Visiting Angels of Tacoma and Olympia

Offers Home Care

154 Reviews

2018, 2021

1401 S. Union Ave, Suite A

Tacoma

98405

Visiting Angels of Tacoma and Olympia

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4.7 154

Marilou 2020-12-28 I need to have them here more often, but I can't afford to have them more often. Their office staff needs to improve their communication. I am a current client of this provider

5 4 1

Jennifer M 2020-12-16 It allows her to stay in her home. She helps with household tasks. They are essential. The caregiver that works with my mom is a wonderful person. I am a current client of this provider

5 5 1

Anonymous_4334 2020-12-14 It allows me to get out of the house, while my husband gets care. I like our caregiver which helps us out in the services. I am a current client of this provider

5 4 1

Don B_8 2020-12-09 The services help me a lot. It has improved my daily life considerably. The cost is hard for a lot of people. There is also quite a range in training that the caregivers have. I am a current client of this provider

5 4 1

Molly E_1 2020-12-04 I don't have to do what they do. I was his caregiver, but now they do what I did. They could not change their scheduling around. I am a current client of this provider

5 5 1

Donna H 2020-12-02 Without Rose, it would be really bad. The person who helps my wife has become a good friend to her. Her name is Rose. I am a current client of this provider

5 5 1

Anonymous_4340 2020-12-02 The services provided by Visiting Angels have been a high impact because we are able to get someone to stop by the client's home. I would recommend Visiting Angles because they seem like they have all that is needed to provide the care. I am a current client of this provider

5 5 1

Anonymous_4355 2020-12-01 They keep me safe. They are dependable. I am a current client of this provider

5 5 1

Cathy T_9 2020-12-01 They show up everyday. I always get the same caregivers and I am comfortable with that. They are responsive to what I ask for. I am a current client of this provider

5 5 1

Betty G_20 2020-12-01 They helped me get in and out of the shower and helped me shower. They helped me get dressed too. I like the care that I got. They are caring, loving, and professional but still show compassion. I am a current client of this provider

5 5 1

Etta T 2020-12-01 I am a wheelchair bound person, so I depend on them for just about everything. The people are really excellent. They are well qualified and really caring. I am a current client of this provider

5 5 1

Rosa A 2020-12-01 Once a week they give her a shower. She can't do it herself. She needs a lot of attention. We have been using them for 4 years now. All the caregivers they send are very good. I am a current client of this provider

5 5 1

Brad M_1 2020-09-29 They make it to where I can actually participate in life. Their caregiver is very courteous and caring to my needs. I am a current client of this provider

5 5 1

Wanda G 2020-09-28 I can't do these things anymore so they do them. They are prompt and they do everything I have on my list for them to do. I am a current client of this provider

5 5 1

Ginger M 2020-09-24 I feel we wound't be able to do without them. I think they have all done well taking care of my husband. I appreciate that my husband feels comfortable and safe with their care. I think the caregivers have been excellent. I am a current client of this provider

5 5 1

Christian J 2020-09-24 I don't live in the area with my dad, but from his feedback they met his needs. They were a very good company. They communicated quite a bit and are competitive in prices. I am a past client of this provider

5 5 1

Patty T_1 2020-09-23 The way they interact with my dad made my life easier. That's been very healthy for them. They're very prompt and professional. I like the responsiveness of the main office. I've been mostly fortunate with the gals that have come. I am a past client of this provider

5 5 1

Anonymous_4089 2020-09-22 My life is pretty hectic, so what they provide could not make my life easier. They are polite. They take very good care of my mother first of all. They are friendly. I am a current client of this provider

5 4 1

Lori J_2 2020-09-16 They transport her and are there with her. They are good at communicating. I am a current client of this provider

5 5 1

Patti T_1 2020-09-08 I like their personalities and character. I have already recommended them. I like that they will sing, joke, and walk with my mom. I am a current client of this provider

5 5 1

Carole W 2020-09-08 They are dependable and help with my home care. They do what they say they will do. They have me covered and it's good to work with Chris, the scheduler. I am a current client of this provider

5 5 1

Nancy T_11 2020-09-08 They gave him a quality life right to the point where he passed. They gave him a reason to live. He looked forward to their visits. I like the personalization that they have. I like deal with the staff. I didn't feel like an item, but a person dealing with a person. I am a past client of this provider

5 5 1

Bruce J_1 2020-09-08 The services give me a chance to get out of the house. I have had good success with Visiting Angels. I am a current client of this provider

5 5 1

Bev K_3 2020-09-03 They primarily are here to keep me on track with my medications, and they get some work done in the apartment. The people seem to care and they help me out with what I need help with. I am a current client of this provider

5 5 1

Margo S_2 2020-09-01 He lived with my husband and I, and they meet all the needs we had with him. I think the managers communicated continuously and checked to see if everything was going okay. They were very detailed and attentive. I am a past client of this provider

5 5 1

Elmer K_2 2020-09-01 The housekeeping has been satisfactory. One caregiver lacks the finness to bond with her. She lacks the extra push or psychological sensitivity. It is consistent. That is the main thing. It is only as good as the personnel they hire. I am a current client of this provider

5 4 1

Bob H_12 2020-09-01 I like that she will come in and quickly assess what needs done. I appreciate that she gets right to work when she is here. The people we have had in so far have been great. I like that they are friendly, competent, hardworking, and don't waste time getting things done. I am a current client of this provider

5 5 1

Thomas W_10 2020-06-29 They take me out, and they drive me around, like I want. They are doing just fine. They come and take me places. I am a current client of this provider

5 5 1

June M_2 2020-06-29 They are very caring towards him. They are very caring and pay attention to the patient's needs. I am a current client of this provider

5 5 1

John W_12 2020-06-29 Change the days they come. Right now they come on a Wednesday and a Friday so there is only one day in between. It would be better if they came on a Tuesday and Friday. They could improve the times they come. They come on the wrong days, it is not the best days. I am a current client of this provider

5 4 1

Suzie E 2020-06-26 I never knew how depression my mom was and it has really helped with that area. They worked really hard to find someone who matches personalities with my mom. I am a current client of this provider

5 5 1

Marilynn M 2020-06-26 It saved me a lot of heartache. I liked that they were friendly and efficient. I am a current client of this provider

5 4 1

Joan P_8 2020-06-26 They helped give me the self confidence that I will get well if I do what they tell me to do. I like that they are friendly and competent. I am a current client of this provider

5 5 1

Donald M_2 2020-06-18 They keep the house clean for me. They are very well trained and able to do what I need done. I am a current client of this provider

5 5 1

Judith M_4 2020-06-05 The provider is able to help him with some of his daily personal care. They make meals and then clean up after. They are very concientous. If we need any adjustments they are here to work with us. I am a current client of this provider

5 5 1

Mary R_24 2020-03-30 They get along fine. She sits with him the whole time. I just think they should have more staff available. It depends on the caregiver you get. My dad has to be moved physically and a lot of people can't do that. I am a current client of this provider

5 5 1

Melody K_1 2020-03-20 They really make the effort to be pleasant in providing service. They are reliable and show up when they come. I like that they are friendly and professional with what they do. I am a current client of this provider

5 4 1

Maxine B_2 2020-03-20 They show that they care and I have no complaints. They care about their clients. I am a current client of this provider

5 5 1

Peter K 2020-03-18 They could charge me less money. I like my health care worker because she is always on time and punctual and does a thorough job. I am a current client of this provider

5 4 1

Anonymous_2397 2020-03-17 They free me up, they make it so my time is more free. I like the caregivers and the care they give to my mom and the company. I am a current client of this provider

5 5 1

Anonymous_3587 2020-03-17 They do pretty much everything for him. He has Parkinson's. He's on hospice as well. They provide quality care. I am a current client of this provider

5 5 1

Scott B_12 2020-03-04 They've had a positive impact. We had a problem with one caregiver that was caught stealing, so they can screen their caregivers a little better. I like what they're doing. I am a current client of this provider

5 4 1

Jerie L 2020-03-03 She looked forward to it, and even though she had dementia, she would remember our caregiver. I have recommended people to them because I like the care that my mom got, which was above and beyond. I am a past client of this provider

5 5 1

Jan A_1 2019-12-28 My sister is very difficult, and they are very wonderful with dealing with her. They are just always available, and they are very compassionate. I am a current client of this provider

5 5 1

Deb M 2019-12-26 They could have someone else that speaks German. They return phone calls but it can be hard to match caregivers with clients. I am a past client of this provider

5 4 1

Jack W 2019-12-20 The gal that we had was excellent. She took her for a ride. They are very helpful and easy to deal with. I am a past client of this provider

5 4 1

Jenny S 2019-12-17 If I didn't have the caregiver, then I would have to be there for him always. I love the caregiver that I have for my husband because she understands and is very thorough. I am a current client of this provider

5 5 1

Debbie A_1 2019-12-17 My dad's care provider is amazing, and I have actually learned from her how to take better care of my dad. My care provider is really good. She is understanding of situations. I am a current client of this provider

5 5 1

Ruth R_14 2019-12-17 They take care of him, and they take care of his needs. They are very good, and they take care of my husband the way they should, and they do what they are supposed to do. I am a current client of this provider

5 5 1

Anonymous_2946 2019-12-04 They drive her to the store and take her on walks. There are a few days where they had no one to send, so my mom was alone. I am a current client of this provider

5 4 1

Kathy E_7 2019-12-03 I know that someone is taking care of my loved one, so I do not worry as much. They are friendly and professional. I am a current client of this provider

5 5 1

Anonymous_2932 2019-12-03 In addition to taking care of my mom, she also takes care of the household and the environment around my mom. The caregiver looks beyond the person. The agency itself is very responsive, and they communicate well. I do not like the management. The caregivers aren't allowed to make any decisions, and they are held tightly back. I am a current client of this provider

5 4 1

Anonymous_2958 2019-12-02 There is uncertainty of the caregivers who are coming. There were a lot of people calling in sick. We've had some trouble with communication with the main office. I am a current client of this provider

5 4 1

Barry B_2 2019-09-26 They help with cooking. They come and cook dinners. I am a current client of this provider

