River Ridge Retirement Village

Denise Cody

From the moment I walked in the door, I knew River Ridge was the place for my mom. It was evident that all residents were treated with care and respect. I was also impressed that the memory care facility was light, bright, had various sitting areas, and the outdoor area was very nice (including a long cement sidewalk for me to take my mom for a nice walk in her wheelchair. The aides were NOT on their phones all time and constantly interacted with the residents. My mom was well fed and taken care of by skilled individuals that truly cared about her well-being. In moms’ final days, she was treated with dignity and respect. I felt like our whole family was treated like royalty with snacks and food as we navigated this difficult time. Their care and concern for my mom and our entire family was appreciated beyond measure and will not be forgotten.

Provider Response

Dr Jean

From the day my brother entered River Ridge, he (and I) were treated like family. The staff gave 110% to make sure I was informed and kept up to date on his care. They also worked to manage his day to day health and well being along with customizing solutions to keep him thriving. And yes, they aren't perfect, but let me tell you, it isn't often when you see a management team that rolls up their sleeves to do what is in the best interest of the patient and family. I have found everyone there to be positive and always open to ideas to improve the partnership between family and staff. I would highly recommend River Ridge to anyone seeking care for a loved one.

Sandy

Finally after trying to be the caregiver and spouse for my husband with Lewy Body alhizmers, I am relieved of the caregiver role and am back to being the wife. The staff have helped bring relief knowing he's in well trained and caring staff.

Provider Response

beachlover222

I cannot say enough about the quality of care at River Ridge. Every member of the staff went above and beyond in the care of my mother. The atmosphere is bright and cheerful. South Haven is very fortunate to have a facility of this caliber in our small town. I have no hesitation in recommending River Ridge for yourself or a loved one.

Reviewer RC#0613a

River Ridge Retirement Village was a very nice place. My mother was actually there several years ago before she passed away in 2004, and since then they've added a memory care unit. The community rooms in the memory care unit are quite large and look OK. It's clean and the staff was friendly. When I was there yesterday morning, they were going to have an ice-cream social in the afternoon, but other than that, I didn't see that many residents in the memory care. There were a couple of residents, but they were pretty far gone. Also, I have a friend who's in the assisted living part. We talked for a little while, and she was fine being there. They are expensive, though, but the person who showed me around was pleasant and nice, and the place didn't smell at all.

Candace

My cousin moved into River Ridge Retirement Village. She's been there a couple of months now. It's a very nice place. I have no problems whatsoever. She has a studio-type thing. I know they have activities. They had a Mardi Gras party last week, so they do quite a bit. I am very pleased. They are very nice and attentive. She's not really thrilled with the food, but she's a very picky eater. The location is more convenient for us.

Debra

My father moved into River Ridge Retirement Village. It was the most welcoming community that we found. Everything is great there. The food is good, everything is better there, this is the best facility we found. They keep them pretty active there. They are upfront with what they provide, and they are very hands-on with their residents.

Provider Response