My father is under 24/7 care by this agency. They cook, do his laundry, get the mail, assist with bathing, etc. They will do anything basically Dad needs. The staff are like members of the family. They really care about the service they provide and making sure the clients are well taken care of. They arrive on time and keep each other well informed when they change shifts. When I go to visit my dad, I am always greeted by the caregivers and we catch up on life together, like old friends. There are even hugs when we haven't seen each other for a while! Any time we have had a concern, or a family member needs to speak to the head of the agency, she is totally responsive, will make sure she speaks to myself or my sisters since my dad doesn't hear very well, and ensure she has the right information. She also takes swift action when needed, and will correct any issues we may have. We switched to this agency from another in home agency and the satisfaction has been great, and it was well worth the change. You really can't go wrong hiring this agency for the complete and compassionate care they give their clients. Our family is very picky about the care our parents have received and we could not be happier with Acti-Kare!
Thank you for the kindness of your words! And for taking the
time to review our services and help other families when they are seeking
Help for their loved ones. We all read reviews! Thanks, Gigi.