Visiting Angels of Tacoma and Olympia Tacoma, WA

Loretta F

They take care of her well such as changer her position, bathing her, and all her daily needs They could keep us more aware of the people on the schedule.

Charles B_23

When they came to my home they didn't act professionally they acted like experienced human beings and when they spoke to me they talked to me nicely and respectfully. I like that they have the availability to be professional and they take care of me like family.

Bill W_12

The agency helps by giving him a shower and shaving him. They also help him with getting dressed and talk to him. I like that the agency is always here for him and for me. They are very personable and nice people.

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Kara S

They clean his house and keep him company. They have allowed us to keep my dad in the house longer.

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Janine E

They are there at night and she needs a lot of care at night. I like that they really work with us to get the right people in there.

Etta T

They do everything for me since I am in a wheelchair. I am in great need of the services. They usually provide total care.

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Peter K

I like that they show up on schedule when they're supposed to. I like the people.

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Brad M_1

I have pets, they are my family members, and my caregiver is a dog person. When I opened the door to my first caregiver, it was like I had known her forever. When she retired they did their best to send someone very similar and they did a good job.

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Patti T_1

The agency can make my life easier by having the caregivers not leave so much, also because of COVID we have had problems with having caregivers come into our house. They have been cooperative within the office and they constantly try. The caregivers are also good.

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Yoshie K

It is really helpful to have these people here. It is our first time doing this work, and we must take care of ourselves as much as the client, and this service provides a way for us to do that. They try their very best to provide consistent people, consistent personalities.

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Amelia B

They just have eyes and ears on my aunt who is far away. They are very responsive.

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Owen P

I've talked about coming every other week as opposed to every week. I like the fact that they are there.

Thomas E_5

They are friendly and on time. They are on time and communicate with you.

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Judith M_4

They try to support the caregiver with information about the client to help them support us. They try to find caregivers even with covid. They try for you.

Jared Y

They are knowledgeable about her needs. They always establish her with an appropriate caregiver. I like their communication.

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Anonymous_5188

I enjoy the caregiver's company. I like the caregiver that I have.

Cindy T_13

She doesn't come daily, only once a week, but she cleans the kitchen. My mom gets along well with Donna.

Suzie E

This is my mom's first caretaker, and it's helped her out a lot. They call me right away if the caretaker can't make it.

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Jennifer M

They are keeping her alive. They have no one to fill in when someone is sick. The caregiver is excellent.

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Gerry B_1

It's never that pleasant to have someone else giving you that treatment. We like the service of the people that come. They seem to have their act together.

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Deborah H_8

She helps him takes his meds and he likes her personality. They have good communication and we can always resolve issues.

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Bruce J_1

They have been a big help doing all sorts of things and rearranging furniture. I like that they are on time.

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Dee R_1

The caregiver does not always come on time because of the traffic. I like that the caregivers are personable.

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Carole W

They have been dependable and they were trained well. My caregiver is simply a nice person who knew what they are doing. They are dependable and we know where we stand. The billing was easy and I have a good caregiver.

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Rosemarie P_1

They have helped me with my housework to help make my living more comfortable. I like that they are honest and fine people.

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Penny R_1

They could help my mother more with eating, she is losing her appetite and doesn't eat much. I like that they are professional and that they follow through. They are reliable.

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Elmer K_2

The agency has made my life easier by providing an aide for me every week for a couple of hours. I like the paperwork they do for me for my reimbursement.

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Joan P_8

The aide knows how to do everything that I know. They stop by every once in a while to see how I am doing.

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Bev K_3

They take care of the everyday household things and reminding me of my medication. I would tell a friend that they work really hard to get somebody here when they need to be here.

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Marilou

I need to have them here more often, but I can't afford to have them more often. Their office staff needs to improve their communication.

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Anonymous_4334

It allows me to get out of the house, while my husband gets care. I like our caregiver which helps us out in the services.

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Don B_8

The services help me a lot. It has improved my daily life considerably. The cost is hard for a lot of people. There is also quite a range in training that the caregivers have.

