Visiting Angels of Tacoma and Olympia

Offers Home Care

122 Reviews
Call (800) 973-1841
Visiting Angels of Tacoma and Olympia (800) 973-1841
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Reviews of Visiting Angels of Tacoma and Olympia

122 Reviews Write a review

Home Care Reviews for Visiting Angels of Tacoma and Olympia

September 18, 2019

By Jerry L_5

I am a current client of this provider

The caregivers do well at providing companionship and transportation for the client. I think that the agency is experienced, and they seem to know how to do the work that they do.

September 18, 2019

By Peter K

I am a current client of this provider

They provide excellent people. I like the personnel.

September 16, 2019

By Anonymous_2397

I am a current client of this provider

It gives me peace of mind, and I don't have to be there all the time. I like the convenience and the services they provide.

September 16, 2019

By Mardell B

I am a current client of this provider

They have helped me the most by having organization and preparing my food. I like that they meet my needs.

September 16, 2019

By Anonymous_948

I am a current client of this provider

I just have them once a week for a shower, and that is a big help for me. I would like to see their billing improved. They bill me every week, and I can hardly get around to it.

Provider Response

Thank you for taking the time to right us a review! We are very happy that we were able to find a good caregiver that best fit the needs of your loved one.

September 16, 2019

By Dick B_2

I am a current client of this provider

They have helped the most by showing up. They help around the house. I like their services, and I have no complaints about them.

June 27, 2019

By Alton S_1

I am a current client of this provider

It has allowed me to get out of the house and get some relaxation. I have an appointment. It makes it nicer for my dad when going to doctor's appointments and at home. They are reliable absolutely most of the time. I have been able to call within a couple days notice and get people to come. The quality is really good. I have always had good people. They pick the cream of the crop.

Provider Response

Hello Alton, Thank you for leaving us a review! It is great to hear that you are pleased with our services and that we are able to help out in any way we can! Our caregivers love being able to care for your dad.

June 27, 2019

By Marilou

I am a current client of this provider

The most helpful part has been having someone to help me do my housework and get me motivated. If they ran their office better, had better staffing, and had better communication, they would be better.

Provider Response

Hello Marilou, Thank you for taking time to gives us a review. We are happy to that our services we provide are helping you. We always try our best to provide great customer services for our clients and their families. If you ever have a problem please do not hesitate to talk to your Case Manager or call the office.

June 24, 2019

By Russell G_1

I am a current client of this provider

They could give him more strength. They are prompt.

Provider Response

Russell, Thank you for leaving us a review! Please contact your Case Manager to talk about how we can give you more strength. We want to be able to give you the best care possible.

June 24, 2019

By Gladys K_1

I am a past client of this provider

The services gave our family a little break. If someone needs a little supervision and companionship, this agency would be excellent.

Provider Response

Thank you for leaving leaving us a review! We are blessed that we were able to take care of your loved one and that you were happy with our services!

June 24, 2019

By Nancy G_10

I am a current client of this provider

They help her with personal care and companionship. They're very adaptable. Depending on the care and needs, they have somebody for all of it.

Provider Response

Nancy, Thank you for leaving Visiting Angels of Tacoma! We are thrilled to hear that you are happy with our services and our caregivers!Thank you for giving us the opportunity to provide care for you.

June 24, 2019

By Darlene W_7

I am a current client of this provider

They give relief for a couple hours a week. They are consistent.

Provider Response

Darlene, Thank you for reviewing Visiting Angels! We are happy to be able to help you in your home!

June 24, 2019

By Jan A_1

I am a current client of this provider

They provide companionship, and it is really good for her. They are wonderful. They have provided the same caregiver. That is really important to my sister.

Provider Response

Hello Jan, Thank you for reviewing Visiting Angels! We are pleased to hear that you and your sister are happy with are services! Thank you for letting us care for your loved one!

June 24, 2019

By Anonymous_1993

I am a current client of this provider

Over the years I have had to have them, they kept changing people on me for no reason. I don't like what I've heard from different people of what they put their help through. It's about the company and their people.

Provider Response

Thank you for taking a moment to share your experience with us. We value your opinion.Our goal is to provide each one of our customers with the best care possible,so if this has not happened,we encourage you to give us a call and speak to our Operations Manager,Terry,so that we may have the opportunity to resolve any problem that has arisen and address any specific concerns you have.

June 19, 2019

By Nancy T_11

I am a current client of this provider

The client looks forward for the visit and it gives him the motivation to get up and in his chair. We have already recommended this company. I like the staff and how they help me to change and add things when needed. They are very friendly and competent. I have been very impressed.

Provider Response

Hello Nancy, Thank you for the lovely works and recommending us! It is are pleasure to be able to help out as much as we can. Our staff appreciates your review!

June 17, 2019

By Dick B

I am a current client of this provider

The caregiver takes care of my husband. She has comfort things that she does and she is very talented. We absolutely love our caregiver.

