This is my mom's first caretaker, and it's helped her out a lot.
They call me right away if the caretaker can't make it.
Provider Response
Suzie, We're so glad we can take care of your mother and that you've been pleased with our services.
Call
(800) 973-1841
Reviews of Visiting Angels of Tacoma and Olympia
Home Care Reviews for Visiting Angels of Tacoma and Olympia
June 30, 2021
I am a current client of this provider
June 28, 2021
I am a current client of this provider
I get to know the caregivers, and they are good for me. They are helpful.
They care for me, and they are good, I like the people I have.
Provider Response
Bill, We work very hard to find caregivers and clients that enjoy working together. We are so glad to hear you enjoy your caregivers and that you are well cared for.
June 21, 2021
I am a current client of this provider
They are keeping her alive.
They have no one to fill in when someone is sick. The caregiver is excellent.
Provider Response
Jennifer, thank you so much for trusting Visiting Angels to care for your mom. We are thrilled that you like her caregiver and that we can help keep your mom in her home where she's comfortable.
June 16, 2021
I am a current client of this provider
It's never that pleasant to have someone else giving you that treatment. We like the service of the people that come.
They seem to have their act together.
Provider Response
Gerry, We are so glad that you are pleased with our services and our caregivers.
June 09, 2021
I am a current client of this provider
They do so much for me. They do things I can't do anymore.
They come when they say they will, and they get here on time.
Provider Response
Wanda, thank you for being a long time client of Visiting Angels! We're so glad that we can help you and your husband and that you have trusted us to care for you for many years. We hope that you will tell friends and family about Visiting Angels!
June 09, 2021
I am a current client of this provider
She helps him takes his meds and he likes her personality.
They have good communication and we can always resolve issues.
Provider Response
Deborah, Thank you for the review! We are so happy we are able to be there to give you peace of mind that your father is well taken care of.
March 15, 2021
I am a current client of this provider
They have been a big help doing all sorts of things and rearranging furniture.
I like that they are on time.
Provider Response
Hello Bruce, We are happy to hear that you have enjoyed your experience with Visiting Angels and our caregivers!
March 15, 2021
I am a current client of this provider
The caregiver does not always come on time because of the traffic.
I like that the caregivers are personable.
Provider Response
Hi Dee, please contact our office about the tardiness of your caregiver. We would be happy to address this issue with your caregiver. We are glad to hear that they are personable though.
March 11, 2021
I am a current client of this provider
They have been dependable and they were trained well. My caregiver is simply a nice person who knew what they are doing.
They are dependable and we know where we stand. The billing was easy and I have a good caregiver.
Provider Response
Carole, we are so glad that you feel your caregiver is well trained. We put a lot of time into training. Thank you for letting us care for you.
March 11, 2021
I am a current client of this provider
They bend over backwards to fill in shifts so that my mom gets that care.
I like how they give great quality care and companionship for my mom.
Provider Response
Nancy, Thank you for leaving Visiting Angels of Tacoma! We are thrilled to hear that you are happy with our services and our caregivers!Thank you for giving us the opportunity to provide care for you.
March 05, 2021
I am a current client of this provider
They have helped me with my housework to help make my living more comfortable.
I like that they are honest and fine people.
Provider Response
Rosemarie, we are so glad that we are able to help you live more comfortably. Thank you for letting us care for you.
March 05, 2021
I am a current client of this provider
They could help my mother more with eating, she is losing her appetite and doesn't eat much.
I like that they are professional and that they follow through. They are reliable.
Provider Response
Penny, we would be happy to help your mom with eating. Please contact your mom's case manager at the office so that we can work on this issue.
March 04, 2021
I am a current client of this provider
The agency has made my life easier by providing an aide for me every week for a couple of hours.
I like the paperwork they do for me for my reimbursement.
Provider Response
Elmer, Sorry to hear that you don't feel that your caregiver has the right personality. Please give us a call and we would be happy to work with you to find a caregiver that is a better fit.
March 04, 2021
I am a current client of this provider
The aide knows how to do everything that I know.
They stop by every once in a while to see how I am doing.
Provider Response
Joan, we are glad to hear that your caregiver is knowledgeable and well trained. Thank you for letting us care for you.
March 04, 2021
I am a current client of this provider
They are friendly.
I like their communication.
Provider Response
Thank you Jared! We are happy to hear that you enjoy working with us.
March 03, 2021
I am a current client of this provider
They take care of the everyday household things and reminding me of my medication.
I would tell a friend that they work really hard to get somebody here when they need to be here.
Provider Response
Bev, thank you for being willing to recommend our services and letting us care for you.
March 01, 2021
I am a current client of this provider
The transportation provided has helped him the most.
I like that we were able to find a good caregiver for my dad. The schedulers were good about sending us people until we found one that fit.
Provider Response
Kara, we are so glad you enjoyed working with our team and that you finally found a caregiver who was a good fit.
December 28, 2020
I am a current client of this provider
I need to have them here more often, but I can't afford to have them more often.
Their office staff needs to improve their communication.
Provider Response
Hello Marilou, Thank you for taking time to gives us a review. We are happy to that our services we provide are helping you. We always try our best to provide great customer services for our clients and their families. If you ever have a problem please do not hesitate to talk to your Case Manager or call the office.
December 14, 2020
I am a current client of this provider
It allows me to get out of the house, while my husband gets care.
I like our caregiver which helps us out in the services.
Provider Response
We are glad that you like your caregiver and that you are able to get out while the caregiver is there. Thank you for trusting us to care for your husband.
December 09, 2020
I am a current client of this provider
The services help me a lot. It has improved my daily life considerably.
The cost is hard for a lot of people. There is also quite a range in training that the caregivers have.
Provider Response
Don, I am so glad that Visiting Angels has been able to improve your daily life. If you ever have an issue with a caregiver please let the office know.
December 04, 2020
I am a current client of this provider
I don't have to do what they do. I was his caregiver, but now they do what I did.
They could not change their scheduling around.
Provider Response
Molly, thank you for trusting us to care for your loved one. We are so glad you are happy with our services.
December 02, 2020
I am a current client of this provider
Without Rose, it would be really bad.
The person who helps my wife has become a good friend to her. Her name is Rose.
