My mom moved into Pacific Gardens Assisted Living & Memory Support. I like everything. They're very pleasant. They're very kind. They seem very professional and caring. She's in a studio apartment. The dining room is very elegant. The main gathering room is extremely elegant, with the fireplace, piano, veterans wall to honor the veterans, very luxurious furniture, and all kinds of nice things. Very well-appointed. She enjoys going into the dining room and meeting people, and she's playing the piano in the main gathering area for people. She's a pianist, they have a real nice, very well-tuned piano, and she's playing that for everybody. She's starting to meet some other residents and enjoying their company in the dining room. I don't think she's been doing any other activities. She's just not feeling great, and not up to speed yet. We're not allowed to eat with the residents yet because of COVID. She likes the food. It's highly expensive, but it's still better than the other options. I'm impressed. My dad visits her every day, and he likes it too.
Pacific Gardens Assisted Living & Memory Support
Offers Assisted Living and Memory Care
25 Reviews
2384 Pacific Drive, Santa Clara, CA 95051
Call
(800) 385-2527
Reviews of Pacific Gardens Assisted Living & Memory Support
Assisted Living Reviews for Pacific Gardens Assisted Living & Memory Support
May 11, 2022
I am a friend or relative of a current/past resident
April 29, 2022
I visited this facility
Pacific Gardens Assisted Living & Memory Support was a much bigger facility. I saw the memory care department, but I didn't see anything going on there so the part I saw well, was the assisted living. It feels much more like a hotel. It's very big and open, and the apartments feel like a hotel as compared to someone's house. Everywhere else that I went was kind of a house that was adjusted to be an assisted living care. This one was like a hotel or something that they redid so it has a much more open feeling. Every dwelling unit has its own shower so you get helped in your own shower as compared to getting help in a community shower. It is kind of a little bit more personal.
July 02, 2019
I visited this facility
Lisa, the person who helped us at Pacific Gardens Assisted Living & Memory Support, was really generous with information about the options available to help our dad, which I really appreciated because it didn't feel like a sales pitch. She was the best part of it because she was really helpful. The rooms were nice and clean. They had a workout room where they could do yoga, and since my dad has PT, his physical therapist could come and use their equipment which was really convenient. They also provide transportation. It felt like my dad is going to get a lot of support there.
March 21, 2019
I visited this facility
Pacific Gardens was very nice. The director showed me around and it met the criteria for what I was looking for. The rooms were very nicely done including the dining room and all the accommodations. Everyone seemed happy and well cared for. They said that if they couldn't be at home, that's where they would want to be. They're strong supporters of military and veterans and those who had served. There were various picture frames around where they honor different people. They had a lot of activities, and I saw the library. The studio had a bathroom and a very small kitchenette area. The studios were a bit smaller than what I would have expected, but sufficient.
June 30, 2018
I visited this facility
We liked Pacific Gardens a lot. It was small but very nice. The people were friendly, and the tour guide took us around to everything, answered all of our questions, and gave us a brochure about what we've seen. They had an exercise room, a library, and a barber shop. My principal objection to it were the fees and the organizational setup. I liked the common areas and the outside courtyard. It wasn't affiliated with a skilled nursing facility.
December 26, 2017
I visited this facility
I visited Pacific Gardens. It's pretty closed in and contained in one building. I did not see any outdoor space. The staff was very helpful.
May 31, 2017
I visited this facility
Pacific Gardens was very friendly, and they had someone greet me and give me a tour of the facility. She's very friendly and had a lot of information. The facility seemed very nice with more up to date interiors. They had some musicians come and perform at the time, and the seniors were engaged in the activity which was great to see. They had a nice salon and nursing staff to care for medicines. They had a nice courtyard with gardening available for the seniors. Overall, it was very nice.
September 19, 2016
I visited this facility
Pacific Gardens seemed more frank about the situation. Some places tell you, we have all these things, and it’s like everything is going to be fine. They realized what we realized: it’s not that easy to get people to do everything. You think also a lot of things, but not everybody is going to take it, and they were more open about that. They were down to earth type of people. It’s not the most shiny place that I visited. It's not the most beautiful but it seems like I got the feeling that what they were saying is what they could do rather than what was available just looks available. It has some activities that I know my mother likes.
Provider Response
Thank you very much Myrna, for taking the time to give us your review. It helps us see Pacific Gardens through the eyes of our visitors, families, and residents. We want to keep Pacific Gardens a home-like, comfortable place for our residents and a warm, welcoming place for our families to visit. Thank you too for acknowledging that we are very open and honest about our community, this is so important to build the trusting relationships we have with our families. Thank you again Myrna!
