Visiting Angels of the Virginia Peninsula

Offers Home Care

87 Reviews
Call (800) 973-1841
Visiting Angels of the Virginia Peninsula (800) 973-1841
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Reviews of Visiting Angels of the Virginia Peninsula

87 Reviews Write a review

Home Care Reviews for Visiting Angels of the Virginia Peninsula

March 22, 2019

By Patricia T

I am a current client of this provider

They have sent me quality caregivers. I have already referred them. They have quality caregivers.

March 19, 2019

By David C_24

I am a current client of this provider

I think he just needed companionship, which he has now. They are very prompt.

March 19, 2019

By Mary J_7

I am a current client of this provider

I think the biggest right is the turn around, it is very hard on my loved one's dementia to have so much turn around. I always have the caregivers introduced by the manager. They do what is needed from the booklet that is there. I have recommended them because they provide good care and they do what you ask them to do.

March 06, 2019

By Linda T_10

I am a current client of this provider

They've helped in any way that I have needed. I'm on a walker. They do laundry, clean, or prepare food. Anything I need, they provide. The quality of the people who come to my house is what I like the most.

March 06, 2019

By Helen B_17

I am a past client of this provider

They did what we asked them to do. We wanted them to do a little bit more, but that was not in their contract. The caregivers were friendly, personable, and on time.

March 06, 2019

By Marianne L

I am a current client of this provider

They are very good around the house. They talk to you and carry on a conversation with you. They are very honest and caring.

February 14, 2019

By Michelle M_3

I am a current client of this provider

They take care of my dad so I don't have to. They are dependable because they show up on time.

February 13, 2019

By Clifford H

I am a current client of this provider

They help by their presence here. They are very pleasant and helpful and do everything asked of them.

February 07, 2019

By Robert M_19

I am a past client of this provider

They were very pleasant. They were only here for one or two days and did whatever was asked. They had no ill factor. They were very friendly and had no complaints.

February 06, 2019

By John M

I am a current client of this provider

The companionship and conversation are very good. They energize me by their friendliness. They're very good. They help me with companionship and they really assist me in continuing my social contact and they keep me active in my social group.

January 30, 2019

By Jim C_4

I am a current client of this provider

They take care of my wife, and they help with the household chores. They do their work, they are kind, and they are friendly.

January 30, 2019

By Lucinda F

I am a current client of this provider

I feel as if the caregiver is a part of the family. The caregivers have a personal touch that has been provided to my mother.

January 30, 2019

By Barbara C_20

I am a current client of this provider

They have helped me by getting me in and out of bed. I like that they are very compassionate.

January 30, 2019

By Sam K_1

I am a past client of this provider

They took care of my mother properly. They have qualified people. They are on time. The workers do a little extra.

October 08, 2018

By John B_5

I am a current client of this provider

They bring me peace of mind when I am not here to look after my father. They are competent and dependable.

October 08, 2018

By Laura C_3

I am a current client of this provider

He was very lonely and I didn't want him driving a lot, so it was a way for him to get to appointments and get out of the house. They come by a few times a week. They are very responsive.

September 27, 2018

By Sandra H_1

I am a current client of this provider

The caregivers take me places and listen to what I need. I can't think of anything I don't like. They are friendly and helpful.

September 26, 2018

By Chris N

I am a current client of this provider

They monitor and upkeep, and they are very cordial and on time. It seems very professional so far The office staff is very friendly. It was a little rough in the beginning, but it's gotten better.

September 20, 2018

By Mike R_6

I am a past client of this provider

I am 2,000 miles away and have a huge company, so I couldn't just drop everything and go there. Having them be so responsive and quick was huge for me. I learned about needing care on Monday night and I contacted a bunch of different caregivers the next morning. Most would take 24 to 48 hours, but Visiting Angels was able to get someone the same day.