Provider Response
I'm so glad that you and your wife look forward to your Angel coming to visit. Knowing that we brighten our clients' day is why we do this. Thank you for trusting us to care for your wife, and please tell your friends and family about Visiting Angels!
December 02, 2020
I am a current client of this provider
The services provided by Visiting Angels have been a high impact because we are able to get someone to stop by the client's home.
I would recommend Visiting Angles because they seem like they have all that is needed to provide the care.
Provider Response
Thank you for recommending Visiting Angels! We take a lot of pride in helping seniors stay in their homes and helping improve their quality of life.
December 01, 2020
I am a current client of this provider
They keep me safe.
They are dependable.
Provider Response
Thank you for trusting Visiting Angels with your care. We are glad that we have been able to provide you with dependable care.
December 01, 2020
I am a current client of this provider
They show up everyday.
I always get the same caregivers and I am comfortable with that. They are responsive to what I ask for.
Provider Response
Cathy, We are glad that we can provide you with reliable care that meets your needs. Thank you for trusting Visiting Angels with your care.
December 01, 2020
I am a current client of this provider
They helped me get in and out of the shower and helped me shower. They helped me get dressed too.
I like the care that I got. They are caring, loving, and professional but still show compassion.
Provider Response
Betty, thank you for trusting Visiting Angels to provide care for you. We are thrilled to hear that you find your caregiver(s) compassionate and professional. We work hard to find the best caregiver for each client's individual needs.
December 01, 2020
I am a current client of this provider
I am a wheelchair bound person, so I depend on them for just about everything.
The people are really excellent. They are well qualified and really caring.
Provider Response
Etta, thank you for trusting Visiting Angels with your care. We are thrilled to hear that you find your caregivers to be qualified and caring. We take a lot of time making sure that we train our caregivers well.
December 01, 2020
I am a current client of this provider
Once a week they give her a shower. She can't do it herself. She needs a lot of attention.
We have been using them for 4 years now. All the caregivers they send are very good.
Provider Response
Rosa, Thank your for the review! It is a pleasure to have you as a client and that you are enjoying your caregivers. We are happy to hear that us being there and providing care has made a difference!
September 29, 2020
I am a current client of this provider
They make it to where I can actually participate in life.
Their caregiver is very courteous and caring to my needs.
Provider Response
Brad, We are so glad that Visiting Angels has been able to help you live your life. Thank you for being a client!
September 24, 2020
I am a current client of this provider
I feel we wound't be able to do without them. I think they have all done well taking care of my husband. I appreciate that my husband feels comfortable and safe with their care.
I think the caregivers have been excellent.
September 24, 2020
I am a past client of this provider
I don't live in the area with my dad, but from his feedback they met his needs.
They were a very good company. They communicated quite a bit and are competitive in prices.
Provider Response
Christian, Thank you for the review! We are happy to hear that you enjoy our caregivers that help with your father! We know they love being able to visit with him and help in any way they can.
September 23, 2020
I am a past client of this provider
The way they interact with my dad made my life easier. That's been very healthy for them.
They're very prompt and professional. I like the responsiveness of the main office. I've been mostly fortunate with the gals that have come.
September 22, 2020
I am a current client of this provider
My life is pretty hectic, so what they provide could not make my life easier. They are polite.
They take very good care of my mother first of all. They are friendly.
September 16, 2020
I am a current client of this provider
They transport her and are there with her.
They are good at communicating.
Provider Response
Hi Lori, we're so glad that you're pleases with our services. Thank you for being a client.
September 08, 2020
I am a current client of this provider
I like their personalities and character.
I have already recommended them. I like that they will sing, joke, and walk with my mom.
September 08, 2020
I am a past client of this provider
They gave him a quality life right to the point where he passed. They gave him a reason to live. He looked forward to their visits.
I like the personalization that they have. I like deal with the staff. I didn't feel like an item, but a person dealing with a person.
Provider Response
Hello Nancy, Thank you for the lovely works and recommending us! It is are pleasure to be able to help out as much as we can. Our staff appreciates your review!
September 01, 2020
I am a past client of this provider
He lived with my husband and I, and they meet all the needs we had with him.
I think the managers communicated continuously and checked to see if everything was going okay. They were very detailed and attentive.
September 01, 2020
I am a current client of this provider
I like that she will come in and quickly assess what needs done. I appreciate that she gets right to work when she is here.
The people we have had in so far have been great. I like that they are friendly, competent, hardworking, and don't waste time getting things done.
Provider Response
Bob, We are glad to hear that you like your caregivers! Thank you for being a client.
June 29, 2020
I am a current client of this provider
They take me out, and they drive me around, like I want.
They are doing just fine. They come and take me places.
June 29, 2020
I am a current client of this provider
They are very caring towards him.
They are very caring and pay attention to the patient's needs.
June 29, 2020
I am a current client of this provider
Change the days they come. Right now they come on a Wednesday and a Friday so there is only one day in between. It would be better if they came on a Tuesday and Friday.
They could improve the times they come. They come on the wrong days, it is not the best days.
June 26, 2020
I am a current client of this provider
It saved me a lot of heartache.
I liked that they were friendly and efficient.
June 18, 2020
I am a current client of this provider
They keep the house clean for me.
They are very well trained and able to do what I need done.
Provider Response
Donald, Thank you for leaving us a review! We are happy to hear you are pleased with our services and our caregivers!
June 05, 2020
I am a current client of this provider
The provider is able to help him with some of his daily personal care. They make meals and then clean up after.
They are very concientous. If we need any adjustments they are here to work with us.
March 30, 2020
I am a current client of this provider
They get along fine. She sits with him the whole time.
I just think they should have more staff available. It depends on the caregiver you get. My dad has to be moved physically and a lot of people can't do that.
Provider Response
Mary, We work hard to find great caregivers, as you mentioned not every caregiver is capable of doing lifts. We do offer continuing education classes at no cost to our employees so that we can get more caregivers that are capable of doing the more difficult tasks. Thank you for trusting us with your dad's care.
March 20, 2020
I am a current client of this provider
They really make the effort to be pleasant in providing service. They are reliable and show up when they come.
I like that they are friendly and professional with what they do.
