
Orchard Valley at Wilbraham
Offers Assisted Living and Memory Care
Reviews of Orchard Valley at Wilbraham
Assisted Living Reviews for Orchard Valley at Wilbraham
July 20, 2022
I visited this facility
November 06, 2021
I am a friend or relative of a current/past resident
October 20, 2021
I visited this facility
August 07, 2018
I visited this facility
Provider Response
Thank you for your review. Benchmark takes all feedback seriously and we continue to work to improve. If we can be of assistance to you or a loved one in the future, we'd love for you to take a second look.
August 21, 2017
I visited this facility
November 14, 2016
I visited this facility
May 22, 2015
I visited this facility
Provider Response
Thank you so much for sharing. Individualized care is one of our hallmarks as we strive to meet the distinct needs of each resident. Please feel free to contact the Executive Director (413-596-0006) if we can ever be of service to you and your family.
June 30, 2014
I am a friend or relative of a resident
November 19, 2012
I am a friend or relative of a resident
October 29, 2012
I am a friend or relative of a resident
September 29, 2012
I am a friend or relative of a resident
Provider Response
Thank you very much for your kind words. Statements such as yours mean everything to us as we take great pride in the trust families place in us. We love what we do and are extremely proud of our team and of their dedication to the individual needs of every resident.
As with any community that deals with Alzheimer's/dementia residents, there will occasionally be outbursts. Our memory care programs are designed exclusively to serve the needs of individuals with memory loss. Our goal, in everything we do, is to create an environment that feels safe and familiar, empowering and fulfilling. We pride ourselves on our experience and skills to deal with the myriad complexities of this debilitating disease.
Thanks again for your thoughtful review. Caring for seniors is not just our purpose, it's our passion.
September 09, 2012
I am a friend or relative of resident
Provider Response
We are very sorry for the experiences you've had at Orchard Valley at Wilbraham. Your opinion, as well as the quality of care the residents receive, is extremely important to us. Although we employ the strictest standards of sanitation and have individualized programs geared toward managing resident continence, occasionally an assisted living community is going to experience an accident or two. Smell, as well as sight, sound, and taste are all important factors when delivering quality care. Please bring any concerns immediately and directly to the Executive Director so that they may be addressed.
In addition to the five senses, we also feel that our Programming (which includes social, spiritual, purposeful, and intellectual activities) is extremely vital to the overall well-being of our residents; something that homecare does not provide.
Again, we are sorry for any negative experiences you had. Please come back and visit us again, as we strive to make improvements a part of our daily commitment to the residents.
February 16, 2012
I am a friend or relative of a resident
January 20, 2012
I am a friend or relative of a resident
October 20, 2011
I am a friend or relative of a resident
Memory Care Reviews for Orchard Valley at Wilbraham
October 10, 2021
I am a friend or relative of a current/past resident
March 21, 2021
I am a friend or relative of a current/past resident
Questions about Orchard Valley at Wilbraham
Describe the overall population of assisted living residents at Orchard Valley at Wilbraham. What is their average age? What are their favorite things to do?
At Orchard Valley, residents come first, surrounded by a team of professionals focused on treating everyone with dignity and respect. Residents enjoy shaded outdoor courtyards and numerous indoor common spaces with a full calendar for exploration and engagement.
What programs or activities does Orchard Valley at Wilbraham offer to enrich residents' well-being?
No matter what level of care, every Benchmark resident at Orchard Valley enjoys all the things that make life good—convenient comforts, great food, and a thriving social community full of activities. - Benchmark Strong works to improve balance, posture and alignment - Therapeutic indoor and outdoor gardening - Religious services - Brain in Play to help prevent and treat neurodegenerative diseases - Resident Councils that empower residents - Book discussion groups - Men’s and women’s groups
What transportation services does Orchard Valley at Wilbraham offer to assisted living residents?
Help with the little things so our residents have the time to indulge in their interests. - Assistance with scheduling transportation, appointments and more - Scheduled local transportation to events, shopping and appointments
What makes the chef or dining program at Orchard Valley at Wilbraham exceptional? What kind of menu can assisted living residents expect?
Experience delicious, seasonal dishes artfully prepared and served all day Our menus offer resident favorites as well as tantalizing specials, such as Osso Bucco or lobster, with many showcasing ingredients from our resident-tended herb and vegetable gardens. Cooking demonstrations and classes, social hour, guest chefs and other programs further extend the dining experience.
What safety features or security measures does Orchard Valley at Wilbraham offer to assisted living residents?
The support, security and good times seniors want to make the most of their next chapter. Personalized help with things like managing medication and supportive wellness services are given with love, while individual passions and connections are nurtured with many activities and amenities. Benchmark offers several levels of care within our communities. We provide a personalized care plan tailored to the needs of each resident, so they remain empowered as they age.
Costs for Orchard Valley at Wilbraham
Services and Amenities of Orchard Valley at Wilbraham
Costs
- Rent Plus Care Fees
- Assisted Living Starting At: $3800/month
- Memory Care Starting At: $5150/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Diabetic
- Low Fat
- Low Salt
General
- Staff Patient Ratio: Variable Staffing Based On On Acuity
- Minimum Age: None
- Pets: Small Pets Allowed
Licenses
- Licenses: MA EOEA licensed
About Orchard Valley at Wilbraham
Orchard Valley at Wilbraham in Wilbraham, MA is a 66-apartment assisted living community offering both traditional assisted living and The Harbor Program, a specialized program for the memory impaired.
Surrounded by trees in a perfectly inviting setting, Orchard Valley at Wilbraham blends the best of assisted living with a small town atmosphere in Wilbraham, Massachusetts. Known for its working farms and annual peach festival, Wilbraham's qualities make for close family ties, fond memories and lasting traditions.
Just a short drive from Main Street, Orchard Valley has become a vital part of this community. With its thoughtfully designed apartments and carefully chosen amenities, Orchard Valley succeeds in providing a comfortable, familiar feeling of home in a charming and spirited environment. Welcome to Orchard Valley at Wilbraham!
What Makes Us Special
Transportation to Sunday church services.
Get CostsMap of Orchard Valley at Wilbraham
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