Provider Response

Dick, Thank you for leaving us a review! We are happy to hear that you are enjoying your caregiver and that she is providing great care to you!

June 17, 2019

By Kay N

I am a current client of this provider

She is here once a week and I wish I could have her more. I like having her here because she makes my day better and more fun. I am very happy with their skills. I like that my caregiver is easy to talk to and a lot of fun. We like the same things and to talk about the same things.

Provider Response

Kay, Thank you for leaving us a review! We are pleased to hear that you are enjoying Traci! She is a great caregiver and we love having her as one of our Angels!

June 17, 2019

By Debbie A_1

I am a current client of this provider

The care gives me a break away from the insanity of dementia. Their communication is really good, and our caregiver is amazing.

Provider Response

Hello Debbie, Thank you for leaving us a review! We are so happy we are able to come in an help your loved one! We know that Dementia is a very difficult and we are thankful we can be there to support you!

June 17, 2019

By Rose H_4

I am a current client of this provider

I think they do everything, but I wish they would take insurance because $73 for two hours is a bit too much. She is great. I love how she does everything. She does housework for me.

Provider Response

Hello Rose, Thank you for leaving Visiting Angels a review! We are happy to hear that you are enjoying our services. unfortunately all agency to do accept insurance but we do take long term care insurance and have a contract with the VA for veterans. It great to hear you are happy with your caregiver!

June 17, 2019

By Carolyn A_3

I am a past client of this provider

They made life my easier and more comfortable. I was taking care of my loved one, which took much of my time, and our caregiver took a big load off my shoulders. Most of my answers are based on her caregiver. The caregiver we had is a Christian, she can do everything, she talks to her, and helps her socially and physically. She was able to see things that needed to be done and did them. She was self directed.

Provider Response

Hello Carolyn, Thank you for leaving us a review! It is great to hear that you were pleased with our services and that Christian did a great job providing care for your loved one. It was a real honor that we were able to help you and your loved one.

June 17, 2019

By Donald M_2

I am a current client of this provider

They help me to be independent and live by myself. They make me happy. I like that they do a good job. I like the caregivers, and they like me.

Provider Response

Donald, Thank you for leaving us a review! We are happy to hear you are pleased with our services and our caregivers!

June 17, 2019

By Arthur S

I am a current client of this provider

They are really good about having the same people come so he doesn't get confused. They are very caring, and they know what to do. They are self motivated. They do things we wouldn't event think of or ask for.

Provider Response

Arthur, We are pleased to hear that you are happy with our services. Our caregivers really go the extra mile to provide the care that someone deserves! We appreciate your review!

March 28, 2019

By Charles H_2

I am a current client of this provider

There's nothing they can do. It comes down to money. I would like to see more than one caregiver that is qualified and trained to provide the care.

March 25, 2019

By Anonymous_1614

I am a past client of this provider

They could have given more thought to matching us. At the end, we got a new caregiver and they didn't seem like they were trained well.

March 21, 2019

By Donald T_11

I am a current client of this provider

They are very helpful. I was able to get out, do some things, and stay gone for a longer period of time. I was able to catch up with friends and coworkers. They're very friendly, and they follow up. They explain things, and they take good care of my husband. They are happy.

Provider Response

Donald, Thank you for leaving us a review! We are happy to hear that you are pleased with our caregivers and staff! We do our best to provide the care that your loved one deserves!

March 21, 2019

By Bruce J_1

I am a current client of this provider

My loved one enjoys the company from Visiting Angels. I have the services once a week so I can go buy groceries. They are on time and nice people.

Provider Response

Hello Bruce, We are happy to hear that you have enjoyed your experience with Visiting Angels and our caregivers!

March 20, 2019

By Leslie P_1

I am a past client of this provider

That was good because I could get out of here. Some of the caregivers we had need some motivation. One of the caregivers was great and just unbelievable. Some of them need to improve.

Provider Response

Leslie, Thank you for leaving us a review. We are happy to hear that you did like one of your caregivers that helped provide care. We do our best to make sure that all of our caregivers take all updated skills classes, refresher courses and are in full communication with staff when they need help or have questions.

March 20, 2019

By Carol D_6

I am a current client of this provider

I wouldn't be able to get around without them. Everything that needs to be done is done well and they know what they are doing.

Provider Response

Carol, Thank you for reviewing your experience with Visiting Angels Tacoma/Olympia! We are pleased to hear that your caregiver is perfect for you and providing the help that is needed for you and your home!

March 19, 2019

By Francis R_1

I am a current client of this provider

My caregiver is thorough. The gal that I have, Karla, is terrific. She is punctual.