5 4 1

Denise C_3 2019-09-25 It gives us peace of mind that someone is coming in the morning 3 days a week. We know that she is not in bed and not on the floor. It has given me a peace of mind. I like the office and how they coordinate care based on my parents, and mom in particular right now. I like how they customize their care plan. I am a current client of this provider

5 5 1

Deborah H_8 2019-09-25 From my perspective, they have given me peace of mind. I know he is eating and taking his pills when I am not there. His health is also better because he is eating and receiving companionship. The caregiver that was assigned to my dad is fantastic, and we got lucky! I am a current client of this provider

5 5 1

Janet H_1 2019-09-24 The services help my mom not have to take as much time off work to care for my grandma. My grandma has two different caregivers, and they take time to socialize with her. It's really nice to see her socialize because she doesn't get out much. I am a current client of this provider

5 5 1

Maggie B_1 2019-09-23 They keep my mom at home, where she likes to be. It helps me to know that she is being well taken care of. They have been very cooperative in helping her, even when she is in a storm. They help keep us up to date on what is going on. They are always able to accommodate us into their schedule. I am a current client of this provider

5 5 1

Garry A 2019-09-20 They are doing everything that she needs right now. They help her with cleaning up, but the main thing is that they get her out into society. They take her shopping and take her on day trips. I like that the caregivers have been really good with her, and they have become really good friends. I am a current client of this provider

5 4 1

Jerry L_5 2019-09-18 The caregivers do well at providing companionship and transportation for the client. I think that the agency is experienced, and they seem to know how to do the work that they do. I am a current client of this provider

5 5 1

Mardell B 2019-09-16 They have helped me the most by having organization and preparing my food. I like that they meet my needs. I am a current client of this provider

5 5 1

Anonymous_948 2019-09-16 I just have them once a week for a shower, and that is a big help for me. I would like to see their billing improved. They bill me every week, and I can hardly get around to it. I am a current client of this provider

5 4 1

Dick B_2 2019-09-16 They have helped the most by showing up. They help around the house. I like their services, and I have no complaints about them. I am a current client of this provider

5 5 1

Alton S_1 2019-06-27 It has allowed me to get out of the house and get some relaxation. I have an appointment. It makes it nicer for my dad when going to doctor's appointments and at home. They are reliable absolutely most of the time. I have been able to call within a couple days notice and get people to come. The quality is really good. I have always had good people. They pick the cream of the crop. I am a current client of this provider

5 5 1

Russell G_1 2019-06-24 They could give him more strength. They are prompt. I am a current client of this provider

5 4 1

Gladys K_1 2019-06-24 The services gave our family a little break. If someone needs a little supervision and companionship, this agency would be excellent. I am a past client of this provider

5 5 1

Nancy G_10 2019-06-24 They help her with personal care and companionship. They're very adaptable. Depending on the care and needs, they have somebody for all of it. I am a current client of this provider

5 5 1

Darlene W_7 2019-06-24 They give relief for a couple hours a week. They are consistent. I am a current client of this provider

5 5 1

Anonymous_1993 2019-06-24 Over the years I have had to have them, they kept changing people on me for no reason. I don't like what I've heard from different people of what they put their help through. It's about the company and their people. I am a current client of this provider

5 1 1

Dick B 2019-06-17 The caregiver takes care of my husband. She has comfort things that she does and she is very talented. We absolutely love our caregiver. I am a current client of this provider

5 5 1

Kay N 2019-06-17 She is here once a week and I wish I could have her more. I like having her here because she makes my day better and more fun. I am very happy with their skills. I like that my caregiver is easy to talk to and a lot of fun. We like the same things and to talk about the same things. I am a current client of this provider

5 5 1

Rose H_4 2019-06-17 I think they do everything, but I wish they would take insurance because $73 for two hours is a bit too much. She is great. I love how she does everything. She does housework for me. I am a current client of this provider

5 4 1

Carolyn A_3 2019-06-17 They made life my easier and more comfortable. I was taking care of my loved one, which took much of my time, and our caregiver took a big load off my shoulders. Most of my answers are based on her caregiver. The caregiver we had is a Christian, she can do everything, she talks to her, and helps her socially and physically. She was able to see things that needed to be done and did them. She was self directed. I am a past client of this provider

5 4 1

Arthur S 2019-06-17 They are really good about having the same people come so he doesn't get confused. They are very caring, and they know what to do. They are self motivated. They do things we wouldn't event think of or ask for. I am a current client of this provider

5 5 1

Charles H_2 2019-03-28 There's nothing they can do. It comes down to money. I would like to see more than one caregiver that is qualified and trained to provide the care. I am a current client of this provider

5 4 1

Anonymous_1614 2019-03-25 They could have given more thought to matching us. At the end, we got a new caregiver and they didn't seem like they were trained well. I am a past client of this provider

5 4 1

Donald T_11 2019-03-21 They are very helpful. I was able to get out, do some things, and stay gone for a longer period of time. I was able to catch up with friends and coworkers. They're very friendly, and they follow up. They explain things, and they take good care of my husband. They are happy. I am a current client of this provider

5 5 1

Leslie P_1 2019-03-20 That was good because I could get out of here. Some of the caregivers we had need some motivation. One of the caregivers was great and just unbelievable. Some of them need to improve. I am a past client of this provider

5 4 1

Carol D_6 2019-03-20 I wouldn't be able to get around without them. Everything that needs to be done is done well and they know what they are doing. I am a current client of this provider

5 5 1

Francis R_1 2019-03-19 My caregiver is thorough. The gal that I have, Karla, is terrific. She is punctual. I am a current client of this provider

5 5 1

Christine W_8 2019-03-19 They have made life easier by doing the things that I ask them to do. I like that they have had the same girl here for the last year, which is important for my loved one. I am a current client of this provider

5 5 1

Mary Jean A 2019-03-18 They help me get rid of some of the normal activities that I have to go through. She is helpful, energetic, and pleasant to be around. I am a current client of this provider

5 4 1

Helen A 2019-03-18 Because they come, I am not alone, and that is the biggest thing. I have been very pleased with them. I have had no problems with them. My caregiver comes one day a week and is there for whatever I need. She will take me to the store or make my bed. I am a current client of this provider

5 5 1

Sandy E_1 2018-12-22 I don't have to worry about my mother. I can count on them. I am a current client of this provider

5 5 1

Gary C_3 2018-12-22 He was pretty independent, but they tried to helped him out. We were involved in the initial selection of them. I am a past client of this provider

5 5 1

Kenneth M_3 2018-12-18 I think that they need to match people to my personality and interests. Visiting Angels needs to respond better to emails. I am a current client of this provider

5 3 1

Carrie W 2018-12-17 They helped us most by taking care of Joan and her dog and by helping around the place. They were professional, very helpful, and caring. I am a past client of this provider

5 5 1

Phillip U 2018-12-17 They provided good company. There was one lady that I liked to talk to. I am a past client of this provider

5 5 1

Peggy G_1 2018-12-15 They make sure she is being taken care of, taking her medicine, and they do things that she can't do anymore. I have never had any problems. They take good care of my mother. I am a current client of this provider

5 5 1

Bob H_4 2018-12-15 They are very reliable. We are very happy with the individual care we are getting. I am a current client of this provider

5 5 1

Carol S_12 2018-12-15 It helps me keep my sanity. It is helpful to have someone else bathe them, clean the house, and do laundry. They are friendly, knowledgeable, and helpful. They treat the folks like real people. I am a current client of this provider

5 5 1

Mary Jane J 2018-12-15 It gives us a break. They're really attentive. I am a current client of this provider

5 5 1

Dave E_2 2018-12-15 They helped with things around the house. They were very easy to work with and they provided exactly what we needed. I am a past client of this provider

5 5 1

Dave C 2018-12-15 I have less concerns about my loved one's care, as I know the caregiver is helping and they communicate with me. I appreciate the good communication and level of care. I also like the flexibility of scheduling. Their follow up is also great. I am a current client of this provider

5 5 1

Kathleen P 2018-10-01 It has given me a complete peace of mind knowing that someone is there that is knowledgeable and dependable. I don't have to worry anymore. They are dependable and they have listened to my concerns. I can give them directions for her meals. I am a current client of this provider

5 5 1

June L_3 2018-09-28 It was very frustrating for my mother, it created more stress than we wanted her to endure. If someone was really needy and required someone to oversee what is being done, that might be helpful. We weren't satisfied with what we got. I am a past client of this provider

5 1 1

Helen M_18 2018-09-24 I don't think there is anything they can do better. The girl coming is very young, but is very efficient. She doesn't have a lot of experience, but she takes it seriously. My caregiver is very dependable. I am a current client of this provider

5 4 1

Patricia W_1 2018-09-21 Their care for Richard is limited but helpful. I like the caregiver. I am a current client of this provider

5 4 1

James S_3 2018-09-20 They take my father shopping and out of the house. The caregiver does an amazing job. I am a current client of this provider

5 5 1

Jack J_2 2018-09-20 It has helped me a great deal. They have excellent services. I am a current client of this provider

5 5 1

Deena D 2018-09-20 It's helped my husband and me out because it's a long drive. I try to drive out once a week, but it's nice to know someone is visiting my mom and taking her out. I haven't met the lady, so I don't know them really. When I talk to the caregiver on the phone, she seems like a caring person. I am a current client of this provider

5 5 1

Anonymous_100 2018-09-19 I like the help because I have two people I have to care for. Any household help they give me cheers me up. I don't have enough time to do the things I want to do, so anything, from a washed off counter or meal prep, really helps. I would like the Visiting Angels to be more assertive in taking the role rather than me assigning tasks. I would like them to make their care more affordable. I am a current client of this provider

5 4 1

Ted L_1 2018-09-19 They could have a greater impact on my life by providing more people that are trained and experienced people. Visiting Angels does not have enough people trained with what I need. One of my caregivers is excellent and the other seems inexperienced. I am a current client of this provider