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Molly E_1

I don't have to do what they do. I was his caregiver, but now they do what I did. They could not change their scheduling around.

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Donna H

Without Rose, it would be really bad. The person who helps my wife has become a good friend to her. Her name is Rose.

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Anonymous_4340

The services provided by Visiting Angels have been a high impact because we are able to get someone to stop by the client's home. I would recommend Visiting Angles because they seem like they have all that is needed to provide the care.

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Anonymous_4355

They keep me safe. They are dependable.

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Cathy T_9

They show up everyday. I always get the same caregivers and I am comfortable with that. They are responsive to what I ask for.

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Betty G_20

They helped me get in and out of the shower and helped me shower. They helped me get dressed too. I like the care that I got. They are caring, loving, and professional but still show compassion.

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Rosa A

Once a week they give her a shower. She can't do it herself. She needs a lot of attention. We have been using them for 4 years now. All the caregivers they send are very good.

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Ginger M

I feel we wound't be able to do without them. I think they have all done well taking care of my husband. I appreciate that my husband feels comfortable and safe with their care. I think the caregivers have been excellent.

Christian J

I don't live in the area with my dad, but from his feedback they met his needs. They were a very good company. They communicated quite a bit and are competitive in prices.

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Patty T_1

The way they interact with my dad made my life easier. That's been very healthy for them. They're very prompt and professional. I like the responsiveness of the main office. I've been mostly fortunate with the gals that have come.

Anonymous_4089

My life is pretty hectic, so what they provide could not make my life easier. They are polite. They take very good care of my mother first of all. They are friendly.

Lori J_2

They transport her and are there with her. They are good at communicating.

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Nancy T_11

They gave him a quality life right to the point where he passed. They gave him a reason to live. He looked forward to their visits. I like the personalization that they have. I like deal with the staff. I didn't feel like an item, but a person dealing with a person.

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Margo S_2

He lived with my husband and I, and they meet all the needs we had with him. I think the managers communicated continuously and checked to see if everything was going okay. They were very detailed and attentive.

Bob H_12

I like that she will come in and quickly assess what needs done. I appreciate that she gets right to work when she is here. The people we have had in so far have been great. I like that they are friendly, competent, hardworking, and don't waste time getting things done.

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Thomas W_10

They take me out, and they drive me around, like I want. They are doing just fine. They come and take me places.

June M_2

They are very caring towards him. They are very caring and pay attention to the patient's needs.

John W_12

Change the days they come. Right now they come on a Wednesday and a Friday so there is only one day in between. It would be better if they came on a Tuesday and Friday. They could improve the times they come. They come on the wrong days, it is not the best days.

Marilynn M

It saved me a lot of heartache. I liked that they were friendly and efficient.

Mary R_24

They get along fine. She sits with him the whole time. I just think they should have more staff available. It depends on the caregiver you get. My dad has to be moved physically and a lot of people can't do that.

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Melody K_1

They really make the effort to be pleasant in providing service. They are reliable and show up when they come. I like that they are friendly and professional with what they do.

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Maxine B_2

They show that they care and I have no complaints. They care about their clients.

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Anonymous_2397

They free me up, they make it so my time is more free. I like the caregivers and the care they give to my mom and the company.

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Anonymous_3587

They do pretty much everything for him. He has Parkinson's. He's on hospice as well. They provide quality care.

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Scott B_12

They've had a positive impact. We had a problem with one caregiver that was caught stealing, so they can screen their caregivers a little better. I like what they're doing.

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Jerie L

She looked forward to it, and even though she had dementia, she would remember our caregiver. I have recommended people to them because I like the care that my mom got, which was above and beyond.

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Jan A_1

My sister is very difficult, and they are very wonderful with dealing with her. They are just always available, and they are very compassionate.

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Deb M

They could have someone else that speaks German. They return phone calls but it can be hard to match caregivers with clients.

Jack W

The gal that we had was excellent. She took her for a ride. They are very helpful and easy to deal with.

