Brookdale Bluewater Bay seemed comparable in terms of the staff caring about the residents. They had a good number of activities and events on the schedule, but they do have fewer amenities. They don't have a pool or a hot tub, or as many nice common areas in the building, and the rooms are much smaller. They usually don't have couples staying there. The rooms are very small, and there are only two couples in the entire facility. I'm looking for my parents who are still together, married. The biggest downsides were the lack of amenities compared to other places as well as the smaller rooms. I think they cater to single residents; almost every room was a single resident.
They have a courtyard, gardens, and open space for pets. It was nice. My parents are still able to use stuff like a pool and whatnot, so I just preferred that, but they didn't have outside amenities like that. I think they're all ground floor. They can put what they want outside their window. That was kind of nice because, at other places, you can't necessarily put what you want outside your window on the ground.
The person who gave us the tour, Kelcie, was pretty good. She's the person that's kind of in charge of all the marketing. She gave us the tour and made sure all my questions were answered. She was very good; I just want to make sure she's recognized.
Brookdale Bluewater Bay
Offers Assisted Living
13 Reviews
1551 Merchants Way, Niceville, FL 32578
Call
(800) 385-2527
Reviews of Brookdale Bluewater Bay
Assisted Living Reviews for Brookdale Bluewater Bay
July 13, 2022
I visited this facility
July 12, 2022
I visited this facility
We had a wonderful experience when we toured this facility! Barbara and Kelcie were very welcoming, and those residents we encountered seemed to be enjoying the activity planned for them (the activity director was leading them in a memory game). The facility itself is very nice, and you can tell they're committed to keeping everything up. Met one of the caregivers, and was impressed by her love for the residents and skill with which she cared for them. Would highly recommend this location!
October 26, 2021
I visited this facility
When you enter the front door you are greeted by a smiling team member and asked how can I help you . The ED was introduced and showed the rooms available . The room were freshly painted with new flooring .
As we walked down the hall ALL staff spoke (which is unusual ) . Crosspoint church was having service and singing as we passed by .
The community was decorated for fall and made you feel at home . The community is has a large outside countyard which a couple of residents were watering the flowers . Overall I would definitely place my mother in this community
October 05, 2021
I visited this facility
This facility seems accommodating. While visiting, however I noticed while walking by staff members in the hall way, they were on their cell phones and there was no interaction between them and residents as well as the visitors. This made us feel they were ignoring the residents and it made us feel uncomfortable. when attempting to have a conversation with the a staff member she said that she was just wasting time,and then she got up and walked away. My mothers room was not cleaned sufficiently. There was a lot of dust in the corners and under the beds/couches. Shower was dirty with the presence of bugs (dead and alive) nesting in the corners and on the walls, toilet was dirty. There was a smell in the room that was difficult to manage. This was after staff had cleaned the room on Saturday and we were there on Wednesday (4 days). Patients with residents seemed minimal. There did not seem to be a lot of interaction between staff and residents just tolerating the residents.
Provider Response
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We would welcome an opportunity to further discuss and encourage you to reach out to our management team.
February 18, 2021
I am a friend or relative of a current/past resident
My mom is at Brookdale Bluewater Bay. It's a home-like environment with lots of interactions with people her own age. She thinks that the food from the other facility is better than the food in Brookdale, but then it's a matter of taste. They are very caring and very attentive to her needs there. They go out of their way to make her comfortable and feel safe and secure. She's not been there a full weekend, but in reviewing the activities that they have daily, there are a number of activities that she will enjoy, like arts and crafts, needle work, movie, and Bible study. She's just now starting to see everything that she'll be able to have after she gets out of quarantine. They're quarantined for five days. It's an excellent value.
January 25, 2021
I visited this facility
I toured the Brookdale Bluewater Bay. It was OK. The rooms were standard for assisted living places. The staff was very friendly, answered all the questions, and gave me a packet of information. The facility looked good and clean.
