Touchpoints at Chestnut

Laurie

My husband is staying at Touchpoints at Chestnut. They're okay so far and doing a good job. The staff is helpful. I like the weekday staff better than the weekend staff, but I understand on the weekend they're shorthanded, so things can get a little more over their heads. The room is nice and homey, I like it, it's like being at home. My husband is on a special diet, but he seems to like the food. For some of the staff, I would rate a five, and for some I rate a four. It's an older building, so it's hard to judge it with something a little newer. But they're doing a very good job for what they've got. I haven't started private pay yet, but under Medicare, my husband's been doing very well, and he's getting very good care.

Ru

The staff here was so welcoming and the rooms are very clean and cozy . We are so excited that we chose Touch Points of Chestnut. Thank you to the administration and staff for your support during this difficult time. Ru

uconnhusky13

My mom was there for the last few days of her life. The facility is beautiful, very homey, and the staff was fantastic. They took care of the entire family, not just my mom. We spent many hours there and they made sure we ate, had plenty to drink and were comfortable, When the time approached for mom to pass, they explained to us what to expect, what was happening, and made sure that she did not suffer at all. We were there when she passed it was peaceful. They treated her with respect, talked to her all the time, even when she wasn't responsive. I can't say enough good about them and highly recommend them for hospice, rehab or extended care. While walking around we could see that all the residents were well taken care of, they had a beautiful dining room, and regular events.