You will probably only call Griswold Home Care at a critically bad moment in your life. Lucky for you your life will get a little bit easier when you do. Your loved one will still be sick or in need but the team at Griswold will help you in an efficient, caring, knowledgeable, reliable and all around fantastic way.
Our newly married daughter became almost completely paralyzed over the course of a few days with Guillain-Barre syndrome. After weeks in the hospital, she was approaching discharge and we needed to find home care. Navigating through the best caregiver agencies was enormously difficult. To complicate matters, we knew our daughter needed personal care assistance at home, but she refused.
None of the caregiver agencies we interviewed had experience with GBS patients and so we were naturally concerned. But Griswold and Stephanie stood out tremendously. Stephanie responded to our concerns openly and with integrity. She understood our daughter’s frustration with dependency and offered her the most beautiful gift of agency.
I get choked up thinking about it because GBS had taken away all her privacy, independence, and control. Stephanie brilliantly understood. I cannot express enough the relief and comfort we felt after meeting Stephanie and knowing we found the best caregiver agency.
The Griswold CNAs are caring, compassionate, experienced and patient: especially patient, because at the outset our daughter was overwhelmed and sent every caregiver home. But this is where we saw the Griswold team at its most outstanding. Collette, the Care Manager, correctly intuited our daughter’s state of mind, adapted her care plan and found a perfect match for her with caregiver “I”. With caregiver “I” our daughter’s days brightened and she focused on her recovery.
Griswold continues to provide our daughter with outstanding care and for us, peace of mind. Their flexibility in accommodating her constantly changing hours, days, and needs is extremely important and very much appreciated. As she graduates this month from in-home PT to outpatient PT, we rest easy knowing a Griswold CNA will be by her side during this next stage in her recovery.
Thank you Griswold. I don’t know what we would do without you.
Thank you so very much for your heartfelt and detailed review. I shared this posting in our staff meeting on Monday and it was a wonderful reminder of why we do the work that we do, and how much of a difference it makes in the lives of the families we have the privilege of working with.