5 4 1

Kay M 2018-09-19 I can't find anything wrong with my caregiver. I wait for her every day, and she just tells me what's going on and what we are going to do next. She is a little bit bossy, but it's good for me to be bossed. They do more than they are asked to do. They go above and beyond. They are just amazing. I can't say enough good things about them. I am a current client of this provider

5 5 1

Donald J_1 2018-09-19 They have very knowledgeable people and they are on time. I tell people that they will like it if they try it. I am a current client of this provider

5 5 1

Suzy K 2018-09-17 They are great when my brothers and I can't be there. They are very thorough in their interview process to know what is needed. I am a current client of this provider

5 5 1

Elinor H_1 2018-09-17 I am 90 years old. I really do need someone and I'm wobbly on my feet. They always come on time. I am a current client of this provider

5 5 1

Helen S 2018-06-26 The caregiver is a quick learner and she takes ahold of the situation and does a good job of handling it. I like the management because they are very friendly, approachable, and very reachable. I am a current client of this provider

5 5 1

June T 2018-06-25 I could actually get something done and get out and do things that I had to when they were here. They were fantastic. They are polite courteous, and my caregiver was the best I could expect. I am a current client of this provider

5 5 1

Alexis M 2018-06-18 It made my life easier because I didn't have to be the full 24 hour caregiver. They were competent. I am a past client of this provider

5 5 1

John H 2018-06-15 They just did everything that I wanted like clean the house, wash clothes, and make meals. They do everything for us. They do a good job, and we like everyone that we have. I am a current client of this provider

5 5 1

Louise V 2018-06-15 Just a overall change in lifestyle is better. They've really become a friend to my mom. They have great quality of caregivers in the home. I am a current client of this provider

5 5 1

Ralph J 2018-06-15 It gives me a break from the caregiver and I know that my loved one is in good hands and being treated respectful. They're very thorough and the caregivers are very knowledgeable. I am a current client of this provider

5 5 1

tammyhanna 2017-06-14 Rochelle Flores is my father, Robert Westfall's care giver and she is absolutely amazing. My dad would not be as well as he is right now with out her. I am a current client of this provider

5 5 1

patricia670801 2017-05-30 I met three different caregivers from Visiting Angels who were all very warm, receptive, and helpful. They helped my father-in-law shower and came in at night sometimes so we could get some sleep. The experience was very positive because not only were they responsive to my husband and I, but also my father-in-law seemed to have enjoyed their company. I am a current client of this provider

5 4 1

mark-h--2 2017-05-18 Christine has been providing care for Mrs. B. for several years. She has been a perfect fit for my mother, understanding her needs and providing the exact care at the right time. She is the best and we are grateful for her. I am a current client of this provider

5 5 1

Norma055504 2017-05-04 Excellent care! Christina B. I am a current client of this provider

5 5 1

Tiffany227812 2017-03-17 Cleaning, taking the dog to the vet. Jennifer does a great job. I am a current client of this provider

5 5 1

Kim444353 2017-03-03 Visiting Angels has been great and I would recommend to anyone in need of caregiving services. They are flexible and responsive if scheduling issues arise and they very rarely do. We will continue to use their services as long as needed. I am a current client of this provider

5 5 1

Barbara R.137621 2017-02-21 She takes very good care of Barbara. I am a current client of this provider

5 5 1

Jene H. 2017-02-18 Excellent, kind, caring, innovative, and hardworking. Goes over and above. Does far more than required. All-in, focused, highly competent, resourceful, loving, interested, committed, intelligent, wants to do her best, honest, and with integrity. Great. She excels! Nina F. is tops! I am a past client of this provider

5 5 1

Zelma M. 2017-01-31 Alicia is a fill-in Angel. She always shows up bright and cheerful. I am a current client of this provider

5 5 1

Craig C. 2017-01-27 Visiting Angel's Karen is an excellent, competent, and caring supporter for my mom, Jean. She is a Godsend and both my mom and I appreciate her professionalism. We could not have asked for a better helper and thank you for providing her. I am a current client of this provider

5 5 1

Rick541462 2017-01-18 Rick is very pleased with the care Alicia offers him through the night. She has a great way of helping to relax. She is skilled with using pillows to support and cushion him. She is incredibly kind and competent and this makes him feel safe and rest more peacefully. I am a current client of this provider

5 5 1

Traci Stock Hall 2017-01-18 Excellent. I never thought that my in-home care could be so wonderful as I approach my ending days with cancer. God is blessing my life. I am a current client of this provider

5 5 1

Christine Barreto 2017-01-11 Christine is an outstanding caregiver. She always arrives on time and is very pleasant when she enters the house. She performs all chores required of her in cheerful and caring manner and always asks if there is anything else she can do. We really appreciate everything she does for us. I am a current client of this provider

5 5 1

Brian Comfort 2017-01-05 Karen is a caring and very good health care provider for my mother, Jean. Karen works with my mom, who is recovering from a broken hip, makes sure my mother's needs are taken care of. Karen is very conscientious, and I know my mom has complete trust in Karen, and enjoys Karen being there. I am a current client of this provider

5 5 1

Debra302376 2017-01-03 Visiting Angels were very thorough in their original assessment and did everything possible to reassure my dad and his wife of their services and how they would be able to help while still respecting their privacy. They were very sensitive about them being comfortable with their services. The caregiver was absolutely amazing, thorough, really nice company for them, very personable, and had a very nice personality for working with the folks. She cleaned like nobody’s business and just did an amazing job. They had really good with her communication with us. We had a situation where we moved them to another facility, and I got our wires crossed about which day she was coming and I didn’t give them the 24-hour notice and they didn’t charge me. The billing was very clear. I really impressed. I am a current client of this provider

5 5 1

Nolena 2017-01-02 I have been very pleased in all my dealings with Visiting Angels. Meeting the caregivers ahead of time is definitely a plus. Maria is truly a visiting angel. She treates my mom as she would her own gradmother. Her last name is Somorang. I am a current client of this provider

5 5 1

SueLynn 2017-01-01 I really appreciate the kind assistance given to my husband during his illness. I especially would like to,than Keri, Chris, RiAnne and Lisa. I am a past client of this provider

5 5 1

Norma001223 2016-12-29 I want to say that Christine Barreto does a very fine job for me. She's been with me going on 2 years, I just love her. I am a current client of this provider

5 5 1

Erlinda021788 2016-12-28 Christine is doing a great job- could keep her forever! I am a current client of this provider

5 5 1

Anonymous367717 2016-12-22 Outstanding! That is the most accurate description of caregiver Michelle. She is no only very knowledgeable about all aspects of her job (plus more) best in compassionate about her job. She will do additional research to do in her clients recovery! Again an excellent employee! I am a current client of this provider

5 5 1

Nadine311274 2016-12-20 Michelle has been helping us for several months and doing an excellent job. I am a current client of this provider

5 5 1

Cindy787452 2016-12-17 The care our family has received is ATT, above our expectations. We know our mom is being treated with care, respect and upmost at all times. We appreciate the honesty, integrity and loving care that has been shown & our family. Thank you! Awesome! I am a current client of this provider

5 5 1

Anonymous757510 2016-12-15 Professional and compassionate Alice and staff was competent, caring, and understanding. Magna the caregiver was way beyond good. What a relief to have Visiting Angels! I am a past client of this provider

5 5 1

Anonymous744585 2016-12-09 Karen is wonderful. She is caring and kind. It is comforting knowing my mother is in such good hands. I am a current client of this provider

5 5 1

Sharon247 2016-12-08 Jessica is very friendly and kind. I am a current client of this provider

5 5 1

Anonymous180671 2016-12-08 My caregiver, Christine B. does great work. Handles all the requirements including pets. Does a great job. I am a current client of this provider

5 3 1

Claraslakewood 2016-12-04 Never stopped working. Made me feel comfortable. Other

5 5 1

Healthy11 2016-12-01 My mom really likes our caregiver Sue. She is awesome. Not all the caregivers have worked out, but Sue has been great. - Connie, daughter of VT #3280 in Olympia, WA I am a current client of this provider

5 5 1

MerGar 2016-11-30 Bethany was extremely kind and competent in caring for my husband. She was inventive and active in showing me how to manage his disability. She was always prompt and professional and a pleasure to have in our home. I am a past client of this provider

5 5 1

Guest11 2016-11-30 I am very satisfied with the services of Visiting Angels in Olympia (Lacey). Sue & Sarah help me with things I can't do, help me remember things, and go with me on daily walks so I don't walk alone. MW #3503 I am a current client of this provider

5 5 1

Karen853245 2016-11-29 I am blind so I need a lot of help. They prepare my breakfast, lunch and dinner. They help me clean, take me for groceries, meds, doctors appointments and listening to my concerns. Thanks to Ninafaye, Sandra, and Monica. I am a current client of this provider

5 5 1

Captain ron 2016-11-13 They are very caring. Listen to what we want out of them. Very satisfied with our caregiver I am a current client of this provider

5 5 1

BarbaraH 2016-11-11 My CNA Fawn L.. Is amazing. My life is so much easier with her in it! She has been a blessing. I am a current client of this provider

5 5 1

Barbara307516 2016-10-28 Linda is punctual. She is friendly, courteous, and respectful of my concerns. I am a current client of this provider

5 5 1

Jay412086 2016-10-27 Our experience have been all good. The caretakers are professional and confident. Any specific requests are always followed upon. Would recommend/have recommended this agency to friends. I am a current client of this provider

5 5 1

MetrobillyG 2016-10-10 Michelle Monohan with Visiting Angels was the best. She has exstensive experience and goes above and beyond, She was always proactive in heading off potential problems. Great care giver and asset to have on any care team!! I am a past client of this provider

5 5 1

Anonymous630225 2016-09-29 I am very pleased with the service. Brianna is my driver and is always on time, very friendly and helpful. I will recommend her very highly from Visiting Angels. I am a current client of this provider

5 5 1

Joe's Daughter 2016-09-29 We hired Visiting Angels to help with in-home care for my Dad. Keri was very attentive and cooperative with helping providing in home quality care per our schedule requests. Our care giver Reneeca had a great attitude and brightened our days as she helped care for my Dad and also provided relief and companionship for my Mom. Working with Keri and Reneeca made it possible for Dad to remain at home per his wishes. We are so fortunate to have had both Keri and Reneeca as part of our in home care team. I am a past client of this provider

5 5 1

Julie C761313 2016-09-27 Very pleased with service and on time appointments. Pleasant to work with. Very happy so far. I am a current client of this provider

5 5 1

-Carole222430 2016-06-10 Very good. She does grocery shopping, light housework, baking, and transports me to appointments. She fills bird feeders outside and sweeps the patio. She is a pleasant companion. I am a current client of this provider

5 5 1

Caring103001850 2015-07-04 We hired Visiting Angels. They're OK depending on the day and who is there, but some are better than others. They have been alright for my mom. I am a current client of this provider

5 3 1

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Visiting Angels of Tacoma and Olympia (800) 973-1841

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Reviews of Visiting Angels of Tacoma and Olympia

154 Reviews Write a review

Home Care Reviews for Visiting Angels of Tacoma and Olympia

December 28, 2020

By Marilou

I am a current client of this provider

I need to have them here more often, but I can't afford to have them more often. Their office staff needs to improve their communication.