September 18, 2017
I visited this facility
We visited Brookdale Bluewater Bay and saw a studio and a one-bedroom, which were average sized. They had plenty of activities. The dining area was average. The staff was very friendly and helpful. It was a clean and older property but above standard.
May 13, 2015
I visited this facility
Brookdale Bluewater Bay was nice. The staff was very nice and friendly. I saw the rooms, and I liked the rooms there better because the layout of them was a little bit better. The sanitation looked fine. I liked the way that it looked. It was very appealing.
November 20, 2014
I visited this facility
Great people, but note enogh staff. When staff was limited, it forced RAs to ignore residents' calls, including one saying, "Help me, help me, help me..." Caregivers answer phones at night, taking staff away from residents. I have a photo of a straw sticking straight up in a container of solidifying Ensure in resident's room, and fecal dust on a toilet seat (from dried fecal matter on protective underwear). The a la carte personal services for prescriptions and continence care apparently didn't include these.
I would like stock in this company, since they must make plenty of bucks.
Provider Response
We appreciate you taking the time to share your concerns and hope you will call us at 877-400-5296 to discuss them in greater detail.
January 30, 2014
I visited this facility
The staff at Sterling House was very friendly. Everybody was very pleasant, I enjoyed the tour. Unfortunately, it didn't feel like the mix there was right for my mom. My mom is only 66 years old. The current client base at Sterling House was exceptionally older and my mom thought it was kind of like being a zombie, there was no conversation patient-wise. The patients were just sitting there in total silence and it was meal time. They were not accommodating, they didn't speak, they were sedentary, they were just quiet and almost sedated. The rooms that we saw were nice. There was a wide variety of room options available with different price points. They were under renovation so the maintenance was being improved. You get what you pay for; the more you pay, the more space you get. They had events at night and they had things happening. The people that we spoke to there, they were very nice people, it had nothing to do with them. It was not a fit for my parent.
Provider Response
Thank you for taking the time to visit and provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
January 28, 2014
Other
Too few activities--many activites on calendar were non-existant, esp. on weekends and afternoons.. Good food. Bathing and cleaning need improvement. Resident not bathed, room not cleaned. Expect to pay extra for minimal services.
Provider Response
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
July 31, 2013
I am a friend or relative of a resident
Sterling House of Blue Water Bay was very nice. The place seemed very comfortable. The manager seemed like she really cared. The rooms were average. The bathroom was particularly cool.
July 30, 2013
I visited this facility
I visited Sterling House of Blue Water Bay and it was in a nice place. The cleanliness stood out to me. The staff was very polite.
Questions about Brookdale Bluewater Bay
Describe the overall population of assisted living residents at Brookdale Bluewater Bay. What is their average age? What are their favorite things to do?
With an average age of 83, most of population radiates a young-at-heart vibe. Walking club is often accompanied by upbeat jams and impromptu dance sessions. Some other favorite activities include shopping, exploring the city, hosting parties, and the ever-competitive Quarter BINGO. Friendships become family, and when age slows one of our residents down, they are still embraced as valued members of the community.
What programs or activities does Brookdale Bluewater Bay offer to enrich residents' well-being?
We offers activities for all levels of engagement. In addition to daily fitness opportunities, residents are offered multiple opportunities to enjoy church services, musical entertainment, outings (including out of state), memory & brain stimulation, holiday celebrations, and times to be involved independently in parallel with others. Residents that enjoy working alone may stop by the Gallery or Activities Room and bring items back to their apartments. We frequently partner with local groups to bring a variety of entertainment to the community.
What places are near Brookdale Bluewater Bay or within walking distance for assisted living residents to enjoy?
Winn Dixie, Merchants Walk shops, restaurants, banks and churches.
What transportation services does Brookdale Bluewater Bay offer to assisted living residents?
Transportation to local area healthcare appointments. 2nd and 4th Wednesday of the month, Niceville, Bluewater Bay, and Valparaiso at no charge. Any other day or outside local, $69 roundtrip
What makes the chef or dining program at Brookdale Bluewater Bay exceptional? What kind of menu can assisted living residents expect?
