Oakwood Gardens Care Center

This facility was outstanding in the care and kindness my Aunt received! Not going to lie, she was a difficult patient, but all the staff were patient, kind, professional and OUTSTANDING! I'm truly grateful for all the care, therapy and hygiene needs she received while residing there. I was honestly impressed with all staff from the excellent receptionist at the front desk, the business staff and the medical staff!! Great job people! I appreciated each one of you!

My dad is in Oakwood Gardens Care Center for rehab, and I think they're great. He gets OT, PT, and speech 5 days a week. He has a nutritionist there, and they have a doctor on staff that's very accessible if you need to ask him questions. The staff has been absolutely wonderful. Every time I go, he's clean, dressed, got shoes on, his hair is done, and he's been shaved. Because of COVID I'm not allowed to go inside the building. From what I've seen in the buildings, it's clean and everything seems to be put away. They have a patio area that you can go and visit. All the patients that I've seen come out to the patio seem the same. They're clean and seemed happy. All the visitors that I've seen are smiling and nobody seems to be complaining. The staff are so helpful, so nice, and so understanding; they've been wonderful. The grounds are clean. It's an older style building, but it's well-maintained and painted. The parking lot is also well-maintained. When I called the other day, the activities director was saying that they just finished bingo and who won what. I also know that they do they do a different types of activities. One day it was something with super heroes, and another day it was Disney characters. They have a movie night. They play a lot of cards, puzzles, and a lot of group type therapies that aren't like a physical or an occupational therapy. They also call you. Like yesterday after speech, the speech therapist called me. She doesn't call me every day, but they give you an update once a week. They'll call you outside of that one update. If something has either gotten better or something's changed, then that individual person will call you. On Wednesdays, they have this lady named Stephanie call you with an update of how the week went. If something changes during the week, then the person that it changed for will call and give you an update.

I broke my right femur in October and after surgery, Denise (of Oakwood Gardens) came to Community Regional Medical Center. She came in and visited with me and got my VA insurance approved and into a semi-private room in 2 days! With just a few things-- like going from oral pills to insulin

Administration staff are very professional and friendly but there seems to be a huge discontent between medical staff and asminastration. My father missed an imporant doctors appointment on Friday 8/7 becasue medical staff where unaware. I had his LVN reschedule his doctors appointment for monday 8/10 and set up trasportation to and from his appointment. I even double checked with the medical staff on Saturday to confirm his appointment and trasportation, they stated everything was set up and he would meet me at his appointment. Unfortunately I had to call the facility to check if he was on his way and some how no one knew anything about his appointment. He was over 2 hours late to his appointment. This situation has our family rethinking this facility for his medical needs. It's trully disapointing and disheartening that my father is being treated this way.