Pueblo Norte Senior Living Community

V.C. Overton

The only place I have had my mom for after-care was Pueblo Norte, and they were wonderful. I cannot say enough good things about them. They have hospice, after-care, and memory care. The facility was beautiful; the food was great. The people were absolutely wonderful. I saw them as a community and liked how they dealt with people and talked with the nurses. The nurses were very nice, very down to earth. They knew how the game is played. Some people don't want to bother with them, and other people really want to interact with them. One time, Mom was really belligerent about being bathed, and they said that they wanted me there. They wanted me to realize that no one was doing anything to upset her. Mom was carrying on terribly, and they were kind enough to call me, which they didn't have to do. The chef came to Mom's room a couple of times. He actually showed up; it's not just the nurse who came back and forth. I needed something, and they showed me the kitchen. They had everything there. It was very personal. If I had to have after-care, I would want to go there. I was heartbroken my mom wasn't going to be one of those ladies getting on the bus to go over to the casino and going here and there, that she was going to be in managed care. I've had my grandkids with me. They were always welcome. I kept them quiet, but they had a nice visiting area. They were allowed in rooms. They had service animals, people, and all kinds of stuff. My experience there was wonderful.

AngelE

Pueblo Norte Senior Living was more like an apartment complex. When we had our tour there, they were having a birthday party for someone who had just turned 90 and they were having a wonderful time. The residents seemed quite happy. I don’t remember seeing any employees there. The place was very spread out and we had to get around with a golf cart. The facility would not work for my mother because the apartments were setup for people who are ambulatory and they did not allow wheelchairs into the dining room.

Diana16

My mom was in the rehab section which was a smaller version of the skilled nursing of Pueblo Norte Senior Living Community for two and a half weeks. Pueblo Norte had a retirement section which was very nice and you could move from that retirement section into skilled nursing and they also had a separate section strictly for rehab and physical therapy and that section was extremely nice. The rehab section was a very clean place. It was beautiful and it looked like a hotel. The staff was very good. I would definitely recommend Pueblo Norte especially that rehab section.

jiggs16

This facility has assisted living, independent living, and skilled nursing. The location is good. It's on a large property and it's somewhat secluded with quiet streets. There's lots of parking and a lot of patios. They have a pool and shuffleboard courts, plus plenty of places to sit outside. They have gardens and walkways as well. The common areas inside are very clean, neat, and bright. They're not gaudy like at some of the other facilities, but they're clean and comfortable. They have a TV room, but no real library or computer room. Residents' rooms are nice, spacious, and clean. Residents can bring whatever they want to decorate the room. The staff is very nice and pleasant. If they can't help a resident with something, they'll find someone who will. They have great activities and good food. They do a lot of holiday celebrations. The residents can help decorate the assisted living facility and the skilled nursing facility for holidays. They really try to get residents doing whatever they want to do, whether that's movie nights or cards, etc. They really try to help the residents stay mentally and physically active with their activities. This facility is a really excellent place.