The Highlands Topsham, ME

Offers Assisted Living, Independent Living, and Memory Care

17 Reviews

$$$

30 Governor's Way

Topsham

04086

The Highlands

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4.1 17

pine tree 2018-12-07 My mother lived at Highlands for about 11 years. It was the best decision we ever made. She started in independent living and died in assisted living. The staff did everything in their power to keep her in a place she was familiar with. Everyone was loving and respectful. Lisa was particularly helpful in reviewing her needs as months went on. My sister and I would have never been able to make the move to assisted living without her help. I am a friend or relative of a current/past resident

5 5 1

TopshamGirl86 2018-04-24 The staff at The Highlands is so kind and caring. My friend, Helen, has enjoyed an assortment of activities from visits with therapy dogs to painting in the Community Room with Teddi. She loves being able to get her hair done right in the same building that she lives in and that there is a spa tub for use when she needs to take a nice warm soak in the bath. I love that we can sit right outside the dining room and have a cup of coffee together after lunch or even take a brief walk in the courtyard when I visit her. The food is delicious. I have met so many of the wonderful people that take care of her during my visits and they are all so friendly and welcoming. I think one of the greatest benefits of Cadigan Lodge is the private apartments, each resident has their own kitchen, bathroom, living room and bedroom. When they feel like going outside their room there are common areas like the library where they do chair exercises and watch movies or the community room where they have BINGO. I am a friend or relative of a current/past resident

5 5 1

Another Dissatisfird Relative 2018-04-11 The Highlands likes to think that they keep relatives informed about their loved ones, but they are sadly mistaken. When given information about care of our father, it was three months old and did not reflect his current needs. Additionally, calls and written questions have not been addressed in a timely manner. Phone calls have not been returned. We cannot recommend this facility. I am a friend or relative of a current/past resident

5 1 1

Anonymous Reviewer 2017-12-06 Cadigan doesn't have anything to do for their residents and that's the major problem there. I don't think it's a good place for people with memory problems. I went there yesterday to walk my mom and she was crying the whole time because she was bored and lonely. They also have no bathtubs, only showers. I am a friend or relative of a current/past resident

5 5 1

Mary 2017-08-21 My sister moved into Highlands. She likes it and she's even made some friends. She finds the nurses to be very helpful, caring, and patient with her. I am a friend or relative of a current/past resident

5 4 1

John 2017-07-17 Mother is doing fine in Highlands -- they're wonderful and very welcoming. We had lunch with her there, instead of a formal assessment, and that was really nice. They've got Bingo, arts stuff, and they take residents swimming in the next lodge and use the weights room. They keep a watchful eye without letting the residents know. They have lots of things going on and they're going to be having duck tours. The staff is very friendly. The menu is lovely, with really yummy food you can order from a menu. The dining area is lovely and looks like a restaurant. It's competitively priced. I am a friend or relative of a current/past resident

5 5 1

dissatisfiedrelative 2017-05-16 While owning your condo unit may give you peace of mind, when it comes time to sell it and move on, the Highlands controls the selling process. They set the price and you are still responsible for the monthly condo fees, heating, and other costs that you paid while you lived there. They keep the price high and units remain unsold for years until a buyer is found. If you need the money for assisted living, you may be left out in the cold. If you can afford to tie your money up for years, then you can be happy here. I am a friend or relative of a current/past resident

5 1 1

MEM1 2012-12-12 The Highlands is a community where you can live indepentely or with Assisted Living. There is a variety of choices from apartments, single family and rental units. All of the staff that I met seemed very dedicated. There is an exercise facility, indoor pool and dining room available to all residents. The grounds of the entire complex were well maintained. What made this attractive to us was that you actually own the unit you live in via a Co-Op. The assisted living and memory units are a pay as you go when needed. I visited this facility

5 4 1

LandJr 2011-06-13 It is difficult for most people to transition from independence to assisted living, but the services and resources provided, as well as the skill and compassion of the employees, can go a long way. The Highlands offers various levels of assistance depending on the needs of the resident, and these can be modified as the individual's needs change over time. Attention is paid to residents' body, mind and spirit: activities, outings and special programs are offered, as well as garden plots, a full library, a swimming pool and fitness room with coaches available on the premises. It is also critically important for the staff and management of an assisted living facility to interact well with the resident's family members, respecting their priorities and wishes while also gently suggesting, where appropriate, choices that might be in the best interest of the resident. The Highlands has a low turnover rate of employees, which not only speaks well of the workplace but is an added benefit for residents and their families. Many employees go out of their way to gt to know the residents and their families as well. Friend or relative of resident