September 19, 2018

By Barbara L_15

I am a current client of this provider

They help by providing her with company, reducing her stress, reducing her worries, and by winning her trust. The communication is not always what it needs to be, especially when a caregiver can't come. I don't always get a call to let me know that. The less I know, the harder it is for my loved one.

September 19, 2018

By Susan G_1

I am a current client of this provider

My loved one has someone watching over her when I can't be there. It allows me to continue with my other responsibilities. The caregiver that has been assigned to my loved one has been amazing and the administrative staff is friendly.

September 07, 2018

By Richard R_3

I am a past client of this provider

They were good. They got here on time and stayed later to help me. I already have recommended them. They were really good.

September 07, 2018

By Dolores S_2

I am a current client of this provider

It has changed my life tremendously. I was unable to bathe myself. I need help with that. Also, I am not allowed to go upstairs alone. The lady who comes has given me the ability to move about more freely. I'm very happy when my lady comes. They are excellent. They check on me, they call, and they're very polite. The service has been excellent.

August 29, 2018

By Nancy S

I am a past client of this provider

It gave me peace of mind that when I wasn't with my mom, she was still being taken care of. There were a couple of times when the care plan had no notation in the notebook from the caregiver.

August 10, 2018

By Diane R

I am a current client of this provider

It provides the comfort of knowing that my dad is in good hands, and I don't have to worry about if he's eating, getting dressed, or cleaned, and someone is there if he falls. We have an outstanding caregiver, and there is a comfort in knowing that their people are trained and certified. If anything happens, they will send a replacement.

August 06, 2018

By Anonymous

I am a current client of this provider

They give me free time for myself so I don't have to take care of my loved one myself. They keep me informed.

July 26, 2018

By Ann P

I am a past client of this provider

They went along with whatever I wanted to do and there was no interference. They were very easygoing. They were very good and I can't say enough good about them. They were thorough and the girls that came out always asked if there was anything else they could do for me. They were very helpful and I miss them terribly.

July 24, 2018

By Anonymous

I am a current client of this provider

It keeps me from being handicapped and stuck in the house by allowing me a chance to get out with someone. The care they have provided me has been excellent.

July 06, 2018

By Agnes M

I am a current client of this provider

They have a crazy system because an aide comes Monday, Wednesday, and Friday. I have a different aide come Tuesday and Thursday. After I discussed the different caregivers with the owner and told them I was going to leave their agency, they were able to provide one aide for the whole week, which has been fantastic. The caregiver I have from Visiting Angels is proficient; however, they aren't all good and there seems to be a large turnover.

July 06, 2018

By Charles R

I am a past client of this provider

They made my life really easy. They asked me what i wanted done and they took care of it. They would have done better if I was in worse shape. They were pretty efficient, always on time, and very polite. I wish they could have cooked.

June 26, 2018

By Kathleen V

I am a current client of this provider

It's been a blessing. They help me with the bath, light housekeeping, and cooking. They are good workers and they do the work without complaint.

June 21, 2018

By Jennifer H_4

I am a current client of this provider

I just appreciate that they are reliable. They are very reliable.

June 20, 2018

By Carmella G

I am a current client of this provider

They provide services like bathing and companion care. They are caring and efficient.

June 18, 2018

By Deborah N

I am a past client of this provider

They would get him to his appointments and were companions to him, so I didn't have to worry about him. He liked all of the caregivers that came. He was fond of the primary caregiver.

June 07, 2018

By Connie H

I am a current client of this provider

It lifted some burdens from us. They just really get to know my family member. The whole office and everybody connects just awesomely.

June 07, 2018

By Marilyn S

I am a current client of this provider

The service helps her with the hard part of her day: the morning. They aide is with her all throughout the morning. So far, the caregiver is very prompt and gets everything done.

June 06, 2018

By Grace R

I am a current client of this provider

It gives her motivation to know that someone is coming to provide personalized care. My loved one receives excellent care from them, and it has made her more engaged in her later years.

