Forest Manor Health and Rehab

Joey Glover

Terrible and yes I’m gonna leave a bad review on every single page I can find. Cause instead of making sure my granddad was taken care of. Left him crying in pain. They act like no one knows what’s going on. First day of actual therapy, for his broke hip, they played bingo. Nothing gets done until you go up there and raise hell. Terrible. I was told 5 different things and instead of making it right they continue to argue me down and talk over me,. Don’t take your love ones here

Provider Response

Richard

The staff are truly caring and very professional. I have nothing but good things to say about the facilities which are spacious and give the feel of home. The nurses are top notch, professional, and caring. The front desk people are great and the care is sincere and respectful. This is a grade A facility and a comfort for your loved ones…the personal,one on one interaction with the business side was fantastic as well and we would recommend Forest Manor Rehab Pavillion to anyone needing care before any other facility in Northport Alabama!

Provider Response

Lisa

My mother was in Forest Manor Health and Rehab. I did not see the long-term facility. She was just in rehab and that was very nice. The employees were all very helpful and friendly and just did their jobs very well. The administration was just as important to me and they did very well too and helped, especially with her transition home. They're wonderful. They had three meals a day. Of course, you can't season food as well in these facilities, but that was her only problem. The meals that they offered were fine. The room she was in was very nice and it had a refrigerator, but there was no microwave. They had an area where they had equipment for PT, but they could also come to the rooms for those that were not able to make it there. They had beauty shops as well and they brought books to the rooms for her to read and to do puzzles or other things. Value for money wasn't disappointing.

Provider Response

Chip3

Care provided was excellent; friendly staff; adm very helpful with admissions and Medicaid qualifications where appropriate

smashley

My immediate impression of this facility was that it was extremely clean and that most of the patients appeared to be well cared for. After spending a bit more time there I realized that the upper level management, doctors, and actual nurses were well informed professionals, however, the staff who delivered the patients food and who took care of their day to day needs did not seem as caring. They treated some of the residents with less respect than I thought appropriate but I was there during a certain part of each day. The management team at this facility seems to know what they are doing and I'm sure this facility is at the very least as good as other equal facilities in the area. My loved one was unhappy during the amount of time she spent there but I don't think anyone wants to be in an assisted living facility.