Provider Response

Hello Marilou, Thank you for taking time to gives us a review. We are happy to that our services we provide are helping you. We always try our best to provide great customer services for our clients and their families. If you ever have a problem please do not hesitate to talk to your Case Manager or call the office.

December 16, 2020

By Jennifer M

I am a current client of this provider

It allows her to stay in her home. She helps with household tasks. They are essential. The caregiver that works with my mom is a wonderful person.

Provider Response

Jennifer, thank you so much for trusting Visiting Angels to care for your mom. We are thrilled that you like her caregiver and that we can help keep your mom in her home where she's comfortable.

December 14, 2020

By Anonymous_4334

I am a current client of this provider

It allows me to get out of the house, while my husband gets care. I like our caregiver which helps us out in the services.

Provider Response

We are glad that you like your caregiver and that you are able to get out while the caregiver is there. Thank you for trusting us to care for your husband.

December 09, 2020

By Don B_8

I am a current client of this provider

The services help me a lot. It has improved my daily life considerably. The cost is hard for a lot of people. There is also quite a range in training that the caregivers have.

Provider Response

Don, I am so glad that Visiting Angels has been able to improve your daily life. If you ever have an issue with a caregiver please let the office know.

December 04, 2020

By Molly E_1

I am a current client of this provider

I don't have to do what they do. I was his caregiver, but now they do what I did. They could not change their scheduling around.

Provider Response

Molly, thank you for trusting us to care for your loved one. We are so glad you are happy with our services.

December 02, 2020

By Donna H

I am a current client of this provider

Without Rose, it would be really bad. The person who helps my wife has become a good friend to her. Her name is Rose.

Provider Response

I'm so glad that you and your wife look forward to your Angel coming to visit. Knowing that we brighten our clients' day is why we do this. Thank you for trusting us to care for your wife, and please tell your friends and family about Visiting Angels!

December 02, 2020

By Anonymous_4340

I am a current client of this provider

The services provided by Visiting Angels have been a high impact because we are able to get someone to stop by the client's home. I would recommend Visiting Angles because they seem like they have all that is needed to provide the care.

Provider Response

Thank you for recommending Visiting Angels! We take a lot of pride in helping seniors stay in their homes and helping improve their quality of life.

December 01, 2020

By Anonymous_4355

I am a current client of this provider

They keep me safe. They are dependable.

Provider Response

Thank you for trusting Visiting Angels with your care. We are glad that we have been able to provide you with dependable care.

December 01, 2020

By Cathy T_9

I am a current client of this provider

They show up everyday. I always get the same caregivers and I am comfortable with that. They are responsive to what I ask for.

Provider Response

Cathy, We are glad that we can provide you with reliable care that meets your needs. Thank you for trusting Visiting Angels with your care.

December 01, 2020

By Betty G_20

I am a current client of this provider

They helped me get in and out of the shower and helped me shower. They helped me get dressed too. I like the care that I got. They are caring, loving, and professional but still show compassion.

Provider Response

Betty, thank you for trusting Visiting Angels to provide care for you. We are thrilled to hear that you find your caregiver(s) compassionate and professional. We work hard to find the best caregiver for each client's individual needs.

December 01, 2020

By Etta T

I am a current client of this provider

I am a wheelchair bound person, so I depend on them for just about everything. The people are really excellent. They are well qualified and really caring.

Provider Response

Etta, thank you for trusting Visiting Angels with your care. We are thrilled to hear that you find your caregivers to be qualified and caring. We take a lot of time making sure that we train our caregivers well.

December 01, 2020

By Rosa A

I am a current client of this provider

Once a week they give her a shower. She can't do it herself. She needs a lot of attention. We have been using them for 4 years now. All the caregivers they send are very good.

Provider Response

Rosa, Thank your for the review! It is a pleasure to have you as a client and that you are enjoying your caregivers. We are happy to hear that us being there and providing care has made a difference!

September 29, 2020

By Brad M_1

I am a current client of this provider

They make it to where I can actually participate in life. Their caregiver is very courteous and caring to my needs.

Provider Response

Brad, We are so glad that Visiting Angels has been able to help you live your life. Thank you for being a client!

September 28, 2020

By Wanda G

I am a current client of this provider

I can't do these things anymore so they do them. They are prompt and they do everything I have on my list for them to do.

Provider Response

Wanda, thank you for being a long time client of Visiting Angels! We're so glad that we can help you and your husband and that you have trusted us to care for you for many years. We hope that you will tell friends and family about Visiting Angels!

September 24, 2020

By Ginger M

I am a current client of this provider

I feel we wound't be able to do without them. I think they have all done well taking care of my husband. I appreciate that my husband feels comfortable and safe with their care. I think the caregivers have been excellent.

September 24, 2020

By Christian J

I am a past client of this provider

I don't live in the area with my dad, but from his feedback they met his needs. They were a very good company. They communicated quite a bit and are competitive in prices.

Provider Response

Christian, Thank you for the review! We are happy to hear that you enjoy our caregivers that help with your father! We know they love being able to visit with him and help in any way they can.

September 23, 2020

By Patty T_1

I am a past client of this provider

The way they interact with my dad made my life easier. That's been very healthy for them. They're very prompt and professional. I like the responsiveness of the main office. I've been mostly fortunate with the gals that have come.

September 22, 2020

By Anonymous_4089

I am a current client of this provider

My life is pretty hectic, so what they provide could not make my life easier. They are polite. They take very good care of my mother first of all. They are friendly.

September 16, 2020

By Lori J_2

I am a current client of this provider

They transport her and are there with her. They are good at communicating.

Provider Response

Hi Lori, we're so glad that you're pleases with our services. Thank you for being a client.

September 08, 2020

By Patti T_1

I am a current client of this provider

I like their personalities and character. I have already recommended them. I like that they will sing, joke, and walk with my mom.

September 08, 2020

By Carole W

I am a current client of this provider

They are dependable and help with my home care. They do what they say they will do. They have me covered and it's good to work with Chris, the scheduler.

September 08, 2020

By Nancy T_11

I am a past client of this provider

They gave him a quality life right to the point where he passed. They gave him a reason to live. He looked forward to their visits. I like the personalization that they have. I like deal with the staff. I didn't feel like an item, but a person dealing with a person.

Provider Response

Hello Nancy, Thank you for the lovely works and recommending us! It is are pleasure to be able to help out as much as we can. Our staff appreciates your review!

September 08, 2020

By Bruce J_1

I am a current client of this provider

The services give me a chance to get out of the house. I have had good success with Visiting Angels.

Provider Response

Hello Bruce, We are happy to hear that you have enjoyed your experience with Visiting Angels and our caregivers!

September 03, 2020

By Bev K_3

I am a current client of this provider

They primarily are here to keep me on track with my medications, and they get some work done in the apartment. The people seem to care and they help me out with what I need help with.

September 01, 2020

By Margo S_2

I am a past client of this provider

He lived with my husband and I, and they meet all the needs we had with him. I think the managers communicated continuously and checked to see if everything was going okay. They were very detailed and attentive.

September 01, 2020

By Elmer K_2

I am a current client of this provider

The housekeeping has been satisfactory. One caregiver lacks the finness to bond with her. She lacks the extra push or psychological sensitivity. It is consistent. That is the main thing. It is only as good as the personnel they hire.

Provider Response

Elmer, Sorry to hear that you don't feel that your caregiver has the right personality. Please give us a call and we would be happy to work with you to find a caregiver that is a better fit.

September 01, 2020

By Bob H_12

I am a current client of this provider

I like that she will come in and quickly assess what needs done. I appreciate that she gets right to work when she is here. The people we have had in so far have been great. I like that they are friendly, competent, hardworking, and don't waste time getting things done.

Provider Response

Bob, We are glad to hear that you like your caregivers! Thank you for being a client.

June 29, 2020

By Thomas W_10

I am a current client of this provider

They take me out, and they drive me around, like I want. They are doing just fine. They come and take me places.

June 29, 2020

By June M_2

I am a current client of this provider

They are very caring towards him. They are very caring and pay attention to the patient's needs.

June 29, 2020

By John W_12

I am a current client of this provider

Change the days they come. Right now they come on a Wednesday and a Friday so there is only one day in between. It would be better if they came on a Tuesday and Friday. They could improve the times they come. They come on the wrong days, it is not the best days.

June 26, 2020

By Suzie E

I am a current client of this provider

I never knew how depression my mom was and it has really helped with that area. They worked really hard to find someone who matches personalities with my mom.

June 26, 2020

By Marilynn M

I am a current client of this provider

It saved me a lot of heartache. I liked that they were friendly and efficient.

June 26, 2020

By Joan P_8

I am a current client of this provider

They helped give me the self confidence that I will get well if I do what they tell me to do. I like that they are friendly and competent.

June 18, 2020

By Donald M_2

I am a current client of this provider

They keep the house clean for me. They are very well trained and able to do what I need done.