May 29, 2018

By Jacqueline M

I am a current client of this provider

I only get three hours a day to go home because I stay with my mom all day, but it is really nice to have those three hours. They provide good care and one of the caregivers will clean and do things that I did not even think they would do. They just provide great care.

May 22, 2018

By Ruby S

I am a past client of this provider

They were able to be here, be punctual with the feeding and the bathing, and changing the bed. They were also aware of what was going on with my husband. For the most part, they were punctual, very caring, and their conversations were soothing to my husband.

May 07, 2018

By Robin S

I am a past client of this provider

It was not only the way they cared for my mother, but in the way they educated us in taking care of my mom. Especially towards the end, when it became necessary to move her in and out of her chair They worked very well with my mother, especially the last caregiver.

May 07, 2018

By Donald B

I am a current client of this provider

Basically they take the worry off of how my father is doing, I know that he is in good hands. They are flexible with myself and with my father.

April 13, 2018

By Barbara S

I am a current client of this provider

The administration called this past week and said a caregiver would show up on Thursday, but they came on Wednesday. They never give me accurate information. She only comes on Tuesdays and Thursdays and has given good care. She is sweet and takes good care of my loved one.

April 06, 2018

By Rosemary "Mary" L

I am a current client of this provider

The communication has been very good. There was an incident in which the caregiver made early detection of health related issues that we didn't see.

March 22, 2018

By Cindy S

I am a current client of this provider

The administrative staff has been quick to respond to any concerns that I've had. Usually the staff is prompt and I haven't had any issues with the staff not being prompt. Some of them need to have it explained in the training to be a little more proactive. If they see that something needs to be done, that they do it.

March 14, 2018

By John A_9

I am a current client of this provider

I like using them because they free me up and they make sure my wife is protected. I can leave and do things that I need to do because they care for and protect my loved one.

March 14, 2018

By Evelyn H

I am a current client of this provider

They're very helpful. They clock in and ask what I want to do. I broke my hip and I can't feel my leg. I get tired easily, so they help me with everything.

March 07, 2018

By Jerry L

I am a current client of this provider

This lady we have now is on time, and if she is going to be late, she calls me. She is calm and nice no matter what. She is professional and is always neat and clean. They take care of her daily needs, like bathing, dressing, taking her outside, and doing word puzzles together.

March 07, 2018

By Joan B_12

I am a current client of this provider

Visiting Angels provides good care at a reasonable price.

March 06, 2018

By Mary T

I am a past client of this provider

They are very qualified individuals. The companionship was the biggest help

February 08, 2018

By Ann G_6

I am a past client of this provider

They did everything. They were loving and caring. Towards the end, we had good caregivers that were like another member of the family. It allowed me to work every day. It gave me peace of mind knowing that my mother would be okay and looked after, and it relieved a lot of tension.

January 16, 2018

By Marvadeen H

I am a past client of this provider

I appreciated that Visiting Angels was here for me. The caregivers came and talked with me.

January 16, 2018

By Jennifer S_5

I am a current client of this provider

Both the office staff and clinical staff are very responsive and pleasant. They are there three days a week and that is helpful.

December 18, 2017

By Anonymous

I am a past client of this provider

Visiting Angels is reliable and has great communication with their staff. Visiting Angels assisted with feeding my loved one.

December 13, 2017

By Anonymous

I am a current client of this provider

I would recommend Visiting Angels. I don't have my full needs met yet, but they're working on it. I can't do a lot of things by myself, and I'm glad that Visiting Angels is here for me. They make it possible for me to stay at home and out of a facility.

December 13, 2017

By Anna G_2

I am a current client of this provider

Visiting Angels has great caregivers. Visiting Angels has made Anna's life easier because the caregivers cook for her.

December 08, 2017

By Minnie S

I am a current client of this provider

I like the way Visiting Angels cares for my loved one. They are very nice people. Visiting Angels' services take a load off me. I was doing all my loved one's medicine and feeding on my own, but I am freed up now.

