. After two days of no splints I asked the nurse why and she said she was busy and forgot. They always seemed very understaffed. People calling in sick. Until covid my mother went five days a week to stay with him. I think because of that he got better care than some. Once Cove in started they would not allow us to come in even though they promised we could see him before he passed. Never happened the only call I ever got from them was when he died. Then all the sudden miraculously we could go see him. How does that make any sense. The person responsible 4 transportation to outside appointments never got him there on time. When I complain she was completely rude an Unapologetic

Sharon Doswell

Just got a call for the second time that my mom fell, I really don’t think we will ever know for sure what happened this is a place that I wish she had never been put in . She has had so many UTI’S , and I think they are overwhelmed I don’t want to think that they don’t care , but I for one is not happy with what I see !

subaruman

My father was transferred to this facility from USA in Mobile after a fall. It's my feeling that this facility should've never accepted my father at his level of care. He fell while at OSHRC. We have no idea how long he was down. They never could get his low salt diet correct. My dad's stay was over the Xmas holidays. The staff was overwhelmed. Never saw a physician. Three years later we've stopped the law suit we were working on for our own mental health. He was transferred back to USA where the physicians were horrified at the wounds on my father's backside and the ancient catheter OSHRC used on my father. To be clear, this was 2 years ago. Still mad. The place looks decent. There aren't a lot of options on the Coast. They did a good sales job on us. Might be decent for minor rehab but not for an elderly man with a nuerological injury.