Provider Response
Melody, we are glad to hear that you find our caregivers reliable, friendly and professional. Thank you for trusting us to care for your loved one, we hope that you will tel your friends and family about Visiting Angels!
March 20, 2020
I am a current client of this provider
They show that they care and I have no complaints.
They care about their clients.
Provider Response
Maxine, we are so glad that our compassion for our clients shows. We really do care about our clients and want them to have the best care, thank you for trusting us to care for your loved one.
March 18, 2020
I am a current client of this provider
They could charge me less money.
I like my health care worker because she is always on time and punctual and does a thorough job.
Provider Response
Peter, we know that home care can be pricey. Visiting Angels' prices are inline with Medicare and Veterans Administration prices, as well as other home care agencies. We are happy to hear that you enjoy your caregiver and that she is professional. Thank you for trusting us with your care, we hope that you will let your friends and family know about Visiting Angels.
March 17, 2020
I am a current client of this provider
They free me up, they make it so my time is more free.
I like the caregivers and the care they give to my mom and the company.
Provider Response
We are so glad that we can provide respite care for you. Being a full time caregiver for a family member isn't easy, thank you for trusting us to care for your mom. We hope that you will tell friends and family about Visiting Angels!
March 17, 2020
I am a current client of this provider
They do pretty much everything for him. He has Parkinson's. He's on hospice as well.
They provide quality care.
Provider Response
Thank you for trusting us to care for your loved one. We're glad that we can assist during this difficult time. We hope that you will tell your friends and family about Visiting Angels.
March 04, 2020
I am a current client of this provider
They've had a positive impact. We had a problem with one caregiver that was caught stealing, so they can screen their caregivers a little better.
I like what they're doing.
Provider Response
Scott, we're glad that we have had a positive impact. We care about our clients and want to provide the best care possible. So sorry to hear that you had an issue with theft. We do background checks on all of our caregivers, require them to be fingerprinted, pass a drug test, obtain their state license within 200 days of hire, and do updated background checks every two years. Thank you for continuing to trust us.
March 03, 2020
I am a past client of this provider
She looked forward to it, and even though she had dementia, she would remember our caregiver.
I have recommended people to them because I like the care that my mom got, which was above and beyond.
Provider Response
Jerie, So glad to hear that your mom enjoyed her caregiver. We appreciate you recommending us to others. Hearing that we helped someone in a difficult time is why we do what we do, thank you for trusting us with your mom's care.
December 28, 2019
I am a current client of this provider
My sister is very difficult, and they are very wonderful with dealing with her.
They are just always available, and they are very compassionate.
Provider Response
Hello Jan, Thank you for reviewing Visiting Angels! We are pleased to hear that you and your sister are happy with are services! Thank you for letting us care for your loved one!
December 26, 2019
I am a past client of this provider
They could have someone else that speaks German.
They return phone calls but it can be hard to match caregivers with clients.
December 20, 2019
I am a past client of this provider
The gal that we had was excellent. She took her for a ride.
They are very helpful and easy to deal with.
December 17, 2019
I am a current client of this provider
If I didn't have the caregiver, then I would have to be there for him always.
I love the caregiver that I have for my husband because she understands and is very thorough.
December 17, 2019
I am a current client of this provider
My dad's care provider is amazing, and I have actually learned from her how to take better care of my dad.
My care provider is really good. She is understanding of situations.
Provider Response
Hello Debbie, Thank you for leaving us a review! We are so happy we are able to come in an help your loved one! We know that Dementia is a very difficult and we are thankful we can be there to support you!
December 17, 2019
I am a current client of this provider
They take care of him, and they take care of his needs.
They are very good, and they take care of my husband the way they should, and they do what they are supposed to do.
December 04, 2019
I am a current client of this provider
They drive her to the store and take her on walks.
There are a few days where they had no one to send, so my mom was alone.
December 03, 2019
I am a current client of this provider
I know that someone is taking care of my loved one, so I do not worry as much.
They are friendly and professional.
December 03, 2019
I am a current client of this provider
In addition to taking care of my mom, she also takes care of the household and the environment around my mom. The caregiver looks beyond the person.
The agency itself is very responsive, and they communicate well. I do not like the management. The caregivers aren't allowed to make any decisions, and they are held tightly back.
December 02, 2019
I am a current client of this provider
There is uncertainty of the caregivers who are coming. There were a lot of people calling in sick.
We've had some trouble with communication with the main office.
September 26, 2019
I am a current client of this provider
They help with cooking.
They come and cook dinners.
September 25, 2019
I am a current client of this provider
It gives us peace of mind that someone is coming in the morning 3 days a week. We know that she is not in bed and not on the floor. It has given me a peace of mind.
I like the office and how they coordinate care based on my parents, and mom in particular right now. I like how they customize their care plan.
Provider Response
Denise, Thank you for your review. We do our best to match needs of the client to caregiver. We are so happy to hear that you know your mother is being taken care of. It is an honor to be working with both of you.
September 24, 2019
I am a current client of this provider
The services help my mom not have to take as much time off work to care for my grandma.
My grandma has two different caregivers, and they take time to socialize with her. It's really nice to see her socialize because she doesn't get out much.
Provider Response
Janet, Thank you for sharing your experience with Visiting Angels! We are happy to hear that your caregiver has been providing great care for you!
September 23, 2019
I am a current client of this provider
They keep my mom at home, where she likes to be. It helps me to know that she is being well taken care of.
They have been very cooperative in helping her, even when she is in a storm. They help keep us up to date on what is going on. They are always able to accommodate us into their schedule.
Provider Response
Maggie, Thank you for taking time to give us a review! We are so happy that we are able to provide services to keep your mom at home and your mind at ease. We are honored to be able to have as a client!
September 20, 2019
I am a current client of this provider
They are doing everything that she needs right now. They help her with cleaning up, but the main thing is that they get her out into society. They take her shopping and take her on day trips.
I like that the caregivers have been really good with her, and they have become really good friends.
Provider Response
Garry, Thank you for taking the time to give us a review. We are happy that our caregivers are having fun with her while they are caring for your loved one.
September 18, 2019
I am a current client of this provider
The caregivers do well at providing companionship and transportation for the client.
I think that the agency is experienced, and they seem to know how to do the work that they do.
September 16, 2019
I am a current client of this provider
They have helped me the most by having organization and preparing my food.
