Visiting Angels of the Virginia Peninsula

Offers Home Care

137 Reviews
Call (800) 973-1841
Visiting Angels of the Virginia Peninsula (800) 973-1841
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Reviews of Visiting Angels of the Virginia Peninsula

137 Reviews Write a review

Home Care Reviews for Visiting Angels of the Virginia Peninsula

June 08, 2020

By Debra A_3

I am a past client of this provider

It was helpful because I knew someone was with my mother and she needed help. They care about the person they are helping.

June 03, 2020

By Margot G

I am a past client of this provider

It helps me be motivated to get up and do certain things I cannot do on my own. It depends on their needs but it helped me a lot. They could improve by giving me more hours. They have to ask the office first. It is up to the coordinator.

May 22, 2020

By Anonymous_3746

I am a current client of this provider

The caregivers are just siting since the personal care doesn't take long. It would be nice to have the service every morning but for a shorter time. I like the caregiver that comes.

May 21, 2020

By June V

I am a current client of this provider

It is helpful because they are able to help with bathing. They have a sincere interest in me.

May 13, 2020

By Norman S_3

I am a current client of this provider

They have done everything that I've asked. I've liked the people.

May 13, 2020

By Angela H_10

I am a current client of this provider

We don't always have the same caregivers coming, and I'd like more consistency with them. I thought that the caregivers would be able to offer more suggestions and give more feedback on ways we could take care of our loved ones better, but they haven't offered anything.

May 13, 2020

By Linda D_13

I am a past client of this provider

They sat with her and kept her company. It was expensive and I didn't like that they made me sign a 2-week contract.

May 06, 2020

By Gary R_4

I am a current client of this provider

They interact with him in different ways, they take him out to places, except in the past few months since it is tough to go out there. We actually have found the caregivers. They have been very attentive.

May 06, 2020

By Patricia T

I am a past client of this provider

They had her run through her daily schedule and kept her up and running. They did a good job for her. Some of the caregivers were amazing and so conscientious.

April 24, 2020

By Bruce B_12

I am a current client of this provider

I need them more than I am getting them. They should get more feedback from me and give a little more training to the caregivers.

April 20, 2020

By Malvin "Sonny" M_2

I am a current client of this provider

They help me with my husband who has Parkinson's. I like the dependable caregivers they send.

April 16, 2020

By Evelyn H

I am a current client of this provider

She has several medical conditions. I am the only one here to help. They eased up a lot of the assistance she needed. My mom loves it. I am able to communicate with them extremely well. I have full understanding of the protocols and they have been taking very good care of my mom.

April 06, 2020

By Maria "Josie" M

I am a current client of this provider

There is someone there for my mother while I am at work. They are prompt and they show up on time and they let me know when they are not showing up.

April 06, 2020

By Gerald B_3

I am a current client of this provider

They are very dependable in making sure that the caregiver is here whenever I need them. I like their staff and the caregiver they send.

April 06, 2020

By Will C

I am a past client of this provider

They really helped my wife out by freeing us up to do what we needed to do. They could screen the people a little better.

April 06, 2020

By Lucinda F

I am a current client of this provider

They keep her occupied and keep her company. Several of the caregivers are particularly attentive to her.

March 23, 2020

By William J_8

I am a current client of this provider

It's given me time to get away like go do art work in my shed and relax. My wife doesn't want me to be away from her and wants to follow me all around the house all day long. I like that the two different caregiver' we've had are wonderful, courteous, took time with my wife, color with her, and do the activities with her that entertain and relax her.

March 17, 2020

By Debbie C_7

I am a current client of this provider

They helped the most by sitting with her at night so that I can sleep. They are nice and seem to care about my mom.

March 12, 2020

By Carl C_2

I am a current client of this provider

They are on time and they always do what you ask them to do. They are dependable and here when they are supposed to be.

March 09, 2020

By Linda T_10

I am a current client of this provider

She's there in any way I need her to help me. I like that the caregiver is an absolute jewel, and I love her to death. She's very good for me.

March 03, 2020

By Lucy B_6

I am a current client of this provider

She is so much more relaxed. She hated driving. They can go wherever they want to go, and my mom doesn't have to drive. They also love Christa. I already have recommended them.

