The Cottages at Rockmart

Tanya

At first I didn't think that The Cottages at Rockmart was a nursing home because of these little townhomes. The whole facility looks brand new. It's like it has its own community. There's a main building with a little clock tower, that's where the main office is, and surrounding that facility are these little homes, and each one of the little homes is one of the nursing facilities. The staff was very helpful. I had no clue what I was doing or how to go about getting things done, and the lady there, Lisa, basically walked me through everything I needed to. She had a checklist for me, and what I'm trying to do is to get all of it done this month. Everything is there at the facility. I don't have to worry about a wheelchair or a hospital bed. They have a machine that can help lift the person so they're not doing two person assist, but just one person. Inside each one of those little buildings there is a cook and a kitchen area. So, each building has their own cook and nursing staff.

Beth Schumaker

Best place. Rooms are private and clean. Food was delicious and offered alternate if it wasn’t something you liked. Staff was so caring and helpful.

MattyRoland83

After my grandmother was first place in this facility, we had nothing but great things to say about it. The staff seemed nice and welcoming and the nurses and LPNs were great as well. I was there for several meal times, and everyone seemed to be well taken care of. After a few months, however, my grandmother started to complain about things. She was incontinent and would tell me and my family that she would lay in her urine for hours on end with no one coming to check on her. She also said that if she was asleep when meal time started, she would not eat because they would not bring anything to her when she awoke. I trusted my grandmother, so one day while I was there, I pulled out a marker and made a small mark on a pad on her bed. I left her that day and returned the next. The same pad was still on her bed and it was soaked in urine. My grandmother told me that they had gotten her out of bed a few times, but had not changed the pad. My family and I confronted the DON about the issues and she seemed bewildered. She apologized and promised that she would look into the issues. About a week later, she called us and told us that she had terminated several of the staff members for negligence. After that, things got a lot better and my grandmother was very happy there.