I like that they meet my needs.
September 16, 2019
I am a current client of this provider
I just have them once a week for a shower, and that is a big help for me.
I would like to see their billing improved. They bill me every week, and I can hardly get around to it.
Provider Response
Thank you for taking the time to right us a review! We are very happy that we were able to find a good caregiver that best fit the needs of your loved one.
September 16, 2019
I am a current client of this provider
They have helped the most by showing up. They help around the house.
I like their services, and I have no complaints about them.
June 27, 2019
I am a current client of this provider
It has allowed me to get out of the house and get some relaxation. I have an appointment. It makes it nicer for my dad when going to doctor's appointments and at home.
They are reliable absolutely most of the time. I have been able to call within a couple days notice and get people to come. The quality is really good. I have always had good people. They pick the cream of the crop.
Provider Response
Hello Alton, Thank you for leaving us a review! It is great to hear that you are pleased with our services and that we are able to help out in any way we can! Our caregivers love being able to care for your dad.
June 24, 2019
I am a current client of this provider
They could give him more strength.
They are prompt.
Provider Response
Russell, Thank you for leaving us a review! Please contact your Case Manager to talk about how we can give you more strength. We want to be able to give you the best care possible.
June 24, 2019
I am a past client of this provider
The services gave our family a little break.
If someone needs a little supervision and companionship, this agency would be excellent.
Provider Response
Thank you for leaving leaving us a review! We are blessed that we were able to take care of your loved one and that you were happy with our services!
June 24, 2019
I am a current client of this provider
They give relief for a couple hours a week.
They are consistent.
Provider Response
Darlene, Thank you for reviewing Visiting Angels! We are happy to be able to help you in your home!
June 24, 2019
I am a current client of this provider
Over the years I have had to have them, they kept changing people on me for no reason.
I don't like what I've heard from different people of what they put their help through. It's about the company and their people.
Provider Response
Thank you for taking a moment to share your experience with us. We value your opinion.Our goal is to provide each one of our customers with the best care possible,so if this has not happened,we encourage you to give us a call and speak to our Operations Manager,Terry,so that we may have the opportunity to resolve any problem that has arisen and address any specific concerns you have.
June 17, 2019
I am a current client of this provider
The caregiver takes care of my husband. She has comfort things that she does and she is very talented.
We absolutely love our caregiver.
Provider Response
Dick, Thank you for leaving us a review! We are happy to hear that you are enjoying your caregiver and that she is providing great care to you!
June 17, 2019
I am a current client of this provider
She is here once a week and I wish I could have her more. I like having her here because she makes my day better and more fun.
I am very happy with their skills. I like that my caregiver is easy to talk to and a lot of fun. We like the same things and to talk about the same things.
Provider Response
Kay, Thank you for leaving us a review! We are pleased to hear that you are enjoying Traci! She is a great caregiver and we love having her as one of our Angels!
June 17, 2019
I am a current client of this provider
I think they do everything, but I wish they would take insurance because $73 for two hours is a bit too much.
She is great. I love how she does everything. She does housework for me.
Provider Response
Hello Rose, Thank you for leaving Visiting Angels a review! We are happy to hear that you are enjoying our services. unfortunately all agency to do accept insurance but we do take long term care insurance and have a contract with the VA for veterans. It great to hear you are happy with your caregiver!
June 17, 2019
I am a past client of this provider
They made life my easier and more comfortable. I was taking care of my loved one, which took much of my time, and our caregiver took a big load off my shoulders.
Most of my answers are based on her caregiver. The caregiver we had is a Christian, she can do everything, she talks to her, and helps her socially and physically. She was able to see things that needed to be done and did them. She was self directed.
Provider Response
Hello Carolyn, Thank you for leaving us a review! It is great to hear that you were pleased with our services and that Christian did a great job providing care for your loved one. It was a real honor that we were able to help you and your loved one.
June 17, 2019
I am a current client of this provider
They are really good about having the same people come so he doesn't get confused.
They are very caring, and they know what to do. They are self motivated. They do things we wouldn't event think of or ask for.
Provider Response
Arthur, We are pleased to hear that you are happy with our services. Our caregivers really go the extra mile to provide the care that someone deserves! We appreciate your review!
March 28, 2019
I am a current client of this provider
There's nothing they can do. It comes down to money.
I would like to see more than one caregiver that is qualified and trained to provide the care.
March 25, 2019
I am a past client of this provider
They could have given more thought to matching us.
At the end, we got a new caregiver and they didn't seem like they were trained well.
March 21, 2019
I am a current client of this provider
They are very helpful. I was able to get out, do some things, and stay gone for a longer period of time. I was able to catch up with friends and coworkers.
They're very friendly, and they follow up. They explain things, and they take good care of my husband. They are happy.
Provider Response
Donald, Thank you for leaving us a review! We are happy to hear that you are pleased with our caregivers and staff! We do our best to provide the care that your loved one deserves!
March 20, 2019
I am a past client of this provider
That was good because I could get out of here.
Some of the caregivers we had need some motivation. One of the caregivers was great and just unbelievable. Some of them need to improve.
Provider Response
Leslie, Thank you for leaving us a review. We are happy to hear that you did like one of your caregivers that helped provide care. We do our best to make sure that all of our caregivers take all updated skills classes, refresher courses and are in full communication with staff when they need help or have questions.
March 20, 2019
I am a current client of this provider
I wouldn't be able to get around without them.
Everything that needs to be done is done well and they know what they are doing.
Provider Response
Carol, Thank you for reviewing your experience with Visiting Angels Tacoma/Olympia! We are pleased to hear that your caregiver is perfect for you and providing the help that is needed for you and your home!
March 19, 2019
I am a current client of this provider
My caregiver is thorough.
The gal that I have, Karla, is terrific. She is punctual.
March 19, 2019
I am a current client of this provider
They have made life easier by doing the things that I ask them to do.
I like that they have had the same girl here for the last year, which is important for my loved one.
March 18, 2019
I am a current client of this provider
They help me get rid of some of the normal activities that I have to go through.
She is helpful, energetic, and pleasant to be around.
Provider Response
Hello Mary, We are happy to hear that you are enjoying your caregiver and that she is helping in any way that she can. We are honored to be able to provide care for you!