March 19, 2019

By Melody K_1

I am a current client of this provider

My mother looks forward to the visits, which is what I wanted. We are kind of at a status quo, and she is going to start physical therapy for her legs this next week. I like the way they focus on my loved one, their condition, and their needs. I like the way they attach someone to come and visit, and it is the right person for the job. My mother really likes Barbara. I like the way they follow up, our caregiver is on time, and she does her job professionally. She knows how to be personable with my mother.

March 19, 2019

By Christine W_8

I am a current client of this provider

They have made life easier by doing the things that I ask them to do. I like that they have had the same girl here for the last year, which is important for my loved one.

March 18, 2019

By Mary Jean A

I am a current client of this provider

They help me get rid of some of the normal activities that I have to go through. She is helpful, energetic, and pleasant to be around.

Provider Response

Hello Mary, We are happy to hear that you are enjoying your caregiver and that she is helping in any way that she can. We are honored to be able to provide care for you!

March 18, 2019

By Helen A

I am a current client of this provider

Because they come, I am not alone, and that is the biggest thing. I have been very pleased with them. I have had no problems with them. My caregiver comes one day a week and is there for whatever I need. She will take me to the store or make my bed.

Provider Response

Helen, Thank you for telling us more about your experience with our Angels. We know that they look forward to coming over to help out any way they can!

March 15, 2019

By Etta T

I am a current client of this provider

I am in a wheelchair so I need them. I like that they hire such wonderful people.

December 22, 2018

By Sandy E_1

I am a current client of this provider

I don't have to worry about my mother. I can count on them.

Provider Response

Hello Sandy, We are honored to be able to provide care for your mother and help out as much as we can!

December 22, 2018

By Gary C_3

I am a past client of this provider

He was pretty independent, but they tried to helped him out. We were involved in the initial selection of them.

December 18, 2018

By Kenneth M_3

I am a current client of this provider

I think that they need to match people to my personality and interests. Visiting Angels needs to respond better to emails.

December 17, 2018

By Carrie W

I am a past client of this provider

They helped us most by taking care of Joan and her dog and by helping around the place. They were professional, very helpful, and caring.

December 17, 2018

By Phillip U

I am a past client of this provider

They provided good company. There was one lady that I liked to talk to.

December 15, 2018

By Donna H

I am a current client of this provider

It takes a lot of pressure off me and taking care of my wife. It's been great to have someone to talk to her and help her feel like she is in a safe place. My wife has Parkinson's, like me. She has lewy body dementia, and they work with her real well. They are like friends to her when they come in. They help blow dry her hair, make our bed, wash the counters in the kitchen, and they vacuum. They are really good people. We are quite satisfied. My main concern was that my wife is taken care of, and she is.

December 15, 2018

By Peggy G_1

I am a current client of this provider

They make sure she is being taken care of, taking her medicine, and they do things that she can't do anymore. I have never had any problems. They take good care of my mother.

December 15, 2018

By Bob H_4

I am a current client of this provider

They are very reliable. We are very happy with the individual care we are getting.

December 15, 2018

By Carol S_12

I am a current client of this provider

It helps me keep my sanity. It is helpful to have someone else bathe them, clean the house, and do laundry. They are friendly, knowledgeable, and helpful. They treat the folks like real people.

Provider Response

Carol, We are happy to be able to help your loved one and be able to give you peace of mind that those tasks get done!

December 15, 2018

By Mary Jane J

I am a current client of this provider

It gives us a break. They're really attentive.

December 15, 2018

By Jenny S

I am a current client of this provider

They give me the time that I need away from the situation and knowing that somebody is there to handle things. They are supervised very well and they left wonderful notes so that at the end of the day I can tell exactly what has been going on all day.

December 15, 2018

By Dave E_2

I am a past client of this provider

They helped with things around the house. They were very easy to work with and they provided exactly what we needed.

December 15, 2018

By June M_2

I am a current client of this provider

He looks forward to when she comes every Thursday for those four hours. My caregiver is a very attentive person and she does a super job.

December 15, 2018

By Dave C

I am a current client of this provider

I have less concerns about my loved one's care, as I know the caregiver is helping and they communicate with me. I appreciate the good communication and level of care. I also like the flexibility of scheduling. Their follow up is also great.

October 01, 2018

By Kathleen P

I am a current client of this provider

It has given me a complete peace of mind knowing that someone is there that is knowledgeable and dependable. I don't have to worry anymore. They are dependable and they have listened to my concerns. I can give them directions for her meals.

September 30, 2018

By Rosa A

I am a current client of this provider

We have someone come in once a week to help with a shower, and that's made a big difference. We have had about three different caregivers and they have been very thorough and attentive and very nice overall.

Provider Response

Rosa, Thank your for the review! It is a pleasure to have you as a client and that you are enjoying your caregivers. We are happy to hear that us being there and providing care has made a difference!

September 28, 2018

By June L_3

I am a past client of this provider

It was very frustrating for my mother, it created more stress than we wanted her to endure. If someone was really needy and required someone to oversee what is being done, that might be helpful. We weren't satisfied with what we got.

