(800) 558-0653

Home Instead - Appleton and Oshkosh, WI

3020 E College Ave, Appleton, WI 54915

(800) 558-0653

Verified Partner


(20 reviews)

Offers Home Care
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Reviews of Home Instead - Appleton and Oshkosh, WI in Appleton, Wisconsin


(20 reviews)

    Top rated on




    July 30, 2021

    I am a current client of this provider

    We receive care for my mother in law 3 times a week. She loves her caregiver. She takes good care of her and is a great companion. She leaves us a list for the store so we know what to get, which is helpful. We are maybe going to expand the services now that her health needs are changing.



    March 18, 2021

    I am a current client of this provider

    The provider is very cheerful and happy-always cheers me up. She does things with me I enjoy doing.



    February 17, 2021

    I am a current client of this provider

    They arrive on time and ready to go



    July 23, 2020

    I am a current client of this provider

    The agency allows my brothers and myself to spend quality time with our dad but then time to get our own things done also by being with him part of the day

    Bead Lady


    June 18, 2019

    I am a current client of this provider

    Home Instead has supplied caregivers for my husband one day a week for respite care for well as providing 24/7 care when I must be out of town. All caregivers have been very kind, helpfull, and willing to do whatever needs to be done for my husband. They not only take care of his physical needs such as toileting and dressing...but also his emotional needs by keeping him engaged in conversations about all sorts of topics. I would recommend Home Instead to anyone who must have a caregiver for their loved ones.



    December 4, 2018

    I am a current client of this provider

    We're using Home Instead for my mom. They come three days a week and assist her with meal preparation, bathing, light housework and going through her meds with her. The caregivers seem very nice and pretty good.

    I'm a fan


    February 26, 2018


    I can't believe how resistant my father was to have Home Instead come in, but he thoroughly enjoys them coming now! They are wonderful!

    Kathy Behnke


    October 19, 2017

    I am a current client of this provider

    My husband and I are very pleased with Home Instead. Our caregivers are extremely reliable and efficient. We've met many wonderful people through attending client events. Great office staff too!

    Debra S.


    January 12, 2017

    I am a past client of this provider

    Home Instead did an excellent job with helping with the care of my mother. The caregivers were very good at what they did and made her very comfortable. They were always asking if there was more they could do. They were recommended by her doctor and 2 family friends that had used their services.Thanks to them Mom could be at home where she wanted to be.

    Frank kantelberg


    November 28, 2016

    I am a past client of this provider

    Frank K. My mom , Dad and myself meet with Linda from Home Instead about 6 months before my Dads hip surgery not knowing when or if we would need their service. As it turned out we needed overnight care for mom who has dementia while my dad was in rehab. With a very short notice Home Instead arranged to have someone stay the very next night. And the next two weeks. What a great help! Maybe we will never need them again, but it is a great comfort knowing who to call

    Debbie L Sch


    November 20, 2016

    I am a past client of this provider

    Home Instead cared for my mother for over a year, until she passed away this last Memorial Day. Home Instead's philosophy of continuity was excellent! We had one primary/dedicated caregiver, and she became a part of our "family" in no time! Every time she left, Mom would kiss her hand, thank her, and say "I wish I could adopt you"! Our Personal CareGiver (PCG) took Mom to just about all her Dr's appt's. would take her for pleasure rides (which Mom SO loved), she would take time to sit and visit with Mom, but all the while kept the house tidy, Mom well feed, made sure correct meds were taken, and kept a close eye on Mom's health and changes - making sure to keep the family well informed. She even had the Home Instead nurse visit when she thought Mom needed and expert evaluation. Our PCG was with Mom right up until the day Mom passed, and cried as a part of our family. We were truly blessed to have the BEST care given, and truly feel she was our "Angel from God"!



    November 19, 2016

    I am a past client of this provider

    My care givers were a life saver for me. Having broken my wrist I had many limitations and they were gems at taking care of things that I could not do. Having help allowed me to remain in my home. Thank you!



    May 1, 2015


    Ask many questions before signing your loved one up for their services. The caregivers are great, but the office staff doesn't communicate well with each other and they miss crucial information that could seriously and negatively impact a clients health and well-being.

    Provider Response

    Thank you for reviewing us. Please know that we take your experience with us very seriously, and feedback like this helps us better identify opportunities for improvement. Your feedback has been forwarded onto our management team for review. Furthermore, we’re sorry for having missed your review at the time. We are now actively monitoring all of our reviews, and we’d like to help if we can. Please contact us if there is anything we can do.



    July 28, 2014

    I am a past client of this provider

    The care providers through Home Instead were always professional and conscientious with my mother's care. She felt towards them as family members who always had her best interests in mind. They provided knowledgeable and compassionate care at all times. They assisted with her day to day activities and accessing her medical care. They were friends to my mother and cared deeply for her.



    July 23, 2014

    I am a current client of this provider

    go ahead, call around, try private in-home care, then when your'e done challenging yourself & risking your loved one; call Home Instead 1 call did-it-all I'm 'remote' from my family, but NEVER doubt they are in capable, experienced hands when you see employees that STAY for 15+ years, its because they are being treated well - a happy employee makes for a happy family member!

    Far away


    March 22, 2014


    Home Instead provided excellent in home care for my mother after a fall on the ice this past winter. Since I do not live in the same city as my mother Home Instead provided me with reassurance on how she was doing as well as the progress she was making. Having them there to help her with her activities of daily living was truly a blessing. She enjoyed their friendship as well and I think their visits were something that helped my mother mentally improve to where she could be independent again. I would use the service again if needed without hesitation

    Family in need


    July 20, 2013

    I am a current client of this provider

    We felt, right from the start that our relationship with Home Instead wasn't just a business contract but a caring supportive friendship.



    February 24, 2013

    I am a current client of this provider

    Home Instead is a wonderful organization that is truly dedicated to the best in-home care possible. The personnel are universally capable, caring and warm. We have had a rotation of four caregivers, with three others filling in at times, and all of them have been wonderful for my father who has dementia.



    February 22, 2013

    I interviewed this provider

    I have interviewed the staff of Home Instead and have found them to be caring, sensitive, highly trained individuals. I am looking for in-home care for my aging parents and am contracting with Home Instead to provide that. They are very willing to listen to all of our requests and even more so, able to fulfill them. Very excited to begin this partnership with a company so dedicated and so loyal to helping enrich the lives of seniors.



    December 3, 2012

    I am a past client of this provider

    20-25% of caregivers assigned to us were incapable of doing their job and either caused physical pain or created a physically dangerous situation.

    Provider Response

    Thank you for your feedback. We take matters like this very seriously and have passed this onto our management team. While we weren’t actively monitoring reviews at the time of your feedback, we now have a team in place to help in cases like this. Please contact us if there is anything we can do to help.

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    Services and Amenities of Home Instead - Appleton and Oshkosh, WI in Appleton, Wisconsin

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Appleton and Oshkosh, WI in Appleton, Wisconsin

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Appleton and Oshkosh, WI

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