5 5 1

SpiceTriz 2011-06-13 I have a family member in this facility, and it's always a pleasure to visit them - I wish my apartment was as nice and spacious as theirs! The staff is very friendly, and have gone above and beyond on several occasions (bringing meals to the room, when my relative is not up for going to the dining room, remembering personal preferences in food and activities, bringing in treats for special occasions, taking time to listen to stories, etc.). I'm always impressed by the number of activities available, and even the meals seem to be above-average. The only issue we've had has been the communication between shifts - sometimes we'll give a staff member a heads-up about a medication change, or meal preference or something, and that message won't always get passed on to the staff on the next shift. But they're good sports about getting pestered with the same message multiple times. I think every place has its ups and downs, but I'm very happy that we made the choice to go with The Highlands. Friend or relative of resident

5 4 1

Lorali20 2019-03-09 I can not give a good review of this community. They are overpriced and over the years, since taken over by a new management company, they have taken away many services and the loving family like environment that used to be there. My friend has expressed concerns with her care and it fell on deaf ears. It’s pretty to look at but that’s about it. I am a friend or relative of a current/past resident

5 1 1

Garison 2018-09-28 I would rate The Highlands highly. They showed me one apartment they usually show and it was pleasant. The thing that I would grade down on it was its distance from Portland. I liked the environment and the attitude overall that I sensed toward those who live there. I liked the reports that I got from the people who live there. It's a more than acceptable place. The design of the apartments was appropriate, appealing, and efficient. There was a single meal that you get, usually in the evening, but you have access to other meals and you can prepare food in your apartment. I visited this facility

5 5 1

Judy 2018-03-22 The Highlands was absolutely spotless, and everyone from the staff to the people who were there looked so content and pleased to have you there. I will be moving in soon. The dining area was superb, like a high-class restaurant, and the service was excellent. Everything that you could possibly imagine is there, like an exercise program, saltwater pool with aerobics, card playing, social activities, concerts, and trips. I was so impressed. I visited this facility

5 5 1

Caring104313350 2015-01-13 The Highlands have separate houses for people who are able to do things for themselves but still need a little bit of assistance. Then they have a bigger building with rooms for people who need a little bit more care. They kind of separate the two. The ones that are able to do more have their own place and are able to come and go as they please. When they do start to decline, they are moved to the bigger building. There they have their own separate room which is totally private. They are able to still come and go with assistance if they need it. Many of the residents have personal care aides. If they have a walker or need a wheelchair, the personal care aide will come to assist them. You know they are Highlands personnel because they wear their uniform. They are very clean, very organized, and very professional. I was able to visit both assisted living and independent living. They have a really nice common area where people can go for different functions. They have different things that the residents can join like different communities. It's a really nice setup, but unfortunately it is expensive. It is also a very expensive place to live. I visited this facility

5 5 1

Ruth48 2014-12-13 I had checked the Highlands, and they’re a little more expensive than what I can afford. They’re one of the nicer places around closer to where I am, and it would be very suitable. They’re very well manicured yards, and the houses are quite lovely and well laid out. Some of the houses are bigger than others. I have friends that have had a home there, and they also have nice apartments. I’ve only been in one room, and it was comfortable. The staff is all very pleasant and very friendly. The food is terrific. They are nice to guests, and they have a program usually in the summer time that invites tentative hopeful tenants. Some of the women’s groups that I belong to have had Christmas parties over there. I would definitely recommend it. I visited this facility

5 5 1

Karen87626750 2014-10-16 The Highlands is a good community and the staff is good. The people who live here are friendly, and I like them. The dining room is large and lovely with tables for two, four, six, seven, or eight. It is nice, and they have menus with three main dishes, four vegetables, and dessert. There are lots of nice activities including swimming in the morning with exercises in the pool. On Tuesday and Thursday mornings there are exercises in the gym. There are other trips or they take people shopping to Wal-Mart, to the grocery store, and to other various places. I am/was a resident of this facility

5 4 1

Patricia K. 2013-08-28 My brother is all set up at The Highlands at Topsham. He is very happy there. Aside from independent living, they also have assisted living. They have little cottages so you can actually have your own privacy if you opted for that. My brother is in the Maine Lodge where he has his own place there. The staff is very good. He likes them. The two dining areas that they have are very nice. They also have a shuttle to take residents out to town shopping. My brother is doing quite well in The Highlands. I am a friend or relative of a resident

5 5 1

30 Governor's Way, Topsham, ME 04086

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The Highlands (800) 385-2527

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Reviews of The Highlands

17 Reviews Write a review

Food

(6 Reviews)

Staff

(7 Reviews)

Facility

(8 Reviews)

Activities

(5 Reviews)

Value

(6 Reviews)

Assisted Living Reviews for The Highlands

December 07, 2018

By pine tree

I am a friend or relative of a current/past resident

My mother lived at Highlands for about 11 years. It was the best decision we ever made. She started in independent living and died in assisted living. The staff did everything in their power to keep her in a place she was familiar with. Everyone was loving and respectful. Lisa was particularly helpful in reviewing her needs as months went on. My sister and I would have never been able to make the move to assisted living without her help.