March 03, 2020

By Susan F_25

I am a past client of this provider

We spent a lot of time with the angels sitting around when we could have had assistance. They could set up the care a little better within the house, and they could explain to the family how to best use the provider's services.

February 21, 2020

By Pheobia H

I am a past client of this provider

They took good care of me and were attentive. Visiting Angels is attentive and they know what they are doing.

February 19, 2020

By Denise L_4

I am a current client of this provider

I don't physically have to go there. They were personally responsive.

February 11, 2020

By Ernesto P

I am a past client of this provider

She would always look for something to do. I liked the caregiver.

February 11, 2020

By Patricia L_7

I am a past client of this provider

They are good with their primary caregiver. The only issue was with a substitute that came. I like that they have good availability and have good phone communication.

February 04, 2020

By Julie C_2

I am a current client of this provider

It lets me know that he's okay first thing in the morning for the 4 days that he comes. I like that they all seem really nice, and my dad hasn't said anything bad about them other than the price.

January 27, 2020

By Anonymous_3160

I am a past client of this provider

They were able to stay with him and give us some relief. They could do things for him so that we didn't have to do his total care. They were genuinely concerned about the person. They were willing to do whatever was needed and made genuine contact with him.

January 22, 2020

By Lynn P_5

I am a current client of this provider

I don't have to deal with my husband with Alzheimer's. It gives me a break. They are professional and reliable.

January 17, 2020

By Patricia D_10

I am a current client of this provider

I value their services highly. The people who come are well trained, and they are very helpful.

January 08, 2020

By Denise M_5

I am a current client of this provider

I've had caregivers for the past four years, and Visiting Angels has been more reliable. I haven't been as worried. Although, I've recently had issues with the caregivers. Sometimes, the communication isn't the best. I've also had a couple of caregivers that haven't followed the care plan.

December 18, 2019

By Anonymous_2907

I am a current client of this provider

I'd like them to do what they say they'll do in their brochure or contract. Even with full-time care, we still worried that Mom would starve and needed an extra set of hands to make sure she was fed, so we went to them.

December 14, 2019

By John Z_1

I am a current client of this provider

It's probably for the best. I have some other medical issues. I'm a level 2 diabetic, and the right side of my heart is degenerating, so I have some strength left. Most of the people that come out know how to scramble eggs and fry up bacon. There is one who puts spices and things like that, and she'll try to fix me a regular meal. I like the way they cook for me.

December 10, 2019

By Donald R_4

I am a current client of this provider

They helped me cook meals. They have excellent homecare.

December 04, 2019

By Mary C_46

I am a past client of this provider

They gave us a break. They did like they were supposed to and kept their end of the bargain.

November 22, 2019

By Evelyn W_3

I am a past client of this provider

They helped with everything I needed. They were right there to help me. I thought everything was organized and professional.

November 21, 2019

By Anonymous_2746

I am a past client of this provider

A lot of the time I would have to tell them what to do. They didn't keep going on their own and they waited for direction a lot of times. I like them and was very happy with them. If I was back in my own home, I would hire and would recommend them. They felt like companions, rather than help in the house. I liked the ladies who came and I was happy with what they were doing. I had no complaints.

November 16, 2019

By Anonymous_2711

I am a past client of this provider

They should have been more involved in doing things instead of talking. I was here, and I was doing more than what the caregiver was doing.

November 08, 2019

By Steve S_8

I am a current client of this provider

I don't have to worry about my mom anymore. I know that someone is with her and is watching her. I would recommend them. I don't really get to see the caregivers at work; I just have brief encounters. My mom seems to like them.

November 06, 2019

By Fumiko A

I am a current client of this provider

They care for her and talk to her. Her aide is exceptional.

October 25, 2019

By Hazel P

I am a current client of this provider

My mom has dementia, so sometimes she isn't as independent as she would like, but sometimes she seems intimidated by the caregivers, and she doesn't let them know. My sister and I have been leaving notes for what my mom would like. I would like them to do spot checks more often on the people who are in the home without the people knowing that they are coming.

October 04, 2019

By David C_24

I am a current client of this provider

They need to get the person to motivate them to get out of their apartment or wherever they live. They need to encourage him to get out and be more active instead of doing whatever he wants. They are very flexible with the schedule. They call me a lot and communicate with me a lot about my dad and what is going on.

