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The Phoenix at Lake Lanier

2601 Thompson, Gainesville, GA 30501

(855) 798-2040

Verified Partner

4.3

(14 reviews)

Offers Assisted Living and Memory Care

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Costs for The Phoenix at Lake Lanier in Gainesville, Georgia

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,200

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,200

Starting Price

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Reviews of The Phoenix at Lake Lanier in Gainesville, Georgia

4.3

(14 reviews)

  • Facility

    4.7

  • Staff

    4.4

  • Food

    3.9

  • Activities

    5.0

  • Value

    3.6

Marian

5

November 9, 2023

I am a friend or relative of a current/past resident

My sister is doing fine at The Phoenix at Lake Lanier. She seems to like it there. The staff is fine. I have no problems with them. The rooms are very nice and very upscale, but very expensive. She has a living room, a bathroom, and a bedroom. It's not big, but it's three separate rooms. They have an activities director, which my sister happens to be very fond of, and she's a very enthusiastic person. They have bingo, card games, exercise classes, church, and religious classes. They have something going on just about every day for people who want to participate. They have a library and a movie room, too. The staff is doing a very good job. They have a very large staff. Most of the places that I looked at and the place where my sister was, seemed a little bit short-staffed, and this place is not. They check on her every two hours and they manage their medication. I have to pay for it, but it's worth it to me. It's just that an average person without a lot of money cannot go there. I like it. It's very neat, very clean, very modern, and up-to-date. I've never really eaten there, but my sister says the food is good. She says that if she does not want what they have to eat, they will make her a sandwich or cook her a hamburger or a hot dog. The thing I noticed is that they just seem very friendly. They are excellent and the facility is very easy to get around. They got big wide halls. It's probably the nicest one I've seen. My sister got into this place in April. She had to go to the emergency room at least one or two times a week, but we have had no emergency room trips since April and this has been just a godsend for me because I live about 60 miles away from her. So, I am so thankful that I'm not having to run up to the hospital in the middle of the night two or three times a week.

Provider Response

Marian, thank you for your kind review; we are happy to pass along your comments to the team here at The Phoenix at Lake Lanier! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

no chef/ laundry/

3

July 14, 2023

I visited this facility

They no longer have excursions outside of the buildings. No music unless it's okay by management

Provider Response

We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We would like to have a better understanding of your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you.

Andrew

5

April 15, 2023

I visited this facility

We toured The Phoenix at Lake Lanier. They got a beautiful setting outside, and they've got more in terms of memory care if you're needing more help. The facilities are very nice, the setting is great, and the staff is very friendly. The room that we saw was gonna be set up for hospice care, so it wasn't homey and inviting, but it was nice and small. It was just for a single person. They didn't have a room to show us the kind of apartment that we were thinking about. The staff that gave the tour was knowledgeable and helpful.

Provider Response

Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at The Phoenix at Lake Lanier! If you have any further questions, please give us a call. We're always happy to help!

mopsy

1

February 11, 2023

I am a friend or relative of a current/past resident

Very nice facility but the food is TERRIBLE. I wouldn’t not trust this facility in providing healthy , cooked correctly food Was pretty good when my Parent entered the faculty but now it’s garbage

Provider Response

Mopsy, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you.

William

5

September 16, 2022

I visited this facility

I toured The Phoenix at Lake Lanier. It was a nice facility, with a lot of open space. I didn't care for some of the apartments though, they didn't have a kitchen. The staff did great. She was very accommodating, and showed me everything. Very good. There was a nice, big, dining area and they had an actual pub there so I thought that was pretty neat too. I know they have a movie theater. I know they had an activity sheet and everything that she gave me. Their food looked pretty good too. They looked like good menus.

Provider Response

Hi WIlliam - Thank you for your positive review. We appreciate the kind words and glad to see you had a nice visit.

Robert

5

March 16, 2022

I visited this facility

Location was incredibly important, and The Phoenix at Lake Lanier is located on the lake. They were able to have full assisted living care and aging in place, so they don't ever have to leave. The person that gave me the tour was very knowledgeable and compassionate. She was focused on informing me and educating me about the process, more than selling me on the location. The rooms were clean and bright. They looked well-kept. The entire facility looked like it was relatively new and had been well-maintained. I liked that. They have games, movies, book clubs, field trips, and exercise. Basically anything under the sun you can imagine, they have it. The people that I met there as well, I thought they were all very helpful and kind. They apepared very interested in the process. They're not just selling me on the place, but gave me information about the entire process of picking a place, which I thought was important. It was very much set off of the main road. It was surrounded by a wooded area and overlooked a lake.

