My mom had a stroke three years ago, and we were faced with the difficult decision of finding care for her. Overall, Aegis has proven to be an excellent choice -- and truly the best quality care we could ever have asked for. The ratio of staff to residents is almost an astounding 1:1 ratio. They don't cut corners.
The place, near Nordstrom mall, is warm and welcoming with a diverse community for those with memory care issues and certainly, those without. Our deciding factor came down to Gail G., their activity director. We wanted a place where my mother could socialize and be engaged and active if she so chose to.
Gail creates an amazing monthly calendar chock-full of activities which range from discussion groups for men and women, musical and singing entertainment (she herself sings beautifully and has a background in musical theater), art and museum outings, gardening and so much more. There are also different "place" themes each month where residents can "travel" to new places and learn about different cultures.
For the holidays, Gail plans both Christmas and Hanukkah celebrations, and it is a very inclusive place where all feel welcome. It's not super religious in any way, which for us, was good -- but there is a shuttle and drivers to church or synagogue, if desired.
Because it was such a difficult decision for our family, we never felt any sort of hard pressure sales tactics like some of the other places. There was only warmth and compassion from the marketing team and Jennifer -- we truly felt that they realized it needed to be a good fit for both my mother and the family (there are five of us kids and we are all in the area).
The food is healthy and very good -- with a wide selection of daily entrees made to order. The wait staff (Norma and the other gals at breakfast), are extremely professional and friendly. They make my mother feel at home. The location is excellent and right next to 101 -- and there is a beautiful market called Paradise right next door.
My mom has two good pals, and people with whom she can socialize during meals, which she very much looks forward to. The staff is accommodating to families and family structures of all types. What I like most is the richness and diversity of the staff and their level of training. Valentine and Jenzie, both med techs who deliver my mother's daily pills (and watch over to see that she takes all), are excellent and cheerful.
There are about 125 or so residents, and it feels big enough to have a large selection of friends from which to choose (though, of course, there are far more women to men), yet small enough to be intimate without an institutional-like feel.
Highly recommended. I know it can be difficult.