December 07, 2017

By Anonymous

I am a current client of this provider

Visiting Angels checks out the people they send into my home and tries to place us with reputable people. Visiting Angels made my loved one's life easier by changing the bed for them.

November 16, 2017

By Barbara N

I am a current client of this provider

I have had nothing but positivity with Visiting Angels' scheduling, promptness and flexibility with the schedule. The services from Visiting Angels are nothing but excellent.

November 09, 2017

By Anonymous

I am a current client of this provider

Visiting Angels has been a long process and I feel like we have educated them on how they are supposed to run their company. There were times where if I hadn't happened to be in town, then my loved one would have had no one there. My loved one depends on Visiting Angels, I know that Visiting Angels does go out of their way to provide people for them.

November 08, 2017

By Laura R_3

I am a current client of this provider

Visiting Angels seems to do what they are supposed to. I can tell that they want to do well. Sometimes it is hard to do so given the situation or circumstance. The services from Visiting Angels mean I can go out and run errands.

October 18, 2017

By Anonymous_1160

I am a current client of this provider

Visiting Angels gives excellent care, and their caregivers are well-qualified. They point out things we need to know about. Visiting Angels makes my life easier because I couldn't do what I am doing if not for the help I receive from Visiting Angels.

October 18, 2017

By Lawrence C_2

I am a past client of this provider

Visiting Angels was disorganized, the caregivers didn't show up, and when I called the office, they didn't know that the caregiver did not show up. I tried Visiting Angels, and I didn't think that I really needed it, but they were okay.

September 23, 2017

By Yusan S

I am a current client of this provider

Visiting Angels is a good service. There wasn't a lot of help needed, so it was expensive for what I got.

September 12, 2017

By Martha K

I am a current client of this provider

I've already recommended Visiting Angels a number of times. We've had them for over 10 years and found them to be open and responsive. They provide quality caregivers and work with us to make changes as needed. Their price is reasonable. Visiting Angels is there to try to help my mother. They do what needs to be done and sometimes go over and above. Some of the caregivers are more comfortable working with dementia patients than others, but they all try.

September 08, 2017

By Marilyn A

I am a past client of this provider

I would recommend Visiting Angels because they seemed to be really caring people. They also did a good job. Visiting Angels did not make my life much easier because I felt like I had to clean up before the caregivers came to my home and it just stressed me out until I got used to it.

August 30, 2017

By Irene L_2

I am a current client of this provider

I have never had any problems with Visiting Angels. Everyone from the office staff of Visiting Angels is superior. The services from Visiting Angels are just very helpful for me.

August 29, 2017

By Jim B_4

I am a past client of this provider

I would tell a friend that Visiting Angels would correct things when I called and asked them to. Visiting Angels was pretty good at taking care of things and being pleasant.

August 17, 2017

By Robert C_8

I am a current client of this provider

Visiting Angels is personable and they do what I want them to do. They have been meeting what they have advertised. Visiting Angels gives me more assistance than I need.

July 31, 2017

By Olga M

I am a current client of this provider

Visiting Angels is consistent in that I know what I'm getting before they arrive.

June 28, 2017

By Peggy T_1

I am a current client of this provider

I like that Visiting Angels offers compassionate care and that the caregivers treat their client like a person. Visiting Angels is one of the best agencies out there. They hire kind, compassionate people who are able to handle older clients. My mother has said her caregivers from Visiting Angels are her friends. My mother does not see them as people that come to work, but people who come to help her because they love her. I think that is incredible. It is really helpful that the caregivers show they care about the client.

June 28, 2017

By Mark D_2

I am a current client of this provider

Visiting Angels' caregivers are on time. Visiting Angels is able to provide fill-ins when a caregiver can't make it. The services have allowed me work and do things. It has been extremely helpful to be able to not need to be home for 24 hours a day.

May 15, 2017

By Nancy M_10

I am a current client of this provider

Visiting Angels has nice caregivers that are willing to do anything that needs to be done. Visiting Angels' caregivers ask what needs to be done, and they do it.

