Ennoble Skilled Nursing and Rehabilitation Center

C

My sister is in Ennoble Nursing and Rehab, and she is not happy there. They haven't had the virus yet, so I think she is safe where she is. She has been there since March, but I haven't been there. She has been quarantined ever since she has been in there. I talked to the nurses, and they're very accommodating. My sister is not happy there, so that gives me a skewed view of it, but I think they are taking very good care of her. She doesn't think so and she is angry, but I can't do much about it. When I speak to her, I have to unplug my phone because I get up to eight or nine calls sometimes and I cannot handle that. I unplug except for maybe an hour or two. Maybe I'll talk to her once a day and then I unplug it. I was hoping that there would be somebody in there who can talk to her and give her some sense of caring and belonging. However, she rejects just about everything they offer her. I've talked to them and they were very helpful. They actually recommended another place for her because they knew people there, so I would give them a good rating for that. They're being open-minded anyway. They helped me too because they tell me, "You don't have to answer the phone all the time." They have been very helpful. My sister thinks the food is good, and she has actually gained quite a bit of weight since she has been there. We had a meal there the day we took her in, and it was very good. Her room is small, and it's got the basics. It has a room for a bed and a chair beside her bed. The building is getting old, and they could use more common areas for gathering or relaxing. As far as I know, they don't have a whole lot. That part I think could use some improving, but it means a big project. I have talked to the social worker, and she was very helpful. I could not have done this. I'm older than my sister, so this causes a little bit of anxiety in trying to deal with ins and outs and ups and downs even the financing part, but they have been very helpful.

Seniors Friend

The care is just not there. Things that were supposed to be done (like name tags in clothes) is still not done after a year. When I pick him up no one has shaved him, his clothes are dirty and the shirts are his oldest ones even though I've called and asked them to get him ready. They are very short handed so some things fall on deaf ears. He wanted a blanket and one helper said they didn't have any but I could bring one from home. I wouldn't recommend this home to anyone.