October 03, 2019

By Mary J_7

I am a past client of this provider

We were a team in trying to do what needed to be done for my mom. I just had to ask, and they would do it. They always did whatever needed to be done.

October 03, 2019

By Susan C_26

I am a current client of this provider

She has no family support in the area, and she would not be able to get along without them. They go in when they say are going to go in.

September 06, 2019

By Jean P_7

I am a current client of this provider

They keep her out of trouble. They make sure she is using her walker. It is good for her, both physically and emotionally. They let us know when a substitute will be there. They are on time. They are very polite and respectful.

September 06, 2019

By Karen B_9

I am a current client of this provider

They take care of the nights. It has been fabulous, especially with Latoria. They are careful. The staff is very punctual.

September 06, 2019

By Jim C_4

I am a current client of this provider

It gives me a break, so I don't have to do what they do. My wife needs care 24/7, and they do all the things I would do. They give me a break, and I need it. I like that they know what their job is. They are congenial and get the job done.

September 06, 2019

By Anonymous_2477

I am a current client of this provider

They get him up in the morning. They're professional and reliable.

August 22, 2019

By Michelle M_3

I am a current client of this provider

It makes life a lot easier. He is at the point that he can't do anything himself. It's so important they come. They get him up and going in the morning and bath him. I like their dependability.

August 14, 2019

By Barbara C_20

I am a current client of this provider

Their services allow my mom to be independent. We have been with them for a while, and they are responsive. They try to work with you to get the right solution. Everyone we have dealt has been very pleasant.

August 07, 2019

By Cliff & Jean H

I am a current client of this provider

Everything they do helps me. They are very willing and can help with anything I need.

July 22, 2019

By Felicia H

I am a past client of this provider

They did night shifts. They watched her while she slept. They were professional and courteous.

July 08, 2019

By Laura R_3

I am a current client of this provider

They have helped the most by being able to schedule and have people available without me having to do all of the work. They have every kind of care that they have under the same pay scale. I would suggest a tier based on service with an applicable fee. If they are just sitting, they shouldn't charge as much.

June 20, 2019

By Naomi W

I am a current client of this provider

Visiting Angels has been there for her. They have given her the ability to talk to someone. I like Visiting Angels because they have met the needs of my grandma and have fixed the problems that have come up.

May 07, 2019

By Kristina G_1

I am a current client of this provider

The were able to find someone who fit her personality. I like that they are flexible when my mother wasn't convinced she didn't need the care. They found someone who my mom likes spending time with.

May 07, 2019

By Sandra H_1

I am a current client of this provider

They help me out with any situation and make sure my mother is taken care of. They're responsive to my phone calls. I like their dependability.

May 07, 2019

By Chris N

I am a current client of this provider

I couldn't go without them. I would like to see their communication improved when I have to set up a schedule. They are good at accommodating us, but they don't always get back and let me know.

April 29, 2019

By Ellen M_1

I am a current client of this provider

My dad hasn't had any more falls when they started sitting with him. I like how caring they are and that they to get to know my dad.

April 23, 2019

By Anonymous_1729

I am a current client of this provider

They could come around quarterly just to see how things are going and what can be improved. I would like to see them have more of a supervising role.

April 23, 2019

By Eric B_3

I am a past client of this provider

They did everything that needed to be done. I was able to rest some, and that was a plus. They came in the evening and stayed all night. We were both asleep most of the time, and there was not a lot required. They were fine, and they were good at calling me if he ever woke up.

April 08, 2019

By Josie C

I am a current client of this provider

It gave me comfort to know that someone is there with my mom. I would say that they are very well-organized and dependable.

April 08, 2019

By Gayle K_1

I am a past client of this provider

They made things easier by being vigilant because we couldn't be there since we were out of state. I liked that they were well-trained and compassionate.

April 08, 2019

By Wendy B_3

I am a current client of this provider

My loved one's 90 and he has poor balance, so those things can't be helped much. My dad can't prepare meals for himself. He's never cooked and he doesn't know how to cook, so they provide him with his nutrition, which is important. They also help him if he needs to get to the doctor's appointment or a hair cut. I think that they have been dependable, which is important to my dad. The only negative has been the turn over in caregivers because he gets somebody that he likes that he feels like he can talk to, and then that person has to go or they move on to a different company.