Jenny S

If I didn't have the caregiver, then I would have to be there for him always. I love the caregiver that I have for my husband because she understands and is very thorough.

Debbie A_1

My dad's care provider is amazing, and I have actually learned from her how to take better care of my dad. My care provider is really good. She is understanding of situations.

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Ruth R_14

They take care of him, and they take care of his needs. They are very good, and they take care of my husband the way they should, and they do what they are supposed to do.

Anonymous_2946

They drive her to the store and take her on walks. There are a few days where they had no one to send, so my mom was alone.

Kathy E_7

I know that someone is taking care of my loved one, so I do not worry as much. They are friendly and professional.

Anonymous_2932

In addition to taking care of my mom, she also takes care of the household and the environment around my mom. The caregiver looks beyond the person. The agency itself is very responsive, and they communicate well. I do not like the management. The caregivers aren't allowed to make any decisions, and they are held tightly back.

Barry B_2

They help with cooking. They come and cook dinners.

Denise C_3

It gives us peace of mind that someone is coming in the morning 3 days a week. We know that she is not in bed and not on the floor. It has given me a peace of mind. I like the office and how they coordinate care based on my parents, and mom in particular right now. I like how they customize their care plan.

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Janet H_1

The services help my mom not have to take as much time off work to care for my grandma. My grandma has two different caregivers, and they take time to socialize with her. It's really nice to see her socialize because she doesn't get out much.

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Maggie B_1

They keep my mom at home, where she likes to be. It helps me to know that she is being well taken care of. They have been very cooperative in helping her, even when she is in a storm. They help keep us up to date on what is going on. They are always able to accommodate us into their schedule.

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Garry A

They are doing everything that she needs right now. They help her with cleaning up, but the main thing is that they get her out into society. They take her shopping and take her on day trips. I like that the caregivers have been really good with her, and they have become really good friends.

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Jerry L_5

The caregivers do well at providing companionship and transportation for the client. I think that the agency is experienced, and they seem to know how to do the work that they do.

Mardell B

They have helped me the most by having organization and preparing my food. I like that they meet my needs.

Anonymous_948

I just have them once a week for a shower, and that is a big help for me. I would like to see their billing improved. They bill me every week, and I can hardly get around to it.

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Dick B_2

They have helped the most by showing up. They help around the house. I like their services, and I have no complaints about them.

Alton S_1

It has allowed me to get out of the house and get some relaxation. I have an appointment. It makes it nicer for my dad when going to doctor's appointments and at home. They are reliable absolutely most of the time. I have been able to call within a couple days notice and get people to come. The quality is really good. I have always had good people. They pick the cream of the crop.

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Russell G_1

They could give him more strength. They are prompt.

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Gladys K_1

The services gave our family a little break. If someone needs a little supervision and companionship, this agency would be excellent.

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Darlene W_7

They give relief for a couple hours a week. They are consistent.

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Anonymous_1993

Over the years I have had to have them, they kept changing people on me for no reason. I don't like what I've heard from different people of what they put their help through. It's about the company and their people.

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Dick B

The caregiver takes care of my husband. She has comfort things that she does and she is very talented. We absolutely love our caregiver.

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Kay N

She is here once a week and I wish I could have her more. I like having her here because she makes my day better and more fun. I am very happy with their skills. I like that my caregiver is easy to talk to and a lot of fun. We like the same things and to talk about the same things.

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Rose H_4

I think they do everything, but I wish they would take insurance because $73 for two hours is a bit too much. She is great. I love how she does everything. She does housework for me.

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Carolyn A_3

They made life my easier and more comfortable. I was taking care of my loved one, which took much of my time, and our caregiver took a big load off my shoulders. Most of my answers are based on her caregiver. The caregiver we had is a Christian, she can do everything, she talks to her, and helps her socially and physically. She was able to see things that needed to be done and did them. She was self directed.

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Arthur S

They are really good about having the same people come so he doesn't get confused. They are very caring, and they know what to do. They are self motivated. They do things we wouldn't event think of or ask for.