May 15, 2017

By Bernice B_3

I am a past client of this provider

I would tell a friend that Visiting Angels was very prompt and they were nice. Visiting Angels made life easier for me by doing what I asked them to do.

May 15, 2017

By Philip T_1

I am a current client of this provider

Visiting Angels has employees that are compassionate and have great work ethics. We had to be taken around, so it was essential that we had the services from Visiting Angels.

April 17, 2017

By Barbara L_9

I am a current client of this provider

Visiting Angels is fine. They need to train some of their caregivers more. A lot of them do not have a clue what to do on basic house cleaning. The services helped by cleaning. Some people are efficient and have a good attitude. Some of the younger ones do not have a good attitude.

August 10, 2016

By Caring_2643128

I am a past client of this provider

Very disappointed in visiting angels, mostly the management. Made us feel like our 100 year old loved one was not important enough. Often Did not call back when we requested additional help in the last few days. Never updated the ladies on the worsened condition of the client. Then send a new, very young girl, without any experience that was kind but of no help whatsoever. They send a lot of different people, which was not what they initially told us. They said they would try to send mostly the same 2 or so people. There were 3 people that were really good and kind. One moved away after only one visit. When we requested extra help, we were told they did not have anyone available, even though one of the ladies was not accepting any other jobs, just in case we needed her.

December 31, 2015

By saharris

I am a past client of this provider

Do not use this agency. I had s horrible experience. The quality of their staff is poor. My in laws had valuables stolen from them. Another staff member came to their home to find a wheelchair and a step ladder blocking the entrance to their bedroom so they couldn't get out. Yeah I know unbelievable. I am a RN so you can imagine the fury I was experiencing. Owner of agency was rude, no compassion and basically told me I was a liar. I had to post this review in hopes that no other family has to go through what my family went through. My father in law had Parkinson's and my mother in law had severe dementia so I could not gets good information from them on details. I quit my very good nursing job to care for them myself.

December 26, 2012

By Patty9

I am a current client of this provider

Visiting Angels was referred to me because they're a national organization. At that time, I found a way that my father could be given companion care. My dad was able to live independently but he needed help. I've had some really good experiences with them for the most part. The girls that they send me are great. I have my chosen ones. Those are the girls that I've gotten to know very well. It started out as companion care but it's been total care now for two and half years. It kinda changed the level of our needs. So I wanted to get people that I could know and trust. So I worked with just a few girls. I'm not implying that I couldn't trust the other girls but it just makes it easier when you know them. They're like family. I have Visiting Angels for a total of 4 years now.

November 23, 2011

By oldestsister

I am a current client of this provider

I watch my mom 4 months of each year being fortunate enough to share this role with my sisters in another state. I knew it would be necessary, for me to retain some sense of balance and relief, to have in-home care at times. I chose Visiting Angels who were wonderful work with in every way. They have a seamless interview process and were able to make a perfect match of providers for my mom's care during the times I needed it. What's the saying, "When mamas happy, everybody's happy." That works in this case. I will continue to use Visiting Angels as long as I am a caregiver. Stress free and mom likes the people they send!
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About Visiting Angels of the Virginia Peninsula

Visiting Angels of Newport News was opened in 2003 by owner, Patty Andresen Knapp. Over the years, Visiting Angels has become a name the community trusts with their patients and families. We offer Companion and Personal Care services for up to 24-hours per day to clients on the Peninsula from Williamsburg to Hampton, as well as Smithfield and Carrollton. We offer extensive training to our caregivers, included disease-specific speakers and in-services. Give us a call today to find out why so many families have trusted us with their loved ones over the years.


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Services and Amenities of Visiting Angels of the Virginia Peninsula

Rates

  • Hourly Rate: $21 $35/Hour

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 30+ Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening
  • Sex Offender Check

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Quarterly Training Meetings With Guest Speakers

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: HCO-17206

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Visiting Angels of the Virginia Peninsula

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