My father is missing! He was allowed to walk out of the facility without anyone calling the police to stop him. He is demented and incapable of making his own decisions. He is a mental patient and a diabetic without his insulin. They called my brother to report him leaving the facility and when asked to call the police to stop him, they refused. They were aware that he has a guardian. Their attitude was nonchalant and they would not report him missing. Very unprofessional behavior and the hardship they caused on our family is tremendous. No one called to follow up with us and whenever we call, we are put on hold without a return. We asked for Medical Director name and contact number and was refused. We have reported them to State Attorney office, healthcare facility regulations and will contact the news stations because he remains missing!!
Provider Response
Antoinette, thank you for bringing this to our attention. Please call at your earliest convenience so that we may escalate the concern.