Brookdale Valley View

My mother-in-law stayed in Brookdale Valley View short term. The people there are very friendly and very helpful. She liked playing bingo every day and was a positive experience, really didn't have any negatives at all. The staff was very friendly and helpful. The room was average size and not too big, but she didn't need a big room. I guess the only negative I heard from her about it , was the TV, cable loses reception occasionally. They have bingo and then they have an outdoor patio, where they occasionally have a musician that would come. It's Christmas time, so they had Christmas musicians come and play for them. We had no problems. It's a little bit older complex, so it's not new and shiny. It's a smaller complex, which is fine with us, but it's kept up very well. The parking is not great, I should say. She seemed to be very happy with the activities.

My mom is in a Brookdale community, specifically Brookdale Valley View. It is located close to me and I was very impressed with the consultants that we talked to. They were very helpful, very considerate, and really helped us along. Everyone has been really helpful and really kind. They made my mom feel comfortable. She actually said she loves the apartment and I did not think that would happen. She is doing well. They listen to her and she appreciates that. I've been in there because I had to help move in my mom's furniture. The apartments are very clean, neat, and simple. They're easy for her to navigate. We're very pleased with it. I tried their food and it's really good. They are not serving in the dining room right now, but they're bringing the food to the rooms because of COVID. I have seen the dining room virtually and that's it. I have been impressed with the staff. They have all been there for a long time. I think the main nurse has been there for 25 years, which says a lot. They're very helpful with my mom. So far everyone has been kind to her, so that's a good thing. I'm very impressed with the staff so far. I enjoyed the food. My mom has not been able to participate in anything because of COVID, but they send out a newsletter every month and they list all the activities. I know that some of them have been watching movies that are socially distanced. For me, it's really expensive, but we're willing to do it for the care because she needs it.

My grandmother is in Brookdale Valley View. We met with the director and his partner in person, but we were outside social distancing. We just got to do a video tour of the inside, and it was great. They were really prepared for that. They had brought us all the information we needed and had all that ready to go and then from there, they talked through the things that we were interested in, as far as what type of a room layout we would want and all those things, and they showed us multiple options via video. We were outside and they were inside, so it was great. They were really helpful and very on top of it as far as having been prepared. They were really quick to walk us through and getting us the information and helping us get that processed. It was a great experience. The outside was fine. Everything seemed well manicured. We were outside on the main street. There's like a courtyard that's a quieter and a nicer area for the residents to be in. We didn't see the courtyard, but from what we saw on video, it looked great. There are activities, but we didn't get to see any of that. We feel like that was the best financial option. She seemed to have more things like activities and services provided for the cost that we are paying there versus what we found at other places.

Facility wise, Brookdale was comfortable. The layout is pretty typical. It's located on a busy corner. You see traffic outside, and no mountains or anything. My backdoor here in Cedar has beautiful mountains just a mile away. I spoke with a couple of residents and they seemed to be satisfied with it. The staff was competent.

I went to Brookdale Valley View, and I liked it very much. I was very pleased with it, except the one place that I was able to see and was available at that time was smaller than I wanted. I need a little larger place. I really would like a 2-bedroom or something like that. Also, I have pets, and I need a place to take them outside. I had lunch there, and it was nice. The staff was wonderful. One thing I really liked about it is that it is close to my son. I have a small Fiat, and they said that, as long as I could drive, I could bring it there and have it there.

Brookdale Valley View seemed to be a very nice, small facility. There are only two floors and maybe 50 rooms. It seemed like a very nice, manageable size. All of the staff members I spoke with were very friendly and seemed very caring. It is in a very good location because right across the street is a lot of shopping like a drugstore, bank, and grocery store, and a 99 cent store, which elderly people really like. The rooms were quite small, but I really liked the feeling of intimacy there.

I visited Brookdale Valley View for my aunt. The visit was very informative. Everybody was very friendly. The staff was very friendly. It was clean. They have a one-bedroom and a studio available.

Brookdale Valley View was adequate. The staff was very nice.