August 24, 2016
I visited this facility
Pacific Gardens is very nice. It's a little bit more expensive. The place has a lot of activities and amenities. The rooms are not quite as large, but they're very conveniently laid out. They also have memory care. The residents seem happy and content. The staff has a pleasant, helpful attitude. I like the director a lot. I think he is very efficient, kind, and caring.
March 21, 2016
I am a friend or relative of a resident
The people at Pacific Gardens were very friendly and communicated well with the relatives. The cleanliness of the place was average. I was absolutely content with the kind of service they gave my mom. The food quality was average, too.
September 14, 2015
I am a friend or relative of a resident
My dad was at Pacific Gardens for almost 2 ½ years to 3 years, and he was asked to leave. He got very upset with people stopping in their wheelchairs right in the middle of the hallway, and he couldn’t get around them. Somebody ran over his foot with his wheelchair, and he got upset with that. They said he had to leave, so he did.
Pacific Gardens is a large facility, probably about 200 residents. There were couples and individuals there. He had a studio room. They had lots of activities; they’d put him in a little van and they’d all go and drive around for a couple of hours and then come back. I found the staff to be very good and very helpful; when they came in, they were always cheerful, and he responded well to them.
The food was a little expensive, but it was great. At least once a month, they’ll have a Labor Day lunch for anybody who wants; you just sign up and go have a buffet. They had holiday parties where you can come. Once a month, if there wasn’t a holiday during that month, they would have a prime rib lunch which was $10, and then the buffets were about $20 per person.
August 31, 2015
I am a friend or relative of a resident
Pacific Gardens is nice and small. It’s clean, and the food is great. I would absolutely recommend them. They offer a wide variety of activities, and they also have some memory programs. Also they do outings, shopping, and scenic drives.
May 26, 2015
I visited this facility
I found everything very nice at Pacific Gardens. The cleanliness is good, the friendliness is fine, and it was very professional. My husband is currently in a different community, so I had something to go on when I was looking. I was very impressed with the person who talked with me and took me on the tour. She was very friendly, and I thought the staff was very nice. In terms with how it compares to my husband's place, it is very comparable although it is not as fancy. That is not a concern to me particularly as long as it is clean and the people are well cared for. I think it has a good activity program. Everybody was willing to talk to me, and I felt that it would be a good place for my mother if I were to put her in. In fact, I made a deposit, and they call me every so often when an opening comes up to see if she is ready. We looked at a couple of rooms which were empty or partially filled. They were very nice, and it looks like a standard room. I know what they are like, but she is going to be looking for a studio or one-bedroom. I'm very happy that they were clean, and it has everything that she would need. I ate a salad there, and I thought it was quite good.
July 31, 2014
I visited this facility
Pacific Gardens is a beautiful place. It is very, very well kept, but it is two-story. My husband would have been on the second floor and have to go three hallways to get to his room. That's no good. The place was pleasant. It was very nice. However, when they told me where he would be, I don't want that. My first impression, I thought it was a really lovely place. For assisted living, it would be wonderful, but not for memory care. The staff was very happy to take me through and showed us the dining room and showed what a room that he would be in that he like. Like I said, for assisted living, it is fine. The rooms looked adequate to me. The dining room was beautiful. They had a lot of activities too.
October 30, 2013
I visited this facility
Pacific Gardens looked like a real nice facility. It looked like they had a lot of activities going on for the people. They had a real garden area outside that they could do stuff in. The people that we had contact with were very nice, very professional and very thorough with their explanation. I think their prices were not as inexpensive we thought it was going to be.
August 11, 2013
I am a friend or relative of a resident
Mom is at Pacific Gardens and everybody there is very kind. The staff are very attentive to the residents as much as they can. They seem to care about the residents that they take care of. They are very busy and competent. My mother has a studio apartment there. It is very nice and suitable to her needs. It has a bathroom and a small kitchenette. It has twin bed and a small area where she can have her recliner and table. They supplied some of the furniture and we brought some also. I think its very nice that they provide her with a flat screen TV when I said that my mother wants her television set and they said they will give her one. I have eaten in the dining hall with her when there are occasions and the food is good. It think my mom is healthier and happier there. I will recommend it to others.