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Donald T_11

They are very helpful. I was able to get out, do some things, and stay gone for a longer period of time. I was able to catch up with friends and coworkers. They're very friendly, and they follow up. They explain things, and they take good care of my husband. They are happy.

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Leslie P_1

That was good because I could get out of here. Some of the caregivers we had need some motivation. One of the caregivers was great and just unbelievable. Some of them need to improve.

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Carol D_6

I wouldn't be able to get around without them. Everything that needs to be done is done well and they know what they are doing.

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Francis R_1

My caregiver is thorough. The gal that I have, Karla, is terrific. She is punctual.

Christine W_8

They have made life easier by doing the things that I ask them to do. I like that they have had the same girl here for the last year, which is important for my loved one.

Mary Jean A

They help me get rid of some of the normal activities that I have to go through. She is helpful, energetic, and pleasant to be around.

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Helen A

Because they come, I am not alone, and that is the biggest thing. I have been very pleased with them. I have had no problems with them. My caregiver comes one day a week and is there for whatever I need. She will take me to the store or make my bed.

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Sandy E_1

I don't have to worry about my mother. I can count on them.

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Gary C_3

He was pretty independent, but they tried to helped him out. We were involved in the initial selection of them.

Kenneth M_3

I think that they need to match people to my personality and interests. Visiting Angels needs to respond better to emails.

Carrie W

They helped us most by taking care of Joan and her dog and by helping around the place. They were professional, very helpful, and caring.

Phillip U

They provided good company. There was one lady that I liked to talk to.

Peggy G_1

They make sure she is being taken care of, taking her medicine, and they do things that she can't do anymore. I have never had any problems. They take good care of my mother.

Bob H_4

They are very reliable. We are very happy with the individual care we are getting.

Carol S_12

It helps me keep my sanity. It is helpful to have someone else bathe them, clean the house, and do laundry. They are friendly, knowledgeable, and helpful. They treat the folks like real people.

Provider Response

Mary Jane J

It gives us a break. They're really attentive.

Dave E_2

They helped with things around the house. They were very easy to work with and they provided exactly what we needed.

Dave C

I have less concerns about my loved one's care, as I know the caregiver is helping and they communicate with me. I appreciate the good communication and level of care. I also like the flexibility of scheduling. Their follow up is also great.

Kathleen P

It has given me a complete peace of mind knowing that someone is there that is knowledgeable and dependable. I don't have to worry anymore. They are dependable and they have listened to my concerns. I can give them directions for her meals.

June L_3

It was very frustrating for my mother, it created more stress than we wanted her to endure. If someone was really needy and required someone to oversee what is being done, that might be helpful. We weren't satisfied with what we got.

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Helen M_18

I don't think there is anything they can do better. The girl coming is very young, but is very efficient. She doesn't have a lot of experience, but she takes it seriously. My caregiver is very dependable.

Patricia W_1

Their care for Richard is limited but helpful. I like the caregiver.

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James S_3

They take my father shopping and out of the house. The caregiver does an amazing job.

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Jack J_2

It has helped me a great deal. They have excellent services.

Deena D

It's helped my husband and me out because it's a long drive. I try to drive out once a week, but it's nice to know someone is visiting my mom and taking her out. I haven't met the lady, so I don't know them really. When I talk to the caregiver on the phone, she seems like a caring person.

Provider Response

Anonymous_100

I like the help because I have two people I have to care for. Any household help they give me cheers me up. I don't have enough time to do the things I want to do, so anything, from a washed off counter or meal prep, really helps. I would like the Visiting Angels to be more assertive in taking the role rather than me assigning tasks. I would like them to make their care more affordable.

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Ted L_1

They could have a greater impact on my life by providing more people that are trained and experienced people. Visiting Angels does not have enough people trained with what I need. One of my caregivers is excellent and the other seems inexperienced.

