On several occasions, the laundry department lost my clothing. On the third time it happened I gave a reduced payment for one month. Mr. Badolato, the Administrator at that time, gave me an attitude.
Mist bathrooms are too small for motorized wheelchairs.
As for the staff, eighty percent truly care about the patients.
The food sucks. Probably because they are on a restrictive budget.
Remember a corporation owns it.
Riverside Health and Rehabilitation Center
Offers Nursing Homes
5 Reviews
745 Main Street, East Hartford, CT 06108
Call
(860) 609-6421
Reviews of Riverside Health and Rehabilitation Center
Nursing Home Reviews for Riverside Health and Rehabilitation Center
August 18, 2020
I am/was a resident of this facility
May 02, 2017
I am/was a resident of this facility
My sister has been a resident of this facility for over a year, and although it looks very nice, I don't feel that the residents are treated properly. I've been on the phone with her when she's called out to a nurse passing by her door, and they don't respond. I have called the nurses' station and left a message for her and she's never gotten it. Her diet is not balanced by any means and she has lost weight. I don't get that feeling of 'caring' from most of the staff at Riverside from most of the caregivers and it appears that they may be short staffed.
Provider Response
Susie Q,” We are very sorry to read your review of Riverside Health & Rehabilitation Center and would like to learn more about your concern. Please contact T Brown at Nathealthcare.com so we can exchange contact information and hopefully improve your satisfaction with us.
February 25, 2014
I am/was a resident of this facility
mymmom was there excellent care very clean also iwas in the with her excellent care excellent thearpybest place i have been to
October 22, 2013
I am a friend or relative of a resident
Riverside Health and Rehabilitation was the only place available at the time. I liked the size of the place best. The food was good and the nursing staff was good and friendly.
July 23, 2012
I am a friend or relative of a resident
I am not very pleased with the care that my grandmother receives at Riverside Health and Rehabilitation center. While the staff is very friendly, and always treats her with respect and is attentive- I feel that this is only the case when there are visitors around. I often see her and she has not been washed and sometimes has been sitting in her own urine for quite some time. The facility appears to be clean but the smell is otherwise unbearable. My grandmother has been living in this facility for about four years, and shared a room with someone else until just this year. While she is bed-ridden, there are often patients roaming the halls unattended and seemingly at hazard to themselves. Like I previously mentioned, the staff is very approachable and helpful. They are attentive when you ask for something and are always available when I am there. I am just curious as to why my grandmother is in the filthy condition that I find her in if the staff is equally as attentive when I'm not there. With that said, this facility is much cleaner and I am happier having her here than in other facilities that I have had very poor experiences with.
Services and Amenities of Riverside Health and Rehabilitation Center in East Hartford, Connecticut
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 075257
- Ownership Type: For Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 345
- Minimum Age: 18
Licenses
- State Licenses: 1000C
About Riverside Health and Rehabilitation Center in East Hartford, Connecticut
Riverside is a skilled nursing facility providing short-term rehabilitation following hospitalization as well as long-term and secured Alzheimer's/dementia care. Riverside also provides hospice and Respite care. Our specialty programs include one of the most comprehensive pulmonary rehabilitation programs in the greater Hartford area offering 80 hours of respiratory therapy a week under the leadership of an interdisciplinary team which includes a pulmonologist, nursing and a respiratory therapy manager. Additional specialty services include cardiac, addiction medicine, wound care, a Center for Excellence under the direction of a Vohra physician and certified infection control nurse, sepsis program for early identification and clinical interventions, as well as a dedicated unit with specialized staff to care for residents with Alzheimer's and dementia. Our facility provides physical, occupational, speech and respiratory therapy 7 days week. The recreational team offers a variety of programming to meet the social, emotional, and cognitive needs of all our residents.
Facility Amenities:
- Short-term residents enjoy a flat panel TV
- Private rooms upon availability
- Complimentary Wi-Fi & cable for all residents
- In-room phone service available
- Always available dining option
- Select menus
- Specialized therapeutic diets
- Recreation programs and events provided for Spanish-speaking residents
- Gift shop on-site with coffee, beverages, snacks and gift items
What Makes Us Special
Riverside has great staff longevity with over 1400 years of dedication for associates with anniversaries of five year increments.
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