April 24, 2018

By TopshamGirl86

I am a friend or relative of a current/past resident

The staff at The Highlands is so kind and caring. My friend, Helen, has enjoyed an assortment of activities from visits with therapy dogs to painting in the Community Room with Teddi. She loves being able to get her hair done right in the same building that she lives in and that there is a spa tub for use when she needs to take a nice warm soak in the bath. I love that we can sit right outside the dining room and have a cup of coffee together after lunch or even take a brief walk in the courtyard when I visit her. The food is delicious. I have met so many of the wonderful people that take care of her during my visits and they are all so friendly and welcoming. I think one of the greatest benefits of Cadigan Lodge is the private apartments, each resident has their own kitchen, bathroom, living room and bedroom. When they feel like going outside their room there are common areas like the library where they do chair exercises and watch movies or the community room where they have BINGO.

April 11, 2018

By Another Dissatisfird Relative

I am a friend or relative of a current/past resident

The Highlands likes to think that they keep relatives informed about their loved ones, but they are sadly mistaken. When given information about care of our father, it was three months old and did not reflect his current needs. Additionally, calls and written questions have not been addressed in a timely manner. Phone calls have not been returned. We cannot recommend this facility.

December 06, 2017

By Anonymous Reviewer

I am a friend or relative of a current/past resident

Cadigan doesn't have anything to do for their residents and that's the major problem there. I don't think it's a good place for people with memory problems. I went there yesterday to walk my mom and she was crying the whole time because she was bored and lonely. They also have no bathtubs, only showers.

August 21, 2017

By Mary

I am a friend or relative of a current/past resident

My sister moved into Highlands. She likes it and she's even made some friends. She finds the nurses to be very helpful, caring, and patient with her.

July 17, 2017

By John

I am a friend or relative of a current/past resident

Mother is doing fine in Highlands -- they're wonderful and very welcoming. We had lunch with her there, instead of a formal assessment, and that was really nice. They've got Bingo, arts stuff, and they take residents swimming in the next lodge and use the weights room. They keep a watchful eye without letting the residents know. They have lots of things going on and they're going to be having duck tours. The staff is very friendly. The menu is lovely, with really yummy food you can order from a menu. The dining area is lovely and looks like a restaurant. It's competitively priced.

May 16, 2017

By dissatisfiedrelative

I am a friend or relative of a current/past resident

While owning your condo unit may give you peace of mind, when it comes time to sell it and move on, the Highlands controls the selling process. They set the price and you are still responsible for the monthly condo fees, heating, and other costs that you paid while you lived there. They keep the price high and units remain unsold for years until a buyer is found. If you need the money for assisted living, you may be left out in the cold. If you can afford to tie your money up for years, then you can be happy here.

December 12, 2012

By MEM1

I visited this facility

The Highlands is a community where you can live indepentely or with Assisted Living. There is a variety of choices from apartments, single family and rental units. All of the staff that I met seemed very dedicated. There is an exercise facility, indoor pool and dining room available to all residents. The grounds of the entire complex were well maintained. What made this attractive to us was that you actually own the unit you live in via a Co-Op. The assisted living and memory units are a pay as you go when needed.

June 13, 2011

By LandJr

Friend or relative of resident

It is difficult for most people to transition from independence to assisted living, but the services and resources provided, as well as the skill and compassion of the employees, can go a long way. The Highlands offers various levels of assistance depending on the needs of the resident, and these can be modified as the individual's needs change over time. Attention is paid to residents' body, mind and spirit: activities, outings and special programs are offered, as well as garden plots, a full library, a swimming pool and fitness room with coaches available on the premises. It is also critically important for the staff and management of an assisted living facility to interact well with the resident's family members, respecting their priorities and wishes while also gently suggesting, where appropriate, choices that might be in the best interest of the resident. The Highlands has a low turnover rate of employees, which not only speaks well of the workplace but is an added benefit for residents and their families. Many employees go out of their way to gt to know the residents and their families as well.

June 13, 2011

By SpiceTriz

Friend or relative of resident

I have a family member in this facility, and it's always a pleasure to visit them - I wish my apartment was as nice and spacious as theirs! The staff is very friendly, and have gone above and beyond on several occasions (bringing meals to the room, when my relative is not up for going to the dining room, remembering personal preferences in food and activities, bringing in treats for special occasions, taking time to listen to stories, etc.). I'm always impressed by the number of activities available, and even the meals seem to be above-average. The only issue we've had has been the communication between shifts - sometimes we'll give a staff member a heads-up about a medication change, or meal preference or something, and that message won't always get passed on to the staff on the next shift. But they're good sports about getting pestered with the same message multiple times. I think every place has its ups and downs, but I'm very happy that we made the choice to go with The Highlands.

