State Street

George

State Street Assisted Living was very nice, very well done, and well maintained. It had a kind of colonial look to it. The color schemes and the lighting were more of the colonial aesthetic. The decor inside was very nice. They didn't have much in the way of grounds outside of the facility. They had a major front porch with chairs, which apparently, a lot of the residents liked to sit on. The staff was very nice and pleasant. The rooms were a little smaller. I did visit what's called a studio room and it had a kitchenette but it occupied part of the main living space, so it kind of restricted the living space. They also had the Studio Deluxes and the 1-bedroom apartments, which had more room. Their dining area looked like a restaurant, and it was very nice. I saw some pool tables and a chapel. The elevators were clean, and each floor was very similar to the previous floor. They had gathering areas on each floor, and the amenities were good. I was quite impressed.

Cathy

We chose State Street Assisted Living for mother because the windows in each room (the sitting room and the bedroom) had an outside window. So, it was brighter up there. The cost was also about the same as the others and I like that they participate in the Medicaid program. They do activities like going out and doing bus trips to different spots in the community twice a week, bingo games, Bible study twice a week, birthday parties, and crafts. The only issue we have is getting to know the staff and making sure they do what my mother needs. When they put her on the shower schedule, the person assigned to do the task didn't know it. So, she wasn't getting her shower and it took a while to get that straightened out. She needs help getting dressed, so sometimes she doesn't get that.

Lynne L

My mother is a current resident at State Street Assisted Living. We went to great lengths to find the right facility for my Mom. Out of all the places we visited and researched, about 10, State Street was the best place and most comfortable for my Mom. The residents are lovely, very friendly and social. They have lots of activities to keep the residents busy. The Marketing/Sales Director, Carol, was amazing! She took the time to get to know my mother, listened to her needs, listened to our needs as a family, and was able to present the best possible scenario for her. Carol presented us with options - no one else did that! Carol made the difference for us. The Concierge at the front, Andrea, is so personable and conscientious. She remembered us by name and whenever I come in to visit, she knows exactly who I am and my Mom. The food is fantastic and the residents have all said how good it is. There are options on the rooms and we found the right fit for her. Mom has made wonderful friends and when I talk to her daily, she is telling me stories about her conversations with the ladies, sitting on the front porch, playing bingo, watching movies or taking a "country drive". State Street also offers to take residents to local doctor appointments, which is also very helpful. As for costs, they are competitive with other facilities. I wasn't sure what to expect, but once I learned how Assisted living works and all the amenities included, they are reasonable. The staff has been fantastic and so very kind when I've visited. When COVID started, State Street was ahead of the curve in being prepared. While it was a very stressful time, I felt very confident in how they were handling things, and still am. We are very fortunate to have Mom as a resident there and the new extended family we have made. Very good decision to move Mom there and happy for the comfort knowing she is happy.

Cian

State Street Assisted Living was very nice and quiet. I liked the way their driveway looks, it was like a circle driveway. They had nice-looking buildings and the staff was friendly. When I walked through the door, they had a welcome poster for me and everybody was helpful. Their food was good too. I've seen people walking around and I've seen people sitting in different areas during my visit.

DS

State Street Assisted Living is a nice place. However, since my mother is a Christian Scientist and that they take no drugs, the State Street would like to do drugs as needed to calm her down, so I said no because it is against her religion. Nevertheless, it was a fantastic and gorgeous place. Seniors were happy there. They were running in and out. The food was spectacular, too. It was all good; however, I was not really excited about their memory care. I saw a group of little old ladies sitting beside a wall staring in front of a big screened television watching the word 'DVD' float around. There was no conversation between them. The staff was nice but these little ladies were drugged up, and I was like, no. I don't want to turn Mom into a zombie and that's what they seemed. They were just staring at the television screen. The assisted care unit is spectacular, it is great, but the memory care is bad. At the assisted living, you get spectacular food, you have freedom, you got buses and you got lots of activities. You got everything. They're having a good time. They got jewelry making, craft, and tours. The memory care was horrible. I wouldn't suggest anybody put their parents there. I wouldn't recommend them. But the staff members were sweet. They knew everybody's name and they said hello to people. Unfortunately, the people didn't answer back. The food was spectacular. They gave me a to-go bag with fresh baked cookies and a salad, and it was really good. I'm very impressed with their food. Their facilities were spectacular, too. They're clean and nice. I know the people were good and I know that services were fantastic but how they did memory care was not good.

Provider Response

Tom

I moved my mother to State Street because I had heard other people talk about that community and they seemed happy with it. She's in the memory care level there. The staff is very friendly with her and keeps her engaged. The food looks good and must be good or else she'd be complaining about it, plus they seemed to be feeding her plenty. The people were very nice, helpful, and seemed to be very caring, so I'm very pleased with them. I noticed that they have different things going on like games, and different things they can do to improve their memory.