Ecumen North Branch

The rooms and dining area at Ecumen North Branch were very nice. The facility and the staff were very welcoming. It’s very clean. They have an activity director and a calendar of the daily activities posted at the elevator.

My mother-in-law is in The Villages at Ecumen. We don't think she's getting the care for the amount of money that she has to pay each month. She had been in there once before after a surgery and rehab. I it's okay. Everything is clean. I guess the biggest issue is the number of employees in the evening. She was having a stroke and they did not even want to call 911. They had to talk to a supervisor, and that didn't make us happy. I think there are two staff members for 48 residents at night. I hope I never have to be in any of these facilities because I don't think that the care for the amount of money that you spent is worth it.