Provider Response

Hi Robert, thank you so much for your positive comments about The Phoenix at Lake Lanier! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Karen

4

August 22, 2021

I am a friend or relative of a current/past resident

My parents started in the assisted living of The Phoenix at Lake Lanier, but that did not work out, so they're now in the memory care area. I think the community is wonderful. It's aesthetically beautiful, and the staff is very caring. Even though I'm still constantly there a lot for them because they're still having a hard time transitioning, the staff not only takes care of them, they even asked me, "Are you OK? Is there anything that could get you?" So, I like the fact that they recognize that it's hard on us and they're being genuine. Their room is small for them compared to the house that they came from, but my husband and I worked very hard bringing things of theirs into the room like we brought some of their furniture and that kind of thing. Any time there may have been an issue or there was something I brought up, they immediately took care of it. The building is clean, very well kept up, the lawn is taken care of.

Provider Response

Thank you for the kind words, Karen! We appreciate it! Please let us know if you have any other questions.

Audrey

4

January 20, 2021

I am a friend or relative of a current/past resident

My father is over at The Phoenix at Lake Lanier. He's not happy but he won't be happy anywhere because he's 95. He's over there for now and with this Covid mess, I think he's just going to have to stay where he is right now. He doesn't really understand the Covid thing, he said he's going to hire a lawyer to get him out of there and that it's getting ridiculous because he's just in his room and can't go anywhere. I tried to explain to him but he's just like many others. I don't know the ratio of workers to residents there. I didn't get an answer of how many they were there. They have to take into account that some of the elderlies, especially my dad who's been used to being waited on by my step-father for 42 years, he doesn't want to wait for anything. It was immediately handed to him. Now that he's there, I know they can't be just there at someone's beck and call, so he just had wait for everything, but I'm just concerned about if he would have an accident, that it would be cleaned up. Or during shower time, my father said a staff told him they're going to come back but they never show up and he never saw him again. Of course I went talk to the staff about it and they tell me it's not true but I'm not there to see that. He said he doesn't like the food, he doesn't eat much of anything and that he doesn't want anything, he wants fast-food. When I talked to people there when I came to visit, they said he eats lunch and dinner and he eats pretty well but then I get a different story from him. That he doesn't want it and he wants me to get him away from there. His room there is basic. He didn't want me to bring a lot of things because he's in a wheelchair so he didn't want the room to get crowded because he couldn't move around. It's basic, just a 1-bedroom, open with a bathroom and closet. There's a little cubbyhole for a little dorm-type refrigerator. I said I'd get him one of those but he said no. He just sits in his room and watches TV. He doesn't want to go anywhere. Which is strange because he was always active with gardening his vegetables and fruit trees and he was always working outside with the cows here. Facility seemed clean in the few times I went in there. The staff, some are really good while others seemed a little bored of what they do.

TheTurk

5

January 15, 2021

I am a friend or relative of a current/past resident

This is an amazing place! Staff was very nice and greeted. This one particular went above and beyond. There is an Asian guy who greeted me at the front desk. He was so sweet and kind to me. He addressed my problems and solved it. Management is good. They make sure everything is going smoothly especially during the pandemic.

Provider Response

Thank you so much for taking the time to leave us your feedback and for sharing your experience.

Daniel

5

January 14, 2021

I visited this facility

The Phoenix at Lake Lanier was the best if you can afford it. It's like going to a grand hotel. It's got the best of everything, but it's very expensive. They have large, studio type apartments, and they looked very nice and very clean. They had all the recommended equipment. The staff were fantastic there. It's probably the grandest of any of them I've seen, it's also the most expensive. They've got a big walking area, they've got outside patios and covered tables. It's just a fantastic place.