March 18, 2019
I am a current client of this provider
Because they come, I am not alone, and that is the biggest thing.
I have been very pleased with them. I have had no problems with them. My caregiver comes one day a week and is there for whatever I need. She will take me to the store or make my bed.
Provider Response
Helen, Thank you for telling us more about your experience with our Angels. We know that they look forward to coming over to help out any way they can!
December 22, 2018
I am a current client of this provider
I don't have to worry about my mother.
I can count on them.
Provider Response
Hello Sandy, We are honored to be able to provide care for your mother and help out as much as we can!
December 22, 2018
I am a past client of this provider
He was pretty independent, but they tried to helped him out.
We were involved in the initial selection of them.
December 18, 2018
I am a current client of this provider
I think that they need to match people to my personality and interests.
Visiting Angels needs to respond better to emails.
December 17, 2018
I am a past client of this provider
They helped us most by taking care of Joan and her dog and by helping around the place.
They were professional, very helpful, and caring.
December 17, 2018
I am a past client of this provider
They provided good company.
There was one lady that I liked to talk to.
December 15, 2018
I am a current client of this provider
They make sure she is being taken care of, taking her medicine, and they do things that she can't do anymore.
I have never had any problems. They take good care of my mother.
December 15, 2018
I am a current client of this provider
They are very reliable.
We are very happy with the individual care we are getting.
December 15, 2018
I am a current client of this provider
It helps me keep my sanity. It is helpful to have someone else bathe them, clean the house, and do laundry.
They are friendly, knowledgeable, and helpful. They treat the folks like real people.
Provider Response
Carol, We are happy to be able to help your loved one and be able to give you peace of mind that those tasks get done!
December 15, 2018
I am a current client of this provider
It gives us a break.
They're really attentive.
December 15, 2018
I am a past client of this provider
They helped with things around the house.
They were very easy to work with and they provided exactly what we needed.
December 15, 2018
I am a current client of this provider
I have less concerns about my loved one's care, as I know the caregiver is helping and they communicate with me.
I appreciate the good communication and level of care. I also like the flexibility of scheduling. Their follow up is also great.
October 01, 2018
I am a current client of this provider
It has given me a complete peace of mind knowing that someone is there that is knowledgeable and dependable. I don't have to worry anymore.
They are dependable and they have listened to my concerns. I can give them directions for her meals.
September 28, 2018
I am a past client of this provider
It was very frustrating for my mother, it created more stress than we wanted her to endure.
If someone was really needy and required someone to oversee what is being done, that might be helpful. We weren't satisfied with what we got.
Provider Response
Thank you for taking a moment to share your experience with us. We value your opinion. Our goal is to provide each one of our customers with the best care possible, so if this has not happened, we encourage you to give us a call and speak to our Operations Manager, Terry,so that we may have the opportunity to resolve any problem that has arisen and address any specific concerns you have.
September 24, 2018
I am a current client of this provider
I don't think there is anything they can do better. The girl coming is very young, but is very efficient. She doesn't have a lot of experience, but she takes it seriously.
My caregiver is very dependable.
September 21, 2018
I am a current client of this provider
Their care for Richard is limited but helpful.
I like the caregiver.
Provider Response
Patricia, Thank you for the review! If there is anything you ever need please contact us and we will be here. It has been a great pleasure taking care of Richard!
September 20, 2018
I am a current client of this provider
They take my father shopping and out of the house.
The caregiver does an amazing job.
Provider Response
James, Thank you for reviewing Visiting Angels Tacoma/Olympia! We are happy to hear that you have enjoyed your experience and love your caregiver! It has been a pleasure taking care of your father.
September 20, 2018
I am a current client of this provider
It has helped me a great deal.
They have excellent services.
September 20, 2018
I am a current client of this provider
It's helped my husband and me out because it's a long drive. I try to drive out once a week, but it's nice to know someone is visiting my mom and taking her out.
I haven't met the lady, so I don't know them really. When I talk to the caregiver on the phone, she seems like a caring person.
Provider Response
Deena, Thank you for sharing your experience with Visiting Angeles Tacoma/Olympia. Our caregiver loves visiting with your mother and taking her out as well.
September 19, 2018
I am a current client of this provider
I like the help because I have two people I have to care for. Any household help they give me cheers me up. I don't have enough time to do the things I want to do, so anything, from a washed off counter or meal prep, really helps.
I would like the Visiting Angels to be more assertive in taking the role rather than me assigning tasks. I would like them to make their care more affordable.
Provider Response
Thank you for taking time to share your experience with Visiting Angels Tacoma/Olympia. Please contact your Case Manager to discus your tasks and any other concerns you may have. We are very happy to be able to have our Angels come and help out in any way possible!
September 19, 2018
I am a current client of this provider
They could have a greater impact on my life by providing more people that are trained and experienced people.
Visiting Angels does not have enough people trained with what I need. One of my caregivers is excellent and the other seems inexperienced.
Provider Response
Ted, Thank you for taking time and giving us a review! We enjoy caring for you as one of our clients. Please contact the office, and we can further discuss your care and needs.
September 19, 2018
I am a current client of this provider
I can't find anything wrong with my caregiver. I wait for her every day, and she just tells me what's going on and what we are going to do next. She is a little bit bossy, but it's good for me to be bossed.
They do more than they are asked to do. They go above and beyond. They are just amazing. I can't say enough good things about them.
Provider Response
Kay, We are so pleased to hear that you are loving your caregiver! Maggie enjoys coming to your home and helping you in any way you need! Thank you for taking your time to review Visiting Angels! It has been a pleasure having you as a client!
September 19, 2018
I am a current client of this provider
They have very knowledgeable people and they are on time.
I tell people that they will like it if they try it.
Provider Response
Donald, Thank you for the review!
September 17, 2018
I am a current client of this provider
They are great when my brothers and I can't be there.
They are very thorough in their interview process to know what is needed.
Provider Response
Suzy, Thank you for taking the time to review Visiting Angels Tacoma/Olympia! It has been a privilege taking care of your loved one!
September 17, 2018
I am a current client of this provider
I am 90 years old. I really do need someone and I'm wobbly on my feet.
They always come on time.