September 24, 2018

By Helen M_18

I am a current client of this provider

I don't think there is anything they can do better. The girl coming is very young, but is very efficient. She doesn't have a lot of experience, but she takes it seriously. My caregiver is very dependable.

September 21, 2018

By Patricia W_1

I am a current client of this provider

Their care for Richard is limited but helpful. I like the caregiver.

Provider Response

Patricia, Thank you for the review! If there is anything you ever need please contact us and we will be here. It has been a great pleasure taking care of Richard!

September 20, 2018

By James S_3

I am a current client of this provider

They take my father shopping and out of the house. The caregiver does an amazing job.

Provider Response

James, Thank you for reviewing Visiting Angels Tacoma/Olympia! We are happy to hear that you have enjoyed your experience and love your caregiver! It has been a pleasure taking care of your father.

September 20, 2018

By Jack J_2

I am a current client of this provider

It has helped me a great deal. They have excellent services.

September 20, 2018

By Deena D

I am a current client of this provider

It's helped my husband and me out because it's a long drive. I try to drive out once a week, but it's nice to know someone is visiting my mom and taking her out. I haven't met the lady, so I don't know them really. When I talk to the caregiver on the phone, she seems like a caring person.

Provider Response

Deena, Thank you for sharing your experience with Visiting Angeles Tacoma/Olympia. Our caregiver loves visiting with your mother and taking her out as well.

September 19, 2018

By Anonymous_100

I am a current client of this provider

I like the help because I have two people I have to care for. Any household help they give me cheers me up. I don't have enough time to do the things I want to do, so anything, from a washed off counter or meal prep, really helps. I would like the Visiting Angels to be more assertive in taking the role rather than me assigning tasks. I would like them to make their care more affordable.

Provider Response

Thank you for taking time to share your experience with Visiting Angels Tacoma/Olympia. Please contact your Case Manager to discus your tasks and any other concerns you may have. We are very happy to be able to have our Angels come and help out in any way possible!

September 19, 2018

By Brad M_1

I am a current client of this provider

They have been huge help to me by taking the burden off my wife's back. I like that they were able to match me with the caregiver that I have had. They have been taking care of me and providing for my needs.

September 19, 2018

By Ted L_1

I am a current client of this provider

They could have a greater impact on my life by providing more people that are trained and experienced people. Visiting Angels does not have enough people trained with what I need. One of my caregivers is excellent and the other seems inexperienced.

Provider Response

Ted, Thank you for taking time and giving us a review! We enjoy caring for you as one of our clients. Please contact the office, and we can further discuss your care and needs.

September 19, 2018

By Kay M

I am a current client of this provider

I can't find anything wrong with my caregiver. I wait for her every day, and she just tells me what's going on and what we are going to do next. She is a little bit bossy, but it's good for me to be bossed. They do more than they are asked to do. They go above and beyond. They are just amazing. I can't say enough good things about them.

Provider Response

Kay, We are so pleased to hear that you are loving your caregiver! Maggie enjoys coming to your home and helping you in any way you need! Thank you for taking your time to review Visiting Angels! It has been a pleasure having you as a client!

September 19, 2018

By Donald J_1

I am a current client of this provider

They have very knowledgeable people and they are on time. I tell people that they will like it if they try it.

Provider Response

Donald, Thank you for the review!

September 17, 2018

By Suzy K

I am a current client of this provider

They are great when my brothers and I can't be there. They are very thorough in their interview process to know what is needed.

Provider Response

Suzy, Thank you for taking the time to review Visiting Angels Tacoma/Olympia! It has been a privilege taking care of your loved one!

September 17, 2018

By Elinor H_1

I am a current client of this provider

I am 90 years old. I really do need someone and I'm wobbly on my feet. They always come on time.

Provider Response

Elinor, We are so happy we are able to provide services that help you! We love having you as one of our clients and our caregivers enjoy helping you!

June 26, 2018

By Jerie L

I am a current client of this provider

I can work and play and I do not have to feel guilty. The caretaker is wonderful and she really cares about my mom. She keeps things clean around her and she will keep detailed notes about what happens.

June 26, 2018

By Helen S

I am a current client of this provider

The caregiver is a quick learner and she takes ahold of the situation and does a good job of handling it. I like the management because they are very friendly, approachable, and very reachable.

June 25, 2018

By June T

I am a current client of this provider

I could actually get something done and get out and do things that I had to when they were here. They were fantastic. They are polite courteous, and my caregiver was the best I could expect.

June 22, 2018

By Jennifer M

I am a current client of this provider

If she didn't have this service, she would not be able to live in her home. It's great to have support for an elderly parent so they can stay healthy and engaged in the community.

June 19, 2018

By Jack W

I am a current client of this provider

They have allowed me to have time of my own and to not worry about things that are going on. They have been very accommodating and the people have been outstanding.