Provider Response

Donald, Thank you for leaving us a review! We are happy to hear you are pleased with our services and our caregivers!

June 05, 2020

By Judith M_4

I am a current client of this provider

The provider is able to help him with some of his daily personal care. They make meals and then clean up after. They are very concientous. If we need any adjustments they are here to work with us.

March 30, 2020

By Mary R_24

I am a current client of this provider

They get along fine. She sits with him the whole time. I just think they should have more staff available. It depends on the caregiver you get. My dad has to be moved physically and a lot of people can't do that.

Provider Response

Mary, We work hard to find great caregivers, as you mentioned not every caregiver is capable of doing lifts. We do offer continuing education classes at no cost to our employees so that we can get more caregivers that are capable of doing the more difficult tasks. Thank you for trusting us with your dad's care.

March 20, 2020

By Melody K_1

I am a current client of this provider

They really make the effort to be pleasant in providing service. They are reliable and show up when they come. I like that they are friendly and professional with what they do.

Provider Response

Melody, we are glad to hear that you find our caregivers reliable, friendly and professional. Thank you for trusting us to care for your loved one, we hope that you will tel your friends and family about Visiting Angels!

March 20, 2020

By Maxine B_2

I am a current client of this provider

They show that they care and I have no complaints. They care about their clients.

Provider Response

Maxine, we are so glad that our compassion for our clients shows. We really do care about our clients and want them to have the best care, thank you for trusting us to care for your loved one.

March 18, 2020

By Peter K

I am a current client of this provider

They could charge me less money. I like my health care worker because she is always on time and punctual and does a thorough job.

Provider Response

Peter, we know that home care can be pricey. Visiting Angels' prices are inline with Medicare and Veterans Administration prices, as well as other home care agencies. We are happy to hear that you enjoy your caregiver and that she is professional. Thank you for trusting us with your care, we hope that you will let your friends and family know about Visiting Angels.

March 17, 2020

By Anonymous_2397

I am a current client of this provider

They free me up, they make it so my time is more free. I like the caregivers and the care they give to my mom and the company.

Provider Response

We are so glad that we can provide respite care for you. Being a full time caregiver for a family member isn't easy, thank you for trusting us to care for your mom. We hope that you will tell friends and family about Visiting Angels!

March 17, 2020

By Anonymous_3587

I am a current client of this provider

They do pretty much everything for him. He has Parkinson's. He's on hospice as well. They provide quality care.

Provider Response

Thank you for trusting us to care for your loved one. We're glad that we can assist during this difficult time. We hope that you will tell your friends and family about Visiting Angels.

March 04, 2020

By Scott B_12

I am a current client of this provider

They've had a positive impact. We had a problem with one caregiver that was caught stealing, so they can screen their caregivers a little better. I like what they're doing.

Provider Response

Scott, we're glad that we have had a positive impact. We care about our clients and want to provide the best care possible. So sorry to hear that you had an issue with theft. We do background checks on all of our caregivers, require them to be fingerprinted, pass a drug test, obtain their state license within 200 days of hire, and do updated background checks every two years. Thank you for continuing to trust us.

March 03, 2020

By Jerie L

I am a past client of this provider

She looked forward to it, and even though she had dementia, she would remember our caregiver. I have recommended people to them because I like the care that my mom got, which was above and beyond.

Provider Response

Jerie, So glad to hear that your mom enjoyed her caregiver. We appreciate you recommending us to others. Hearing that we helped someone in a difficult time is why we do what we do, thank you for trusting us with your mom's care.

December 28, 2019

By Jan A_1

I am a current client of this provider

My sister is very difficult, and they are very wonderful with dealing with her. They are just always available, and they are very compassionate.

Provider Response

Hello Jan, Thank you for reviewing Visiting Angels! We are pleased to hear that you and your sister are happy with are services! Thank you for letting us care for your loved one!

December 26, 2019

By Deb M

I am a past client of this provider

They could have someone else that speaks German. They return phone calls but it can be hard to match caregivers with clients.

December 20, 2019

By Jack W

I am a past client of this provider

The gal that we had was excellent. She took her for a ride. They are very helpful and easy to deal with.

December 17, 2019

By Jenny S

I am a current client of this provider

If I didn't have the caregiver, then I would have to be there for him always. I love the caregiver that I have for my husband because she understands and is very thorough.

December 17, 2019

By Debbie A_1

I am a current client of this provider

My dad's care provider is amazing, and I have actually learned from her how to take better care of my dad. My care provider is really good. She is understanding of situations.

Provider Response

Hello Debbie, Thank you for leaving us a review! We are so happy we are able to come in an help your loved one! We know that Dementia is a very difficult and we are thankful we can be there to support you!

December 17, 2019

By Ruth R_14

I am a current client of this provider

They take care of him, and they take care of his needs. They are very good, and they take care of my husband the way they should, and they do what they are supposed to do.

December 04, 2019

By Anonymous_2946

I am a current client of this provider

They drive her to the store and take her on walks. There are a few days where they had no one to send, so my mom was alone.

December 03, 2019

By Kathy E_7

I am a current client of this provider

I know that someone is taking care of my loved one, so I do not worry as much. They are friendly and professional.

December 03, 2019

By Anonymous_2932

I am a current client of this provider

In addition to taking care of my mom, she also takes care of the household and the environment around my mom. The caregiver looks beyond the person. The agency itself is very responsive, and they communicate well. I do not like the management. The caregivers aren't allowed to make any decisions, and they are held tightly back.

December 02, 2019

By Anonymous_2958

I am a current client of this provider

There is uncertainty of the caregivers who are coming. There were a lot of people calling in sick. We've had some trouble with communication with the main office.

September 26, 2019

By Barry B_2

I am a current client of this provider

They help with cooking. They come and cook dinners.

September 25, 2019

By Denise C_3

I am a current client of this provider

It gives us peace of mind that someone is coming in the morning 3 days a week. We know that she is not in bed and not on the floor. It has given me a peace of mind. I like the office and how they coordinate care based on my parents, and mom in particular right now. I like how they customize their care plan.

Provider Response

Denise, Thank you for your review. We do our best to match needs of the client to caregiver. We are so happy to hear that you know your mother is being taken care of. It is an honor to be working with both of you.

September 25, 2019

By Deborah H_8

I am a current client of this provider

From my perspective, they have given me peace of mind. I know he is eating and taking his pills when I am not there. His health is also better because he is eating and receiving companionship. The caregiver that was assigned to my dad is fantastic, and we got lucky!

Provider Response

Deborah, Thank you for the review! We are so happy we are able to be there to give you peace of mind that your father is well taken care of.

September 24, 2019

By Janet H_1

I am a current client of this provider

The services help my mom not have to take as much time off work to care for my grandma. My grandma has two different caregivers, and they take time to socialize with her. It's really nice to see her socialize because she doesn't get out much.

Provider Response

Janet, Thank you for sharing your experience with Visiting Angels! We are happy to hear that your caregiver has been providing great care for you!

September 23, 2019

By Maggie B_1

I am a current client of this provider

They keep my mom at home, where she likes to be. It helps me to know that she is being well taken care of. They have been very cooperative in helping her, even when she is in a storm. They help keep us up to date on what is going on. They are always able to accommodate us into their schedule.

Provider Response

Maggie, Thank you for taking time to give us a review! We are so happy that we are able to provide services to keep your mom at home and your mind at ease. We are honored to be able to have as a client!

September 20, 2019

By Garry A

I am a current client of this provider

They are doing everything that she needs right now. They help her with cleaning up, but the main thing is that they get her out into society. They take her shopping and take her on day trips. I like that the caregivers have been really good with her, and they have become really good friends.

Provider Response

Garry, Thank you for taking the time to give us a review. We are happy that our caregivers are having fun with her while they are caring for your loved one.

September 18, 2019

By Jerry L_5

I am a current client of this provider

The caregivers do well at providing companionship and transportation for the client. I think that the agency is experienced, and they seem to know how to do the work that they do.

September 16, 2019

By Mardell B

I am a current client of this provider

They have helped me the most by having organization and preparing my food. I like that they meet my needs.

September 16, 2019

By Anonymous_948

I am a current client of this provider

I just have them once a week for a shower, and that is a big help for me. I would like to see their billing improved. They bill me every week, and I can hardly get around to it.

Provider Response

Thank you for taking the time to right us a review! We are very happy that we were able to find a good caregiver that best fit the needs of your loved one.

September 16, 2019

By Dick B_2

I am a current client of this provider

They have helped the most by showing up. They help around the house. I like their services, and I have no complaints about them.

June 27, 2019

By Alton S_1

I am a current client of this provider

It has allowed me to get out of the house and get some relaxation. I have an appointment. It makes it nicer for my dad when going to doctor's appointments and at home. They are reliable absolutely most of the time. I have been able to call within a couple days notice and get people to come. The quality is really good. I have always had good people. They pick the cream of the crop.

Provider Response

Hello Alton, Thank you for leaving us a review! It is great to hear that you are pleased with our services and that we are able to help out in any way we can! Our caregivers love being able to care for your dad.

June 24, 2019

By Russell G_1

I am a current client of this provider

They could give him more strength. They are prompt.

Provider Response

Russell, Thank you for leaving us a review! Please contact your Case Manager to talk about how we can give you more strength. We want to be able to give you the best care possible.

June 24, 2019

By Gladys K_1

I am a past client of this provider

The services gave our family a little break. If someone needs a little supervision and companionship, this agency would be excellent.

Provider Response

Thank you for leaving leaving us a review! We are blessed that we were able to take care of your loved one and that you were happy with our services!

June 24, 2019

By Nancy G_10

I am a current client of this provider

They help her with personal care and companionship. They're very adaptable. Depending on the care and needs, they have somebody for all of it.

Provider Response

Nancy, Thank you for leaving Visiting Angels of Tacoma! We are thrilled to hear that you are happy with our services and our caregivers!Thank you for giving us the opportunity to provide care for you.

June 24, 2019

By Darlene W_7

I am a current client of this provider

They give relief for a couple hours a week. They are consistent.

