CARING STARS WINNER
28807 Base Line , Highland, CA 92346
4.7
(17 reviews)
"My mother moved to Brightwater Senior Living of Highland's memory care unit. I remember seeing this one woman come out and, even being wheeled out of one of the bedrooms, she had a full face of makeup, her hair was done, and she was dressed nicely. They were smiling and laughing, too. I just love the friendliness of the place. It seemed like they just knew and genuinely cared about the individuals, even the non-verbal ones and those making a mess or soiling themselves. No one had a bad attitude and nobody acted like they didn't want to do their job. They were all there with a smile on their faces and the patients looked happy and cared for. Any question I had for them, they answered it immediately and if they didn't have the answer, they found it out. The food is nice. The only thing about it that I did notice is it's not seasoned, but I know that they probably can't put salt on a lot of the patient's food. There are two separate eating areas for memory care and assisted or senior living people. The senior living looks like a hotel, it's beautiful. My mom says memory care's eating area is like a cafeteria. I've tried to feed my mom and she's not thrilled with the food. They had a petting zoo. They brought in a bunch of animals so the residents could see the animals they had. They play bingo every day. They try to keep them active. They don't want the patients in their room all the time so they are constantly doing something. They have a movie theater there. I'll take my mom to the movie theater and see a movie during my visits. They've got a lot of activities. You just have to go to them. The lady who runs the memory care is outstanding. She answers every question and goes above and beyond. She even comes in on her days off to just follow up. She works very hard, and I'm thrilled with her. Everybody there is outstanding. I haven't found one individual that pissed me off. My mom has fallen twice since she's been there and there was never a thought in my mind that it was because no one was caring for her. It's just a good place and the best one that I found. It is expensive, but it's worth every penny. I think the care that you're receiving is far beyond the money you're spending."
$4,355