June 18, 2018

By Alexis M

I am a past client of this provider

It made my life easier because I didn't have to be the full 24 hour caregiver. They were competent.

June 15, 2018

By John H

I am a current client of this provider

They just did everything that I wanted like clean the house, wash clothes, and make meals. They do everything for us. They do a good job, and we like everyone that we have.

June 15, 2018

By Louise V

I am a current client of this provider

Just a overall change in lifestyle is better. They've really become a friend to my mom. They have great quality of caregivers in the home.

June 15, 2018

By Ralph J

I am a current client of this provider

It gives me a break from the caregiver and I know that my loved one is in good hands and being treated respectful. They're very thorough and the caregivers are very knowledgeable.

June 15, 2018

By John W_12

I am a current client of this provider

The caregivers do some stuff for me that I have difficulty doing myself. They do a pretty good job because they do a lot of things for me.

June 14, 2017

By tammyhanna

I am a current client of this provider

Rochelle Flores is my father, Robert Westfall's care giver and she is absolutely amazing. My dad would not be as well as he is right now with out her.

Provider Response

Thank you for reviewing Visiting Angels Tacoma & Olympia. Rochelle is a rockstar! We are happy she has assisted the improvement of your dad's health.

May 30, 2017

By patricia670801

I am a current client of this provider

I met three different caregivers from Visiting Angels who were all very warm, receptive, and helpful. They helped my father-in-law shower and came in at night sometimes so we could get some sleep. The experience was very positive because not only were they responsive to my husband and I, but also my father-in-law seemed to have enjoyed their company.

Provider Response

Thank you for sharing your Visiting Angels experience. Those caregivers also enjoy spending time with your father-in -law. We are grateful for the opportunity to assist the client and provide respite time to your family.

May 18, 2017

By mark-h--2

I am a current client of this provider

Christine has been providing care for Mrs. B. for several years. She has been a perfect fit for my mother, understanding her needs and providing the exact care at the right time. She is the best and we are grateful for her.

Provider Response

Thank you for sharing your experience with Visiting Angels. Christine is a compassionate and knowledgeable caregiver, who provides excellent care. We are happy that your mom is enjoying Christine as her caregiver.

May 04, 2017

By Norma055504

I am a current client of this provider

Excellent care! Christina B.

Provider Response

Thank you for reviewing Visiting Angels!

March 17, 2017

By Tiffany227812

I am a current client of this provider

Cleaning, taking the dog to the vet. Jennifer does a great job.

Provider Response

Thank you for reviewing Visiting Angels. We are happy to hear Jennifer is helpful in assisting you.

March 03, 2017

By Kim444353

I am a current client of this provider

Visiting Angels has been great and I would recommend to anyone in need of caregiving services. They are flexible and responsive if scheduling issues arise and they very rarely do. We will continue to use their services as long as needed.

Provider Response

Thank you for reviewing Visiting Angels! We are pleased to know you are happy with the service provided and grateful for the opportunity to meet your care needs.

February 21, 2017

By Barbara R.137621

I am a current client of this provider

She takes very good care of Barbara.

Provider Response

Thank you for reviewing Visiting Angels! We appreciate your feedback.

February 18, 2017

By Jene H.

I am a past client of this provider

Excellent, kind, caring, innovative, and hardworking. Goes over and above. Does far more than required. All-in, focused, highly competent, resourceful, loving, interested, committed, intelligent, wants to do her best, honest, and with integrity. Great. She excels! Nina F. is tops!

Provider Response

Thank you for your review! Visiting Angels strives to exceed our client's expectations everyday, in every way. We are pleased to hear how attentive and professional Nina F. has been for you. Thank you the opportunity to provide you with great service.

January 31, 2017

By Zelma M.

I am a current client of this provider

Alicia is a fill-in Angel. She always shows up bright and cheerful.

Provider Response

Thank you for reviewing Visiting Angels. We are pleased to hear that you are happy with your caregiver Alicia.

January 27, 2017

By Craig C.

I am a current client of this provider

Visiting Angel's Karen is an excellent, competent, and caring supporter for my mom, Jean. She is a Godsend and both my mom and I appreciate her professionalism. We could not have asked for a better helper and thank you for providing her.

Provider Response

Thank you for reviewing Visiting Angels of Tacoma. We are pleased to know how helpful and professional Karen has been with your mother. Karen embodies many of the Visiting Angels values. Thank you for the opportunity to provide your mother with excellent care.

January 18, 2017

By Rick541462

I am a current client of this provider

Rick is very pleased with the care Alicia offers him through the night. She has a great way of helping to relax. She is skilled with using pillows to support and cushion him. She is incredibly kind and competent and this makes him feel safe and rest more peacefully.

Provider Response

Thank you for reviewing Visiting Angels Tacoma. It is wonderful to hear how well Alicia is assisting you in your home. We are grateful for the opportunity to provide you with quality care.