Provider Response

Darlene, Thank you for reviewing Visiting Angels! We are happy to be able to help you in your home!

June 24, 2019

By Anonymous_1993

I am a current client of this provider

Over the years I have had to have them, they kept changing people on me for no reason. I don't like what I've heard from different people of what they put their help through. It's about the company and their people.

Provider Response

Thank you for taking a moment to share your experience with us. We value your opinion.Our goal is to provide each one of our customers with the best care possible,so if this has not happened,we encourage you to give us a call and speak to our Operations Manager,Terry,so that we may have the opportunity to resolve any problem that has arisen and address any specific concerns you have.

June 17, 2019

By Dick B

I am a current client of this provider

The caregiver takes care of my husband. She has comfort things that she does and she is very talented. We absolutely love our caregiver.

Provider Response

Dick, Thank you for leaving us a review! We are happy to hear that you are enjoying your caregiver and that she is providing great care to you!

June 17, 2019

By Kay N

I am a current client of this provider

She is here once a week and I wish I could have her more. I like having her here because she makes my day better and more fun. I am very happy with their skills. I like that my caregiver is easy to talk to and a lot of fun. We like the same things and to talk about the same things.

Provider Response

Kay, Thank you for leaving us a review! We are pleased to hear that you are enjoying Traci! She is a great caregiver and we love having her as one of our Angels!

June 17, 2019

By Rose H_4

I am a current client of this provider

I think they do everything, but I wish they would take insurance because $73 for two hours is a bit too much. She is great. I love how she does everything. She does housework for me.

Provider Response

Hello Rose, Thank you for leaving Visiting Angels a review! We are happy to hear that you are enjoying our services. unfortunately all agency to do accept insurance but we do take long term care insurance and have a contract with the VA for veterans. It great to hear you are happy with your caregiver!

June 17, 2019

By Carolyn A_3

I am a past client of this provider

They made life my easier and more comfortable. I was taking care of my loved one, which took much of my time, and our caregiver took a big load off my shoulders. Most of my answers are based on her caregiver. The caregiver we had is a Christian, she can do everything, she talks to her, and helps her socially and physically. She was able to see things that needed to be done and did them. She was self directed.

Provider Response

Hello Carolyn, Thank you for leaving us a review! It is great to hear that you were pleased with our services and that Christian did a great job providing care for your loved one. It was a real honor that we were able to help you and your loved one.

June 17, 2019

By Arthur S

I am a current client of this provider

They are really good about having the same people come so he doesn't get confused. They are very caring, and they know what to do. They are self motivated. They do things we wouldn't event think of or ask for.

Provider Response

Arthur, We are pleased to hear that you are happy with our services. Our caregivers really go the extra mile to provide the care that someone deserves! We appreciate your review!

March 28, 2019

By Charles H_2

I am a current client of this provider

There's nothing they can do. It comes down to money. I would like to see more than one caregiver that is qualified and trained to provide the care.

March 25, 2019

By Anonymous_1614

I am a past client of this provider

They could have given more thought to matching us. At the end, we got a new caregiver and they didn't seem like they were trained well.

March 21, 2019

By Donald T_11

I am a current client of this provider

They are very helpful. I was able to get out, do some things, and stay gone for a longer period of time. I was able to catch up with friends and coworkers. They're very friendly, and they follow up. They explain things, and they take good care of my husband. They are happy.

Provider Response

Donald, Thank you for leaving us a review! We are happy to hear that you are pleased with our caregivers and staff! We do our best to provide the care that your loved one deserves!

March 20, 2019

By Leslie P_1

I am a past client of this provider

That was good because I could get out of here. Some of the caregivers we had need some motivation. One of the caregivers was great and just unbelievable. Some of them need to improve.

Provider Response

Leslie, Thank you for leaving us a review. We are happy to hear that you did like one of your caregivers that helped provide care. We do our best to make sure that all of our caregivers take all updated skills classes, refresher courses and are in full communication with staff when they need help or have questions.

March 20, 2019

By Carol D_6

I am a current client of this provider

I wouldn't be able to get around without them. Everything that needs to be done is done well and they know what they are doing.

Provider Response

Carol, Thank you for reviewing your experience with Visiting Angels Tacoma/Olympia! We are pleased to hear that your caregiver is perfect for you and providing the help that is needed for you and your home!

March 19, 2019

By Francis R_1

I am a current client of this provider

My caregiver is thorough. The gal that I have, Karla, is terrific. She is punctual.

March 19, 2019

By Christine W_8

I am a current client of this provider

They have made life easier by doing the things that I ask them to do. I like that they have had the same girl here for the last year, which is important for my loved one.

March 18, 2019

By Mary Jean A

I am a current client of this provider

They help me get rid of some of the normal activities that I have to go through. She is helpful, energetic, and pleasant to be around.

Provider Response

Hello Mary, We are happy to hear that you are enjoying your caregiver and that she is helping in any way that she can. We are honored to be able to provide care for you!

March 18, 2019

By Helen A

I am a current client of this provider

Because they come, I am not alone, and that is the biggest thing. I have been very pleased with them. I have had no problems with them. My caregiver comes one day a week and is there for whatever I need. She will take me to the store or make my bed.

Provider Response

Helen, Thank you for telling us more about your experience with our Angels. We know that they look forward to coming over to help out any way they can!

December 22, 2018

By Sandy E_1

I am a current client of this provider

I don't have to worry about my mother. I can count on them.

Provider Response

Hello Sandy, We are honored to be able to provide care for your mother and help out as much as we can!

December 22, 2018

By Gary C_3

I am a past client of this provider

He was pretty independent, but they tried to helped him out. We were involved in the initial selection of them.

December 18, 2018

By Kenneth M_3

I am a current client of this provider

I think that they need to match people to my personality and interests. Visiting Angels needs to respond better to emails.

December 17, 2018

By Carrie W

I am a past client of this provider

They helped us most by taking care of Joan and her dog and by helping around the place. They were professional, very helpful, and caring.

December 17, 2018

By Phillip U

I am a past client of this provider

They provided good company. There was one lady that I liked to talk to.

December 15, 2018

By Peggy G_1

I am a current client of this provider

They make sure she is being taken care of, taking her medicine, and they do things that she can't do anymore. I have never had any problems. They take good care of my mother.

December 15, 2018

By Bob H_4

I am a current client of this provider

They are very reliable. We are very happy with the individual care we are getting.

December 15, 2018

By Carol S_12

I am a current client of this provider

It helps me keep my sanity. It is helpful to have someone else bathe them, clean the house, and do laundry. They are friendly, knowledgeable, and helpful. They treat the folks like real people.

Provider Response

Carol, We are happy to be able to help your loved one and be able to give you peace of mind that those tasks get done!

December 15, 2018

By Mary Jane J

I am a current client of this provider

It gives us a break. They're really attentive.

December 15, 2018

By Dave E_2

I am a past client of this provider

They helped with things around the house. They were very easy to work with and they provided exactly what we needed.

December 15, 2018

By Dave C

I am a current client of this provider

I have less concerns about my loved one's care, as I know the caregiver is helping and they communicate with me. I appreciate the good communication and level of care. I also like the flexibility of scheduling. Their follow up is also great.

October 01, 2018

By Kathleen P

I am a current client of this provider

It has given me a complete peace of mind knowing that someone is there that is knowledgeable and dependable. I don't have to worry anymore. They are dependable and they have listened to my concerns. I can give them directions for her meals.

September 28, 2018

By June L_3

I am a past client of this provider

It was very frustrating for my mother, it created more stress than we wanted her to endure. If someone was really needy and required someone to oversee what is being done, that might be helpful. We weren't satisfied with what we got.

Provider Response

Thank you for taking a moment to share your experience with us. We value your opinion. Our goal is to provide each one of our customers with the best care possible, so if this has not happened, we encourage you to give us a call and speak to our Operations Manager, Terry,so that we may have the opportunity to resolve any problem that has arisen and address any specific concerns you have.

September 24, 2018

By Helen M_18

I am a current client of this provider

I don't think there is anything they can do better. The girl coming is very young, but is very efficient. She doesn't have a lot of experience, but she takes it seriously. My caregiver is very dependable.

September 21, 2018

By Patricia W_1

I am a current client of this provider

Their care for Richard is limited but helpful. I like the caregiver.

Provider Response

Patricia, Thank you for the review! If there is anything you ever need please contact us and we will be here. It has been a great pleasure taking care of Richard!

September 20, 2018

By James S_3

I am a current client of this provider

They take my father shopping and out of the house. The caregiver does an amazing job.

Provider Response

James, Thank you for reviewing Visiting Angels Tacoma/Olympia! We are happy to hear that you have enjoyed your experience and love your caregiver! It has been a pleasure taking care of your father.

September 20, 2018

By Jack J_2

I am a current client of this provider

It has helped me a great deal. They have excellent services.

September 20, 2018

By Deena D

I am a current client of this provider

It's helped my husband and me out because it's a long drive. I try to drive out once a week, but it's nice to know someone is visiting my mom and taking her out. I haven't met the lady, so I don't know them really. When I talk to the caregiver on the phone, she seems like a caring person.

Provider Response

Deena, Thank you for sharing your experience with Visiting Angeles Tacoma/Olympia. Our caregiver loves visiting with your mother and taking her out as well.

September 19, 2018

By Anonymous_100

I am a current client of this provider

I like the help because I have two people I have to care for. Any household help they give me cheers me up. I don't have enough time to do the things I want to do, so anything, from a washed off counter or meal prep, really helps. I would like the Visiting Angels to be more assertive in taking the role rather than me assigning tasks. I would like them to make their care more affordable.

Provider Response

Thank you for taking time to share your experience with Visiting Angels Tacoma/Olympia. Please contact your Case Manager to discus your tasks and any other concerns you may have. We are very happy to be able to have our Angels come and help out in any way possible!

September 19, 2018

By Ted L_1

I am a current client of this provider

They could have a greater impact on my life by providing more people that are trained and experienced people. Visiting Angels does not have enough people trained with what I need. One of my caregivers is excellent and the other seems inexperienced.

