Evergreen Health Care Center Stafford Springs, CT

We chose Evergreen Health Care Center for my mother-in-law, and we're very happy with it. The staff is very good, and they answered all our questions. They have a gazebo in the little courtyard with flowers, benches, and chairs. The community was fine, I just don't like the size of the rooms. They can't bring their own personal stuff in because there's just no room, but the food was good.

I have noticed a decline in the care here. When you walk in on a weekend you see very few CNA's. The patients have to wait over 1/2 hr or longer to be changed. They need to hire more CNA's instead of relying on CNA students during the week, and not having enough care on weekends and evenings. The chef recently left, and the food has really become terrible. If I bring food for the patient they say they will heat it for dinner, but 2 days went by and they never gave it to them. Also other times someone took the food.

My grandmother lived at Evergreen Health Care Center in Stafford, CT. While most of the staff was friendly and well meaning there were some things about this facility that severely bothered me. The residents that were not mobile or had lost some cognitive function would be lined up in front of the nursing desk in their wheelchairs and left to sit there all day. I went to visit my grandmother several times and found her sitting there without her glasses or hearing aides. As she mentally declined things were also stolen from her. A cuff bracelet that she wore everyday of her life was stolen right off her arm and my grandfathers wedding ring was taken from her. She had it made into a heart pendant and wore it around her neck since the day he died in 2001. After she passed, my mother went to pack up her things and found that the staff had already done that and given quite a few of her possessions away. I regret that she lived in a place where people felt no compunction about taking advantage of an old woman.

I had my mom in this facility for long term due to dementia and this was one of many homes that I had her in and I have to say it was the BEST experience and caring place I have been to. She was always out of bed, dressed and ready to start her day. She always had a variety of food and always went to recreation activities even though she did not participate they always had her there. Unfortunately my mom passed away due to natural causes recently but I wanted to share my experience... Wonderful place!!!!