January 18, 2017

By Traci Stock Hall

I am a current client of this provider

Excellent. I never thought that my in-home care could be so wonderful as I approach my ending days with cancer. God is blessing my life.

Provider Response

Thank you for reviewing Visiting Angels. We are grateful for the opportunity to assist you during this time.

January 11, 2017

By Christine Barreto

I am a current client of this provider

Christine is an outstanding caregiver. She always arrives on time and is very pleasant when she enters the house. She performs all chores required of her in cheerful and caring manner and always asks if there is anything else she can do. We really appreciate everything she does for us.

Provider Response

Thank you for reviewing Visiting Angels Tacoma. We are thrilled to hear you are happy with the service. Christine is an excellent caregiver, who continually goes above and beyond what is asked.

January 05, 2017

By Brian Comfort

I am a current client of this provider

Karen is a caring and very good health care provider for my mother, Jean. Karen works with my mom, who is recovering from a broken hip, makes sure my mother's needs are taken care of. Karen is very conscientious, and I know my mom has complete trust in Karen, and enjoys Karen being there.

Provider Response

Thank you for reviewing Visiting Angels Tacoma! It is wonderful to hear how well Karen has assisted your mom. She is a excellent caregiver. We strive to exceed our client’s expectations every day by providing them with quality care, respect and dignity.

January 03, 2017

By Debra302376

I am a current client of this provider

Visiting Angels were very thorough in their original assessment and did everything possible to reassure my dad and his wife of their services and how they would be able to help while still respecting their privacy. They were very sensitive about them being comfortable with their services. The caregiver was absolutely amazing, thorough, really nice company for them, very personable, and had a very nice personality for working with the folks. She cleaned like nobody’s business and just did an amazing job. They had really good with her communication with us. We had a situation where we moved them to another facility, and I got our wires crossed about which day she was coming and I didn’t give them the 24-hour notice and they didn’t charge me. The billing was very clear. I really impressed.

Provider Response

Thank you for sharing your experience with Visiting Angels Tacoma, we appreciate your feedback. Allowing a caregiver into the home requires some adjustment, but you welcome them in and hope for an angel. It is great to hear how smoothly the start-of-care process went. We strive to exceed our client’s expectations every day by providing them with quality care, respect and dignity. Please let us know if there is any other ways we can assist you and your parents.

January 02, 2017

By Nolena

I am a current client of this provider

I have been very pleased in all my dealings with Visiting Angels. Meeting the caregivers ahead of time is definitely a plus. Maria is truly a visiting angel. She treates my mom as she would her own gradmother. Her last name is Somorang.

Provider Response

Thank you for sharing your Visiting Angels experience. Maria is one of our most generous caregivers and knows how to connect with clients.

January 01, 2017

By SueLynn

I am a past client of this provider

I really appreciate the kind assistance given to my husband during his illness. I especially would like to,than Keri, Chris, RiAnne and Lisa.

Provider Response

Thank you for reviewing Visiting Angels Tacoma. We are happy to have assisted with you and your husband during a difficult time.

December 29, 2016

By Norma001223

I am a current client of this provider

I want to say that Christine Barreto does a very fine job for me. She's been with me going on 2 years, I just love her.

Provider Response

Thank you for reviewing Visiting Angels. Christine is an asset to our Angel team, we love her too!

December 28, 2016

By Erlinda021788

I am a current client of this provider

Christine is doing a great job- could keep her forever!

Provider Response

Thank you for the review of Visiting Angels. We are glad you're happy with the service and hope Christine can continue assisting you!

December 22, 2016

By Anonymous367717

I am a current client of this provider

Outstanding! That is the most accurate description of caregiver Michelle. She is no only very knowledgeable about all aspects of her job (plus more) best in compassionate about her job. She will do additional research to do in her clients recovery! Again an excellent employee!

Provider Response

We appreciate your review of Visiting Angels Tacoma. It was wonderful to hear that Michelle is providing you with thorough care and goes above the call of duty. Thank you for your continued loyalty to Visiting Angels.

December 20, 2016

By Nadine311274

I am a current client of this provider

Michelle has been helping us for several months and doing an excellent job.

Provider Response

Thank you for reviewing Visiting Angels of Tacoma. We are happy Michelle has been able to assist you in your home.

December 17, 2016

By Cindy787452

I am a current client of this provider

The care our family has received is ATT, above our expectations. We know our mom is being treated with care, respect and upmost at all times. We appreciate the honesty, integrity and loving care that has been shown & our family. Thank you! Awesome!

Provider Response

Thank you for reviewing Visiting Angels of Tacoma. We are thrilled to hear you have been satisfied with your service. Thank you for the opportunity to provide your mom with respect, dignity, and excellent care.