July 24, 2013
I am a friend or relative of a resident
My father-in-law is now staying in Pacific Gardens. It is a nice and clean facility. It is rather expensive though. The people are nice and the nurses are really attentive. They have many activities for their residents. They have bingo, game nights, and movie nights. They also have some outings but my father-in-law is not able to go because he has dementia, so he is more of a lockdown situation where he is not able to go around and out by himself. What I don't like about this facility is that they seem to serve a lot of hotdogs and fastfood types of things. Every time we go there for lunch, it seems like my father-in-law is eating a hotdog. I think for the price that they are charging, they shouldn't be serving them hotdogs for lunch. They should be getting salads and more healthy foods. Also their people need to be more attentive as to who is coming in and going out. My father-in-law was outside a couple of times walking around by himself and they didn't even know he left the facility.
July 24, 2013
I am a friend or relative of a resident
My parents are now in an assisted living facility called Pacific Gardens. This facility also specializes in Alzheimer's and memory care. We chose this facility because it was close to our homes. All three of us children are living in Santa Clara, so that was one factor. It also came highly recommended when I went online to see the feedback of other people. Their feedback was really good. I also like their staff there. They are just incredible. My dad had a hard time when he first went in because it was a big change for him, yet they were so patient with him. Everybody has been really kind to my mom and dad. They are also willing to help us take care of our parents. With regard to food though, it took them awhile to get used to it but now they have their favorites. They are pretty happy with the food now and they don't want to miss a meal. They also have a very nice dining room. My parents are in a one-bedroom apartment that has a living area and a bedroom. It is really not a large apartment, but the idea is to get them out and get them involved with other people in the little community there. I don't want them to be stuck in their apartment because that what they would have done if I have moved them in anything bigger. The facility also offers a good array of activities. They have bingos. They have a little movie theater there where they can go and watch a movie. They also take them on scenic drives. On certain days, they take them out to stores. They also take them to their doctor's appointments. The only thing I think they could improve on is having more activities for their residents.
July 12, 2013
I visited this facility
I got to visit Pacific Gardens Assisted Living for my mom. It is just not as elegant as to where she is right now, but I think it is a good place. The people were loving and absolutely accommodating. I also know they have some really good programs there.
July 10, 2013
I visited this facility
I liked Pacific Gardens because it was smaller than the other place I visited but it was full though. The staff seemed engaged and very professional, They have a lot of activities. The rooms are nice and furnished and it was a little bit more homey than the other ones.
June 15, 2013
I am a friend or relative of a resident
My mother has been living in Pacific Gardens since March. It's like a home only better. The staff are very nice. Mother has great activities there and the food is good. I think it's an excellent facility.
December 26, 2012
I am a friend or relative of resident
My mother moved to assisted living in her early 90s. A friend of hers also moved to PG. The staff worked to help them each stay independent as long as possible. At 95 Mom is now in the Memory Care Unit receiving Hospice Care. Some of the aides caring for her have known her since she moved there. I have been impressed with the consistent concern for the residents' welfare. Of course over the years there have been hiccups, but that's a natural part of life. Staff is helpful alnd responsive to family concerns. They continue to update resources available to residents. They recently added a Wii activity center and transformed a little used lounge to a screening room with monster screen & individual leather seats.
June 01, 2011
Other
Large, incredibly beautiful building, designed with outside light in mind. The location is also in a good, easily accessible area, with a lot of trees and landscaping.
The founder works there and is very involved in overseeing the care and comfort at the place.
The rooms are nice"”not sterile, and painted nicely, with comforting details.
Really good food"”healthy and prepared by chefs onsite. There are dining rooms, and three meals a day available.
There is a spacious outside area for residents to gather and walk around in, and an exercise room staffed by physical therapists. There are also a lot of scheduled activities for residents"”including pet therapy, indoor bowling, supervised walks, and crafts. Computer equipment is also provided for residents to use.
There is a memory care unit, with very well trained staff who understand how to interact with the residents there and who provide appropriate activities and care.
May 18, 2011
Friend or relative of resident
My former English teacher lives here, and I've visited her many times. She is 92 and very happy here. In fact, she runs a monthly book group for former students in one of the very pleasant lounge areas here. When you walk in the door, you're greeted by music by Frank Sinatra. The decor is that of a four-star hotel, and the food is tasty and sophisticated. I've eaten in the dining room several times and never felt that I was getting institutional food. The individual units (studios and one-bedrooms) have fridges, kitchen sinks, bathrooms and microwaves. My friend furnished hers with things from her former apartment, but the units come furnished as well. Staff is energetic and the turnover rate is very low. My friend loves the staff and is tutoring a couple of them in literature (every staffer I've met here speaks English well). A van is available to take residents grocery shopping, to the bank, etc. There is a separate dementia facility.