March 25, 2019

By Kathy H_5

I am a current client of this provider

We are just burned out about the whole situation with the caregivers. I think they could be more consist because they send a lot of different caregivers all the time and some don't even show up.

March 06, 2019

By Helen B_17

I am a past client of this provider

They did what we asked them to do. We wanted them to do a little bit more, but that was not in their contract. The caregivers were friendly, personable, and on time.

March 06, 2019

By Marianne L

I am a current client of this provider

They are very good around the house. They talk to you and carry on a conversation with you. They are very honest and caring.

February 13, 2019

By Clifford H

I am a current client of this provider

They help by their presence here. They are very pleasant and helpful and do everything asked of them.

February 07, 2019

By Robert M_19

I am a past client of this provider

They were very pleasant. They were only here for one or two days and did whatever was asked. They had no ill factor. They were very friendly and had no complaints.

January 30, 2019

By Sam K_1

I am a past client of this provider

They took care of my mother properly. They have qualified people. They are on time. The workers do a little extra.

October 08, 2018

By John B_5

I am a current client of this provider

They bring me peace of mind when I am not here to look after my father. They are competent and dependable.

October 08, 2018

By Laura C_3

I am a current client of this provider

He was very lonely and I didn't want him driving a lot, so it was a way for him to get to appointments and get out of the house. They come by a few times a week. They are very responsive.

September 20, 2018

By Mike R_6

I am a past client of this provider

I am 2,000 miles away and have a huge company, so I couldn't just drop everything and go there. Having them be so responsive and quick was huge for me. I learned about needing care on Monday night and I contacted a bunch of different caregivers the next morning. Most would take 24 to 48 hours, but Visiting Angels was able to get someone the same day.

September 19, 2018

By Barbara L_15

I am a current client of this provider

They help by providing her with company, reducing her stress, reducing her worries, and by winning her trust. The communication is not always what it needs to be, especially when a caregiver can't come. I don't always get a call to let me know that. The less I know, the harder it is for my loved one.

September 19, 2018

By Susan G_1

I am a current client of this provider

My loved one has someone watching over her when I can't be there. It allows me to continue with my other responsibilities. The caregiver that has been assigned to my loved one has been amazing and the administrative staff is friendly.

September 07, 2018

By Richard R_3

I am a past client of this provider

They were good. They got here on time and stayed later to help me. I already have recommended them. They were really good.

September 07, 2018

By Dolores S_2

I am a current client of this provider

It has changed my life tremendously. I was unable to bathe myself. I need help with that. Also, I am not allowed to go upstairs alone. The lady who comes has given me the ability to move about more freely. I'm very happy when my lady comes. They are excellent. They check on me, they call, and they're very polite. The service has been excellent.

August 29, 2018

By Nancy S

I am a past client of this provider

It gave me peace of mind that when I wasn't with my mom, she was still being taken care of. There were a couple of times when the care plan had no notation in the notebook from the caregiver.

August 10, 2018

By Diane R

I am a current client of this provider

It provides the comfort of knowing that my dad is in good hands, and I don't have to worry about if he's eating, getting dressed, or cleaned, and someone is there if he falls. We have an outstanding caregiver, and there is a comfort in knowing that their people are trained and certified. If anything happens, they will send a replacement.

August 06, 2018

By Anonymous

I am a current client of this provider

They give me free time for myself so I don't have to take care of my loved one myself. They keep me informed.

July 26, 2018

By Ann P

I am a past client of this provider

They went along with whatever I wanted to do and there was no interference. They were very easygoing. They were very good and I can't say enough good about them. They were thorough and the girls that came out always asked if there was anything else they could do for me. They were very helpful and I miss them terribly.

July 06, 2018

By Agnes M

I am a current client of this provider

They have a crazy system because an aide comes Monday, Wednesday, and Friday. I have a different aide come Tuesday and Thursday. After I discussed the different caregivers with the owner and told them I was going to leave their agency, they were able to provide one aide for the whole week, which has been fantastic. The caregiver I have from Visiting Angels is proficient; however, they aren't all good and there seems to be a large turnover.