December 15, 2016

By Anonymous757510

I am a past client of this provider

Professional and compassionate Alice and staff was competent, caring, and understanding. Magna the caregiver was way beyond good. What a relief to have Visiting Angels!

Provider Response

We appreciate you taking the time to share your Visiting Angels experience. Alice and Magna are both incredible members of our VA team. Thank you for the opportunity to provide you with excellent care.

December 09, 2016

By Anonymous744585

I am a current client of this provider

Karen is wonderful. She is caring and kind. It is comforting knowing my mother is in such good hands.

Provider Response

Thank you for your review of Visiting Angels Tacoma. We are thankful for the opportunity to care for your mother.

December 08, 2016

By Sharon247

I am a current client of this provider

Jessica is very friendly and kind.

Provider Response

Thank you for reviewing Visiting Angels, we appreciate the positive feedback about caregiver Jessica.

December 08, 2016

By Anonymous180671

I am a current client of this provider

My caregiver, Christine B. does great work. Handles all the requirements including pets. Does a great job.

Provider Response

Thank you for your feedback about Visiting Angels caregiver Christine. She is an asset to our team and an excellent caregiver.

December 04, 2016

By Claraslakewood

Other

Never stopped working. Made me feel comfortable.

Provider Response

Thank you for your review of Visiting Angels. We are happy to make you more comfortable in your home by assisting with your daily needs.

December 01, 2016

By Healthy11

I am a current client of this provider

My mom really likes our caregiver Sue. She is awesome. Not all the caregivers have worked out, but Sue has been great. - Connie, daughter of VT #3280 in Olympia, WA

November 30, 2016

By MerGar

I am a past client of this provider

Bethany was extremely kind and competent in caring for my husband. She was inventive and active in showing me how to manage his disability. She was always prompt and professional and a pleasure to have in our home.

Provider Response

Thank you for sharing your Visiting Angels experience! We are pleased to hear Bethany has been a positive companion in your home. Bethany is an excellent caregiver and is a valued member of our team.

November 30, 2016

By Guest11

I am a current client of this provider

I am very satisfied with the services of Visiting Angels in Olympia (Lacey). Sue & Sarah help me with things I can't do, help me remember things, and go with me on daily walks so I don't walk alone. MW #3503

Provider Response

Thank you for reviewing Visiting Angels Tacoma & Olympia. We are happy that both Sue and Sarah provide care and comfort while assisting you!

November 29, 2016

By Karen853245

I am a current client of this provider

I am blind so I need a lot of help. They prepare my breakfast, lunch and dinner. They help me clean, take me for groceries, meds, doctors appointments and listening to my concerns. Thanks to Ninafaye, Sandra, and Monica.

Provider Response

We appreciate your review of Visiting Angels. Ninafaye, Sandra, and Monica are some of our most skilled and experienced caregivers. Thank you for allowing us into your home and the opportunity to provide you with outstanding care.

November 13, 2016

By Captain ron

I am a current client of this provider

They are very caring. Listen to what we want out of them. Very satisfied with our caregiver

Provider Response

Thank you for your review of Visiting Angels! We are happy your caregiver listens to your requests and is meeting your needs.

November 11, 2016

By BarbaraH

I am a current client of this provider

My CNA Fawn L.. Is amazing. My life is so much easier with her in it! She has been a blessing.

Provider Response

Visiting Angels appreciates you sharing your experience. We are thrilled Fawn has made a positive impact on your life. Thank you for your trust.

October 28, 2016

By Barbara307516

I am a current client of this provider

Linda is punctual. She is friendly, courteous, and respectful of my concerns.

Provider Response

Thank you for sharing your Visiting Angels experience! We are happy Linda has provided you with excellent care.

October 27, 2016

By Jay412086

I am a current client of this provider

Our experience have been all good. The caretakers are professional and confident. Any specific requests are always followed upon. Would recommend/have recommended this agency to friends.

Provider Response

Thank you for taking the time to share your Visiting Angels experience. We strive to provide excellent care and exceed client expectations.

October 10, 2016

By MetrobillyG

I am a past client of this provider

Michelle Monohan with Visiting Angels was the best. She has exstensive experience and goes above and beyond, She was always proactive in heading off potential problems. Great care giver and asset to have on any care team!!

Provider Response

Thank you for your review! We appreciate taking the time to share your Visiting Angels experience. Michelle is awesome and we are happy to have her as part of our team.

September 29, 2016

By Anonymous630225

I am a current client of this provider

I am very pleased with the service. Brianna is my driver and is always on time, very friendly and helpful. I will recommend her very highly from Visiting Angels.

Provider Response

Thank you for your review of Visiting Angels. We appreciate your trust and business!

