Crystal Garden RCFE

Rick

Crystal Gardens RCFE was OK. We talked to the staff a little bit right there, and it seemed all right. But they didn't have an opening yet. They said maybe in a few weeks. The person that we were scheduled to meet wasn't there. I wanted to come after I got off of work on a Thursday, but he said he would rather not because of the sundowners issue with some of the dementia patients. So, we decided to go there on a Sunday between 10:00 and 11:00 and we agreed to meet. We went there but he wasn't there. So, we just talked to the staff that was there, and she was nice. We got to see a room, and it seemed kind of like a bedroom that had 2 patients. It seemed like a normal room and they had some furnishings in it and a hospital bed. We didn't see much of the place. They had an outdoor little garden that was under construction. There were some upgrades that they were doing there, so I didn't see the complete thing.

Carolyn

I toured Crystal Garden. There are way too many people for that home. The medication didn't look like it was being monitored. It wasn't locked up. It was in a cabinet that was unlocked and accessible to anybody. There were places outside that had a rebar sticking up and they just put a little plastic cup over it. There were about ten of those in the middle of this patio. It was just totally unsafe. The staff was nice, but they were busy feeding people. There were just so many people crammed into that little area. They were nice but they were overwhelmed. The food looked really good; it looked tasty. I watched them prepare it because the kitchen and the dining table are all right there, so you could see it all happening. It's just a home that they've added rooms to. However, every time I asked the staff a question that would deal with health care, he said, "Well, we're not required by law to have that."

Jeannette

My mother has moved into Crystal Garden RCFE. It's a very positive atmosphere. They really seem to care for their residents there. They engage with them in daily activities. They do extras, like the females get some extra grooming. Sometimes, they put a little lipstick on and style my mom's hair, and also they like celebrating the holidays. They have been very open to our family and even neighbors drop in to say hello to my mom. She's diabetic, so they changed up her menu. The idea was to give her the best nutrition and keep her healthy. I know that they altered her diet from what she was having at home to give her the best possible outcome for her diabetes. She's in memory care. They have dancing with music and time outdoors in their wheelchairs. They're able to go outdoors and enjoy good weather. I've also seen where they have the little stationary bike platforms, and they're able to do large motor activity pedaling. There have been no complaints. When I went to see it, the room was kept very tidy and clean. The residence itself didn't have any strange smell. It just smelled clean. There are indoor spaces and outdoor spaces for the residents to enjoy. Memory care is expensive, but the value is worth it. They offer laundry. My family is of the Christian faith, and my understanding is on Monday someone comes in to visit from the community and just has a little Bible study with them during their lunchtime. That spiritual pillar there is being considered.

Bertha

I liked the cleanliness and how caring and very kind the caregivers were at Crystal Garden RCFE. They took care of the residents there. I know they took care of my husband, even though he was only there for two months. I could tell myself, just the way he was when I would go visit him, that he felt very comfortable. They did a good job and I would recommend that place. It was very clean, although they were doing construction at that time. It's a very nice home in a very nice area and a very quiet neighborhood. They were adding more rooms to the facility and they were extending out their front patio. They had exercises, crafts, different types of games, puzzles, and other activities. They also had music where they sang. I liked that my husband was involved in all of that.