$5,675
Westford House
3 Park Dr, Westford, MA 01886
3.2
(10 reviews)
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Reviews of Westford House in Westford, Massachusetts
3.2
(10 reviews)
Facility
3.3
Staff
4.3
Food
4.5
Activities
4.0
Value
4.0
Reviewer#RD0715m
3
|
July 17, 2023
My father is at Westford House. The overall experience is pretty good. The staff is very good. However, it needs a great deal of upgrading. It doesn't look as though it's been updated in a while. Their housekeeping, particularly on the second floor where my father is, is not good. The place smells really bad. I haven't tried their food, but I had been there with my father as he was having a meal, and it looked and smelled good.
Appalled and sad
1
|
March 3, 2023
My mother was there for several years before she died. Primary cause of death was listed as gangrene of the feet. The severity of her wounds was not noticed until hospice was brought in.
DonL
4
|
January 3, 2023
Rooms are nice, older but clean. Staff while busy, have always taken the time to talk to us. Love, Love the PT team. They did a great job with my mom. Very dedicated to getting her up and moving. Was in the building during lunch and they had a dining hall with very interactive staff. Food appeared good; mom ate everything. Recommend this place.
BernadetteL
5
|
December 12, 2022
I have been a patient for over two months and can’t say enough about the care they provide. They have a new cook who is wonderful and the food is great. I’ve already decided that if and when the time comes I would chose this nursing home. I love all the aids and nurses they treat you with respect. I give the place a thumbs up
Dipper 21
1
|
April 28, 2022
On Feb 18th she was transferred to the Westford House ( 3 Park Drive in Westford Ma.) because she was on a waiting list for Mass Health, Westford House was the 1st open bed available and Saints Hospital transferred her. She was sent there without my family even being able to visit or approve of the facility. April 2nd she passed away, in 43 days she went from walking and talking to bed ridden unable to eat and on Morphine. I understand she had Alzheimer's . No explanation from anyone with medical experience at the Westford House as to what caused the drastic turn in her condition. The cause of death reported was failure to thrive.......
Beyond Furious
1
|
October 31, 2017
STAY AWAY!!!!!!!!!!!!! Our 80 year old Mother was taken to the Westford House from the hospital with the intent, of gaining her strength back through Physical Therapy after a bout with the flu .....In less than 48 hrs she was 1000 times worse then when she arrived.....She was not given the DAILY ROUTINE meds she required, as authorized by her Dr....Her Dr. also added another med for her at 9:00 am this morning..This was not given to her either......THEY FORGOT...She was NOT given her routine nebulizer treatments as required, AGAIN, THEY FORGOT....As a result of what had occurred, the Director and the Head of Nursing were immediately met with. They were apologetic yet, NOTHING IMPROVED as a result of this meeting.....She still, was NOT PROVIDED her necessary meds.....Due to their NEGLECT, she is now in a weakened state and on OXYGEN, something she was not on, before her arrival to this facility.......At this very moment, she is being transported to the Emergency Room....by AMBULANCE...With a resting Oxygen level of 88 which was 95 prior to her arrival here...:-( The LACK OF TREATMENT and NEGLECT she received, is COMPLETELY UNACCEPTABLE!!!!!! PLEASE BEWARE and STAY AWAY!!!!!!!!!!!!!!
What you can do with Caring
Medicare
Health
1.0
Overall
1.0
Quality
1.0
Staff
2.0
About Westford House in Westford, Massachusetts
Offering skilled nursing, medical and rehabilitative care for patients and residents. Whether for a short stay or for an extended period, our Clinical Care Teams are focused on implementing personalized care programs to facilitate recovery and improve well-being.
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