September 29, 2016

By Joe's Daughter

I am a past client of this provider

We hired Visiting Angels to help with in-home care for my Dad. Keri was very attentive and cooperative with helping providing in home quality care per our schedule requests. Our care giver Reneeca had a great attitude and brightened our days as she helped care for my Dad and also provided relief and companionship for my Mom. Working with Keri and Reneeca made it possible for Dad to remain at home per his wishes. We are so fortunate to have had both Keri and Reneeca as part of our in home care team.

Provider Response

Thank you for sharing your Visiting Angels experience! Keri and Renecca are both wonderful care providers and valuable members of our team. We are happy to assist with keeping your dad happy and comfortable in his home.

September 27, 2016

By Julie C761313

I am a current client of this provider

Very pleased with service and on time appointments. Pleasant to work with. Very happy so far.

Provider Response

Thank you for your review of Visiting Angels! We appreciate your trust and business!

June 10, 2016

By -Carole222430

I am a current client of this provider

Very good. She does grocery shopping, light housework, baking, and transports me to appointments. She fills bird feeders outside and sweeps the patio. She is a pleasant companion.

Provider Response

We are pleased to hear that you are happy with your Visiting Angels caregiver. Thank you for taking a moment to share your experiences. We strive to exceed our customer’s expectations every day.

July 04, 2015

By Caring103001850

I am a current client of this provider

We hired Visiting Angels. They're OK depending on the day and who is there, but some are better than others. They have been alright for my mom.
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About Visiting Angels of Tacoma and Olympia

When it comes to your care there are so many choices"”nursing homes, assisted living facilities, home health agencies (nursing agencies), home care agencies and more. However, only you can choose what's right for you.

At VISITING ANGELS, we know that it isn't easy to make the decision to invite a caregiver into your home to provide homecare for loved ones who can no longer be safely left alone.

We are family owned and operated, and we are confident you will enjoy working with us!

Why Choose a "Best of Home Care" Agency?

What does it mean to win a "Best of Home Care" award? Simply put, a "Best of Home Care" agency has proven that it cares about quality, in both its client and employee interactions. Knowing that other clients are satisfied gives you a great indicator that you will be satisfied too.

How does the Caregiver Quality Assurance work?

As members of the Caregiver Quality Assurance program, we have access to the most advanced psychological techniques to assure that the caregivers we send into a client's home are trustworthy, dependable, and have the skills needed to provide top quality care. Our caregivers are drug tested and background checked as well.

Select Your Caregiver!

You'll have the opportunity to interview and select any caregiver who we refer to you. You'll only accept a caregiver that you feel totally comfortable with. When you meet our caregivers, you're going to be pleasantly surprised to see that at VISITING ANGELS, character matters!

Personalized Background Screening

Our personalized caregiver background screening system is designed to maximize your peace of mind. However, we place most emphasis on the intangible traits in a caregiver which will mean so much in your day to day experience in working with them. These traits include: a caring loving personality, a strong desire to help people and a family experience of caring for a loved one.

We Recruit Experience!

Common traits of our caregivers include prior experience in home care giving, experience with volunteer organizations and/or affiliations with religious organizations. Most importantly, our caregivers provide references to us from sources we can trust (other agencies, nursing homes, religious organizations, charities, hospices, assisted living communities etc.). It is most important to us to put your needs first! We will only refer a caregiver to you who has the necessary experience to fulfill your individual needs.

Continuity of Care

You are in charge of everything. Because we strive to maintain "continuity of care" (we keep the same caregiver you select with you as long as possible), VISITING ANGELS will not dictate to you what your schedule is to be (i.e. what time to get up, when to bathe, meal schedules etc.), as do some agencies that continually send new, unfamiliar staff. We also do not require you to adjust your schedule to accommodate the needs of our staff. You are the boss. It is our job to adjust to your schedule and to see to it that you remain comfortable in your own home.

You Can Afford the Best

Our philosophy of home care is to never compromise on providing high quality services to your family. Our system allows you to afford a top quality caregiver. At VISITING ANGELS, we keep our overhead low to avoid passing high costs to you. In addition, we believe our caregivers should be well paid and treated with respect. For this reason, we can attract and maintain the best quality caregivers available.

Visiting Angels of Tacoma Caregivers

Caregiver Skills Include: Ethics, Patient Transfers, Grief Issues, Communicating with Dementia Patients Caregivers are employed, bonded and insured: Yes Caregivers are available 24 hours a day: Yes Caregivers are available to assisted living facilities: Yes


Photos of Visiting Angels of Tacoma and Olympia


Services and Amenities of Visiting Angels of Tacoma and Olympia

Rates

  • Hourly Rate: $27 To 50/Hour
  • Live In Rate: $375/Day

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Blood Work And Other Medical Care
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care

Screening

  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Training Areas Extra: Dementia, Post Mortem Care

Payment options

  • Credit Card
  • Check
  • Payment Options Extra: Long Term Care Insurance, V A Benefits

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: Home Care
  • State Licenses: Pending

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Visiting Angels of Tacoma and Olympia

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