Residents can expect a nutritious, well-balanced menu that includes food from all walks of life, which THEY help design. Seasonal or local tastes, family traditions, special memories, or holidays are all incorporated as part of the dining experience. Our menus are approved by a dietitian with the aging adult in mind. Residents have multiple outlets to share ideas for new or different menu options, in a way that they are comfortable with, including Menu Chat Meetings, the Resident Suggestion binder, comment cards, and directly with staff. Our Dining Service Coordinator leads a strong culinary team that understand the importance of food safety, honoring resident preference, offering a variety of options, and being open to feedback & making adjustments
What safety features or security measures does Brookdale Bluewater Bay offer to assisted living residents?
Secured/alarmed exit doors and emergency pull cords in each apartment. Building is secure, must ring bell for entry. We offer pendants with gps locators, so that staff can find them when they need help.
How does Brookdale Bluewater Bay keep residents' families informed about their loved ones?
Open communication with calls from community as needed, scheduled and impromptu family meetings, emails to families en masse for upcoming events or community updates, and texts & emails with ED and HWD if family’s preference.
What is the care staff-to-resident ratio at Brookdale Bluewater Bay during daytime and nighttime hours?
Brookdale staffs to the direct needs of our residents. Every resident receives an individualized care plan that provides detailed information about the care needs of the resident. This system collectively provides the amount of staffing needed to provide the best care for our residents. This always meets the state regulations and most often exceeds the recommendation of state.
If Brookdale Bluewater Bay accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Our pets are welcome in all areas of the community, with the exception of where food is being served. We ask that pets are on a leash at all times in the common areas, but allow them to go off-leash in the central courtyard to allow them to exert energy & have fun. In addition to dogs and cats, BP accepts most domesticated animals as pets
What ongoing senior care training does the staff receive?
In addition to the extensive training that associates receive prior to beginning their journeys with Brookdale, they also receive ongoing monthly training that focuses on aging adults, safety, dementia, and other relevant topics. Associates collaborate with community leadership to ensure that the specific needs of the community’s current resident population are addressed.
What safety features or security measures does Brookdale Bluewater Bay provide to protect residents who wander?
Community doors are secured at all times, operated by Brookdale associates. The Health & Wellness Director assesses residents for signs of wandering behaviors, and implements additional interventions as appropriate. All associates are trained in identifying wandering behaviors, and effectively communicating with these residents.
Costs for Brookdale Bluewater Bay
Services and Amenities of Brookdale Bluewater Bay
Costs
- Rent Plus Care Fees
- Entry Fee
- Entry Fee Cost: 500
- Assisted Living Starting At: $5330/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Hospice Care
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
- Pharma
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Low Fat
- Low Salt
Languages
- English
- Spanish
General
- Resident Capacity: 50
- Respite Care
- Minimum Age: 65
- Pets: Yes
Range of services
- Physical Therapy
- Occupational Therapy
Licenses
- State Licenses: AL9189
About Brookdale Bluewater Bay
Brookdale Bluewater Bay provides assisted living residents with lifestyles, housing, and services in comfortable surroundings combined with exceptional amenities, programs, and care. Through Brookdale's signature Personalized Assisted Living, we customize our care offerings for the individual. This allows each resident at our community the freedom and opportunity to make choices that will ease their lifestyle transitions. Residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change.
We promise Respect for Individual Preferences by offering personalized care needs and providing an atmosphere that encourages each assisted living resident to live in health and longevity. We also offer special housing and care options for those who require assistance with the activities of daily living such as dressing, bathing and assistance with medication. We offer graduated levels of care based upon the individual need of residents, as determined by our continual assessment process. We are dedicated to enriching the lives of residents every day with signature services for those who value their freedom and independence, but desire or need services providing them with the highest level of quality, care, and value.
What Makes Us Special
Residents love the feeling of being in a warm and friendly enviroment, home cook style meals, having friends over to visit, activities, and the feeling they are in a safe secured community.
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