Southeast Rehabilitation and Skilled Care Center

Carol from Chelmsford

My brother is staying at Southeast Rehab and is getting excellent care. He says even the food is pretty good! I've been in contact with the case manager there and am very impressed with her actions regarding my brother's treatment, her consideration of keeping me in the loop, and her compassion for his recovery. Thank you, Southeast Rehab!

Shane Butler

This facility is the most piss poor excuse for a nurse care facility, the staff is miserable, CNAs and nurses are very unpleasant and uncooperative to deal with, people are often left uncleaned or given showers when they're supposed to get them, healthcare or being able to get appointments correct or booked correct is nearly impossible, as a paraplegic they filled my ears with nothing but lies when I first came here and told me they had all the equipment I needed and they had zero, I owe the ambassador program which was created to solve this problem a great debt of gratitude for forcing the issues to get me the better care and equipment I needed, Paula and Nei I thank you so much for all of your help and I am so grateful you guys came to this establishment, if it wasn't for you guys just care and time this place would have never done anything for me, you guys will be greatly missed and it is such a sad day that you guys have to leave, without people like you it is a share effect that these CNAs and nurses will simply fall back into their old habits and this establishment will go back downhill without you you guys were the greatest thing that ever could have happened to this place, thank you so much for your help, this place has so much capability of offering so much more but the help is awful

Boston reviewer

My father died of COVID contracted in this facility, one of at least 20 dead/50+ infected. The staff showed complete disregard of human life in their response to the pandemic. They called in the National Guard and only tested 4 residents when they had a chance to do something.

We We

I'm actually nervous after reading the negative reviews, my fiance is arriving this evening. Could somebody call me and make me feel comfortable

Coop1

The facility is understaffed. Have visited all shifts, Day and Eve and weekend the worst. Very little interraction between staff and patients with dementia. Staff always in a hurry

Paul37

We transferred my father to Southeast Rehab. I thought they were great. The place was clean. Some places smell, but they never did. The staff was very receptive to the family's needs as well as my father's needs, both physically and health-wise. My father was treated very well, and that was the bottom line. They did a good job with my dad. They kept us updated and were always in contact with us. I never had any problem getting in touch with anybody. They returned my calls, and they had his best interests in mind. I was happy with that response. We found them to be reasonable, and they were very accommodating from the start and right through the very end.