Provider Response
Elinor, We are so happy we are able to provide services that help you! We love having you as one of our clients and our caregivers enjoy helping you!
June 26, 2018
I am a current client of this provider
The caregiver is a quick learner and she takes ahold of the situation and does a good job of handling it.
I like the management because they are very friendly, approachable, and very reachable.
June 25, 2018
I am a current client of this provider
I could actually get something done and get out and do things that I had to when they were here.
They were fantastic. They are polite courteous, and my caregiver was the best I could expect.
June 18, 2018
I am a past client of this provider
It made my life easier because I didn't have to be the full 24 hour caregiver.
They were competent.
June 15, 2018
I am a current client of this provider
They just did everything that I wanted like clean the house, wash clothes, and make meals. They do everything for us.
They do a good job, and we like everyone that we have.
June 15, 2018
I am a current client of this provider
Just a overall change in lifestyle is better. They've really become a friend to my mom.
They have great quality of caregivers in the home.
June 15, 2018
I am a current client of this provider
It gives me a break from the caregiver and I know that my loved one is in good hands and being treated respectful.
They're very thorough and the caregivers are very knowledgeable.
June 14, 2017
I am a current client of this provider
Rochelle Flores is my father, Robert Westfall's care giver and she is absolutely amazing. My dad would not be as well as he is right now with out her.
Provider Response
Thank you for reviewing Visiting Angels Tacoma & Olympia. Rochelle is a rockstar! We are happy she has assisted the improvement of your dad's health.
May 30, 2017
I am a current client of this provider
I met three different caregivers from Visiting Angels who were all very warm, receptive, and helpful. They helped my father-in-law shower and came in at night sometimes so we could get some sleep. The experience was very positive because not only were they responsive to my husband and I, but also my father-in-law seemed to have enjoyed their company.
Provider Response
Thank you for sharing your Visiting Angels experience. Those caregivers also enjoy spending time with your father-in -law. We are grateful for the opportunity to assist the client and provide respite time to your family.
May 18, 2017
I am a current client of this provider
Christine has been providing care for Mrs. B. for several years. She has been a perfect fit for my mother, understanding her needs and providing the exact care at the right time. She is the best and we are grateful for her.
Provider Response
Thank you for sharing your experience with Visiting Angels. Christine is a compassionate and knowledgeable caregiver, who provides excellent care. We are happy that your mom is enjoying Christine as her caregiver.
May 04, 2017
I am a current client of this provider
Excellent care! Christina B.
Provider Response
Thank you for reviewing Visiting Angels!
March 17, 2017
I am a current client of this provider
Cleaning, taking the dog to the vet. Jennifer does a great job.
Provider Response
Thank you for reviewing Visiting Angels. We are happy to hear Jennifer is helpful in assisting you.
March 03, 2017
I am a current client of this provider
Visiting Angels has been great and I would recommend to anyone in need of caregiving services. They are flexible and responsive if scheduling issues arise and they very rarely do. We will continue to use their services as long as needed.
Provider Response
Thank you for reviewing Visiting Angels! We are pleased to know you are happy with the service provided and grateful for the opportunity to meet your care needs.
February 21, 2017
I am a current client of this provider
She takes very good care of Barbara.
Provider Response
Thank you for reviewing Visiting Angels! We appreciate your feedback.
February 18, 2017
I am a past client of this provider
Excellent, kind, caring, innovative, and hardworking. Goes over and above. Does far more than required. All-in, focused, highly competent, resourceful, loving, interested, committed, intelligent, wants to do her best, honest, and with integrity. Great. She excels! Nina F. is tops!
Provider Response
Thank you for your review! Visiting Angels strives to exceed our client's expectations everyday, in every way. We are pleased to hear how attentive and professional Nina F. has been for you. Thank you the opportunity to provide you with great service.
January 31, 2017
I am a current client of this provider
Alicia is a fill-in Angel. She always shows up bright and cheerful.
Provider Response
Thank you for reviewing Visiting Angels. We are pleased to hear that you are happy with your caregiver Alicia.
January 27, 2017
I am a current client of this provider
Visiting Angel's Karen is an excellent, competent, and caring supporter for my mom, Jean. She is a Godsend and both my mom and I appreciate her professionalism. We could not have asked for a better helper and thank you for providing her.
Provider Response
Thank you for reviewing Visiting Angels of Tacoma. We are pleased to know how helpful and professional Karen has been with your mother. Karen embodies many of the Visiting Angels values. Thank you for the opportunity to provide your mother with excellent care.
January 18, 2017
I am a current client of this provider
Rick is very pleased with the care Alicia offers him through the night. She has a great way of helping to relax. She is skilled with using pillows to support and cushion him. She is incredibly kind and competent and this makes him feel safe and rest more peacefully.
Provider Response
Thank you for reviewing Visiting Angels Tacoma. It is wonderful to hear how well Alicia is assisting you in your home. We are grateful for the opportunity to provide you with quality care.
January 18, 2017
I am a current client of this provider
Excellent. I never thought that my in-home care could be so wonderful as I approach my ending days with cancer. God is blessing my life.
Provider Response
Thank you for reviewing Visiting Angels. We are grateful for the opportunity to assist you during this time.
January 11, 2017
I am a current client of this provider
Christine is an outstanding caregiver. She always arrives on time and is very pleasant when she enters the house. She performs all chores required of her in cheerful and caring manner and always asks if there is anything else she can do. We really appreciate everything she does for us.
Provider Response
Thank you for reviewing Visiting Angels Tacoma. We are thrilled to hear you are happy with the service. Christine is an excellent caregiver, who continually goes above and beyond what is asked.
January 05, 2017
I am a current client of this provider
Karen is a caring and very good health care provider for my mother, Jean. Karen works with my mom, who is recovering from a broken hip, makes sure my mother's needs are taken care of. Karen is very conscientious, and I know my mom has complete trust in Karen, and enjoys Karen being there.
Provider Response
Thank you for reviewing Visiting Angels Tacoma! It is wonderful to hear how well Karen has assisted your mom. She is a excellent caregiver. We strive to exceed our client’s expectations every day by providing them with quality care, respect and dignity.