See all Assisted Living reviews (10)

Independent Living Reviews for The Highlands

March 09, 2019

By Lorali20

I am a friend or relative of a current/past resident

I can not give a good review of this community. They are overpriced and over the years, since taken over by a new management company, they have taken away many services and the loving family like environment that used to be there. My friend has expressed concerns with her care and it fell on deaf ears. It’s pretty to look at but that’s about it.

September 28, 2018

By Garison

I visited this facility

I would rate The Highlands highly. They showed me one apartment they usually show and it was pleasant. The thing that I would grade down on it was its distance from Portland. I liked the environment and the attitude overall that I sensed toward those who live there. I liked the reports that I got from the people who live there. It's a more than acceptable place. The design of the apartments was appropriate, appealing, and efficient. There was a single meal that you get, usually in the evening, but you have access to other meals and you can prepare food in your apartment.

March 22, 2018

By Judy

I visited this facility

The Highlands was absolutely spotless, and everyone from the staff to the people who were there looked so content and pleased to have you there. I will be moving in soon. The dining area was superb, like a high-class restaurant, and the service was excellent. Everything that you could possibly imagine is there, like an exercise program, saltwater pool with aerobics, card playing, social activities, concerts, and trips. I was so impressed.

January 13, 2015

By Caring104313350

I visited this facility

The Highlands have separate houses for people who are able to do things for themselves but still need a little bit of assistance. Then they have a bigger building with rooms for people who need a little bit more care. They kind of separate the two. The ones that are able to do more have their own place and are able to come and go as they please. When they do start to decline, they are moved to the bigger building. There they have their own separate room which is totally private. They are able to still come and go with assistance if they need it. Many of the residents have personal care aides. If they have a walker or need a wheelchair, the personal care aide will come to assist them. You know they are Highlands personnel because they wear their uniform. They are very clean, very organized, and very professional. I was able to visit both assisted living and independent living. They have a really nice common area where people can go for different functions. They have different things that the residents can join like different communities. It's a really nice setup, but unfortunately it is expensive. It is also a very expensive place to live.

December 13, 2014

By Ruth48

I visited this facility

I had checked the Highlands, and they’re a little more expensive than what I can afford. They’re one of the nicer places around closer to where I am, and it would be very suitable. They’re very well manicured yards, and the houses are quite lovely and well laid out. Some of the houses are bigger than others. I have friends that have had a home there, and they also have nice apartments. I’ve only been in one room, and it was comfortable. The staff is all very pleasant and very friendly. The food is terrific. They are nice to guests, and they have a program usually in the summer time that invites tentative hopeful tenants. Some of the women’s groups that I belong to have had Christmas parties over there. I would definitely recommend it.

October 16, 2014

By Karen87626750

I am/was a resident of this facility

The Highlands is a good community and the staff is good. The people who live here are friendly, and I like them. The dining room is large and lovely with tables for two, four, six, seven, or eight. It is nice, and they have menus with three main dishes, four vegetables, and dessert. There are lots of nice activities including swimming in the morning with exercises in the pool. On Tuesday and Thursday mornings there are exercises in the gym. There are other trips or they take people shopping to Wal-Mart, to the grocery store, and to other various places.

August 28, 2013

By Patricia K.

I am a friend or relative of a resident

My brother is all set up at The Highlands at Topsham. He is very happy there. Aside from independent living, they also have assisted living. They have little cottages so you can actually have your own privacy if you opted for that. My brother is in the Maine Lodge where he has his own place there. The staff is very good. He likes them. The two dining areas that they have are very nice. They also have a shuttle to take residents out to town shopping. My brother is doing quite well in The Highlands.

See all Independent Living reviews (7)

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Costs for The Highlands

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Services and Amenities of The Highlands

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: We Do Not Offer Companion Suites
Studio Apartments
Housing Extra: 1 Bedroom With Den

General

Respite Care
Minimum Age: 55
Pets: Small Pets Allowed

Costs

Assisted Living Starting At: $6375/month

Independent Living Starting At: $3100/month

Memory Care Starting At: $8275/month

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About The Highlands

At The Highlands, there is truly something for everyone, with custom homes and historic settings, a choice of cooperative home ownership or monthly rental, and in-home care available to maximize independence.

No matter where you live in The Highlands, carefree living provides a common theme. Residents discover an inspiring lifestyle enhanced by new opportunities and supported by everything from home maintenance to housekeeping, lifestyle pursuits to restaurant style dining. At The Highlands, our 24-hour Resident Services team makes a difference no matter the time of day.

What Makes Us Special

Full activity schedule in all sections, 3 miles of nature trails, two on-site salons, all-day dining, salt water swimming pool & fitness center.

The Highlands Topsham, ME

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