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Kay M

I can't find anything wrong with my caregiver. I wait for her every day, and she just tells me what's going on and what we are going to do next. She is a little bit bossy, but it's good for me to be bossed. They do more than they are asked to do. They go above and beyond. They are just amazing. I can't say enough good things about them.

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Donald J_1

They have very knowledgeable people and they are on time. I tell people that they will like it if they try it.

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Suzy K

They are great when my brothers and I can't be there. They are very thorough in their interview process to know what is needed.

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Elinor H_1

I am 90 years old. I really do need someone and I'm wobbly on my feet. They always come on time.

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Helen S

The caregiver is a quick learner and she takes ahold of the situation and does a good job of handling it. I like the management because they are very friendly, approachable, and very reachable.

June T

I could actually get something done and get out and do things that I had to when they were here. They were fantastic. They are polite courteous, and my caregiver was the best I could expect.

Alexis M

It made my life easier because I didn't have to be the full 24 hour caregiver. They were competent.

John H

They just did everything that I wanted like clean the house, wash clothes, and make meals. They do everything for us. They do a good job, and we like everyone that we have.

Louise V

Just a overall change in lifestyle is better. They've really become a friend to my mom. They have great quality of caregivers in the home.

Ralph J

It gives me a break from the caregiver and I know that my loved one is in good hands and being treated respectful. They're very thorough and the caregivers are very knowledgeable.

patricia670801

I met three different caregivers from Visiting Angels who were all very warm, receptive, and helpful. They helped my father-in-law shower and came in at night sometimes so we could get some sleep. The experience was very positive because not only were they responsive to my husband and I, but also my father-in-law seemed to have enjoyed their company.

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mark-h--2

Christine has been providing care for Mrs. B. for several years. She has been a perfect fit for my mother, understanding her needs and providing the exact care at the right time. She is the best and we are grateful for her.

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Norma055504

Excellent care! Christina B.

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Tiffany227812

Cleaning, taking the dog to the vet. Jennifer does a great job.

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Kim444353

Visiting Angels has been great and I would recommend to anyone in need of caregiving services. They are flexible and responsive if scheduling issues arise and they very rarely do. We will continue to use their services as long as needed.

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Barbara R.137621

She takes very good care of Barbara.

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Jene H.

Excellent, kind, caring, innovative, and hardworking. Goes over and above. Does far more than required. All-in, focused, highly competent, resourceful, loving, interested, committed, intelligent, wants to do her best, honest, and with integrity. Great. She excels! Nina F. is tops!

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Zelma M.

Alicia is a fill-in Angel. She always shows up bright and cheerful.

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Craig C.

Visiting Angel's Karen is an excellent, competent, and caring supporter for my mom, Jean. She is a Godsend and both my mom and I appreciate her professionalism. We could not have asked for a better helper and thank you for providing her.

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Rick541462

Rick is very pleased with the care Alicia offers him through the night. She has a great way of helping to relax. She is skilled with using pillows to support and cushion him. She is incredibly kind and competent and this makes him feel safe and rest more peacefully.

Provider Response

Traci Stock Hall

Excellent. I never thought that my in-home care could be so wonderful as I approach my ending days with cancer. God is blessing my life.

Provider Response

Christine Barreto

Christine is an outstanding caregiver. She always arrives on time and is very pleasant when she enters the house. She performs all chores required of her in cheerful and caring manner and always asks if there is anything else she can do. We really appreciate everything she does for us.

Provider Response

Brian Comfort

Karen is a caring and very good health care provider for my mother, Jean. Karen works with my mom, who is recovering from a broken hip, makes sure my mother's needs are taken care of. Karen is very conscientious, and I know my mom has complete trust in Karen, and enjoys Karen being there.

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Debra302376

Visiting Angels were very thorough in their original assessment and did everything possible to reassure my dad and his wife of their services and how they would be able to help while still respecting their privacy. They were very sensitive about them being comfortable with their services. The caregiver was absolutely amazing, thorough, really nice company for them, very personable, and had a very nice personality for working with the folks. She cleaned like nobody’s business and just did an amazing job. They had really good with her communication with us. We had a situation where we moved them to another facility, and I got our wires crossed about which day she was coming and I didn’t give them the 24-hour notice and they didn’t charge me. The billing was very clear. I really impressed.