Provider Response

Ted, Thank you for taking time and giving us a review! We enjoy caring for you as one of our clients. Please contact the office, and we can further discuss your care and needs.

September 19, 2018

By Kay M

I am a current client of this provider

I can't find anything wrong with my caregiver. I wait for her every day, and she just tells me what's going on and what we are going to do next. She is a little bit bossy, but it's good for me to be bossed. They do more than they are asked to do. They go above and beyond. They are just amazing. I can't say enough good things about them.

Provider Response

Kay, We are so pleased to hear that you are loving your caregiver! Maggie enjoys coming to your home and helping you in any way you need! Thank you for taking your time to review Visiting Angels! It has been a pleasure having you as a client!

September 19, 2018

By Donald J_1

I am a current client of this provider

They have very knowledgeable people and they are on time. I tell people that they will like it if they try it.

Provider Response

Donald, Thank you for the review!

September 17, 2018

By Suzy K

I am a current client of this provider

They are great when my brothers and I can't be there. They are very thorough in their interview process to know what is needed.

Provider Response

Suzy, Thank you for taking the time to review Visiting Angels Tacoma/Olympia! It has been a privilege taking care of your loved one!

September 17, 2018

By Elinor H_1

I am a current client of this provider

I am 90 years old. I really do need someone and I'm wobbly on my feet. They always come on time.

Provider Response

Elinor, We are so happy we are able to provide services that help you! We love having you as one of our clients and our caregivers enjoy helping you!

June 26, 2018

By Helen S

I am a current client of this provider

The caregiver is a quick learner and she takes ahold of the situation and does a good job of handling it. I like the management because they are very friendly, approachable, and very reachable.

June 25, 2018

By June T

I am a current client of this provider

I could actually get something done and get out and do things that I had to when they were here. They were fantastic. They are polite courteous, and my caregiver was the best I could expect.

June 18, 2018

By Alexis M

I am a past client of this provider

It made my life easier because I didn't have to be the full 24 hour caregiver. They were competent.

June 15, 2018

By John H

I am a current client of this provider

They just did everything that I wanted like clean the house, wash clothes, and make meals. They do everything for us. They do a good job, and we like everyone that we have.

June 15, 2018

By Louise V

I am a current client of this provider

Just a overall change in lifestyle is better. They've really become a friend to my mom. They have great quality of caregivers in the home.

June 15, 2018

By Ralph J

I am a current client of this provider

It gives me a break from the caregiver and I know that my loved one is in good hands and being treated respectful. They're very thorough and the caregivers are very knowledgeable.

June 14, 2017

By tammyhanna

I am a current client of this provider

Rochelle Flores is my father, Robert Westfall's care giver and she is absolutely amazing. My dad would not be as well as he is right now with out her.

Provider Response

Thank you for reviewing Visiting Angels Tacoma & Olympia. Rochelle is a rockstar! We are happy she has assisted the improvement of your dad's health.

May 30, 2017

By patricia670801

I am a current client of this provider

I met three different caregivers from Visiting Angels who were all very warm, receptive, and helpful. They helped my father-in-law shower and came in at night sometimes so we could get some sleep. The experience was very positive because not only were they responsive to my husband and I, but also my father-in-law seemed to have enjoyed their company.

Provider Response

Thank you for sharing your Visiting Angels experience. Those caregivers also enjoy spending time with your father-in -law. We are grateful for the opportunity to assist the client and provide respite time to your family.

May 18, 2017

By mark-h--2

I am a current client of this provider

Christine has been providing care for Mrs. B. for several years. She has been a perfect fit for my mother, understanding her needs and providing the exact care at the right time. She is the best and we are grateful for her.

Provider Response

Thank you for sharing your experience with Visiting Angels. Christine is a compassionate and knowledgeable caregiver, who provides excellent care. We are happy that your mom is enjoying Christine as her caregiver.

May 04, 2017

By Norma055504

I am a current client of this provider

Excellent care! Christina B.

Provider Response

Thank you for reviewing Visiting Angels!

March 17, 2017

By Tiffany227812

I am a current client of this provider

Cleaning, taking the dog to the vet. Jennifer does a great job.

Provider Response

Thank you for reviewing Visiting Angels. We are happy to hear Jennifer is helpful in assisting you.

March 03, 2017

By Kim444353

I am a current client of this provider

Visiting Angels has been great and I would recommend to anyone in need of caregiving services. They are flexible and responsive if scheduling issues arise and they very rarely do. We will continue to use their services as long as needed.

Provider Response

Thank you for reviewing Visiting Angels! We are pleased to know you are happy with the service provided and grateful for the opportunity to meet your care needs.

February 21, 2017

By Barbara R.137621

I am a current client of this provider

She takes very good care of Barbara.

Provider Response

Thank you for reviewing Visiting Angels! We appreciate your feedback.

February 18, 2017

By Jene H.

I am a past client of this provider

Excellent, kind, caring, innovative, and hardworking. Goes over and above. Does far more than required. All-in, focused, highly competent, resourceful, loving, interested, committed, intelligent, wants to do her best, honest, and with integrity. Great. She excels! Nina F. is tops!

Provider Response

Thank you for your review! Visiting Angels strives to exceed our client's expectations everyday, in every way. We are pleased to hear how attentive and professional Nina F. has been for you. Thank you the opportunity to provide you with great service.

January 31, 2017

By Zelma M.

I am a current client of this provider

Alicia is a fill-in Angel. She always shows up bright and cheerful.

Provider Response

Thank you for reviewing Visiting Angels. We are pleased to hear that you are happy with your caregiver Alicia.

January 27, 2017

By Craig C.

I am a current client of this provider

Visiting Angel's Karen is an excellent, competent, and caring supporter for my mom, Jean. She is a Godsend and both my mom and I appreciate her professionalism. We could not have asked for a better helper and thank you for providing her.

Provider Response

Thank you for reviewing Visiting Angels of Tacoma. We are pleased to know how helpful and professional Karen has been with your mother. Karen embodies many of the Visiting Angels values. Thank you for the opportunity to provide your mother with excellent care.

January 18, 2017

By Rick541462

I am a current client of this provider

Rick is very pleased with the care Alicia offers him through the night. She has a great way of helping to relax. She is skilled with using pillows to support and cushion him. She is incredibly kind and competent and this makes him feel safe and rest more peacefully.

Provider Response

Thank you for reviewing Visiting Angels Tacoma. It is wonderful to hear how well Alicia is assisting you in your home. We are grateful for the opportunity to provide you with quality care.

January 18, 2017

By Traci Stock Hall

I am a current client of this provider

Excellent. I never thought that my in-home care could be so wonderful as I approach my ending days with cancer. God is blessing my life.

Provider Response

Thank you for reviewing Visiting Angels. We are grateful for the opportunity to assist you during this time.

January 11, 2017

By Christine Barreto

I am a current client of this provider

Christine is an outstanding caregiver. She always arrives on time and is very pleasant when she enters the house. She performs all chores required of her in cheerful and caring manner and always asks if there is anything else she can do. We really appreciate everything she does for us.

Provider Response

Thank you for reviewing Visiting Angels Tacoma. We are thrilled to hear you are happy with the service. Christine is an excellent caregiver, who continually goes above and beyond what is asked.

January 05, 2017

By Brian Comfort

I am a current client of this provider

Karen is a caring and very good health care provider for my mother, Jean. Karen works with my mom, who is recovering from a broken hip, makes sure my mother's needs are taken care of. Karen is very conscientious, and I know my mom has complete trust in Karen, and enjoys Karen being there.

Provider Response

Thank you for reviewing Visiting Angels Tacoma! It is wonderful to hear how well Karen has assisted your mom. She is a excellent caregiver. We strive to exceed our client’s expectations every day by providing them with quality care, respect and dignity.

January 03, 2017

By Debra302376

I am a current client of this provider

Visiting Angels were very thorough in their original assessment and did everything possible to reassure my dad and his wife of their services and how they would be able to help while still respecting their privacy. They were very sensitive about them being comfortable with their services. The caregiver was absolutely amazing, thorough, really nice company for them, very personable, and had a very nice personality for working with the folks. She cleaned like nobody’s business and just did an amazing job. They had really good with her communication with us. We had a situation where we moved them to another facility, and I got our wires crossed about which day she was coming and I didn’t give them the 24-hour notice and they didn’t charge me. The billing was very clear. I really impressed.

Provider Response

Thank you for sharing your experience with Visiting Angels Tacoma, we appreciate your feedback. Allowing a caregiver into the home requires some adjustment, but you welcome them in and hope for an angel. It is great to hear how smoothly the start-of-care process went. We strive to exceed our client’s expectations every day by providing them with quality care, respect and dignity. Please let us know if there is any other ways we can assist you and your parents.

January 02, 2017

By Nolena

I am a current client of this provider

I have been very pleased in all my dealings with Visiting Angels. Meeting the caregivers ahead of time is definitely a plus. Maria is truly a visiting angel. She treates my mom as she would her own gradmother. Her last name is Somorang.

Provider Response

Thank you for sharing your Visiting Angels experience. Maria is one of our most generous caregivers and knows how to connect with clients.

January 01, 2017

By SueLynn

I am a past client of this provider

I really appreciate the kind assistance given to my husband during his illness. I especially would like to,than Keri, Chris, RiAnne and Lisa.

Provider Response

Thank you for reviewing Visiting Angels Tacoma. We are happy to have assisted with you and your husband during a difficult time.

December 29, 2016

By Norma001223

I am a current client of this provider

I want to say that Christine Barreto does a very fine job for me. She's been with me going on 2 years, I just love her.

Provider Response

Thank you for reviewing Visiting Angels. Christine is an asset to our Angel team, we love her too!

December 28, 2016

By Erlinda021788

I am a current client of this provider

Christine is doing a great job- could keep her forever!

Provider Response

Thank you for the review of Visiting Angels. We are glad you're happy with the service and hope Christine can continue assisting you!

December 22, 2016

By Anonymous367717

I am a current client of this provider

Outstanding! That is the most accurate description of caregiver Michelle. She is no only very knowledgeable about all aspects of her job (plus more) best in compassionate about her job. She will do additional research to do in her clients recovery! Again an excellent employee!