Memory Care Reviews for Pacific Gardens Assisted Living & Memory Support
January 21, 2021
I visited this facility
I went in person to the Pacific Gardens Assisted Living & Memory Support. It seemed like a really nice place. They had exercise facilities and a salon, pretty much any service that your person would need, they'd be able to get. They had ride service, and it seemed really good. It had a family feel to it because it's not a big corporation running thing, just a single entity. It would be nice if the memory care area had a larger area to walk around in, but the assisted living area was really nice.
Questions about Pacific Gardens Assisted Living & Memory Support
Describe the overall population of assisted living residents at Pacific Gardens Assisted Living & Memory Support . What is their average age? What are their favorite things to do?
We have a lively mix of differing ages and interests. Some of the things Assisted Living residents enjoy: Spanish class, Dear Abby discussions, picnics in the summertime, live music, children's performances. There is a Bingo group and we offer trivia and word games as well.
What programs or activities does Pacific Gardens Assisted Living & Memory Support offer to enrich residents' well-being?
We have a full activity calendar with cognitively appropriate activities both inside and outside of Pacific Gardens. We have annual Luau's and Cruise Nights. We celebrate holidays with delicious meals.
What places are near Pacific Gardens Assisted Living & Memory Support or within walking distance for assisted living residents to enjoy?
We are nestled in a lovely, quiet neighborhood. There are several churches nearby, including one directly across the street.
What transportation services does Pacific Gardens Assisted Living & Memory Support offer to assisted living residents?
We offer transportation Monday through Friday. We reserve Tuesdays and Thursdays for rides to the doctor.
What makes the chef or dining program at Pacific Gardens Assisted Living & Memory Support exceptional? What kind of menu can assisted living residents expect?
Our delicious menu can be viewed on line! Every day we have a lunch and dinner special, in addition we have 17 items to choose from on our Alternate Menu.
What safety features or security measures does Pacific Gardens Assisted Living & Memory Support offer to assisted living residents?
Our residents have a pendant to summon their assigned caregivers. We also regularly check on them to ensure their safety.
How does Pacific Gardens Assisted Living & Memory Support keep residents' families informed about their loved ones?
We encourage visits! When we have events, we often provide families pictures of their loved one participating. We have a social media presence as well.
If Pacific Gardens Assisted Living & Memory Support accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Cats, birds, turtles and fish can live at Pacific Gardens as long as the resident can provide the care for them. Dogs are welcome to visit.
Describe the neighborhood around Pacific Gardens Assisted Living & Memory Support . Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are located within a lovely Santa Clara neighborhood, across the street is a church, and a grocery store is close by. Kaiser is in close proximity.
Costs for Pacific Gardens Assisted Living & Memory Support
Services and Amenities of Pacific Gardens Assisted Living & Memory Support
Costs
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $4995/month
- Memory Care Starting At: $5495/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: We Offer Companion Suites
- Studio Apartments
- Housing Extra: Shared Living
Dining options
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Garden And Patio
- Resident Parking
- Security Gate
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
Health services
- Skilled Nursing
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Fitness Room
Guest services
- Guests At Mealtime
- Overnight Guests
Diet
- Diabetic
- Low Fat
- Low Salt
- Vegetarian
Languages
- English
- Spanish
- Tagalog
General
- Resident Capacity: 104
- Pets: No Dogs. Cats, Birds, Turtles And Fish Can Live Here As Long As The Resident Can Care For Them
Range of services
- Physical Therapy
Types of care
- Walking Wheelchair Assistance
Licenses
- Licenses: 435294024
- State Licenses: 435294024
About Pacific Gardens Assisted Living & Memory Support
"It feels like home," is what we hear time and again from residents, families, and visitors.
Pacific Gardens has senior living that provides assisted living, memory care and respite or short-term care. Nestled in a residential neighborhood of Santa Clara California, there is easy access from Highways 101, 280 and Lawrence Expressway. Shops, services, and churches are nearby.KEY FEATURES:
- 24/7 care-giving staff
- Medication management
- Licensed nurses
- Transportation
- Fun Outings
- Respite Care
- Quiet Residential Setting
- Breakfast, Lunch and Dinner Services
What Makes Us Special
Here at Pacific Gardens, it truly does "feel like home." The internal relationships we build with our residents, their families, and our staff makes us stand out. The external relationships we build by giving back to our local community in different ways is why Pacific Gardens is a community asset.
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