Provider Response

Nolena

I have been very pleased in all my dealings with Visiting Angels. Meeting the caregivers ahead of time is definitely a plus. Maria is truly a visiting angel. She treates my mom as she would her own gradmother. Her last name is Somorang.

Provider Response

SueLynn

I really appreciate the kind assistance given to my husband during his illness. I especially would like to,than Keri, Chris, RiAnne and Lisa.

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Erlinda021788

Christine is doing a great job- could keep her forever!

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Anonymous367717

Outstanding! That is the most accurate description of caregiver Michelle. She is no only very knowledgeable about all aspects of her job (plus more) best in compassionate about her job. She will do additional research to do in her clients recovery! Again an excellent employee!

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Nadine311274

Michelle has been helping us for several months and doing an excellent job.

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Cindy787452

The care our family has received is ATT, above our expectations. We know our mom is being treated with care, respect and upmost at all times. We appreciate the honesty, integrity and loving care that has been shown & our family. Thank you! Awesome!

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Anonymous757510

Professional and compassionate Alice and staff was competent, caring, and understanding. Magna the caregiver was way beyond good. What a relief to have Visiting Angels!

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Anonymous744585

Karen is wonderful. She is caring and kind. It is comforting knowing my mother is in such good hands.

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Sharon247

Jessica is very friendly and kind.

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Anonymous180671

My caregiver, Christine B. does great work. Handles all the requirements including pets. Does a great job.

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Claraslakewood

Never stopped working. Made me feel comfortable.

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Healthy11

My mom really likes our caregiver Sue. She is awesome. Not all the caregivers have worked out, but Sue has been great. - Connie, daughter of VT #3280 in Olympia, WA

MerGar

Bethany was extremely kind and competent in caring for my husband. She was inventive and active in showing me how to manage his disability. She was always prompt and professional and a pleasure to have in our home.

Provider Response

Guest11

I am very satisfied with the services of Visiting Angels in Olympia (Lacey). Sue & Sarah help me with things I can't do, help me remember things, and go with me on daily walks so I don't walk alone. MW #3503

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Karen853245

I am blind so I need a lot of help. They prepare my breakfast, lunch and dinner. They help me clean, take me for groceries, meds, doctors appointments and listening to my concerns. Thanks to Ninafaye, Sandra, and Monica.

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Captain ron

They are very caring. Listen to what we want out of them. Very satisfied with our caregiver

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BarbaraH

My CNA Fawn L.. Is amazing. My life is so much easier with her in it! She has been a blessing.

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Barbara307516

Linda is punctual. She is friendly, courteous, and respectful of my concerns.

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Jay412086

Our experience have been all good. The caretakers are professional and confident. Any specific requests are always followed upon. Would recommend/have recommended this agency to friends.

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Anonymous630225

I am very pleased with the service. Brianna is my driver and is always on time, very friendly and helpful. I will recommend her very highly from Visiting Angels.

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Joe's Daughter

We hired Visiting Angels to help with in-home care for my Dad. Keri was very attentive and cooperative with helping providing in home quality care per our schedule requests. Our care giver Reneeca had a great attitude and brightened our days as she helped care for my Dad and also provided relief and companionship for my Mom. Working with Keri and Reneeca made it possible for Dad to remain at home per his wishes. We are so fortunate to have had both Keri and Reneeca as part of our in home care team.

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Julie C761313

Very pleased with service and on time appointments. Pleasant to work with. Very happy so far.

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-Carole222430

Very good. She does grocery shopping, light housework, baking, and transports me to appointments. She fills bird feeders outside and sweeps the patio. She is a pleasant companion.

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Caring103001850

We hired Visiting Angels. They're OK depending on the day and who is there, but some are better than others. They have been alright for my mom.