July 06, 2018

By Charles R

I am a past client of this provider

They made my life really easy. They asked me what i wanted done and they took care of it. They would have done better if I was in worse shape. They were pretty efficient, always on time, and very polite. I wish they could have cooked.

June 26, 2018

By Kathleen V

I am a current client of this provider

It's been a blessing. They help me with the bath, light housekeeping, and cooking. They are good workers and they do the work without complaint.

June 21, 2018

By Jennifer H_4

I am a current client of this provider

I just appreciate that they are reliable. They are very reliable.

June 20, 2018

By Carmella G

I am a current client of this provider

They provide services like bathing and companion care. They are caring and efficient.

June 18, 2018

By Deborah N

I am a past client of this provider

They would get him to his appointments and were companions to him, so I didn't have to worry about him. He liked all of the caregivers that came. He was fond of the primary caregiver.

June 07, 2018

By Connie H

I am a current client of this provider

It lifted some burdens from us. They just really get to know my family member. The whole office and everybody connects just awesomely.

June 07, 2018

By Marilyn S

I am a current client of this provider

The service helps her with the hard part of her day: the morning. They aide is with her all throughout the morning. So far, the caregiver is very prompt and gets everything done.

June 06, 2018

By Grace R

I am a current client of this provider

It gives her motivation to know that someone is coming to provide personalized care. My loved one receives excellent care from them, and it has made her more engaged in her later years.

May 29, 2018

By Jacqueline M

I am a current client of this provider

I only get three hours a day to go home because I stay with my mom all day, but it is really nice to have those three hours. They provide good care and one of the caregivers will clean and do things that I did not even think they would do. They just provide great care.

May 22, 2018

By Ruby S

I am a past client of this provider

They were able to be here, be punctual with the feeding and the bathing, and changing the bed. They were also aware of what was going on with my husband. For the most part, they were punctual, very caring, and their conversations were soothing to my husband.

May 07, 2018

By Robin S

I am a past client of this provider

It was not only the way they cared for my mother, but in the way they educated us in taking care of my mom. Especially towards the end, when it became necessary to move her in and out of her chair They worked very well with my mother, especially the last caregiver.

May 07, 2018

By Donald B

I am a current client of this provider

Basically they take the worry off of how my father is doing, I know that he is in good hands. They are flexible with myself and with my father.

April 13, 2018

By Barbara S

I am a current client of this provider

The administration called this past week and said a caregiver would show up on Thursday, but they came on Wednesday. They never give me accurate information. She only comes on Tuesdays and Thursdays and has given good care. She is sweet and takes good care of my loved one.

April 06, 2018

By Rosemary "Mary" L

I am a current client of this provider

The communication has been very good. There was an incident in which the caregiver made early detection of health related issues that we didn't see.

March 22, 2018

By Cindy S

I am a current client of this provider

The administrative staff has been quick to respond to any concerns that I've had. Usually the staff is prompt and I haven't had any issues with the staff not being prompt. Some of them need to have it explained in the training to be a little more proactive. If they see that something needs to be done, that they do it.

March 14, 2018

By John A_9

I am a current client of this provider

I like using them because they free me up and they make sure my wife is protected. I can leave and do things that I need to do because they care for and protect my loved one.

March 07, 2018

By Jerry L

I am a current client of this provider

This lady we have now is on time, and if she is going to be late, she calls me. She is calm and nice no matter what. She is professional and is always neat and clean. They take care of her daily needs, like bathing, dressing, taking her outside, and doing word puzzles together.

March 07, 2018

By Joan B_12

I am a current client of this provider

Visiting Angels provides good care at a reasonable price.

March 06, 2018

By Mary T

I am a past client of this provider

They are very qualified individuals. The companionship was the biggest help

February 08, 2018

By Ann G_6

I am a past client of this provider

They did everything. They were loving and caring. Towards the end, we had good caregivers that were like another member of the family. It allowed me to work every day. It gave me peace of mind knowing that my mother would be okay and looked after, and it relieved a lot of tension.

January 16, 2018

By Marvadeen H

I am a past client of this provider

I appreciated that Visiting Angels was here for me. The caregivers came and talked with me.

January 16, 2018

By Jennifer S_5

I am a current client of this provider

Both the office staff and clinical staff are very responsive and pleasant. They are there three days a week and that is helpful.