January 03, 2017
I am a current client of this provider
Visiting Angels were very thorough in their original assessment and did everything possible to reassure my dad and his wife of their services and how they would be able to help while still respecting their privacy. They were very sensitive about them being comfortable with their services. The caregiver was absolutely amazing, thorough, really nice company for them, very personable, and had a very nice personality for working with the folks. She cleaned like nobody’s business and just did an amazing job. They had really good with her communication with us. We had a situation where we moved them to another facility, and I got our wires crossed about which day she was coming and I didn’t give them the 24-hour notice and they didn’t charge me. The billing was very clear. I really impressed.
Provider Response
Thank you for sharing your experience with Visiting Angels Tacoma, we appreciate your feedback. Allowing a caregiver into the home requires some adjustment, but you welcome them in and hope for an angel. It is great to hear how smoothly the start-of-care process went. We strive to exceed our client’s expectations every day by providing them with quality care, respect and dignity. Please let us know if there is any other ways we can assist you and your parents.
January 02, 2017
I am a current client of this provider
I have been very pleased in all my dealings with Visiting Angels. Meeting the caregivers ahead of time is definitely a plus. Maria is truly a visiting angel. She treates my mom as she would her own gradmother. Her last name is Somorang.
Provider Response
Thank you for sharing your Visiting Angels experience. Maria is one of our most generous caregivers and knows how to connect with clients.
January 01, 2017
I am a past client of this provider
I really appreciate the kind assistance given to my husband during his illness. I especially would like to,than Keri, Chris, RiAnne and Lisa.
Provider Response
Thank you for reviewing Visiting Angels Tacoma. We are happy to have assisted with you and your husband during a difficult time.
December 29, 2016
I am a current client of this provider
I want to say that Christine Barreto does a very fine job for me. She's been with me going on 2 years, I just love her.
Provider Response
Thank you for reviewing Visiting Angels. Christine is an asset to our Angel team, we love her too!
December 28, 2016
I am a current client of this provider
Christine is doing a great job- could keep her forever!
Provider Response
Thank you for the review of Visiting Angels. We are glad you're happy with the service and hope Christine can continue assisting you!
December 22, 2016
I am a current client of this provider
Outstanding! That is the most accurate description of caregiver Michelle. She is no only very knowledgeable about all aspects of her job (plus more) best in compassionate about her job. She will do additional research to do in her clients recovery! Again an excellent employee!
Provider Response
We appreciate your review of Visiting Angels Tacoma. It was wonderful to hear that Michelle is providing you with thorough care and goes above the call of duty. Thank you for your continued loyalty to Visiting Angels.
December 20, 2016
I am a current client of this provider
Michelle has been helping us for several months and doing an excellent job.
Provider Response
Thank you for reviewing Visiting Angels of Tacoma. We are happy Michelle has been able to assist you in your home.
December 17, 2016
I am a current client of this provider
The care our family has received is ATT, above our expectations. We know our mom is being treated with care, respect and upmost at all times. We appreciate the honesty, integrity and loving care that has been shown & our family. Thank you! Awesome!
Provider Response
Thank you for reviewing Visiting Angels of Tacoma. We are thrilled to hear you have been satisfied with your service. Thank you for the opportunity to provide your mom with respect, dignity, and excellent care.
December 15, 2016
I am a past client of this provider
Professional and compassionate Alice and staff was competent, caring, and understanding. Magna the caregiver was way beyond good. What a relief to have Visiting Angels!
Provider Response
We appreciate you taking the time to share your Visiting Angels experience. Alice and Magna are both incredible members of our VA team. Thank you for the opportunity to provide you with excellent care.
December 09, 2016
I am a current client of this provider
Karen is wonderful. She is caring and kind. It is comforting knowing my mother is in such good hands.
Provider Response
Thank you for your review of Visiting Angels Tacoma. We are thankful for the opportunity to care for your mother.
December 08, 2016
I am a current client of this provider
Jessica is very friendly and kind.
Provider Response
Thank you for reviewing Visiting Angels, we appreciate the positive feedback about caregiver Jessica.
December 08, 2016
I am a current client of this provider
My caregiver, Christine B. does great work. Handles all the requirements including pets. Does a great job.
Provider Response
Thank you for your feedback about Visiting Angels caregiver Christine. She is an asset to our team and an excellent caregiver.
December 04, 2016
Other
Never stopped working. Made me feel comfortable.
Provider Response
Thank you for your review of Visiting Angels. We are happy to make you more comfortable in your home by assisting with your daily needs.
December 01, 2016
I am a current client of this provider
My mom really likes our caregiver Sue. She is awesome. Not all the caregivers have worked out, but Sue has been great.
- Connie, daughter of VT #3280 in Olympia, WA
November 30, 2016
I am a past client of this provider
Bethany was extremely kind and competent in caring for my husband. She was inventive and active in showing me how to manage his disability. She was always prompt and professional and a pleasure to have in our home.
Provider Response
Thank you for sharing your Visiting Angels experience! We are pleased to hear Bethany has been a positive companion in your home. Bethany is an excellent caregiver and is a valued member of our team.
November 30, 2016
I am a current client of this provider
I am very satisfied with the services of Visiting Angels in Olympia (Lacey). Sue & Sarah help me with things I can't do, help me remember things, and go with me on daily walks so I don't walk alone.
MW #3503
Provider Response
Thank you for reviewing Visiting Angels Tacoma & Olympia. We are happy that both Sue and Sarah provide care and comfort while assisting you!
November 29, 2016
I am a current client of this provider
I am blind so I need a lot of help. They prepare my breakfast, lunch and dinner. They help me clean, take me for groceries, meds, doctors appointments and listening to my concerns. Thanks to Ninafaye, Sandra, and Monica.
Provider Response
We appreciate your review of Visiting Angels. Ninafaye, Sandra, and Monica are some of our most skilled and experienced caregivers. Thank you for allowing us into your home and the opportunity to provide you with outstanding care.
November 13, 2016
I am a current client of this provider
They are very caring. Listen to what we want out of them. Very satisfied with our caregiver
Provider Response
Thank you for your review of Visiting Angels! We are happy your caregiver listens to your requests and is meeting your needs.
November 11, 2016
I am a current client of this provider
My CNA Fawn L.. Is amazing. My life is so much easier with her in it! She has been a blessing.