Provider Response

We appreciate your review of Visiting Angels Tacoma. It was wonderful to hear that Michelle is providing you with thorough care and goes above the call of duty. Thank you for your continued loyalty to Visiting Angels.

December 20, 2016

By Nadine311274

I am a current client of this provider

Michelle has been helping us for several months and doing an excellent job.

Provider Response

Thank you for reviewing Visiting Angels of Tacoma. We are happy Michelle has been able to assist you in your home.

December 17, 2016

By Cindy787452

I am a current client of this provider

The care our family has received is ATT, above our expectations. We know our mom is being treated with care, respect and upmost at all times. We appreciate the honesty, integrity and loving care that has been shown & our family. Thank you! Awesome!

Provider Response

Thank you for reviewing Visiting Angels of Tacoma. We are thrilled to hear you have been satisfied with your service. Thank you for the opportunity to provide your mom with respect, dignity, and excellent care.

December 15, 2016

By Anonymous757510

I am a past client of this provider

Professional and compassionate Alice and staff was competent, caring, and understanding. Magna the caregiver was way beyond good. What a relief to have Visiting Angels!

Provider Response

We appreciate you taking the time to share your Visiting Angels experience. Alice and Magna are both incredible members of our VA team. Thank you for the opportunity to provide you with excellent care.

December 09, 2016

By Anonymous744585

I am a current client of this provider

Karen is wonderful. She is caring and kind. It is comforting knowing my mother is in such good hands.

Provider Response

Thank you for your review of Visiting Angels Tacoma. We are thankful for the opportunity to care for your mother.

December 08, 2016

By Sharon247

I am a current client of this provider

Jessica is very friendly and kind.

Provider Response

Thank you for reviewing Visiting Angels, we appreciate the positive feedback about caregiver Jessica.

December 08, 2016

By Anonymous180671

I am a current client of this provider

My caregiver, Christine B. does great work. Handles all the requirements including pets. Does a great job.

Provider Response

Thank you for your feedback about Visiting Angels caregiver Christine. She is an asset to our team and an excellent caregiver.

December 04, 2016

By Claraslakewood

Other

Never stopped working. Made me feel comfortable.

Provider Response

Thank you for your review of Visiting Angels. We are happy to make you more comfortable in your home by assisting with your daily needs.

December 01, 2016

By Healthy11

I am a current client of this provider

My mom really likes our caregiver Sue. She is awesome. Not all the caregivers have worked out, but Sue has been great. - Connie, daughter of VT #3280 in Olympia, WA

November 30, 2016

By MerGar

I am a past client of this provider

Bethany was extremely kind and competent in caring for my husband. She was inventive and active in showing me how to manage his disability. She was always prompt and professional and a pleasure to have in our home.

Provider Response

Thank you for sharing your Visiting Angels experience! We are pleased to hear Bethany has been a positive companion in your home. Bethany is an excellent caregiver and is a valued member of our team.

November 30, 2016

By Guest11

I am a current client of this provider

I am very satisfied with the services of Visiting Angels in Olympia (Lacey). Sue & Sarah help me with things I can't do, help me remember things, and go with me on daily walks so I don't walk alone. MW #3503

Provider Response

Thank you for reviewing Visiting Angels Tacoma & Olympia. We are happy that both Sue and Sarah provide care and comfort while assisting you!

November 29, 2016

By Karen853245

I am a current client of this provider

I am blind so I need a lot of help. They prepare my breakfast, lunch and dinner. They help me clean, take me for groceries, meds, doctors appointments and listening to my concerns. Thanks to Ninafaye, Sandra, and Monica.

Provider Response

We appreciate your review of Visiting Angels. Ninafaye, Sandra, and Monica are some of our most skilled and experienced caregivers. Thank you for allowing us into your home and the opportunity to provide you with outstanding care.

November 13, 2016

By Captain ron

I am a current client of this provider

They are very caring. Listen to what we want out of them. Very satisfied with our caregiver

Provider Response

Thank you for your review of Visiting Angels! We are happy your caregiver listens to your requests and is meeting your needs.

November 11, 2016

By BarbaraH

I am a current client of this provider

My CNA Fawn L.. Is amazing. My life is so much easier with her in it! She has been a blessing.

Provider Response

Visiting Angels appreciates you sharing your experience. We are thrilled Fawn has made a positive impact on your life. Thank you for your trust.

October 28, 2016

By Barbara307516

I am a current client of this provider

Linda is punctual. She is friendly, courteous, and respectful of my concerns.

Provider Response

Thank you for sharing your Visiting Angels experience! We are happy Linda has provided you with excellent care.

October 27, 2016

By Jay412086

I am a current client of this provider

Our experience have been all good. The caretakers are professional and confident. Any specific requests are always followed upon. Would recommend/have recommended this agency to friends.

Provider Response

Thank you for taking the time to share your Visiting Angels experience. We strive to provide excellent care and exceed client expectations.

October 10, 2016

By MetrobillyG

I am a past client of this provider

Michelle Monohan with Visiting Angels was the best. She has exstensive experience and goes above and beyond, She was always proactive in heading off potential problems. Great care giver and asset to have on any care team!!

Provider Response

Thank you for your review! We appreciate taking the time to share your Visiting Angels experience. Michelle is awesome and we are happy to have her as part of our team.

September 29, 2016

By Anonymous630225

I am a current client of this provider

I am very pleased with the service. Brianna is my driver and is always on time, very friendly and helpful. I will recommend her very highly from Visiting Angels.

Provider Response

Thank you for your review of Visiting Angels. We appreciate your trust and business!

September 29, 2016

By Joe's Daughter

I am a past client of this provider

We hired Visiting Angels to help with in-home care for my Dad. Keri was very attentive and cooperative with helping providing in home quality care per our schedule requests. Our care giver Reneeca had a great attitude and brightened our days as she helped care for my Dad and also provided relief and companionship for my Mom. Working with Keri and Reneeca made it possible for Dad to remain at home per his wishes. We are so fortunate to have had both Keri and Reneeca as part of our in home care team.

Provider Response

Thank you for sharing your Visiting Angels experience! Keri and Renecca are both wonderful care providers and valuable members of our team. We are happy to assist with keeping your dad happy and comfortable in his home.

September 27, 2016

By Julie C761313

I am a current client of this provider

Very pleased with service and on time appointments. Pleasant to work with. Very happy so far.

Provider Response

Thank you for your review of Visiting Angels! We appreciate your trust and business!

June 10, 2016

By -Carole222430

I am a current client of this provider

Very good. She does grocery shopping, light housework, baking, and transports me to appointments. She fills bird feeders outside and sweeps the patio. She is a pleasant companion.

Provider Response

We are pleased to hear that you are happy with your Visiting Angels caregiver. Thank you for taking a moment to share your experiences. We strive to exceed our customer’s expectations every day.

July 04, 2015

By Caring103001850

I am a current client of this provider

We hired Visiting Angels. They're OK depending on the day and who is there, but some are better than others. They have been alright for my mom.

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About Visiting Angels of Tacoma and Olympia

When it comes to your care there are so many choices"”nursing homes, assisted living facilities, home health agencies (nursing agencies), home care agencies and more. However, only you can choose what's right for you.

At VISITING ANGELS, we know that it isn't easy to make the decision to invite a caregiver into your home to provide homecare for loved ones who can no longer be safely left alone.

We are family owned and operated, and we are confident you will enjoy working with us!

Why Choose a "Best of Home Care" Agency?

What does it mean to win a "Best of Home Care" award? Simply put, a "Best of Home Care" agency has proven that it cares about quality, in both its client and employee interactions. Knowing that other clients are satisfied gives you a great indicator that you will be satisfied too.

How does the Caregiver Quality Assurance work?

As members of the Caregiver Quality Assurance program, we have access to the most advanced psychological techniques to assure that the caregivers we send into a client's home are trustworthy, dependable, and have the skills needed to provide top quality care. Our caregivers are drug tested and background checked as well.

Select Your Caregiver!

You'll have the opportunity to interview and select any caregiver who we refer to you. You'll only accept a caregiver that you feel totally comfortable with. When you meet our caregivers, you're going to be pleasantly surprised to see that at VISITING ANGELS, character matters!

Personalized Background Screening

Our personalized caregiver background screening system is designed to maximize your peace of mind. However, we place most emphasis on the intangible traits in a caregiver which will mean so much in your day to day experience in working with them. These traits include: a caring loving personality, a strong desire to help people and a family experience of caring for a loved one.

We Recruit Experience!

Common traits of our caregivers include prior experience in home care giving, experience with volunteer organizations and/or affiliations with religious organizations. Most importantly, our caregivers provide references to us from sources we can trust (other agencies, nursing homes, religious organizations, charities, hospices, assisted living communities etc.). It is most important to us to put your needs first! We will only refer a caregiver to you who has the necessary experience to fulfill your individual needs.

Continuity of Care

You are in charge of everything. Because we strive to maintain "continuity of care" (we keep the same caregiver you select with you as long as possible), VISITING ANGELS will not dictate to you what your schedule is to be (i.e. what time to get up, when to bathe, meal schedules etc.), as do some agencies that continually send new, unfamiliar staff. We also do not require you to adjust your schedule to accommodate the needs of our staff. You are the boss. It is our job to adjust to your schedule and to see to it that you remain comfortable in your own home.

You Can Afford the Best

Our philosophy of home care is to never compromise on providing high quality services to your family. Our system allows you to afford a top quality caregiver. At VISITING ANGELS, we keep our overhead low to avoid passing high costs to you. In addition, we believe our caregivers should be well paid and treated with respect. For this reason, we can attract and maintain the best quality caregivers available.

Visiting Angels of Tacoma Caregivers

Caregiver Skills Include: Ethics, Patient Transfers, Grief Issues, Communicating with Dementia Patients Caregivers are employed, bonded and insured: Yes Caregivers are available 24 hours a day: Yes Caregivers are available to assisted living facilities: Yes

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