December 18, 2017

By Anonymous

I am a past client of this provider

Visiting Angels is reliable and has great communication with their staff. Visiting Angels assisted with feeding my loved one.

December 13, 2017

By Anonymous

I am a current client of this provider

I would recommend Visiting Angels. I don't have my full needs met yet, but they're working on it. I can't do a lot of things by myself, and I'm glad that Visiting Angels is here for me. They make it possible for me to stay at home and out of a facility.

December 13, 2017

By Anna G_2

I am a current client of this provider

Visiting Angels has great caregivers. Visiting Angels has made Anna's life easier because the caregivers cook for her.

December 08, 2017

By Minnie S

I am a current client of this provider

I like the way Visiting Angels cares for my loved one. They are very nice people. Visiting Angels' services take a load off me. I was doing all my loved one's medicine and feeding on my own, but I am freed up now.

December 07, 2017

By Anonymous

I am a current client of this provider

Visiting Angels checks out the people they send into my home and tries to place us with reputable people. Visiting Angels made my loved one's life easier by changing the bed for them.

November 16, 2017

By Barbara N

I am a current client of this provider

I have had nothing but positivity with Visiting Angels' scheduling, promptness and flexibility with the schedule. The services from Visiting Angels are nothing but excellent.

November 09, 2017

By Anonymous

I am a current client of this provider

Visiting Angels has been a long process and I feel like we have educated them on how they are supposed to run their company. There were times where if I hadn't happened to be in town, then my loved one would have had no one there. My loved one depends on Visiting Angels, I know that Visiting Angels does go out of their way to provide people for them.

October 18, 2017

By Anonymous_1160

I am a current client of this provider

Visiting Angels gives excellent care, and their caregivers are well-qualified. They point out things we need to know about. Visiting Angels makes my life easier because I couldn't do what I am doing if not for the help I receive from Visiting Angels.

October 18, 2017

By Lawrence C_2

I am a past client of this provider

Visiting Angels was disorganized, the caregivers didn't show up, and when I called the office, they didn't know that the caregiver did not show up. I tried Visiting Angels, and I didn't think that I really needed it, but they were okay.

September 23, 2017

By Yusan S

I am a current client of this provider

Visiting Angels is a good service. There wasn't a lot of help needed, so it was expensive for what I got.

September 12, 2017

By Martha K

I am a current client of this provider

I've already recommended Visiting Angels a number of times. We've had them for over 10 years and found them to be open and responsive. They provide quality caregivers and work with us to make changes as needed. Their price is reasonable. Visiting Angels is there to try to help my mother. They do what needs to be done and sometimes go over and above. Some of the caregivers are more comfortable working with dementia patients than others, but they all try.

September 08, 2017

By Marilyn A

I am a past client of this provider

I would recommend Visiting Angels because they seemed to be really caring people. They also did a good job. Visiting Angels did not make my life much easier because I felt like I had to clean up before the caregivers came to my home and it just stressed me out until I got used to it.

August 30, 2017

By Irene L_2

I am a current client of this provider

I have never had any problems with Visiting Angels. Everyone from the office staff of Visiting Angels is superior. The services from Visiting Angels are just very helpful for me.

August 29, 2017

By Jim B_4

I am a past client of this provider

I would tell a friend that Visiting Angels would correct things when I called and asked them to. Visiting Angels was pretty good at taking care of things and being pleasant.

August 17, 2017

By Robert C_8

I am a current client of this provider

Visiting Angels is personable and they do what I want them to do. They have been meeting what they have advertised. Visiting Angels gives me more assistance than I need.

July 31, 2017

By Olga M

I am a current client of this provider

Visiting Angels is consistent in that I know what I'm getting before they arrive.

June 28, 2017

By Peggy T_1

I am a current client of this provider

I like that Visiting Angels offers compassionate care and that the caregivers treat their client like a person. Visiting Angels is one of the best agencies out there. They hire kind, compassionate people who are able to handle older clients. My mother has said her caregivers from Visiting Angels are her friends. My mother does not see them as people that come to work, but people who come to help her because they love her. I think that is incredible. It is really helpful that the caregivers show they care about the client.