Provider Response
Visiting Angels appreciates you sharing your experience. We are thrilled Fawn has made a positive impact on your life. Thank you for your trust.
October 28, 2016
I am a current client of this provider
Linda is punctual. She is friendly, courteous, and respectful of my concerns.
Provider Response
Thank you for sharing your Visiting Angels experience! We are happy Linda has provided you with excellent care.
October 27, 2016
I am a current client of this provider
Our experience have been all good. The caretakers are professional and confident. Any specific requests are always followed upon. Would recommend/have recommended this agency to friends.
Provider Response
Thank you for taking the time to share your Visiting Angels experience. We strive to provide excellent care and exceed client expectations.
October 10, 2016
I am a past client of this provider
Michelle Monohan with Visiting Angels was the best. She has exstensive experience and goes above and beyond, She was always proactive in heading off potential problems. Great care giver and asset to have on any care team!!
Provider Response
Thank you for your review! We appreciate taking the time to share your Visiting Angels experience. Michelle is awesome and we are happy to have her as part of our team.
September 29, 2016
I am a current client of this provider
I am very pleased with the service. Brianna is my driver and is always on time, very friendly and helpful. I will recommend her very highly from Visiting Angels.
Provider Response
Thank you for your review of Visiting Angels. We appreciate your trust and business!
September 29, 2016
I am a past client of this provider
We hired Visiting Angels to help with in-home care for my Dad. Keri was very attentive and cooperative with helping providing in home quality care per our schedule requests. Our care giver Reneeca had a great attitude and brightened our days as she helped care for my Dad and also provided relief and companionship for my Mom. Working with Keri and Reneeca made it possible for Dad to remain at home per his wishes. We are so fortunate to have had both Keri and Reneeca as part of our in home care team.
Provider Response
Thank you for sharing your Visiting Angels experience! Keri and Renecca are both wonderful care providers and valuable members of our team. We are happy to assist with keeping your dad happy and comfortable in his home.
September 27, 2016
I am a current client of this provider
Very pleased with service and on time appointments. Pleasant to work with. Very happy so far.
Provider Response
Thank you for your review of Visiting Angels! We appreciate your trust and business!
June 10, 2016
I am a current client of this provider
Very good. She does grocery shopping, light housework, baking, and transports me to appointments. She fills bird feeders outside and sweeps the patio. She is a pleasant companion.
Provider Response
We are pleased to hear that you are happy with your Visiting Angels caregiver. Thank you for taking a moment to share your experiences. We strive to exceed our customer’s expectations every day.
July 04, 2015
I am a current client of this provider
We hired Visiting Angels. They're OK depending on the day and who is there, but some are better than others. They have been alright for my mom.
About Visiting Angels of Tacoma and Olympia
When it comes to your care there are so many choices"”nursing homes, assisted living facilities, home health agencies (nursing agencies), home care agencies and more. However, only you can choose what's right for you.
At VISITING ANGELS, we know that it isn't easy to make the decision to invite a caregiver into your home to provide homecare for loved ones who can no longer be safely left alone.
We are family owned and operated, and we are confident you will enjoy working with us!
Why Choose a "Best of Home Care" Agency?
What does it mean to win a "Best of Home Care" award? Simply put, a "Best of Home Care" agency has proven that it cares about quality, in both its client and employee interactions. Knowing that other clients are satisfied gives you a great indicator that you will be satisfied too.
How does the Caregiver Quality Assurance work?
As members of the Caregiver Quality Assurance program, we have access to the most advanced psychological techniques to assure that the caregivers we send into a client's home are trustworthy, dependable, and have the skills needed to provide top quality care. Our caregivers are drug tested and background checked as well.
Select Your Caregiver!
You'll have the opportunity to interview and select any caregiver who we refer to you. You'll only accept a caregiver that you feel totally comfortable with. When you meet our caregivers, you're going to be pleasantly surprised to see that at VISITING ANGELS, character matters!
Personalized Background Screening
Our personalized caregiver background screening system is designed to maximize your peace of mind. However, we place most emphasis on the intangible traits in a caregiver which will mean so much in your day to day experience in working with them. These traits include: a caring loving personality, a strong desire to help people and a family experience of caring for a loved one.
We Recruit Experience!
Common traits of our caregivers include prior experience in home care giving, experience with volunteer organizations and/or affiliations with religious organizations. Most importantly, our caregivers provide references to us from sources we can trust (other agencies, nursing homes, religious organizations, charities, hospices, assisted living communities etc.). It is most important to us to put your needs first! We will only refer a caregiver to you who has the necessary experience to fulfill your individual needs.
Continuity of Care
You are in charge of everything. Because we strive to maintain "continuity of care" (we keep the same caregiver you select with you as long as possible), VISITING ANGELS will not dictate to you what your schedule is to be (i.e. what time to get up, when to bathe, meal schedules etc.), as do some agencies that continually send new, unfamiliar staff. We also do not require you to adjust your schedule to accommodate the needs of our staff. You are the boss. It is our job to adjust to your schedule and to see to it that you remain comfortable in your own home.
You Can Afford the Best
Our philosophy of home care is to never compromise on providing high quality services to your family. Our system allows you to afford a top quality caregiver. At VISITING ANGELS, we keep our overhead low to avoid passing high costs to you. In addition, we believe our caregivers should be well paid and treated with respect. For this reason, we can attract and maintain the best quality caregivers available.
Visiting Angels of Tacoma Caregivers
Caregiver Skills Include: Ethics, Patient Transfers, Grief Issues, Communicating with Dementia Patients Caregivers are employed, bonded and insured: Yes Caregivers are available 24 hours a day: Yes Caregivers are available to assisted living facilities: Yes Get Costs
Services and Amenities of Visiting Angels of Tacoma and Olympia
Rates
- Hourly Rate: $27 To 50/Hour
- Live In Rate: $375/Day
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Blood Work And Other Medical Care
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Background Checks
- Drug Screening
Training
- Continual Training
Training Areas
- Patient Transfers
- Transition Issues
- Memory Care Training
- Ethics
- Training Areas Extra: Dementia, Post Mortem Care
Payment options
- Credit Card
- Check
- Payment Options Extra: Long Term Care Insurance, V A Benefits
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: Home Care
- State Licenses: Pending