Kim

4

December 6, 2020

I visited this facility

The Phoenix at Lake Lanier was gorgeous. The staff was very nice, it was a very large facility, they have a lot of assisted living there, beautiful grounds, they have the ability to visit with their family inside, outside, and it was very hospitable. They had a large activity room, I met their activity director, plus some of the individuals that worked in the memory care. All through that facility it was very clean, people were very nice, I watched their interactions with the residents, and they were all very comfortable together. They were feeding them dinner because that was after work when I went by. Most of the residents were sitting in the dining room, the residents seemed to be enjoying the food, and it smelled good. It just wasn't right for our family at this time, but it would be perfect for someone that is not as late stage as my mom is in a hospice situation.

Provider Response

Kim, Thank you for taking the time to share your experience with us. We appreciate the feedback very much. We wish you and your family the very best. Please know we are here to help with any questions you may have.

Cindy

5

October 9, 2020

I am a friend or relative of a current/past resident

The Phoenix at Lake Lanier is very, very nice. It's right on the lake. It's close to my home, and they came in under budget. The staff is so nice, kind, creative, and they know how to deal with people. My dad is in assisted living, and my mom is in memory care. The rooms are huge. They're 16x16 with two ample closets, and a gigantic bathroom. The food is better than some I've had, and it smelled really great. They have a nice variety, and my mom seems to love the food. They have activities every day, and a big movie theater, and they have two movies a day that they play in that. They have shuffleboard and Cornhole. They have an activities room with all sorts of things to do. They have activities for the memory care residents to do, creative things, and even exercise programs. You get a lot for your money.

Provider Response

Congratulations to team Phoenix at Lake Lanier , this testimony speaks to your dedication and compassion for the quality of life for all seniors.

Kathleen

5

July 24, 2019

I visited this facility

The Phoenix at Lake Lanier was very impressive. It's like a grand hotel. It's the most expensive of the ones I visited, but it's very nice and very well run.

LM

5

December 28, 2018

I am a friend or relative of a current/past resident

My father stayed at The Phoenix at Lake Lanier. It was very clean. Everyone was very accommodating and friendly. We were very pleased with our entire experience. They always did what they said they were going to do and took good care of Dad. The meals were very good. My dad was in a private room with a big bathroom. It was all updated with beautiful tile and a walk-in shower. He had two really big closets and a pretty view of the lake. They had a big theater and movies every afternoon. There were recliners with cup holders and popcorn and soft serve ice cream all the time. They had exercise, bingo, arts and crafts, and day trips to restaurants and different places.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for The Phoenix at Lake Lanier in Gainesville, Georgia

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,200

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,200

Starting Price

Services and Amenities of The Phoenix at Lake Lanier in Gainesville, Georgia

Pets

  • Pets

Transportation & Shopping

  • General Transportation Services

Housekeeping & Maintenance

  • Housekeeping Services

Financing & Payment Options

  • Rent And Care Fees

Languages

  • English spoken

Additional Amenity Information

  • Special Comment: The Phoenix at Lake Lanier wants every resident to live life to its fullest. Our community encourages purposeful living, individually tailored to complement each resident’s unique interests, life experience, and abilities.
  • State Licenses: 000268

Dining

  • Communal Dining

Outside Amenities

  • Garden

About The Phoenix at Lake Lanier in Gainesville, Georgia

The Phoenix at Lake Lanier offers premier independent living, assisted living and memory care with superior personalized care and a compassionate staff. Situated in Gainesville, Georgia but convenient to the Hall County communities, our state of the art facility offers luxury style accommodations with a comfortable, small-town feel. Phoenix Senior Living is a company built on love that spans generations, offers ideal assisted living options for seniors and specialized services for those diagnosed with Alzheimer’s and various forms of dementia. Phoenix Senior Living, whose leadership collectively has been serving seniors in the Southeast for more than 30 years, believes that transitioning into your new home at The Phoenix at Lake Lanier welcomes a new chapter in your life, where seniors can live as independently as they desire — a life where seniors Live, Love, Learn.

We at The Phoenix at Lake Lanier recognize that aging and memory loss can affect everyone differently. Our facilities and services are designed to meet each resident’s individual needs, organized and delivered by a team of trained, dedicated, and engaged associates. Our mission is to cultivate a nurturing community to serve seniors with the personalized care they deserve.

Map of The Phoenix at Lake Lanier

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

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