June 28, 2017

By Mark D_2

I am a current client of this provider

Visiting Angels' caregivers are on time. Visiting Angels is able to provide fill-ins when a caregiver can't make it. The services have allowed me work and do things. It has been extremely helpful to be able to not need to be home for 24 hours a day.

May 15, 2017

By Nancy M_10

I am a current client of this provider

Visiting Angels has nice caregivers that are willing to do anything that needs to be done. Visiting Angels' caregivers ask what needs to be done, and they do it.

May 15, 2017

By Bernice B_3

I am a past client of this provider

I would tell a friend that Visiting Angels was very prompt and they were nice. Visiting Angels made life easier for me by doing what I asked them to do.

May 15, 2017

By Philip T_1

I am a current client of this provider

Visiting Angels has employees that are compassionate and have great work ethics. We had to be taken around, so it was essential that we had the services from Visiting Angels.

April 17, 2017

By Barbara L_9

I am a current client of this provider

Visiting Angels is fine. They need to train some of their caregivers more. A lot of them do not have a clue what to do on basic house cleaning. The services helped by cleaning. Some people are efficient and have a good attitude. Some of the younger ones do not have a good attitude.

August 10, 2016

By Caring_2643128

I am a past client of this provider

Very disappointed in visiting angels, mostly the management. Made us feel like our 100 year old loved one was not important enough. Often Did not call back when we requested additional help in the last few days. Never updated the ladies on the worsened condition of the client. Then send a new, very young girl, without any experience that was kind but of no help whatsoever. They send a lot of different people, which was not what they initially told us. They said they would try to send mostly the same 2 or so people. There were 3 people that were really good and kind. One moved away after only one visit. When we requested extra help, we were told they did not have anyone available, even though one of the ladies was not accepting any other jobs, just in case we needed her.

December 31, 2015

By saharris

I am a past client of this provider

Do not use this agency. I had s horrible experience. The quality of their staff is poor. My in laws had valuables stolen from them. Another staff member came to their home to find a wheelchair and a step ladder blocking the entrance to their bedroom so they couldn't get out. Yeah I know unbelievable. I am a RN so you can imagine the fury I was experiencing. Owner of agency was rude, no compassion and basically told me I was a liar. I had to post this review in hopes that no other family has to go through what my family went through. My father in law had Parkinson's and my mother in law had severe dementia so I could not gets good information from them on details. I quit my very good nursing job to care for them myself.

December 26, 2012

By Patty9

I am a current client of this provider

Visiting Angels was referred to me because they're a national organization. At that time, I found a way that my father could be given companion care. My dad was able to live independently but he needed help. I've had some really good experiences with them for the most part. The girls that they send me are great. I have my chosen ones. Those are the girls that I've gotten to know very well. It started out as companion care but it's been total care now for two and half years. It kinda changed the level of our needs. So I wanted to get people that I could know and trust. So I worked with just a few girls. I'm not implying that I couldn't trust the other girls but it just makes it easier when you know them. They're like family. I have Visiting Angels for a total of 4 years now.

November 23, 2011

By oldestsister

I am a current client of this provider

I watch my mom 4 months of each year being fortunate enough to share this role with my sisters in another state. I knew it would be necessary, for me to retain some sense of balance and relief, to have in-home care at times. I chose Visiting Angels who were wonderful work with in every way. They have a seamless interview process and were able to make a perfect match of providers for my mom's care during the times I needed it. What's the saying, "When mamas happy, everybody's happy." That works in this case. I will continue to use Visiting Angels as long as I am a caregiver. Stress free and mom likes the people they send!
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About Visiting Angels of the Virginia Peninsula

Visiting Angels of Newport News was opened in 2003 by owner, Patty Andresen Knapp. Over the years, Visiting Angels has become a name the community trusts with their patients and families. We offer Companion and Personal Care services for up to 24-hours per day to clients on the Peninsula from Williamsburg to Hampton, as well as Smithfield and Carrollton. We offer extensive training to our caregivers, included disease-specific speakers and in-services. Give us a call today to find out why so many families have trusted us with their loved ones over the years.


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Services and Amenities of Visiting Angels of the Virginia Peninsula

Rates

  • Hourly Rate: $21 $35/Hour

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Quarterly Training Meetings With Guest Speakers

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: HCO-17206

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Visiting Angels of the Virginia Peninsula

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